Uninstall and reinstall Adobe Acrobat
What happens to my current PDF files if I uninstall Adobe Acrobat and then reinstall it?
Nothing. Files are files.
Mylenium
Similar Messages
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Uninstall and Reinstall Adobe Acrobat 8 Pro registration failed
I have uninstalled and reinstall Adobe Acrobat 8 Pro on my new machine. My new machine runs Mac OS X 10.9.5. Every time I try to click on Help > Registration it returns an error message 'Registration Unsuccessful" "A problem was encountered while trying to send information over the Internet". I have no issue with Internet connection. Just wondering why this is happening and is there any way we can register this application.
Hi Ksb2009,
This version of Acrobat was never tested on this version of Mac and is unsupported.
I would suggest you may upgrade to latest version of Acrobat and that will work fine. It has loads of new and enhanced features than Acrobat 8.
Regards,
Ajlan Huda. -
I cannot open a PDF in either Chrome or Firefox. I have uninstalled and reinstalled Adobe Reader XI.0.09 and restarted my computer. This is the error I receive: Please wait... If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document. You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/go/reader_download. For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader. Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
Or http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
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I still get plug in failure even after uninstall and reinstalled adobe flash to my mac os x 10.7.5 (4 bit) with flash 16.0.0.235 how do I get this fixed??? HELP
That crash appears to be casued by the Facebook plug-in.
Create a new account (systempreferences -> accounts or Users & Groups on 10.7 and 10.8), make a new Library in that account, import some shots and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account. -
I have an iMac and have been using Adobe reader successfully for sometime. Recently, however, whenever I go to sign a document on Adobe reader The document closes unexpectedly with an error statement. I have already uninstalled and reinstalled Adobe reader with no improvement. What do I do next?
Please post the full error message, plus OS and Reader versions.
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How to uninstall and reinstall Adobe InDesign CS5?
My Adobe InDesign CS5 stopped opening properly. Upon startup all the menu items were grayed out and unaccessible. Adobe Chat support advised me to uninstall and reinstall CS5.
My other Adobe programs are working fine. (CS5 photoshop, illustrator, acrobat, etc.)
MacBook Pro OS10.9.3
Anyone know how to uninstall and reinstall CS5?
Unfortunately Adobe chat service no longer supports this function on this older software.
Thanks for your help.before you go to the trouble of uninstalling/reinstalling--try this (it's called resetting the preferences)
OOPs--I forgot that I was in the indesign forum
There is a quick and easy method for doing this using the keyboard: close and relaunch InDesign, and IMMEDIATELY hold down Ctrl + Alt + Shift (Windows) or Cmd + Ctrl + Opt + Shift (Mac), and respond in the affirmative to the dialog asking if you really want to replace the preferences. There are two downsides to this method, however. First, you must be extremely fast on the keyboard (if you don’t see the confirmation prompt, you were too slow), and second, anytime you replace the preferences you will lose most program customizations, and using the keyboard method leaves you with no backup to restore them when the problem turns out to be something else.
My preferred method is to CLOSE INDESIGN and do a “manual” prefs replacement, which consists of finding and renaming the two files which make up the preference set: InDesign Defaults and InDesign SavedData. BOTH of these files should be replaced at the same time. You can delete them, but renaming or moving them will give you the opportunity to copy them back in the event that new prefs doesn’t cure your issue. When you restart ID, the program will look for these two files, and when they are not found, a new default set will be written.
source: Troubleshooting 101: Replace, or "trash" your InDesign preferences -
Uninstalling and reinstalling correctly Acrobat
I messed up and trashed my Acrobat. Problem is, APP MGR 'believes' I am "UP TO DATE" so I cannot ask to INSTALL program. (It was trashed because I ran out of space on my laptop recently, but I simply dragged into the trash all folders including the uninstaller.
So, the APP MGR will not let me reinstall as it believes I already have the program.
WHat to do please?
I now understand how to do this in the future....
Thanks,
Stan SStan you are correct dragging the applications to the trash can is what caused your current difficulties. Running the cleaner tool as suggested by Mylenium should allow you to resolve your current difficulties.
Please make sure to utilize the uninstallers located in Applications/Utilities/Adobe Installers in the future. -
covered it above I think-just can't access the pdf item
Your "More system details" list shows two plugins that can handle PDF filesS
# Foxit Reader Plug-In For Firefox and Netscape
# Adobe PDF Plug-In For Firefox and Netscape 10.1.0
You need to check which works and to remove one of them to avoid conflicts. -
How can I uninstall and reinstall Adobe AIR so that AIR apps will find it?
I installed Master Collection CS5.5 Trial, and I can run Photoshop and other apps, but Help, Content Viewer and Widget Browser won't run, they give an error message "This application requires a version of Adobe AIR which cannot be found."
Before I installed the trial, there was no AIR installed (Clean Windows install)... After the trial is installed, I note that AIR 2.5 has been installed - and yet I get the above message. I try uninstalling 2.5, get the same message. After restoring the previous image (which does not have AIR installed yet), I go to <www.adobe.com/go/getair> as instructed; it seems to download 3.2, it shows up that way in the program list, but still same messages and I cannot uninstall this version either (3.2, same message).
I followed the recommendation from here (and Microsoft) to use Mr. Fixit to uninstall, which appears to work successfully, and then reinstall from <www.adobe.com/go/getair>, which also appears to go successfully, but same erorrs as before.
I restored the backup image again (no AIR), and try to download the trial version online, I download the Download Assistant, it runs and downloads AIR 3.2 and apparently downloads it, and yet it STILL gets the same message as above, and it too cannot be uninstalled (same message when uninstall is tried)
I can't find any way to attach the log file, so /i will quote it inline here:
[2012-04-17:03:45:55] Bootstrapper begin with version 2.5.0.16600 on Win x86
[2012-04-17:03:45:55] No installed runtime detected
[2012-04-17:03:45:55] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows5.1/x86/installer
[2012-04-17:03:46:08] Download success
[2012-04-17:03:46:08] Begin signature download from http://airdownload.adobe.com/air/3/nai/windows5.1/x86/installer.p7
[2012-04-17:03:46:12] Download success
[2012-04-17:03:46:12] Detached signature verified
[2012-04-17:03:46:12] Begin cert chain validation
[2012-04-17:03:46:12] Begin crl download from http://crl.adobe.com/prodSvce.crl
[2012-04-17:03:46:12] Download success
[2012-04-17:03:46:12] Begin crl download from http://crl.adobe.com/cds.crl
[2012-04-17:03:46:12] Download success
[2012-04-17:03:46:12] Begin crl download from ldap:///CN=CRL1, CN=Adobe Root CA, OU=Adobe Trust Services, O=Adobe Systems Incorporated, C=US?certificateRevocationList;binary,authorityRevocationList;binary,deltaRevocationList; binary
[2012-04-17:03:46:12] Download failure: could not retrieve crl crypt object
[2012-04-17:03:46:12] Cert chain validation succeeded
[2012-04-17:03:46:12] Launching subprocess with commandline "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRRuntimeInstaller.exe" -x1 "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRB.tmp\Adobe Download Assistant"
[2012-04-17:03:46:18] Runtime Installer begin with version 3.2.0.2070 on Windows XP x86
[2012-04-17:03:46:18] Commandline is: -x1 "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRB.tmp\Adobe Download Assistant"
[2012-04-17:03:46:18] No installed runtime detected
[2012-04-17:03:46:18] Invoking Application Installer for combined install
[2012-04-17:03:46:18] Launching subprocess with commandline C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRD.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRD.tmp -withRuntime -url "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRB.tmp\Adobe Download Assistant"
[2012-04-17:03:46:19] Application Installer begin with version 3.2.0.2070 on Windows XP x86
[2012-04-17:03:46:19] Commandline is: -runtime C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRD.tmp -withRuntime -url "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRB.tmp\Adobe Download Assistant"
[2012-04-17:03:46:19] No installed runtime detected
[2012-04-17:03:46:20] Validating app in folder C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRB.tmp\Adobe Download Assistant
[2012-04-17:03:46:22] Application signature verified
[2012-04-17:03:46:22] Unpackaging/validation complete
[2012-04-17:03:47:36] Starting combined runtime and app install.
Installing runtime version 3.2.0.2070.
Installing app com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 to D:\downloads using the source file at C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRB.tmp\Adobe Download Assistant
[2012-04-17:03:47:37] Installing msi at C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRD.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
[2012-04-17:03:47:40] Installing msi at C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRB.tmp\Adobe Download Assistant\setup.msi with guid {969E11AA-8F3A-F162-1A5A-0965E216B6CE}
[2012-04-17:03:47:42] Launching subprocess with commandline D:\downloads\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-04-17:03:47:42] Application Installer end with exit code 0
[2012-04-17:03:47:42] Subprocess app installer succeeded
[2012-04-17:03:47:43] Runtime Installer end with exit code 0
[2012-04-17:03:47:43] Subprocess Runtime Installer succeeded
[2012-04-17:03:47:43] Bootstrapper end with exit code 0
[2012-04-17:03:49:24] Runtime Installer begin with version 3.2.0.2070 on Windows XP x86
[2012-04-17:03:49:24] Commandline is:
[2012-04-17:03:49:24] No installed runtime detected
[2012-04-17:03:49:30] Starting runtime install. Installing runtime version 3.2.0.2070
[2012-04-17:03:49:30] Reinstalling c:\docume~1\admin\locals~1\temp\air1c.tmp\setup.msi
[2012-04-17:03:49:38] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2012-04-17:03:49:38] Runtime Installer end with exit code 5
[2012-04-17:03:51:31] Bootstrapper begin with version 2.5.0.16600 on Win x86
[2012-04-17:03:51:31] No installed runtime detected
[2012-04-17:03:51:31] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows5.1/x86/installer
[2012-04-17:03:51:43] Download success
[2012-04-17:03:51:43] Begin signature download from http://airdownload.adobe.com/air/3/nai/windows5.1/x86/installer.p7
[2012-04-17:03:51:46] Download success
[2012-04-17:03:51:47] Detached signature verified
[2012-04-17:03:51:47] Begin cert chain validation
[2012-04-17:03:51:47] Begin crl download from http://crl.adobe.com/prodSvce.crl
[2012-04-17:03:51:47] Download success
[2012-04-17:03:51:47] Begin crl download from http://crl.adobe.com/cds.crl
[2012-04-17:03:51:47] Download success
[2012-04-17:03:51:47] Begin crl download from ldap:///CN=CRL1, CN=Adobe Root CA, OU=Adobe Trust Services, O=Adobe Systems Incorporated, C=US?certificateRevocationList;binary,authorityRevocationList;binary,deltaRevocationList; binary
[2012-04-17:03:51:47] Download failure: could not retrieve crl crypt object
[2012-04-17:03:51:47] Cert chain validation succeeded
[2012-04-17:03:51:47] Launching subprocess with commandline "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRRuntimeInstaller.exe" -x1 "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2B.tmp\Adobe Download Assistant"
[2012-04-17:03:51:53] Runtime Installer begin with version 3.2.0.2070 on Windows XP x86
[2012-04-17:03:51:53] Commandline is: -x1 "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2B.tmp\Adobe Download Assistant"
[2012-04-17:03:51:53] No installed runtime detected
[2012-04-17:03:51:53] Invoking Application Installer for combined install
[2012-04-17:03:51:53] Launching subprocess with commandline C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2D.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2D.tmp -withRuntime -url "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2B.tmp\Adobe Download Assistant"
[2012-04-17:03:51:53] Application Installer begin with version 3.2.0.2070 on Windows XP x86
[2012-04-17:03:51:53] Commandline is: -runtime C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2D.tmp -withRuntime -url "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2B.tmp\Adobe Download Assistant"
[2012-04-17:03:51:53] No installed runtime detected
[2012-04-17:03:51:55] Validating app in folder C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2B.tmp\Adobe Download Assistant
[2012-04-17:03:51:56] Application signature verified
[2012-04-17:03:51:56] Unpackaging/validation complete
[2012-04-17:03:52:19] Starting combined runtime install and app update.
Installing runtime version 3.2.0.2070.
Updating from com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 to com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 at D:\downloads using the source file at C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2B.tmp\Adobe Download Assistant
[2012-04-17:03:52:19] Reinstalling C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2D.tmp\setup.msi
[2012-04-17:03:52:22] Installing msi at C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2B.tmp\Adobe Download Assistant\setup.msi with guid {969E11AA-8F3A-F162-1A5A-0965E216B6CE}
[2012-04-17:03:52:23] Launching subprocess with commandline D:\downloads\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-04-17:03:52:23] Application Installer end with exit code 0
[2012-04-17:03:52:23] Subprocess app installer succeeded
[2012-04-17:03:52:23] Runtime Installer end with exit code 0
[2012-04-17:03:52:24] Subprocess Runtime Installer succeeded
[2012-04-17:03:52:24] Bootstrapper end with exit code 0
[2012-04-17:03:52:52] Bootstrapper begin with version 2.5.0.16600 on Win x86
[2012-04-17:03:52:52] No installed runtime detected
[2012-04-17:03:52:52] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows5.1/x86/installer
[2012-04-17:03:53:05] Download success
[2012-04-17:03:53:05] Begin signature download from http://airdownload.adobe.com/air/3/nai/windows5.1/x86/installer.p7
[2012-04-17:03:53:08] Download success
[2012-04-17:03:53:08] Detached signature verified
[2012-04-17:03:53:08] Begin cert chain validation
[2012-04-17:03:53:08] Begin crl download from http://crl.adobe.com/prodSvce.crl
[2012-04-17:03:53:08] Download success
[2012-04-17:03:53:08] Begin crl download from http://crl.adobe.com/cds.crl
[2012-04-17:03:53:08] Download success
[2012-04-17:03:53:08] Begin crl download from ldap:///CN=CRL1, CN=Adobe Root CA, OU=Adobe Trust Services, O=Adobe Systems Incorporated, C=US?certificateRevocationList;binary,authorityRevocationList;binary,deltaRevocationList; binary
[2012-04-17:03:53:08] Download failure: could not retrieve crl crypt object
[2012-04-17:03:53:08] Cert chain validation succeeded
[2012-04-17:03:53:08] Launching subprocess with commandline "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRRuntimeInstaller.exe" -x1 "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR38.tmp\Adobe Download Assistant"
[2012-04-17:03:53:14] Runtime Installer begin with version 3.2.0.2070 on Windows XP x86
[2012-04-17:03:53:14] Commandline is: -x1 "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR38.tmp\Adobe Download Assistant"
[2012-04-17:03:53:14] No installed runtime detected
[2012-04-17:03:53:14] Invoking Application Installer for combined install
[2012-04-17:03:53:14] Launching subprocess with commandline C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR3A.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR3A.tmp -withRuntime -url "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR38.tmp\Adobe Download Assistant"
[2012-04-17:03:53:15] Application Installer begin with version 3.2.0.2070 on Windows XP x86
[2012-04-17:03:53:15] Commandline is: -runtime C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR3A.tmp -withRuntime -url "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR38.tmp\Adobe Download Assistant"
[2012-04-17:03:53:15] No installed runtime detected
[2012-04-17:03:53:16] Validating app in folder C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR38.tmp\Adobe Download Assistant
[2012-04-17:03:53:17] Application signature verified
[2012-04-17:03:53:17] Unpackaging/validation complete
[2012-04-17:03:53:35] Starting combined runtime install and app update.
Installing runtime version 3.2.0.2070.
Updating from com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 to com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 at D:\downloads using the source file at C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR38.tmp\Adobe Download Assistant
[2012-04-17:03:53:35] Reinstalling C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR3A.tmp\setup.msi
[2012-04-17:03:53:38] Installing msi at C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR38.tmp\Adobe Download Assistant\setup.msi with guid {969E11AA-8F3A-F162-1A5A-0965E216B6CE}
[2012-04-17:03:53:38] Launching subprocess with commandline D:\downloads\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-04-17:03:53:38] Application Installer end with exit code 0
[2012-04-17:03:53:39] Subprocess app installer succeeded
[2012-04-17:03:53:39] Runtime Installer end with exit code 0
[2012-04-17:03:53:39] Subprocess Runtime Installer succeeded
[2012-04-17:03:53:39] Bootstrapper end with exit code 0
As an alternative I am re-downloading the MC 5.5 through direct link instead of the Download Assistant which does not work, but I expect it will have the same problems.
Thanks.Can you try the following for me.
Run the microsoft fix it and have it uninstall AIR
Delete the folder: C:\Program Files\Common Files\Adobe AIR (this might also be in Program Files(x86))
Delete the folder: C:\Users\username\AppData\Roaming\Adobe
Delete the folder: C:\Users\chris\AppData\Local\Adobe\AIR
Install AIR 3.2 by itself, from: http://airdownload.adobe.com/air/win/download/3.2/AdobeAIRInstaller.exe
Install Adobe Community Help from here: http://www.adobe.com/support/chc/air/350/AdobeHelp.air
Does the AdobeHelp.air file install if you double click it? -
After uninstalling/reinstalling AdobeAIR I now not only get the Adobe Reader install window but also get the AdobeAIR install window upon bootting up Firefox.
Attached are the two windows I get, Firefox hangs for a couple of minutes while these windows load, a real annoyance.
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How do I download and reinstall Adobe Acrobat X Standard?
My computer got wiped and I need to reinstall the program.
I have the original order details and serial number.
Please help. Thank you.Hi Satelight,
You can download and install Acrobat 10 Std. from: Download Acrobat products | Standard, Pro | XI, X
and use the purchased serial number to activate the software.
Regards,
Rave -
How do I uninstall then reinstall Adobe Acrobat XI Standard on a new computer?
My new computer does NOT have a CD Drive...how do I reinstall myAcrobat Standard and Photoshop CS6? Any adivce is much appreciated!
The simplest way is to copy the CD to a memory stick (will need to use another computer -- like at your local library). You can also download the trial version and then provide you serial number during the install.
-
Will uninstall/reinstall Adobe Acrobat 9 affect PDFs already created?
I am receiving a message that I must uninstall then reinstall Adobe Acrobat 9 Pro to fix a problem. Operating system. Windows 7. Problem on laptop only. No problem on desktop. Error message says: "Licensing for this product has stopped working. You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help. (148:3)" If I uninstall / reinstall will this affect the PDFs already created in My Docs? Is there another way?
The process with not affect the PDFs, but I would be concerned about registration and such. If you uninstall without deactivating, you may lose the second install option and have to call Adobe to reset. I would try a repair first and see if that helps. The repair can be done from Control Panel>Programs & Preferences (since you apparently cannot open Acrobat).
If you do uninstall, do the following before reinstalling: run http://labs.adobe.com/downloads/acrobatcleaner.html and remove any left over parts of the Acrobat folder. If Acrobat is part of a CS installation, you may need to check there (CS forum) for the proper way to reinstall.
If you have an upgrade, then be sure to have the SN of the previous product available. -
Uninstall and reinstall without discs
I need to uninstall and reinstall Adobe Premiere Elements 10. It was originally downloaded from the Adobe site; therefore no discs. I do have the serial number.
ShermonrYou can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 10:
http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l -
I have uninstalled and reinstalled flash and im trying to play games on facebook and it still is not
i have uninstalled and reinstalled adobe flash and it still will not let me play my facebook games... does anyone know how to fix my issue??
i have windows xp 5.1
windows internet explorer 8
abobe flash player10 ative x
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