Uninstall and reinstall error 1 for Acrobat X
I have been having problems with Acrobat for awhile, tried to copy over from my backup drive, tried to uninstall and reinstall but keep getting "Please uninstall and reinstall the product. If this problem still occurs please contact Adobe Technical support for help and mention the error code shown at the bottom of this screen: error 1.
Adobe chat takes a long time and I keep getting cut off. I have also tried to reinstall from my CS6 Design standard disk but get above error and disk ejects. Please help
After the uninstall (I would have repaired rather than uninstall that is typically a last step), run http://labs.adobe.com/downloads/acrobatcleaner.html, remove any left over parts of the Acrobat folder, reboot, and reinstall as you did when you first got the product. Since this is part of CS6, you will have to follow the CS type installation process that is apparently different than basic Acrobat.
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Hello, I am getting a Kern Protection failure error message when trying to start up my Olympus DSS Player dictation software. I have been using the software without issue for years until last month. I have uninstalled and reinstalled the software and don't recall installing any new software before the issue began.
Any help would be greatly appreciated, I will post the error message below. Thanks.
Process:
DSS Player [186]
Path:
/Applications/DSS Player/DSS Player.app/Contents/MacOS/DSS Player
Identifier:
com.olympus.DSSPlayerV7
Version:
7.4.0 (0.1)
Code Type:
X86 (Native)
Parent Process: launchd [98]
Date/Time:
2013-11-23 11:44:03.999 +1100
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:
209192 sec
Crashes Since Last Report:
4
Per-App Interval Since Last Report: 273602 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID:
EDE95D54-CA0A-4ABC-8241-167C27AAFC1D
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000007ff4005
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.OlympusSys.OlympusDSSFile
0x005e1fa3 DSSFile_GetDSSIndexMark + 1091
1 com.olympus.DSSPlayerV7
0x0004e5cf -[DSSFileManager setActive] + 61
2 com.olympus.DSSPlayerV7
0x0004a939 -[DSSFileManager setFileInfo:needMusicInfo:] + 698
3 com.olympus.DSSPlayerV7
0x000486f8 -[DSSFileManager initWithFilePath:needMusicInfo:] + 124
4 com.olympus.DSSPlayerV7
0x00009470 -[DSSMainWindowController createFileInfosNew:folderId:] + 742
5 com.olympus.DSSPlayerV7
0x0000ccd6 -[DSSMainWindowController updateFolderInfos:folderIds:] + 622
6 com.olympus.DSSPlayerV7
0x00020bdb -[DSSMainWindowController awakeFromNib] + 3665
7 com.apple.AppKit
0x0114e21c -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1646
8 com.apple.AppKit
0x0114c1a4 loadNib + 257
9 com.apple.AppKit
0x0114b7f7 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 831
10 com.apple.AppKit
0x0114b4ad +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
11 com.apple.AppKit
0x011dafcb -[NSWindowController loadWindow] + 223
12 com.apple.AppKit
0x01171f22 -[NSWindowController window] + 89
13 com.apple.AppKit
0x013d6dbc -[NSWindowController showWindow:] + 36
14 com.olympus.DSSPlayerV7
0x000035b4 -[DSSAppController applicationDidFinishLaunchingAfterShowSplashWindow] + 464
15 com.olympus.DSSPlayerV7
0x000065d0 -[DSSAppController completeCheckRemoteConnWhenAppLaunch] + 86
16 com.apple.Foundation
0x021b0738 __NSThreadPerformPerform + 705
17 com.apple.CoreFoundation
0x032bc42b __CFRunLoopDoSources0 + 1563
18 com.apple.CoreFoundation
0x032b9eef __CFRunLoopRun + 1071
19 com.apple.CoreFoundation
0x032b93c4 CFRunLoopRunSpecific + 452
20 com.apple.CoreFoundation
0x032b91f1 CFRunLoopRunInMode + 97
21 com.apple.HIToolbox
0x02537e04 RunCurrentEventLoopInMode + 392
22 com.apple.HIToolbox
0x02537af5 ReceiveNextEventCommon + 158
23 com.apple.HIToolbox
0x02537a3e BlockUntilNextEventMatchingListInMode + 81
24 com.apple.AppKit
0x0118e595 _DPSNextEvent + 847
25 com.apple.AppKit
0x0118ddd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
26 com.apple.AppKit
0x011501f3 -[NSApplication run] + 821
27 com.apple.AppKit
0x01148289 NSApplicationMain + 574
28 com.olympus.DSSPlayerV7
0x0000257a _start + 216
29 com.olympus.DSSPlayerV7
0x000024a1 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib
0x00f44382 kevent + 10
1 libSystem.B.dylib
0x00f44a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib
0x00f43f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib
0x00f43cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib
0x00f43781 _pthread_wqthread + 390
5 libSystem.B.dylib
0x00f435c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib
0x00f43412 __workq_kernreturn + 10
1 libSystem.B.dylib
0x00f439a8 _pthread_wqthread + 941
2 libSystem.B.dylib
0x00f435c6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib
0x00f43412 __workq_kernreturn + 10
1 libSystem.B.dylib
0x00f439a8 _pthread_wqthread + 941
2 libSystem.B.dylib
0x00f435c6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x070a5400 ebx: 0x070a5c00 ecx: 0x001b4955 edx: 0x00000024
edi: 0x07ff400e esi: 0x00000000 ebp: 0xbfffdbc8 esp: 0xbfffdb60
ss: 0x0000001f efl: 0x00010217 eip: 0x005e1fa3 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x07ff4005
Binary Images:
0x1000 - 0x118fec +com.olympus.DSSPlayerV7 7.4.0 (0.1) /Applications/DSS Player/DSS Player.app/Contents/MacOS/DSS Player
0x187000 - 0x187ff7 com.apple.Cocoa 6.6 (???) <5A785062-1ABB-2A54-BAAC-8FEF95275E05> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x18a000 - 0x484fef com.apple.QuickTime 7.6.6 (1800) <D3538A45-5F4B-262A-06AB-64C1EBAC4A33> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x530000 - 0x5aafff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <156A532C-0B60-55B0-EE27-D02B82AA6217> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x5dc000 - 0x5e5fff +com.OlympusSys.OlympusDSSFile 1.3 (1.01) /Library/Frameworks/OlympusDSSFile.framework/Versions/A/OlympusDSSFile
0x5ec000 - 0x5ecff7 com.apple.Carbon 150 (152) <2539A94A-34D9-45CB-8F3E-AD53149E0BD5> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x5ef000 - 0x5efff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x5f7000 - 0x85dff7 com.apple.security 6.1.2 (55002) <E88E133F-5FB3-446F-B753-2B8AD577B46A> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x93a000 - 0xa77fe7 com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <423BDE4D-5082-B6CA-BB2C-E22A037235A4> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0xae7000 - 0xae8ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <93EC71F1-4D4E-F456-8EFE-32E7EFD7A064> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0xaed000 - 0xb39fff +com.yourcompany.yourcocoaframework ??? (1.44) /Library/Frameworks/OlympusDeviceManager.framework/Versions/A/OlympusDeviceMana ger
0xbe1000 - 0xc3eff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0xc5e000 - 0xda1fef com.apple.QTKit 7.7 (1800) <9DD27495-3020-0928-B3F2-D418C336E163> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0xe58000 - 0xec2fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0xf1d000 - 0x10c4ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x1146000 - 0x1a29ff7 com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1ec5000 - 0x1ff3fe7 com.apple.CoreData 102.1 (251) <87FE6861-F2D6-773D-ED45-345272E56463> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x2057000 - 0x2057ff7 com.apple.ApplicationServices 38 (38) <EAF1BC8C-4FD4-4300-B8F7-4B24E49125E2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x205f000 - 0x2139fff com.apple.DesktopServices 1.5.11 (1.5.11) <800F2040-9211-81A7-B438-7712BF51DEE3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x2184000 - 0x23f5fef com.apple.Foundation 6.6.8 (751.63) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x2503000 - 0x2827fef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x2967000 - 0x2cd2ff7 com.apple.QuartzCore 1.6.3 (227.37) <E323A5CC-499E-CA9E-9BC3-537231449CAA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x2da2000 - 0x2dacffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <7486003F-8FDB-BD6C-CB34-DE45315BD82C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x2db5000 - 0x2dfbff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x2e08000 - 0x2f8afe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <60FF302E-5FAE-749B-BC70-0496DC2FBF2D> /usr/lib/libicucore.A.dylib
0x2fec000 - 0x30ecfe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <BE7FCD73-03B5-25A4-FCA4-D4980F1488D6> /usr/lib/libxml2.2.dylib
0x3110000 - 0x311efe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x3123000 - 0x3167ff3 com.apple.coreui 2 (114) <2234855E-3BED-717F-0BFA-D1A289ECDBDA> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x3186000 - 0x318fff7 com.apple.DiskArbitration 2.3 (2.3) <6AA6DDF6-AFC3-BBDB-751A-64AE3580A49E> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x3199000 - 0x3199ff7 liblangid.dylib ??? (???) <FCC37057-CDD7-2AF1-21AF-52A06C4048FF> /usr/lib/liblangid.dylib
0x319d000 - 0x31afff7 com.apple.MultitouchSupport.framework 207.11 (207.11) <6FF4F2D6-B8CD-AE13-56CB-17437EE5B741> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x31bc000 - 0x3269fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x327d000 - 0x33f8fe7 com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x34f0000 - 0x3cdf557 com.apple.CoreGraphics 1.545.0 (???) <1D9DC7A5-228B-42CB-7018-66F42C3A9BB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x3da7000 - 0x3f6afeb com.apple.ImageIO.framework 3.0.6 (3.0.6) <AE641FAD-DF38-AE31-B45B-85AEE7AF3A45> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x3fc9000 - 0x402afe7 com.apple.CoreText 151.13 (???) <23F359DA-D845-5C50-4DF3-19E858CF2B2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x4062000 - 0x40fdfe7 com.apple.ApplicationServices.ATS 275.19 (???) <2E83B3E9-AF39-36FC-5D05-CC1E952098AB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x4124000 - 0x41e0fff com.apple.ColorSync 4.6.8 (4.6.8) <920DD017-8B41-7334-E554-A85DB99EBD5A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x4217000 - 0x426aff7 com.apple.HIServices 1.8.3 (???) <1D3C4587-6318-C339-BD0F-1988F246BE2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x4295000 - 0x42a6ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <3036AD83-4F1D-1028-54EE-54165E562650> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x42b3000 - 0x435bffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x4388000 - 0x439cffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <9F5CE4F7-D05C-8C14-4B76-E43D07A8A680> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x43aa000 - 0x43befe7 libbsm.0.dylib ??? (???) <B328FA0A-899C-4FC4-F2AC-2FDC08819CD2> /usr/lib/libbsm.0.dylib
0x43c7000 - 0x43cafe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x43cd000 - 0x43d9ff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x43dd000 - 0x46fdff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x4773000 - 0x481ffe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x4884000 - 0x48c8fe7 com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x48ef000 - 0x49bafef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x4a19000 - 0x4a99feb com.apple.SearchKit 1.3.0 (1.3.0) <7AE32A31-2B8E-E271-C03A-7A0F7BAFC85C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x4acd000 - 0x4b00ff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x4b18000 - 0x4bb5fe3 com.apple.LaunchServices 362.3 (362.3) <15B47388-16C8-97DA-EEBB-1709E136169E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x4bf4000 - 0x4c1affb com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x4c30000 - 0x4c3dff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x4c46000 - 0x4cfffe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x4d0d000 - 0x4d4aff7 com.apple.SystemConfiguration 1.10.8 (1.10.2) <50E4D49B-4F61-446F-1C21-1B2BA814713D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x4d67000 - 0x4d8fff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <E761F29A-328B-29D9-3DF0-023F2C21E500> /usr/lib/libxslt.1.dylib
0x4d9a000 - 0x4d9aff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <3891A689-4F38-FACD-38B2-4BF937DE30CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x4d9d000 - 0x4dedfe7 libTIFF.dylib ??? (???) <AB182CEC-188A-F2BC-21E1-0059FD3B2598> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x4df9000 - 0x4dfdff7 libGIF.dylib ??? (???) <2251F789-B187-0837-6E38-A0E5C7C4FA3C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x4e02000 - 0x4e20fe7 libPng.dylib ??? (???) <6C0B95D7-9634-E044-0B79-F1DD56961C33> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x4e29000 - 0x4e2bff7 libRadiance.dylib ??? (???) <090420B3-CB65-9F7B-5349-D42F2F9693B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x4e2f000 - 0x4e53ff7 libJPEG.dylib ??? (???) <50E17B4D-63D6-24D3-702F-6A6E912A55EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x4e5a000 - 0x4f3afe7 com.apple.vImage 4.1 (4.1) <D029C515-08E1-93A6-3705-DD062A3A672C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x4f48000 - 0x4f48ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <ABF97DA4-3BDF-6FFD-6239-B023CA1F7974> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x4f4b000 - 0x4f8dff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <8A4721DE-25C4-C8AA-EA90-9DA7812E3EBA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x4f96000 - 0x5005ff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <595A5539-9F54-63E6-7AAC-C04E1574B050> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x500e000 - 0x5424ff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <9D89FCB3-24C9-8FCF-DB49-27B184AC3222> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x5466000 - 0x589bff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <4D2F47EF-BD32-1E3C-6A0A-438896ADE2BE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x5a21000 - 0x5b23fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <EB34F049-D9E1-BF19-CF03-B26A0352D40C> /usr/lib/libcrypto.0.9.8.dylib
0x5b77000 - 0x5b78ff7 com.apple.TrustEvaluationAgent 1.1 (1) <2D970A9B-77E8-EDC0-BEC6-7580D78B2843> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x5b7c000 - 0x5c34feb libFontParser.dylib ??? (???) <D2D0C922-5ED1-3AE9-6F99-707C74DF3E62> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x5cc4000 - 0x5cfeff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <A6C207E3-7B42-926D-9C93-BE3F50B92496> /usr/lib/libcups.2.dylib
0x5d0b000 - 0x5d2bfe7 libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <8C2B5FA8-2469-21C7-D297-F95A0FFE5F19> /usr/lib/libresolv.9.dylib
0x5d35000 - 0x5d35ff7 com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x5d38000 - 0x5d42fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <DE0E0EF6-8190-3F65-6BDD-5AC9D8A025D6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x5d4a000 - 0x5d9aff7 com.apple.framework.familycontrols 2.0.2 (2020) <C96C8A99-A40C-8B9C-1FBA-A0F46AC92F17> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x5db2000 - 0x5e60ff3 com.apple.ink.framework 1.3.3 (107) <233A981E-A2F9-56FB-8BDE-C2DEC3F20784> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x5e8a000 - 0x5ea9ff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x5ec0000 - 0x5eceff7 com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x5ed6000 - 0x5f07ff7 libGLImage.dylib ??? (???) <D18E2E76-DBF4-6930-039A-F66CA0D120B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x5f0f000 - 0x5f30fe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x5f39000 - 0x5f3dff7 IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x5f45000 - 0x5f88ff7 libGLU.dylib ??? (???) <6CC3CE6A-7024-C685-EADA-7F9DC27128E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x5f96000 - 0x5fa1ff7 libGL.dylib ??? (???) <3E34468F-E9A7-8EFB-FF66-5204BD5B4E21> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x5fb0000 - 0x60bcfe7 libGLProgrammability.dylib ??? (???) <6167CEB0-D8D6-C4D9-DD74-49755ADB540F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x60db000 - 0x60deff7 libCoreVMClient.dylib ??? (???) <37F56237-4ABA-E5B5-968D-70FFE357E8E0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x60e3000 - 0x60e7ff7 libGFXShared.dylib ??? (???) <09540618-2ED1-72C4-61CB-938B35927568> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x60ec000 - 0x616effb SecurityFoundation ??? (???) <A8D248DE-8670-970D-39E3-A9738CFDBEE1> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x61a5000 - 0x61aaff7 com.apple.OpenDirectory 10.6 (10.6) <C1B46982-7D3B-3CC4-3BC2-3E4B595F0231> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x61b2000 - 0x61b8fe7 com.apple.CommerceCore 1.0 (9.1) <521D067B-3BDA-D04E-E1FA-CFA526C87EB5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x61bf000 - 0x61d7ff7 com.apple.CFOpenDirectory 10.6 (10.6) <F9AFC571-3539-6B46-ABF9-46DA2B608819> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x61e8000 - 0x6235feb com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <136BFA48-D456-B677-3B5D-40A6946C3A09> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x6251000 - 0x6273fef com.apple.DirectoryService.Framework 3.6 (621.16) <5566E769-6459-78A7-DD2C-1D3068BD3932> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x627d000 - 0x628dff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <E276514D-394B-2FDD-6264-07A444AA6A4E> /usr/lib/libsasl2.2.dylib
0x6294000 - 0x62d7ff7 com.apple.NavigationServices 3.5.4 (182) <8DC6FD4A-6C74-9C23-A4C3-715B44A8D28C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x6300000 - 0x6302ff7 com.apple.securityhi 4.0 (36638) <E7D83480-77BB-72F9-72F3-AEE198CE589F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x6307000 - 0x630ffeb +QualityPlay.dylib ??? (???) /Library/Application Support/OLYMPUS/DSSPlayer/lib/QualityPlay.dylib
0x632b000 - 0x6333feb +StandardPlay.dylib ??? (???) /Library/Application Support/OLYMPUS/DSSPlayer/lib/StandardPlay.dylib
0x635e000 - 0x6370fcf +LongPlay.dylib ??? (???) /Library/Application Support/OLYMPUS/DSSPlayer/lib/LongPlay.dylib
0x6375000 - 0x6388fdf +DSSAES.dylib ??? (???) /Library/Application Support/OLYMPUS/DSSPlayer/lib/DSSAES.dylib
0x638c000 - 0x6392fff com.apple.CommonPanels 1.2.4 (91) <CE92759E-865E-8A3B-1488-ECD497E4074D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x639a000 - 0x639dffb com.apple.help 1.3.2 (41.1) <8AC20B01-4A3B-94BA-D8AF-E39034B97D8C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x63a2000 - 0x6406fff com.apple.htmlrendering 72 (1.1.4) <0D22B190-513B-7FF6-39FC-9D336285DE08> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x6428000 - 0x643dfff com.apple.ImageCapture 6.1 (6.1) <B909459A-EAC9-A7C8-F2A9-CD757CDB59E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x6453000 - 0x646ffe3 com.apple.openscripting 1.3.1 (???) <2A748037-D1C0-6D47-2C4A-0562AF799AC9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x647f000 - 0x64eafd7 +com.yourcompany.yourcocoaframework ??? (1.53) /Library/Frameworks/OlympusServiceProvider.framework/Versions/A/OlympusServiceP rovider
0x657c000 - 0x65b9ff7 com.apple.CoreMedia 0.484.60 (484.60) <8FAB137D-682C-6DEC-5A15-F0029A5B226F> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x65d4000 - 0x6701ffb com.apple.MediaToolbox 0.484.60 (484.60) <A7FE2739-64A7-40EB-A6E7-69FBCE3C87D4> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x6765000 - 0x6c20ff7 com.apple.VideoToolbox 0.484.60 (484.60) <B53299EC-E30F-EC04-779D-29B7113CC14A> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x6cc9000 - 0x6d10ffb com.apple.CoreMediaIOServices 140.0 (1496) <DA152F1C-8EF4-4F5E-6D60-82B1DC72EF47> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x6d31000 - 0x6dacfff com.apple.AppleVAFramework 4.10.27 (4.10.27) <BFD2D1CA-535C-F16F-0EB5-04905ABD65CF> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x6f9d000 - 0x6fa8ff7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <287DECA3-7821-32B6-724D-AE03A9A350F9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x6ff2000 - 0x6ff5ff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <4D766435-EB76-C384-0127-1D20ACD74076> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7c00000 - 0x7c3bffb libFontRegistry.dylib ??? (???) <19ED5DE0-D3AF-B229-9193-35D58FE377E5> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistry.dylib
0x7e04000 - 0x7e37fff libTrueTypeScaler.dylib ??? (???) <8ADB7D19-413E-4499-C874-13C383F97685> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libTrueTypeScaler.dylib
0x7e43000 - 0x7e84ff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <80998F66-0AD7-AD12-B9AF-3E8D2CE6DE05> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fef000 - 0x7ff0ff7 +com.olympus.DSSPlayerV7.LeopardSupportForDSSPlayer 1.1 (1.0) <2AAA1454-CEBA-AA58-0DA1-D8E02A7EDBB4> /Applications/DSS Player/DSS Player.app/Contents/Resources/Leopard.bundle/Contents/MacOS/Leopard
0x1aed5000 - 0x1b3e7feb com.apple.RawCamera.bundle 3.14.0 (646) <27962422-EA30-43CF-2B3E-E662BB4C46C7> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x20000000 - 0x20098fe7 edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x64b00000 - 0x64b07ff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <39AC3185-E633-68AA-7CD6-1230E7F1CEF4> /usr/lib/dyld
0xfa100000 - 0xfa192fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f7
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 232.89 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000 / 5
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x06300000 / 2Hi,
Please review the link below, here is a useful article for you.
Tips and Tricks for Deploying the Application Catalog in System Center 2012 Configuration Manager
http://blogs.technet.com/b/configmgrteam/archive/2012/07/05/tips-and-tricks-for-deploying-the-application-catalog-in-system-center-2012-configuration-manager.aspx
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place. -
i had to take my photoshop file into a hardrive because my dad was going to give me a new Mac and when things didn't work out and went back to my old one i use the time capsule thing to save everything before but didn't give me photoshop so i physically moved the file and tried to open it but then this error shows up
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 16
and when i click the uninstall app on the file it tells me this
The alias “Uninstall Adobe Photoshop CS6 2” can’t be opened because the original item can’t be found
and when i click fix alias i click on photoshop and the app just turns into photoshop and i just run in circles
please help thank youRun the cleaner tool and reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Download CS6 products
Mylenium -
Itunes updated on my pc and laptop and now I cannot open the program on either one. Running Windows 7 on both. Error number 7 and R6034 continue to pop up. I have uninstalled (6 times) all of the Apple programs, rebooted, reinstalled, etc. as badgerfan1101 posted but cannot open it on either computer. I even did a restore to an earlier date with hopes that would solve the problem. Any other ideas? Been working on this for 4 hours
Hey gardenqueen1,
When you uninstalled and reinstalled iTunes, did you use this article?
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
If you haven't already done these steps, this section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Sincerely,
Delgadoh -
I have an iMac and have been using Adobe reader successfully for sometime. Recently, however, whenever I go to sign a document on Adobe reader The document closes unexpectedly with an error statement. I have already uninstalled and reinstalled Adobe reader with no improvement. What do I do next?
Please post the full error message, plus OS and Reader versions.
-
ever since i "upgraded" to yosemite i can't run illustrator (i'm getting a plugin error "Photoshopimport.aip" and "PhotoshopExport.aip" message... i've tried to get support (no longer available for cs4 design premium!!!... i've uninstalled and reinstalled... the problem persists... can anyone at adobe provide guidance, orientation, help?... thank you kindly,
bob kincey
[email protected]
[email protected]Some people have reported success with opening Photoshop before opening AI. Some how the aips are registered there and are then available to work in AI.
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I have Windows 7 Pro with Acrobat Pro XI. I keep getting Error 1328 when trying to update Pro XI. Doesn't matter if I try from the Help menu in Acrobat or when I get a notice in my SysTray that an Adobe update is available. I already tried what Adobe recommended to uninstall and reinstall from my DVD. I still get the 1328 error and will not update my Adobe. Any suggestions?
Also, this is the error message I receive:
-
I Cannot get my organizer to work for Elements 13. "A problem caused the program to stop working correctly. Windows will close the program......" is the error I get. I've uninstalled and reinstalled the program and tried various other things based on the MANY other complaints with this same issue and nothing is working. How can this problem be corrected?
Hi,
Which operating system are you running on?
Are you upgrading from a previous version of Photoshop elements or is this your first?
Are you trying to load the organizer or the editor or do both fail?
Brian -
I have had audition for 2 years. Today it crashed. It gave a configuration error: 16 The message said to uninstall and reinstall. I did. Still the same error. Then I searched forum and checked the two folder permissions. They were correct. So what do I do???????
Hi Charles,
Please refer the following helps article on the problem.
https://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
Hope this helps.
Regards,
Sumit Singh -
I have uninstalled and reinstalled iTunes several times, but keep getting an error message that "the registry settings for importing and burning CD's and DVD's is missing". Can anyone help with this?
It keeps telling me to reinstall iTunes, but it continues to come back with the same error message.
-
I cannot open a PDF in either Chrome or Firefox. I have uninstalled and reinstalled Adobe Reader XI.0.09 and restarted my computer. This is the error I receive: Please wait... If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document. You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/go/reader_download. For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader. Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
Or http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
-
Chat support has sent me to the forums for help.
My Adobe Acrobat 9.5.5 suddenly will not open.
The error is that I must uninstall and reinstall.
I have run a repair, and restarted the computer, but the problem persists.
My question: if I do uninstall my Adobe Acrobat 9.5.5, will I be able to
reinstall it? or will I need spend another $299 to buy a new product?If you run out of activations because of a failure, you can talk to support to explain and have them increase the number of activations. You will still need the install file (I hope you backed it up) and the SN (and SN for qualifying product if an upgrade). After the install, you will still have to do the updates.
-
Frequently asked to uninstall and reinstall Acrobat 9 Pro
This is becoming an aggravating issue with me. I don't mind uninstalling and reinstalling, but to go through all the updates is time consuming. I have yet to find anything from Adobe that addresses this. Perhaps I missed something/ Thank you in advance for any help.
Thank you for the quick response, Bill@VT.
I open Acrobat 9 Pro and an error screen appears on top of the gray portion of Acrobat workspace that says to the effect that " the program will no longer start. You must uninstall and reinstall the program". I did not capture the error message, but it had no number." What I was doing right before that was trying to load a .pdf to Acrobat.
I am running Win XP Pro sp3. This has been an on-going problem for the past year, maybe a little more. It has happened several times since January of this year. It does not correspond with any new programs I have installed, unless some auto update from HP or Windows Update is triggering it. Basically, nothing has changed on this system since I first installed the program in 2008, other than hard drive upgrades and program updates. None of which have taken place within a month or two of when the program fails to start.
When it happens again, I will be sure to capture the screenshot of the error message. It takes a couple of hours to reinstall all the updates to get to the final 9.5.
It is difficult to recall exactly what I was doing before this happens in past incidents. Today, an hour or two before, I had downloaded a .pdf of a meeting agenda from a trusted site (a city government website...if that can be considered "trusted"!!). I hadn't opened any strange emails, but had just used Elements 11 to edit some photos that I saved to a file. I use AVG anti-virus and also scan with Malwarebytes once a week or so. There doesn't seem to be a pattern to this error.
As for the Acrobat 9 Pro updates, long ago I bookmarked the link you shared. I download them fresh from the site even though I have copies in a folder.
For the record, I have Adobe Photoshop Elements 11 installed along with an older version of it, both work flawlessly.
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