Uninstall Creative Cloud apps

I did not had enough space in my C:\ (my OS) drive so I installed few Adobe apps on my D:\. But they are not showing up in Control Panel nor in Cleaner Tool. I need to remove few apps. They are launching without any issues. Any ideas how to remove completely without just deleting the app?
In Creative Cloud app, the apps are showing as 'Install'.

Installing to other than the default location can (as you have discovered) cause problems
-using the cleaner after uninstalling and before reinstalling may help
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Similar Messages

Uninstalled Creative Cloud app and several applications, now can't install package

I am our CC for Teams administrator. An employee had Creative Cloud app and several applications already installed on Mac workstation. I uninstalled those applications, and I'm trying to install the custom package I created, but it appears the installer does a complete install of the apps, then uninstalls them all and returns an error message saying that the package can't be installed. Is there something else I need to uninstall to allow the package I created to install successfully?

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Uninstall creative cloud app

I installed Photoshop cc from within creative cloud and uninstalled Photoshop cs6 (using windows control panel). However Photoshop cs6 still list as an app on creative cloud. How do I refresh creative cloud? Is there a way to uninstall an app from within creative cloud?

Try to SIGN OUT and SIGN IN back.

Why can't I download Photoshop CC(2014) and why does my Creative cloud app show updates for CC(2014) products I do not have?

Why can't I download Photoshop CC(2014) to my Mac Pro desktop running OSX 10.9.3. My Creative Cloud app shows updates for all apps that I have as CS6 on my desktop but I have only subscribed to Photoshop CC. Lightroom shows Install but it is installed. Trying to Install Photoshop CC(2014) results in and error message "Installation failed Errors encountered during installation.(7) more information.
More information gives Exit Code: 7
Please see specific errors below for troubleshooting. For Example, ERROR:
- 0 fatal error)s), 0 error(s)
I also cannot directly download from my account on the web. This has been going on for a week or more and I have tried numerous suggestions on the forums but got nowhere. I uninstalled Creative Cloud app today but could not find the installer again so I assume that was deleted. I cannot download that now as on Adobe's site it says we are experiencing problems. Aren't we all.
I was happy with CC until last week but now cannot recommend it.
I also have a Macbook Pro retina and Photoshop CC(2014) downloaded no problem on that.

Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
or
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

Can't open my Creative Cloud apps since my Mac Maverick Update

Hi, can anyone help me please?
Since I updated my Mac to Maverick on the weekend...
1. My Creative Cloud manager says all of my CC apps are up to date.
2. The program Icons have disappeared from my Dock since my update to Maverick
3. However in my Applications folder I can still SEE those I downloaded a few weeks ago
4. Furthermore, clickig on one of the icons d oes not open the program AND I am unable to drag an icon to my Dock.
Can anyone tell me what's going on?
Many thanks
SassyBiz

Thanks for your reply......so download cleaner, uninstall creative cloud app? Or all creative cloud apps, photoshop etc?, run cleaner and re install everything
Gerrit Fokkema Photography Pty Ltd
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Have CC programs installed already, but when I open Creative Cloud app Manager it only shows CS6?

Have CC programs installed already, but when I open Creative Cloud app Manager it only shows CS6?

OK thanks - I tried that, would not let me remove the OPM.db file as in solution 2, i uninstalled CS6 versions, i uninstalled Creative Cloud desktop app and then downloaded latest and installed - however, with continual workload, I am not about to remove all Adobe software as suggested in Solution 4! Even in the Creative Cloud app where it shows install new apps, there are only CS6 versions showing?
I have just uninstalled creative cloud app manager again - go to download latest version and the message is - we are currently experiencing problems, please try again later.

I've downloaded the Creative Cloud app but the App tab says there is a download error and to contact support. I have tried uninstalling and reinstalling and am gettting the same message.

I've downloaded the Creative Cloud app but the App tab says there is a download error and to contact support. I have tried uninstalling and reinstalling and am gettting the same message. I'm running OS X 10.9.3.

Blakey if you are receiving a download error then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

I have an urgent question about my indesign. I had problems with the creative cloude app and then uninstalled it and then installed it again. Now it is not opening and I cannot download it again either. Pls give me help and advice if there is anything I c

I have an urgent question about my indesign. I had problems with the creative cloude app and then uninstalled it and then installed it again. Now it is not opening and I cannot download it again either. Pls give me help and advice if there is anything I can do to repair it

Please authorize ADE 3 with same credentials that you used with older version of ADE

How to uninstall apps from Creative Cloud App and reinstall it on your computer and CC App?

Sorry, my English is not good. I have a Creative Cloud app on my computer. I used the CC applications such as Ps, Pr, Au ... of two days, but I had to do a system restore two weeks back. Now re-installed Creative Cloud on my computer. I do not have Ps, Pr, Au ... on the computer but on the App Cloud Creative sees them as installed on the computer. So I can not reinstall them because I do not give permission, it is only optional update, but I do not like, because they do not want on your computer. How to uninstall apps from Creative Cloud App and reinstall it on your computer and CC App? Please help, I have a little time.

http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

Premiere Pro uninstalled through control panel - still appearing as installed on Creative Cloud app - I wish to re-install but cannot

Premiere Pro uninstalled through control panel - still appearing as installed on Creative Cloud app - I wish to re-install but cannot

CC desktop lists applications as "Up to Date" when not installed
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

I accidentally uninstalled the Illustrator CC from my mac. Now I can't re-download the application. Everytime I click "Download", it takes me to the creative cloud app and only shows me the app is up to date. Is there any way I can re-download and reinsta

I accidentally uninstalled the Illustrator CC from my mac. Now I can't re-download the application. Everytime I click "Download", it takes me to the creative cloud app and only shows me the app is up to date. Is there any way I can re-download and reinstall Illustrator CC?

Have you already used the Cleaner Tool?
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Should I uninstall Creative Cloud and CC apps before using migration assistant to my new imac?

I have heard that Creative Cloud and CC apps dont transfer well with the Migration Assistant from Apple.
I have a new iMac with Yosemite. Should I uninstall everything before using the Migration Assistant and then re-install Creative Cloud and apps afterward by downloading from the Adobe site again on the new iMac?
Is there a link to full instructions how to completely uninstall CC and the apps and clean up?

Hi There,
Kindly follow the below mentioned steps.
Try to Sign out, Sign in | Creative Cloud Desktop app
Sign in, activation, or connection errors | CS5.5 and later
If that doesn't help.
Try to uninstall the product and run the Adobe CC cleaner tool to be on a safer side.
Install Creative Cloud app, Install the product again.
Kindly revert if the problem still persists.
Thanks,
Atul Saini

Adobe Creative Cloud Apps "Download Error"

I wonder if anyone can help?
I recently migrated my iMac, which had Creative Cloud setup all fine, to a new iMac. Both run OSX Mavericks.
The new one was having initial problems opening any creative cloud apps that had been migrated over, including CC Manager itself.
I tried uninstalling and re-installing, but no change. I resorted to manually binning all Adobe files and starting again.
This appeared to initially work and I downloaded CC manager, got that running without errors and also downloaded Photoshop without a problem.
However, there was a Photoshop 'Update' available almost immediately which I downloaded and since doing this, I now get an error on the CC Manager's 'Apps' tab.
I have tried the 'Reload Applications' button but that has no effect.
My Photoshop still appears to be working fine but I yet need to download Indesign and Flash and others from CC Manager.
Any ideas?
Thanks in advance for any suggestions.

Did you run the cleaner after uninstalling and before reinstalling?
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Adobe 2014.1 Not Showing in Adobe Creative Cloud App

Hi Folks,
I previously opened a similar discussion. Re: 2014.1 App Updates Not Showing Up in Creative Cloud. The solution in the aforementioned discussion does not work in this new context.
1. Reimage laptop with clean Mavericks 10.9 install, with Adobe CC preinstalled using CCP 1.4 and pre serialized.
2. Enter my Adobe ID into Adobe Creative Cloud App. My Adobe ID has a valid CC subscription.
3. Adobe 2014.1 app updates do not show up, except for Muse 2014.
4. The Adobe Creative Cloud App did not think that Photoshop or any of the other Adobe CC Apps were installed, because I was given the option to "Install Photoshop"
5. So, I "installed" Photoshop from the Adobe CC app. Still no updates
6. Uninstall, reinstall. No updates.
7. Checked for the existence of AdobeUpdaterAdminPrefs.dat in
Location: <Startup Disk>/Library/Application Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat
This file does not exist on my system: it's just not there. So that fix will not work.
8. And yes, I logged in and out of Creative Cloud, and Quit the Adobe CC app and restarted. No luck.
Help.
A.

I am not sure about the CC Packager so the following is more general:
What version of PS do you actually have installed?
PS CC 2014.2.1 is the current version.
Here are links to various updates to see what the current versions are:
http://prodesigntools.com/adobe-cc-2014-updates-links-mac.html

How do I re-download Acrobat pro XI when Creative Cloud app thinks it's still installed?

I've been having no end of grief with Creative Cloud on my late 2009 2.8 GHz Intel Core i7 iMac, running OS X 10.9.2. It slows my finder redraw down so that sometimes it takes 5 minutes to display the contents of a folder in the finder.
So a couple of months ago I removed the Creative Cloud app from my machine, and things started running smoothly again except I was unable to update the rest of my CC apps.
Needing to update the Camera Raw plugin for Photoshop CC, I reluctantly reinstalled the Creative Cloud app, which refused to recognise that I had a bunch of Adobe apps installed (Photoshop, InDesign, Illustrator, Acrobat, Bridge) ... all except Lightroom, which it recognised. So I uninstalled all my apps and re-downloaded them through Creative Cloud so CC would 'see' that I had the apps. Not so easy with Acrobat XI: I had problems opening it so I went through the 'Uninstal Acrobat XI' app in the Acrobat folder, and now Creative Cloud thinks it's still installed and therefore I can't download a fresh copy.
Should I go through the rigmarole of uninstalling Creative Cloud again and run the risk of it losing track of all my other apps once again, or is there another way to work around this? Every time I try to download from the Adobe site it launches Creative Cloud...
Hoping someone can shed some light on this for me please.

With the help of Adobe support, I signed out of Creative Cloud and signed back in. Although I'd done this yesterday with no result, it worked this time and I'm currently reinstalling Acrobat.

Uninstall Creative Cloud apps

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