Uninstall cs6 apps

win 7 prof 64 -- cs 6 apps do not appear in uninstall window; are not removed by cleantool...
Help!

It's a more complicated issue. In spite of two Adobe technicians, multiple "cleaning," my CC continues to act as a trial version. I have Win 7, Prof 64 on two computers, and the latest attempt involved installing windows on a new disk, but the same result: sometimes at the beginning, in the middle, or at the end, an "Adobe Premiere Pro trial" with two buttons, "License This Software" and "Continue Trial." Clicking on one of them, (don't recall which) asks for Adobe ID, etc., after which entered, goes back to premiere. The same thing happens with other CC apps. According to what I could find on the net, a similiar issue occurred with a Mac Operating system, resulting in many exchanges involving Adobe employees. I don't know if it was resolved, but the messages stopped.
If anybody can help, I would be eternally grateful.
>>> Manish-Sharma 06/26/12 10:25 PM >>>
Re: uninstall cs6 apps created by Manish-Sharma in Adobe Creative Cloud - View the full discussionNot able to understand your issue , please elaborate and explain in detail.
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Uninstalled CS6 apps still show in the CC App manager

Uninstalled CS6 apps still show in the CC App manager; how do I remove them?

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Is there a quick way to uninstall CS 6 Apps now that I have CC apps from Creative Cloud? I am running Windows 8.1 and am aware that I can use the uninstall section from the control panel. I ws hoping there was an Adobe app that would allow me to select multiple programs to uninstall at once.
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Signature32 it will depend on what specific error the update is encountering. You can find information on how to locate and interpret your installation log files for errors at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover to this discussion.

Uninstall CS6 applications

As part of the troubleshooting to install Creative Cloud apps, it was suggested by Adobe staff to uninstall CS6 applications, download CC apps, and re-download the CS6 apps. Although hesitant, I tried uninstalling a CS6 app I never use (Dreamweaver). Going to through the Applications/Adobe Dreamweaver CS6/uninstall Adobe Dreamweaver CS6 path, I started the uninstall. Adobe Application Manager and then became unresponsive. What is going on with these Adobe products that I can not install CC apps and now I can not uninstall CS6 apps? With all of these issues I am having, I am becoming very discouraged. I love using Adobe products, but this is getting to be a bit ridiculous. I am so fearful that if I am able to uninstall the CS6 apps, I will not be able to install CC apps or reinstall CS6 apps given the recent history of problems I have had.
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Deleted folders/files in /tmp folder
Uninstall Adobe CC apps
Uninstall/Reinstall Adobe Desktop Manager
Run Cleaner tool
Rename suggested folders to old_OOBE and etc
Tried direct downloads of CC apps
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Tried terminating Adobe CEF Helper (all 4 of them) during setup, none will terminate.
Verified and repaired disk using disk utility
Verified and repaired permissions using disk utility
Deleted HEX folder containing Adobe CEF Helper files and tried install again. (did this on a whim since I tried just about everything else)
Cleaned up Adobe ID credentials
Tried uninstalling CS6 app (Dreamweaver) to test if I could reinstall CS6 apps. Failed
I have no idea what else I can do. Any ideas, suggestions, step-by-step guides, anything that will help me get CC apps on my MacBook Pro will be greatly appreciated.
Just some additional information. I was able to download/install LightRoom 5 and I did download/install 3 fonts. Sync works fine. Just can not install/uninstall any apps.

Bstouff I would recommend reviewing the installation log files to determine the exact error which is preventing the installation from occurring. You can find details on how to locate and interpret that installation log files at Creative Cloud Help / Troubleshoot install issues with log files | CC. The process is the same for both CS6 and CC 2014 Adobe applications. You are welcome to post any specific errors you discover.

How to uninstall all CS6 apps at once

Hi there
Since the update yesterday to Creative Cloud my InDesign CS6 crashes on startup. In the CC-aqpp I see both the CS6 and CC version. I can't uninstall all CS6 apps at once & make a fresh start with the CC version do I? I can only uninstall the apps individually. And that costs me a lot of time!
Anyone ideas or solutions? Thanks!

Hi Peter,
If CS6 is a suite like Design Standard CS6 then you can uninstall all the apps at once from Control panel>> Uninstall a program in Windows or Applications>> Utilities>> Adobe installers in Mac.
However, if the software's were stand alone then you would need to uninstall all of them once by once from the same locations mentioned above.
Thanks!
Ankit

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ll600 & RBROGGO,
Follow steps mention in given link: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
let us know if you need any further help.
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I like using the Adobe Removal Tool to erase all traces of Adobe from my computer before restarting. I have had trouble when I just removed the individual applications from Windows 7 and reinstalled CC 2014.
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Can't open the application "Adobe Illustrator CS6.app" because it is not supported...

UPDATE - Ahhh haaaa! If I log in with the guest account Illustrator works fine! WTF!? Oh well, at least I have a direction to be working towards, thanks for all the suggestions and assistance Adobe Community!
That was sarcasm by the way...
UPDATE - Just installed the latest Illustrator update from Adobe - still not loading. Tried reseting the iMac's PRAM, no luck.
UPDATE - I've just reinstalled the whole CS6 Suite, and the only things that have changed are that I now have a little white no entry sign over Illustrator (it still won't load) and I also have 1.5GB of application updates to do
I don't have any direct evidence but I'm guessing this is a Mavericks incompatibility judging by the other issues people are having with Illustrator. Any suggestions are welcome!
I've been using CS6 on my iMac for the past year (3.2GHz Intel Core i5, 32GB ram). Everything running fine, no problems.
Then I get the popup from Apple saying to upgrade to Mavericks, so I did. After updating my Java version, for the next two weeks everything carried on running fine. Until just now.
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James

I had the same issue and resolved it
I first remove the prefs folder and the plist files for illustrator in ~/Libary
next I logged off,
then I uninstalled illustrator using the adobe uninstaller(http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html)
Next I reinstall illstrator
after that it worked for me.

Can't install CS6 apps- photoshop, illustrator, indesign, after effects, flash and dreamweaver.

Hi, thanks for any insight you can provide:
my specs are as follows:
Macbook pro mid 2012 13.3 inch
OSX 10.8.4
2.5 ghz Intel Core i5
intel HD Graphics 4000 512 MB
10 Gb 1333 mhz ddr3 ram
500gb hdd/326 gb free
I had CS6 master collection installed on my computer up until today. I removed it because Illustrator was having a strange issue where points would snap to random nothing and, align wouldn't work and changing the stroke of an object would cause it to move down and to the left each time the stroke changed.
Illustrator issues aside, since uninstalling I can't get it to reinstall! It gives the following error:
the error summary returns this hefty chunk of text:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 25 error(s), 5 warning(s)
WARNING: DW065: Display requirements not met for {8ACD4814-788B-11E1-AC70-A860A781E0D9} Adobe Dreamweaver CS6 12.0.0.0
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
WARNING: DW029: Custom Action for payload {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 wants to skip this payload. Skipping this payload.
----------- Payload: {E1C48031-9366-427F-AC04-535CEDAAD995} Acrobat X Pro 10.0.0.0 -----------
WARNING: DW029: Custom Action for payload {E1C48031-9366-427F-AC04-535CEDAAD995} Acrobat X Pro 10.0.0.0 wants to skip this payload. Skipping this payload.
----------- Payload: {8ACD4814-788B-11E1-AC70-A860A781E0D9} Adobe Dreamweaver CS6 12.0.0.0 -----------
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 418)
ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 418)
----------- Payload: {39C9FB9C-7A84-11E1-B574-D095DF20721F} Adobe Fireworks CS6 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at /Volumes/CS6 MstrColl/Adobe CS6 Master Collection/payloads/AdobeFireworks12-mul/OEM(Seq 3600)
----------- Payload: {76A4887E-7A85-11E1-88DE-92A96E70B8CF} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at /Volumes/CS6 MstrColl/Adobe CS6 Master Collection/payloads/AdobeFireworks12en_USLanguagePack/OEM(Seq 84)
----------- Payload: {4817D846-700B-474E-A31B-80892B3E92E3} Adobe After Effects CS6 11.0.0.0 -----------
ERROR: DF015: Unable to delete symlink "/Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 1405)
ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 1405)
----------- Payload: {4FAB339E-2132-434F-9376-9CD735E4C69C} Adobe Flash CS6 12.0.0.0 -----------
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Flash CS6/Adobe Flash CS6.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 3665)
ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 3665)
----------- Payload: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 -----------
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 2135)
ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 2135)
----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 524)
ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 524)
----------- Payload: {327492D4-78EB-11E1-8ABE-84C55623D190} Adobe InDesign CS6 Application Base Files 8.0.0.0 -----------
ERROR: DF015: Unable to delete symlink "/Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 1051)
ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 1051)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Flash CS6_AdobeFlash12.0-en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Base Files: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_US: Install failed
ERROR: DW050: - Adobe After Effects CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Flash CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Illustrator CS6 Core_AdobeIllustrator16en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Dreamweaver CS6_AdobeDreamweaver12en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Dreamweaver CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe After Effects CS6_AdobeAfterEffects11en_USLanguagePack: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_US: Install failed
So far this is what I have done:
uninstall everything, run the cleaner tool, reinstall- same error
uninstall, restart, run cleaner tool , restart, reinstall- same error
run cleaner tool, restart, resintall - same error
in checking the error codes individually it looked as though I might have file system errors
I rebooted with command+r and launched disk utilities from there (mac safe mode I guess?)
verified mac hdd: verified OK
ran repair anyway- verified OK again
checked and, if possible, repaired each other volume- all OK
rebooted, reinstalled, same error
I am going to address the first error now- that the display requirements were not met, and remove my external diplay from my macbook and reinstall.
Any help you might have though, I would be very grateful.

oh, also, i've re-downloaded the installer and also gotten a third installer from a friend.
removing the external display did not help

Cannot uninstall cs6 bad hard drive, any suggestions?

Cannot uninstall cs6 bad hard drive, any suggestions?
THank you

Thank you for the Adobe contact. They connected me to the chat link and the Adobe tech Support rep sent me a License Recovery download link (attached) http://download.macromedia.com/pub/support/tools/LicenseRecovery111.dmg.
I have 10.10.1 Yosemite. When I open the download folder and click on the LicenseRecovery.app it shows up on the dock but it nothing happens. I cannot quit the app only Force Quit. I have restarted the mac and that did't help.
Adobe chat suggested I uninstall CS5.5/6 and re-install but why would that have anything to do with the app opening?
Any suggestion is greatly appreciated, again.
Thank you

How to uninstall CS6 suite when moving to CC

So I downloaded all the CC apps and installed them and now I was to uninstall the CS6 apps to free some space on my HDD.
I had CS6 with creative cloud subscription, and not a disk version, so when I go in the application/utilities/adobe installers folder I don't have a uninstall cs6 icon but only icons to uninstall the software one by one, like uninstall photoshop, or uninstall after effects...
So my question is; has anyone in that situation found out a way to uninstall all the CS6 apps at once instead of doing it one by one.
Thanks.

Hi antoinefromparis,
If the CS6 installed on your machine is a part of subscription and not a part of Suite and has been installed using Application Manager then you will only have the option to uninstall it one by one. We can only uninstall CS6 at once if it has been instaled as a part of suite.
Regards,
Romit Sinha

Photoshop Crashed- can't uninstall Adobe App manager won't open either- PLEASE HELP!

My photoshop has crashed. I have the design suit standard- paid for license 2 years ago. Indesign and Illustrator work no problem. I have taken my Mac to the apple store to see if it was do with their update and it wasn't. They advised me to contact adobe and that its impossible!! I have read on forums to update Java which I've done and that still docent help. I am now trying to uninstall the App and the installer will not work- can't even use the adobe manager. The error message is as follows:
Process:               Adobe Photoshop CS6 [401]
Path:                  /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Identifier:            com.adobe.Photoshop
Version:               ???
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Adobe Photoshop CS6 [401]
User ID:               501
Date/Time:             2015-02-05 09:51:54.515 +0000
OS Version:            Mac OS X 10.10.2 (14C109)
Report Version:        11
Anonymous UUID:        EA1D0E4A-3CF8-8A05-1534-23A3AE6FEC43
Time Awake Since Boot: 1800 seconds
Crashed Thread:        0
Exception Type:        EXC_BREAKPOINT (SIGTRAP)
Exception Codes:       0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
Referenced from: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Reason: no suitable image found. Did find:
/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/../Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl: unknown file type, first eight bytes: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/../Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl: unknown file type, first eight bytes: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Binary Images:
    0x7fff65497000 -     0x7fff654cd837 dyld (353.2.1) <65DCCB06-339C-3E25-9702-600A28291D0E> /usr/lib/dyld
    0x7fff8e2f0000 -     0x7fff8e4a0ff7 com.apple.QuartzCore (1.10 - 361.15) <72A78C43-30DF-3748-9015-4B28119DB27B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x7fff90a0b000 -     0x7fff90c73ff3 com.apple.security (7.0 - 57031.10.10) <79C37E73-271B-3BEF-A96E-CDB83FF12CF0> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x7fff912b4000 -     0x7fff91dfeff7 com.apple.AppKit (6.9 - 1344.72) <44EF7DEB-3072-3515-9F34-2857D557E828> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x7fff92ba2000 -     0x7fff92bb0ff7 com.apple.opengl (11.1.1 - 11.1.1) <F79F5FFF-372E-329E-81FB-EE9BD6A2A7A7> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x7fff92c16000 -     0x7fff92facfff com.apple.CoreFoundation (6.9 - 1152) <CBD1591C-405E-376E-87E9-B264610EBF49> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fff939f1000 -     0x7fff93a3dff7 libcups.2.dylib (408) <9CECCDE3-51D7-3028-830C-F58BD36E3317> /usr/lib/libcups.2.dylib
    0x7fff959cf000 -     0x7fff95cfdfff com.apple.Foundation (6.9 - 1152.14) <E3746EDD-DFB1-3ECB-88ED-A91AC0EF3AAA> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7fff95e72000 -     0x7fff95ee4ff7 com.apple.framework.IOKit (2.0.2 - 1050.10.8) <FDFB1FBE-6A0E-3D63-828C-CD53500FCB0F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x7fff97d91000 -     0x7fff97d91fff com.apple.Carbon (154 - 157) <0DF27AD6-ED64-34D7-825D-65297D276652> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
Model: MacBookPro9,1, BootROM MBP91.00D3.B08, 4 processors, Intel Core i7, 2.3 GHz, 4 GB, SMC 2.1f175
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80CE, 0x4D34373142353737334448302D434B302020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80CE, 0x4D34373142353737334448302D434B302020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.159.13.12)
Bluetooth: Version 4.3.2f6 15235, 3 services, 19 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST500LM012 HN-M500MBB, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

Try re-installing over the existing install. Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release | ProDesignTools

CS6 apps not displayed in CC app

CS6 apps, including Acrobat Pro XI, that are installed on my computer are not displaying in the list of installed apps in the CC app but rather among those available for download. Only CC apps recently installed show up in list of installed apps.
Mac OS 10.8.4; subbed to CC since last August; have uninstalled and re-installed the CC app, restarted computer several times.
Also, whenever I switch Spaces on the Mac, the CC app displays its menu. Annoying.
Suggestions?

Arpit,
Thanks for the response. From CS 6, I have Bridge, Dreamweaver, Fireworks, Illustrator, InDesign, and Photoshop plus Edge Animate and Muse on my machine.
Downloading for the past few days has been exceptionally slow and unreliable so I have hesitated to retrieve anything that I don't need. I'll have a look later this evening.
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How do I reinstall CS6 Apps under CC

I'm unable to update my CS6 apps (Firworks, Dreamweaver, Photoshop and Illustrator within CC. They were all downloaded and installed from CC when I subscribed.
This is what the failure looks like:
One of the proposed troubleshooting solutions is to uninstall and reinstall these apps. I have no problem with this, but where can I get the CS6 apps from to reinstall? They no longer appear as available for installaion in CC. Thanks in advance for help.

Moving this discussion to the Creative Cloud Download & Install forum.
Mmannh for information on the U44M1P7 error please see Installation failed. Error U44M1P7 | Updates - http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html.
You can also find information on how to install the CS6 applications included with your Creative Cloud Membership at Install both CC and CS6 apps - http://helpx.adobe.com/creative-cloud/help/install-cc-and-cs6-apps.html.

Can I install both CC and CS6 apps with my Creative Cloud membership?

Yes, you can download CS6 apps from the Download Center on creative.adobe.com. Click any app icon. From the product download page, for instance Illustrator, look for the heading "In this version" and click the version pop-up menu beneath it to select CC or CS6. The big blue Download button at the top of the page changes to "Download CS6".
Note: It is fine to have both CS6 and CC apps on your computer. Some users require mutliple versions for different clients, etc. Its a personal preference, but in no way is a requirement to uninstall your CS6 apps in order to install CC apps.
Tip: From the Creative Cloud destop app, click the "More Information" link under any app to be taken directly to the product download page.

Go into your CC Desktop app: Find new apps, change "All" to "Previous Version".
Click on Install next to Photoshop and CS6 will be an option.

Uninstall cs6 apps

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