Uninstall duplicates of photoshop cc, indesign cc and premiera pro cc?

I happen to have installed two versions of photoshop cc, indesign cc and premiera pro cc on my computer. Do I risk to loose any information when I uninstall? How do I avoid this when I install Lightroom cc when I already have Lightroom 5? I think it was there it went wrong with my duplicates.

Hi evah16843905,
if you are sure that you would not use the CC version at all, you can uninstall them from your machine.
Your data is attached to your email address/the new version of apps now.
So the data will be saved and no harm would be done to it.
To uninstall the apps: Creative Cloud Help | Download, install, update, or uninstall apps
You can keep on installing the new version of products, it will not affect your data or information any which way. If you would want to use the new version of your products, you can first install the new version and then uninstall the older one.
In case of any issues, contact us via chat: Contact Customer Care
Regards
Srishti

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I'm working mostly with CS6 Photoshop, Indesign, Illustrator and Acrobat Pro X. Can I update from 10.6.8 to Mavericks without any problems?

Can I update to Mavericks without any problems for CS6 Photoshop, Indesign, Illustrator and Acrobat Pro X?

I can't guarantee it, but I think it's very likely you'll have no problems. Mavericks is now up to 10.9.3, and it's extremely stable.

Why Do Both Photoshop CS5 (64 Bit) and Premiere Pro (64 Bit) Crash on Start up.

Both Photoshop CS5 (64 Bit) and Premiere Pro (64 Bit) Crash on Start up. 32 bit version of Photoshop works fine.
Here is the problem signature when they crash.
Problem signature:
Problem Event Name:          APPCRASH
Application Name:          Photoshop.exe
Application Version:          12.0.0.0
Application Timestamp:          4bbc5b10
Fault Module Name:          CoolType.dll
Fault Module Version:          5.7.82.7602
Fault Module Timestamp:          4b980c97
Exception Code:          c0000005
Exception Offset:          0000000000073a92
OS Version:          6.1.7601.2.1.0.256.48
Locale ID:          1033
Additional Information 1:          7c82
Additional Information 2:          7c821a1fc13b00b508d1bb6ee7ecaf44
Additional Information 3:          019c
Additional Information 4:          019cb6db15489631b8a43faf27e30830
Problem signature:
Problem Event Name:          APPCRASH
Application Name:          Adobe Premiere Pro.exe
Application Version:          5.0.3.0
Application Timestamp:          4ce382d1
Fault Module Name:          CoolType.dll
Fault Module Version:          5.7.82.7449
Fault Module Timestamp:          4b7b1af3
Exception Code:          c0000005
Exception Offset:          00000000000739ea
OS Version:          6.1.7601.2.1.0.256.48
Locale ID:          1033
Additional Information 1:          889a
Additional Information 2:          889afed61eb6ddf1c1c3419adc6026b6
Additional Information 3:          8235
Additional Information 4:          823549a371dff618695395cc0a8514ee
Both are referencing cooltype.dll. I ran Font Doctor on all system and non-system fonts and found no errors. Booted without Extensis Suitcase loading. Nothing works. All 32 bit programs work fine. Any clues would be appreciated.

It does not necessarily mean a "corrupt" font, but can be a font that PrPro, and PS, cannot handle.
Though I have read that changes have been made, Open Office's DejaVu font would crash PrPro's Titler - every time. There are quite a few others. Font Dr, and similar utilities, will not see the font(s) as corrupt, but they are so poorly designed, that PrPro and PS cannot deal with them.
Though it can be a long, drawn out process, one can often zero in on the problem font(s), with a little work. This is accomplished by first defining the "System Fonts," and not touching them. Then, uninstall half of the remaining fonts, and testing PrPro and PS. If they launch fine, you know that somewhere in that list of fonts, the problem exists. If there is still a failure to launch, chances are good that the problem font(s) reside in that half, that are still installed. Note: because the problem still exists, does not guarantee that there are NOT problem fonts in that uninstalled group, so keep that in mind.
Repeat the proces, by uninstalling half of the remaining fonts and testing.
If necessary, repeat by removing half of the now remaining fonts and testing.
When you get to a point, where you are no longer getting problems, reinstall fonts, in small groups, testing in between. The smaller the groups, the easier it will be to pinpoint the problem font(s).
Keep notes on which fonts you are uninstalling and reinstalling, until you narrow it down to the problem font(s).
I would start by uninstalling any "free fonts," and then commercial, 3rd party fonts. A lot of free fonts are just poorly designed, and can cause issues, though they might work fine in some other programs.
I use a font manager, so that I only have ~ 350 fonts installed at one time, and then dynamically install fonts, as needed for Projects. That keeps my machine clean, and if, upon installation, I get a crash/hang, I know that at least one font in that Set is causing it. This helps, as my workstation has ~ 19,000 fonts on it, and some are free fonts, and many are from 3rd parties. Some are also very, very old.
Good luck,
Hunt
PS - one common cause for hangs on loading PrPro can be from VST's, used in Audio-editing. If you also have a lot of VST's, you could have two issues with two separate programs, i..e. PS hanging on fonts, and PrPro hanging on VST's. The results would be the same, but the causes could be different. That leads to even more work. For PrPro, also see this ARTICLE. If you get PS launching, but PrPro is still not functioning, drop by the PrPro Forum, and someone can help you there.

Is it possible to run photoshop elements 4.0 and premier 2.0 on Windows 7?

Is it possible to run photoshop elements 4.0 and premier 2.0 on Windows 7?

cvbug wrote:
Thanks! I read the message wrong and thought I could not run it at all.
Any article that says you can't run a program in Windows 7 that ran perfectly well in Windows XP or Windows Vista is suspect in it self and should be tossed out of your open window quickly.
Windows 7 is not any different from XP or Vista except that security is much better and the GUI is better but is all XP and Vista behind the hood. I am running some DOS programs in Windows 7!!! Now this must be magic!!

Mac Pro technical specifications optimized for Photoshop and Premier Pro, yet affordable

I will replace my old desktop Mac Pro with a new one. I am looking for advice for the appropriate configuration choices for the new Mac Pro for use with the most current versions of Photoshop and Premier Pro. This has to be balanced with a budget between $4000 to $6500. I will use multiple hard drive storage for my files, but I am not asking for any advice for this, My Photoshop use is for photo editing, with multiple images of at least 25MB files for panoramas and high dynamic range, and composites (have used Photoshop for 10 years). I have not begun to use Premier Pro for video editing, but will primarily use it over the next 18 months to edit family home movies.
The primary technical questions are which GPU D300 or D500, CPU speed and number of cores 4 or 6 or 8, and memory DDR3 ECC 12GB or 16GB or 32 GB or 64GB.
I have read various Internet articles and reviews of the Mac Pro, but find that I am unable to come up with a final choice. One article stated that Adobe has designed its software to effectively use the new Mac Pro GPUs and CPU cores.
Thank you,
MIKE

I would suggest atleast 16GB of ram with 32GB really what you want because of the dual GPU''s. If you don't have enough ram to feed both video cards then both those cards will have limited performance. The D300 cards are really a waste. I wouldn't bother with anything less than the D500 cards especially if you plan to use Premiere. AMD cards already have half the performance that Nvidia cards do with Adobe GPU acceleration in Premiere. I wouldn't make it worse with the D300 cards. I would also suggest the 6 core CPU over the 4 Core. Otherwise just get the new Imac instead of you want a Mac.
Eric
ADK

Can i buy photoshop and premier pro?

Hi, my name is Jorge from Quito-Ecuador. I want to buy this programs (photoshop and premier pro), can i buy only this program?
thank you

Photoshop CS6 is here:
Creative Suite 6
Premiere Pro CS6 is here:
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Do I need to re-install the WHOLE suite or can I just install just Encore and Premier Pro?????

I'm having a problem with my Encore and Premier Pro software. I have the Adobe Creative Suite Production Studio Premium CS5.1. Encore will not allow me to burn DVDS. I'm getting an 52102 error...won't allow it to finish writing...ALSO Premier Pro stops after capturing about 5 or 10 minutes of video and freezes...do I need to re-install my software??? and if I do... do I need to install the WHOLE suite or can I just install just Encore and Premier Pro????? I can burn and image file and it burns DVDs on my old Corel software so I know its not the burner or the DVDs I'm using..I am in the middle of a big project for kids at school really need to figure this out...not getting anywhere online. Can anyone help??? Has anyone had this problem? Hope I'm posting this to right place. THANKS!

I haven't had 52102 error, but seen it discussed. Here are a couple of links
Error = Sense Code 52102
Encore Hardware Error Sense Code 52102
Burning the iso file to the dvd may not be the same process as burning directly from Encore to dvd, and so may not exhibit the same error, if any. See response 1 in the first link.
As to the capture problem, look here
Troubleshoot digital video capture and playback | Adobe Premiere Pro

CS 5.5 After Effects and Premier Pro not listed in install

I recently purchased an overstock item of the CS 5.5 Master Collection student edition and attempted to install all of the applications. I successfully installed everything with the exception of After Effects and Premier Pro. AE and PPr are clearly part of the package, but are not included in the list of applications during the install (screen shot below).
I have a Mac Mini with 2GB RAM using system 10.6.8 (Snow Leopard). Is there something I'm missing?

Do you know which requirements I need to fulfill?
Below is what I could find and it seems that I have what is stated:
Minimum System Requirements: Multicore Intel processor with 64-bit support, Mac OS X v10.5.7 or v10.6, 2GB of RAM, 4GB of available hard-disk space plus 2GB of space for optional content; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash-based storage devices), 1280×900 display with OpenGL 2.0–compatible graphics card, DVD-ROM drive, QuickTime 7.6.2 software required for QuickTime features, Broadband Internet connection required for online services

After Effects and Premier Pro cs4 installation

I have a computer that runs on a 32 bit system. As such, I cannot use the cs6 versions of After Effects and Premier Pro cc. I have succesfully downloaded the cs4 versions and have the files on my computer. I unzipped the files, and tried to run the application. I am asked to extract the files (again) in order to run them. I do so, but after extraction is completed, the diolouge box closes, and nothing happens.
I have tried this several times, I have completly shut down my computer, but this loop keeps occuring.

After the extraction is through, the setup may need to be initiated manually with the setup.exe/ installer files in the folder that was extracted....
Mylenium

How do I create the highest quality pdfs with InDesign CS5 and Acrobat Pro 9? New settings needed?

I sent a lot of jobs to printing companies by sending them high-res proofs on very large, multiple page jobs with lots of photos and graphics. Many companies are requesting that I just send pdfs. I just upgraded to Windows 7 and CS5. I used to have some special settings in my older Acrobat Distiller and InDesign which have been lost. They gave a much better result that what I seem to be getting from the "Press Quality" setting for pdf's. Does anyone have an excellent list of settings that can used to improve the quality of pdf's? I don't know if this is a combination of settings in both InDesign itself, as well as in Acrobat Distiller, or if the settings in one program will solve this. I have a job pending that needs improvement in the pdf quality. Thank you.

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Continuing problems with Matrox and Premier Pro CS5.5 Mac

What is wrong with Adobe and Matrox? Can't they get it together! Ever since switching from Final Cut Pro 7 to Premier Pro 5 and then 5.5 I have been having problems playing back footage from Premier through the Matrox Mini X02 box and then HDMI into a Sony HD monitor. No matter what I do with installs and re installs, the problem persists. The problem is that the Matrox software/hardware seems incapable of providing one simple little thing...playing back my Premier CS 5.5 1920 timeline into my Sony TV. The sound stutters and stops, the playback freezes and Premier won't start again until I reboot my Mac. Sometimes I have to repair disk permissions to get Premier to work again. My hardware should be adequate. I have a MacPro 3.1 2 x 3 GHz Quad-Core Intel Xeon running in 64 bit mode under OS X 10.6.8, with 20 GB of RAM and a NVidia Quadpro FX4800 video card. I am running a Raid drive for the video.
Now I know that Adobe is trying to get as many FCP users as it can so I am wondering if there are other Mac users on this forum who have swtiched and who are having the same problems? I have read the reports on the Matrox forum and there seems to be a real saga over the Mini Max 02 and its software. There have been countless software revisions!
Should I abandon Matrox and go for a Black Magic card. I understand the Black Magic Pro card only does 1920 interlaced. I want a card that will be able to transfer anything Premier can display on its timeline and put it on my Sony Bravada. So that means progressive as sell as interlaced.

Hi all, matrox came good with a monitoring solution for premiere pro which now works perfectly. Not tried it with a deck connected but at least I can see what I am doing...
Here it is:
Please check the following procedure. You can just do steps 5 to 13 at first. If it does not work then redo all steps. Let me know if it helps.
1.    Uninstall the Matrox driver using the Matrox Uninstaller. The system will restart.
2.    After the MAC has restarted, go to yourusername->library->application support->adobe->Premiere Pro->5.5 and delete the 'Adobe Premiere Pro Prefs' file or use the ‘Preference Manager’ application: http://www.digitalrebellion.com/prefman/
3.    Restart MAC
4.    Re-download and re-install the Matrox driver software
5.    Go to System Preferences -> Sound -> Output
6.    Change the default device to anything other than Matrox
7.    Open a new project and select a Matrox sequence preset.
8.    Open the Premiere Preferences menu.
9.    Click on ‘Audio Hardware’ and set the default device to anything other than Matrox
10.   Click on ‘Audio Output Mapping’ and set the ‘Map Output’ to anything other than Matrox
11.   Close Premiere and re-open (only if you made any changes)
12.   Open a new project and select a Matrox sequence preset.
13.   Select a Matrox sequence, load a video clip, test playback.
Note: In Premiere, if you are working in a Matrox sequence and want to also output the Source window content through the MXO2, then you can do so by opening Premiere Preferences -> Player Settings -> and setting the value to 'Matrox Player'. Your source window video and audio will now be output through the MXO2.
Note: Audio output through the system sound card is not supported when working in a Matrox sequence.

Trial after effects and premier pro?

Hi, I'm trying to download a trial of premier pro and after effects. The pop up for applications manager pops up but there is no option to download either program for trial? Can someone point me in the right direction? Thank you

You can download the trial version of the software from the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
http://prodesigntools.com/tag/ddl

Aobe After Effects and Premier Pro

Hi,
We currently have a suite of 23 iMacs running Mountain Lion and Adobe CS6 DS - we have now been asked if we can install Adobe After Effects and Adobe Premier Pro - I know we could probably buy a bundle that includes the two but we already have the CS6 DS suite so there is no point doing this, how do I go about getting a download of this that I can then lisence and distribute to the iMacs in the suite?
Thanks
CTR53

This is a user to user forum (with some Adobe staff who stop by from time to time) so I think you need Adobe
Adobe contact information - http://helpx.adobe.com/contact.html

RED - Red Rocket and Premier Pro CS5.5

First post here and glad to be on PP. I'm a FCP Ship Jumper....
I'm an avid RED shooter...mostly underwater and have been since 2007 and first named RED cameras. I understand and know well the RED workflow....
September 24, 2011
Ok,
using Premier Pro on my desktop and love it. However, it is not utilizing my Rocket Card.
This is what i have done so far for downloads:
1. Download CS5.5
2. Download latest updates for CS5.5 from any of the programs by going to Help, Updates
3. Download latest (9/12 update for PP) update for Premier Pro to 5.5.1 at: http://www.adobe.com/support/downloads/product.jsp?product=98&platform=Macintosh
4. Download RED EPIC Importer at: http://labs.adobe.com/technologies/redepic_importer/
5. Downloaded LATEST ROCKET DRIVER: 1.4.16
All Epic footage plays fine along with R1 footage in PP as well as in RCX Pro beta 3...ALL works great... EXCEPT I cannot get any Rocket acceleration within PREMIER....
Questions or Posible places I screwed up:
1. SHOULD i also download RED ADOBE CS4 Installer from RED Support page ?
2. Is the LATEST ROCKET firmware 1.4.16 actually supported---on most the threads i hear folks talking about Rocket firmware 1.4.7
LASTLY: maybe i need to activate the Rocket Card ? I've gone to project settings; and other places to see if there is a drop down box to activate the Rocket Card, but i don't find anything.....I'd expect i to be in Project Settings under General and then under Video Rendering and Playback....but that area is grayed out and will NOT let me change it...it's set to default Mercury Playback Engine Software......
Thanks for feedback

ANSWER: Thanks to David McGavran and Steve Sherrick on Reduser forum for the ANSWER.....
SIMPLE: go to your Project Window: top left area....then right click ANY R3d file...and choose Source Settings...go to bottom of that new window and choose Enable Rocket....the Rocket card is then enabled for all the clips and timeline....

After effects and Premier pro corrupted after dynamiclinkserver crash CS6

Hi guys,
The title says it all really.
I was trying to render an after effects file in CS6
I opened Premier Pro and created a dynamic link. this crashed after a while and both programs now fail to start up.
I have tried most of the suggested fixes to no avail.
For information: I also have CC installed and it runs fine. If i log in as another user with a clean profile then they run fine. So im guessing its a common user based issue.
premier pro just stops working on launch
After effects freezes on the mediacore loading. It then gives a message saying Quicktime is not installed on this computer (It is). If i click okay it then proceeds to crash with a dialogue box which refers to the dynamiclinkserve.exe
Becasue it seems to be profile based im thinking a reinstall wont make any difference here.
All help greatly appreciated
all the best
chris

FIXED!
if you have this issue the best way to see if the dynamiclink server is in a crash loop. It will intermittently freeze your machine. On the task manager you will see it starting and quitting.
see http://forums.adobe.com/message/3196845#3196845
post 15. Solved it for me (the prefs in dynamiclinkmanager)
cheers
chris

Uninstall duplicates of photoshop cc, indesign cc and premiera pro cc?

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