Uninstall help needed. Cloud help needed

Bought cloud
Application manager wouldn't work.
Was given link to CS6 Master Collection to download. At 91% install, it froze.
Tried to uninstall using adobe CS cleaner tool so that I could try again. No good.
Is there a way on UNinstalling CS6 folders without using the cleaner tool?
Uninstall function in each folder wouldn't work.
Can I just trash the folders?
Are there other hidden files I need to trash?
WOuld like to expunge all and have another go.
Help.

Hi Tim,
Not sure if you are on Windows or Mac but I would test in a different account with administrative rights. I would try running the uninstall from
Control Panel > Programs & Features (Windows 7)
Mac HD > Applications > Utilities > Adobe Installers (Mac OS X)
if the option is available. You might try running the install again from the different account. Just removing the files doesn't help with the registry and the installation is pretty involved so some kind of manual method should be a last resort. Might also want to contact phone support for help too.
http://www.adobe.com/support/contact/
-Dave

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Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
If necessary then also see:
* http://kb.mozillazine.org/Browser_will_not_start_up
* http://kb.mozillazine.org/Error_loading_websites

Error when trying to set FF8 as default browser (uninstall/helper.exe unable to connect)

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[http://i.imgur.com/82TnP.png error image]
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== This happened ==
Every time Firefox opened
== Not sure but I think it was after the update

Thanks for the reply.
I am very new to these forums (or is it fora?).
I didn't know there was a Tomcat forum.
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Hi Mark ,
What flavor of CS6 you want to download ?
Please refer to the following link to select the desired flavor and you can license it by typing in your serial number.
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1) Log in as Administrator
2) Follow those instructions from https://www.mozilla.org/projects/devpreview/releasenotes/ :
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''Windows''
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Does that work for you?

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EtreCheck version: 1.9.12 (48)
Report generated July 21, 2014 at 20:19:47 GMT-3
Hardware Information:
MacBook Pro (17-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,3
1 2.4 GHz Intel Core i7 CPU: 4 cores
16 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1920 x 1200
AMD Radeon HD 6770M - VRAM: 1024 MB
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 3:29:48
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Mac OS X (disk0s2) / [Startup]: 749.81 GB (407 GB free)
MATSHITADVD-R   UJ-8A8
USB Information:
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Seagate Backup+ Desk 2 TB
EFI (disk1s1) <not mounted>: 209.7 MB
disk1s2 (disk1s2) <not mounted>: 2 TB
Boot OS X (disk1s3) <not mounted>: 134.2 MB
Generic External 1 TB
EFI (disk2s1) <not mounted>: 209.7 MB
disk2s2 (disk2s2) <not mounted>: 999.86 GB
Boot OS X (disk2s3) <not mounted>: 134.2 MB
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Configuration files:
/etc/sysctl.conf - Exists
/etc/hosts - Count: 30
Gatekeeper:
Anywhere
Kernel Extensions:
[loaded] at.obdev.nke.LittleSnitch (4050 - SDK 10.8) Support
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
[not loaded] com.SafeNet.driver.Sentinel (7.4.0) Support
[loaded] com.bresink.driver.BRESINKx86Monitoring (8.0) Support
[not loaded] com.paceap.kext.pacesupport.leopard (5.8 - SDK 10.4) Support
[not loaded] com.paceap.kext.pacesupport.master (5.8) Support
[not loaded] com.paceap.kext.pacesupport.panther (5.8 - SDK 10.3) Support
[loaded] com.paceap.kext.pacesupport.snowleopard (5.8 - SDK 10.6) Support
[not loaded] com.paceap.kext.pacesupport.tiger (5.8 - SDK 10.4) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (2.0) Support
[not loaded] com.sample.iokit.SNTLClassicNotSeizeDriver (7.3.0) Support
Startup Items:
PACESupport: Path: /Library/StartupItems/PACESupport
ProTec6b: Path: /Library/StartupItems/ProTec6b
Launch Daemons:
[running] at.obdev.littlesnitchd.plist Support
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[failed] com.apple.qmaster.qmasterd.plist
[loaded] com.barebones.authd.plist Support
[running] com.bjango.istatmenusdaemon.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist Support
[loaded] com.disc-soft.DAEMONTools.PrivilegedHelper.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.noiseindustries.FxFactory.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.paceap.eden.licensed.plist Support
[loaded] PACESupport.plist Support
Launch Agents:
[running] at.obdev.LittleSnitchUIAgent.plist Support
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.bjango.istatmenusagent.plist Support
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.BlueStacks.AppPlayer.LogRotator.plist Support
[loaded] com.BlueStacks.AppPlayer.Service.plist Support
[loaded] com.BlueStacks.AppPlayer.UninstallAgent.plist Support
[loaded] com.BlueStacks.AppPlayer.UpdaterAgent.plist Support
[loaded] com.divx.agent.postinstall.plist Support
[failed] com.facebook.videochat.[redacted].plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
[running] com.prosofteng.DGMonitor.plist Support
User Login Items:
uHD-Agent
iTunesHelper
Canon IJ Network Scanner Selector EX
Android File Transfer Agent
RealPlayer Downloader Agent
Internet Plug-ins:
o1dbrowserplugin: Version: 5.4.2.18903 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
DivX Plus Web Player: Version: 2.3 - SDK 10.5 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
AdobeExManCCDetect_x86_64: Version: AdobeExManCCDetect_x86_64 1.0.0.0 - SDK 10.7 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 65 Check version
Safari Extensions:
Buffer: Version: 2.6.0
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.172
AdBlock: Version: 2.7.7
Translate: Version: 1.1
YouTube Center: Version: 2.0.1
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User iTunes Plug-ins:
Fountain Music: Version: 2.3 Support
User Internet Plug-ins:
BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 Support
RealPlayer Plugin: Version: (null) Support
Google Earth Web Plug-in: Version: 7.1 Support
npsf_uni: Version: sf 3.3.2.1 Support
npsf_cef: Version: sf 3.3.2.1 Support
3rd Party Preference Panes:
Application Enhancer Support
Flash Player Support
Flip4Mac WMV Support
Growl Support
Java Support
Tuxera NTFS Support
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Mac OS X: Disk size: 698.32 GB Disk used: 319.27 GB
Destinations:
2 TB Seagate Backup Plus Drive [Local] (Last used)
Total size: 2
Total number of backups: 58
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All volumes being backed up may not be listed.
Top Processes by CPU:
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      6% Contacts
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Top Processes by Memory:
655 MB com.apple.IconServicesAgent
360 MB mds_stores
180 MB ocspd
180 MB iTunes
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10.05 GB Free RAM
3.57 GB Active RAM
586 MB Inactive RAM
1.80 GB Wired RAM
808 MB Page-ins
0 B Page-outs

Elements/Premiere 12 PC stopped working after trial version of Lightroom CC was installed / and uninstalled - I need help deactivating prior to rebuilding

Dear forum
After I installed a 90 trial version of Lightroom CC. I had an issue with it so uninstalled it, since then I have had Error dialog pop up after Win7 x64 Ultimate startup; and also every session, with Photoshop elements / premier 12,
I constantly get dynamiclinkmanager has stopped working.
ElementsAutoanalzer has stopped working,
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Any help much appreciated, or even a contact Phone no for Adobe in UK
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Ken

As the crash report says - your outdated video card driver is crashing. You need to update your video card driver from the GPU maker's website (AMD/ATI in this case).

Quictime won't install or uninstall HELP i need my music

Okay so I've trawled the internet looking for a solution and I have ended up here, here it goes.
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'QuickTimePlayer.Resources' is not a valid short file name, this would seem to indicate something in QT was moved around maybe to a different drive, whatever?
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http://support.microsoft.com/kb/962243
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You don't say which operating system you're using, but both CS5.5 and CS6 use installation and uninstall routines. You cannot just delete the files.
If you can't find the programs in Control Panel in Windows or the Applications folder on a Mac, you can remove them using the Adobe Creative Suite Cleaner Tool.

Uninstall iTunes, need help...

I have read that when uninstalling iTunes and related components it has to be done in a correct order. What happens if I didn't uninstall in the correct order? My computer seems unaffected, but I would still like to know. Can anyone help?

If you have uninstalled all Apple components then again, don't worry. The potential side effects of not using the recommended order are as given above, either you have trouble uninstalling a component, or have trouble as an when you want to reinstall. You could check the folder locations listed in the second box of the user tip to see if everything was deleted that should have been, and delete anything that remains if not.
tt2

Need to uninstall before installing Cloud version?

Hi,
Do I need to uninstall version 4 before installing my newly bought Cloud version?
BR,
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Probably not. Version 4 of what?

Adobe Acrobate 8.0 Professional trial uninstall help

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You need to be logged in as the administrator to uninstall the package. Sometimes you have to reinstall before you can uninstall. Even after you uninstall, you may have to use the MS clean up utility mentioned in other topics and reinstall Reader (the uninstall will like break Reader).
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Unable to update QuickTime, won't install update, can't uninstall - HELP!

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<Edited By Host>

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This has been consistent.

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