Uninstall Office Standard 2010 during installation of Office ProPlus 2010

Hello,
Office 2010 Standard is installed on most of our Computers. Now we have to replace it with Office 2010 ProPlus.
I created a script which uses an MSP during the installtion. Here i configure, that all old Versions should be uninstalled.
See the attached screenshot (sorry ist in German).
Unfortunatly the Standard Version is not removed automatically.
I added this unsinatll line to my installton script:
"%programfiles(x86)%\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\setup.exe" /uninstall STANDARD /config %~dp0Remove_Standard\config_uninstall.xml
and ist working if Office 2010 Standard is installed. But if ist not installed, I am getting a message which has to be apllied and so a sielent installtion is not possible.
Any ideas?

I would handle this as any other major Office update.
1. Create a deployment source of Office that works the way you want.
https://gallery.technet.microsoft.com/How-to-Deploying-Office-0f954e7f
2. Deploy Office using a wrapper (PowerShell App Deployment Toolkit).
https://psappdeploytoolkit.codeplex.com/
3. Add detection of the old Office version to the "Pre Installation" phase of the script
4. If exists, remove the old Office version before installing the new version.
Ronni Pedersen | Microsoft MVP - ConfigMgr | Blogs:
www.ronnipedersen.com/ and www.SCUG.dk/ | Twitter
@ronnipedersen

Similar Messages

I just purchased acrobat xi standard and during installation it said it did not install and that's it. what next????

I just purchased acrobat xi standard and during installation it said it did not install and that's all. what's next???

Hi smetanka,
Are you installing on Mac OS or Windows, and what version of the operating system are you using? Did you have a previous version of Acrobat on your system?
Best,
Sara

Need assistance creating applications with superseedence to uninstall Office 2010, Lync 2010 and then install Office 365 click to run 2013

We are getting ready in a few months to uninstall our locally installed Office 2010 and head to the cloud with Office 365 2013. I have created applications to uninstall Office 2010 and Lync 2010 and then added them to the supersedence tab for Office 365
office 2013 click to run with appv5.
When deploying the office 365 2013 application it does not uninstall office 2010 or lync 2010 with the supersedence. I am able to manually uninstall Office 2010 and Lync 2010 with the command lines I am using in the applications.
The application uninstall for Office 2010 is:
The application uninstall is an exe so I created an application, created a deployment type with the location of our Office 2010 admin point, installation program and uninstall program are set with the same line as I have tried to deploy it separately and
also as a supersedence in the Office 365 application setup.exe /uninstall ProPlus /config "\\sccmserver\share\Office2010\ProPlus.ww\silentuninstallconfig.xml. The silentuninstallconfig.xml was created from the original config.xml file and edited
to these settings:<Configuration Product="ProPlus">
<Display Level="none" CompletionNotice="NO" SuppressModal="yes" AcceptEula="yes" />
<Setting Id="Reboot" Value="Never" />
<Setting Id="SETUP_REBOOT" Value="NEVER" />
<OptionState Id="ProductFiles" State="Local" Children="force" />
</Configuration>
The detection method is the folder path to see that office 14 exists. When I deploy this the machines finish with success showing this exists, but does not uninstall Office 2010.
running the command line manually mapped to this location on a machine uninstalls office 2010 without issue.
Lync 2010 uninstall:
Lync is an exe so I am using the LyncSetup.exe /silent /uninstall. The application is in the supersedence tab for Office 365 2013. This never installs. If I create a softare distribution and deploy it on its own it uninstalls without issue.
We are going to use Lync 2013 with our office 365 2013 installation so we need to uninstall this. The detection method for lync is file system folder and the Microsoft lync folder for detection.
MS Office 15 (Office 365) was created with the click to run tool. I can install this with the application I created using the appv5 package created with the click to run tool. The issue is we need Office 2010 and Lync 2010 uninstalled first.
Having both versions of Office installed in test has caused issues where Office 15 365 will not list in add and remove programs and cannot be uninstalled even with the fix it article to remove office 2013.
I have looked at many articles and so far it is not working for us. Any help appreciated to get us to the cloud.
Thanks,
Brit

The applications I have for uninstall of office 2010 and Lync 2010 for some reason do not uninstall. Manually testing the command lines they do. The detection method seems to be hanging things up. On the lync uninstall detection method I have
the setting type of file system, type folder, path c:\program files\ folder name Microsoft Lync.
I highly recommend using something other than a file/folder "exists" detection method. Installers are constantly leaving things behind due to environmental inconsistencies. It may leave files/folders behind with a schedule to delete files on next reboot.
These things are unpredictable and very hard to use. I just use the "HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall" Registry location. There you can actually key off the "Product Version" DWORD as well which gives you an even more accurate method
to determine if the application you are trying to deploy (or expect to exist) is truly there. This, of course, being if you are not using an MSI. If you have MSI technology ALWAYS use the product code unless the person writing the MSI chooses to use the same
product code for every version release of their product. In which case, Use the registry method.
As far as getting the supersedence and everything working. You need to start from the basics. Create Applications for all of the apps you want to remove. Make sure they install and uninstall properly (seems like overkill but it isn't that hard). Once you
have working install/uninstall applications then you can easily apply supersedence to your new applications with a setting of Uninstall on the superseded apps you should have no problem getting rid of them. I have done this for numerous things.
For example, I did this with Cisco Jabber to replace older versions of jabber, older versions of cisco unified personal communicator and lync and OSC. All of these replaced versions had to have an Application but once it was in it took two seconds to apply
all the supersedence rules and now I know when I push that software out no matter version is running on any machine it will pull all the old apps off and put the new one on.
Dustin Estes - MCP | www.dustinestes.com

Deploying Custom Office 2013, Uninstalling Office 2010

We've just recently moved to SCCM for application and OS deployment, so we're setting up applications to be deployed through SCCM for the very first time. I've read a few guides to deploying Office 2013, and the majority of them follow the same procedure:
Customize Office 2013 with OCT
Create an application in SCCM by selecting proplusww.msi
Edit the deployment type and replace proplusww.msi with setup.exe
Some guides reference the .msp in the setup.exe command, some don't. e.g. "setup.exe /adminfile custom.msp"
So, a few questions:
Why should I use setup.exe vs proplusww.msi? I understood that the application model gives us more control, better autodetection, and less manual configuration. i.e. use MSI for applications
If I should use setup.exe, do I really need to reference .msp? e.g. setup.exe /adminfile custom.msp I thought that when you customize the installer, and place the msp in the \updates folder, running the setup.exe still utilizes the msp file.
Some guides say I should also used an xml file for help with uninstalling Office 2013. e.g. An xml file with Display Level, SuppressModal, and AcceptEula set, then using the command "setup.exe /uninstall proplusr /config .\proplusr.ww\unisntall.xml".
What instances would I need the xml, and which instances would I not?
Finally, I would possibly like to install Office 2013 during OSD. Would that change any recommendations on how I create the Office 2013 SCCM application?
I'd appreciate any help/advice anyone can give. I was not able to find any info directly from Microsoft on how best to deploy Office with SCCM. Nor was I able to find any info on using proplusww.msi vs setup.exe for deployment. Thanks.

If you place the .MSP file in the Updates folder, the Setup.exe program will automatically process it without the need to specify in the command line. The .XML and OCT .MSP are two different means of customizing the installation. I typically
use the OCT to create the .MSP and drop it in the Updates folder, then just call setup.exe with no switches to perform the silent install.
Make sure you set the SETUP_REBOOT property to Never in the OCT, otherwise the install may perform an unexpected reboot that could potentially cause issues with ConfigMgr (especially if it's during imaging).
Thanks for the info. What about proplusww.msi vs using setup.exe? I still haven't been able to find any documentation on using one vs the other when deploying through SCCM (as to why you should use one over the other). Almost every SCCM application deployment
guide I come across always wants you to use the MSI, sometimes going to great lengths to find one, just to avoid using an exe. So, why does almost every SCCM Office deployment guide tell me to use setup.exe? Also, is it just me, or is there really not official
best practice form Microsoft when deploying Office through SCCM?

Problem uninstalling Office 2010

My company is currently using Office 2010 ProPlus via O365 subscription. We are preparing to update to Office 2013 and I am trying to create a script that will uninstall Office & Lync 2010 and install Office 2013.
I'm having trouble finding a way to uninstall Office 2010 from a script.
I've tried to follow the instructions I found here, but when I run the command:
setup.exe /uninstall ProPlus /config uninstallconfig.xml
I get an error:
The product installation has been corrupted. Run setup again from the CD, DVD, or other original installation source.
The install source I'm using is a shared folder on our network, which is the same location Office 2010 was installed from.
I've tried using both /uninstall ProPlus and /uninstall ProPlusSub as I'm not sure which one is correct. I get the same error both ways.
Any suggestions?

Just like the error says that your installation has been corrupted. I would suggest you to use Microsoft Fix It tool to remove Office 2010:
http://support.microsoft.com/kb/971179
Or you might repair Office 2010 first, then try to use /uninstall command again.
For the command, please check whether you have typed the correct ProductID. For more details about
/uninstall, please refer to:
http://technet.microsoft.com/en-us/library/cc178956(v=office.14).aspx#BKMK_uninstall
Thanks,
Ethan Hua CHN
TechNet Community Support

Deploy Office 2013 - Uninstall Office 2010

Hello,
I am planing to deploy Office 2013 and created a MSP File (Setup /admin) for the silent Installation - everything works fine - except the uninstallation of Office 2010. In the OCT I´ve selected the Option to remove previous Versions of Office. I can
remeber that this works perfect in Office 2010 to remove Office 2007 too.
But in Office 2013 this doesn´t work anymore, the installed applications wizard (appwiz.cpl) Shows both Version of Office are installed. What is the best way to remove the old Version silently and install Office 2013? I would like to have all in one
"Application" deployed via SCCM 2012 SP1.

Have you looked at this document, or it's online equivalents:
http://blogs.msdn.com/b/mssmallbiz/archive/2012/10/22/free-microsoft-ebook-deployment-guide-for-microsoft-office-2013.aspx
In the section "Setup command-line options for Office 2013", they say:
/uninstall [ProductID]
Runs Setup to remove the specified product from the user’s
computer. Look up the value of [ProductID] in the Setup.xml
file for the product that you want to modify.
Example
\\server\share\Office15\setup.exe /uninstall ProPlus
where:
Office15 is the root of the network installation point.
ProPlus is the
[ProductID] ([ProductID]
is equal to the ID attribute of the
Setup element listed in
\\server\share\Office15\ProPlus.WW\setup.xml), where
ProPlus.WW is the location of the Office Professional Plus 2013 installation files.
You can customize the
/uninstall option by using it with
/config and a modified Config.xml file. This is necessary if you want to run a
“silent”
uninstall. In enterprise deployments, we recommend that you run a silent uninstall to prevent prompting users to enter information, and to prevent the installation from waiting for user interactions, even when files are being used.
To run a silent uninstall
Using a text editor, edit the following element attributes in the
\\server\share\Office15\ProPlus.WW\SilentUninstallConfig.xml file:
<Configuration Product="ProPlus">
<Display Level="none"
CompletionNotice="no" SuppressModal="yes"
AcceptEula="yes" /> </Configuration>
At the command line, use the following syntax:
\\server\share\Office15\setup.exe /uninstall ProPlus /config \\server\share\Office15\ProPlus.WW\SilentUninstallConfig.xml
Note:
In Office 2013, just as in Office 2010 and Office 2007, you cannot use the Setup.exe command line to set Windows Installer properties, such as
PIDKEY or DISPLAY. Setup does not pass these properties to Windows Installer. Instead, you make these customizations by using the Office Customization Tool or Config.xml. For a complete list of Setup properties, including blocked
and unsupported properties, see Setup properties in Office 2010.
The information also applies to Office 2013.
Office Customization Tool (OCT) in Office 2013
Config.xml file in Office 2013

I upgrad Office Pro 2007 to Office Standard 2010

I upgraded my Office Pro 2007 to Office Standard 2010 yesterday and everything went fine with the exception. On this one machine the user is having word crash while he is working on it, sometimes right away, sometimes it is good for five minutes, it crashes
no matter what the file is, even on new documents with very little text. Nothing has worked, we have even attempted reinstall of the office suite. Can I fix my office word ? The system is running Windows 7. Fully up to date on patches and there is no 3rd party
software installed that isn't installed on other machines in the building. The error message is listed below, any suggestions would be greatly appreciated.Problem signature.

For the benefit of anyone that may run into this issue, uninstalling 2003 corrected the problem or use demo software
Word Fix Toolbox (http://www.word.fixtoolbox.com/).
I do appreciate your response but as you are suggesting that in some situations it may not correct the issues, it should be noted all systems have variances in them for installed software and personal configuration so it should not be summarily dismissed
because in some environments it can help.

How to uninstall Office 2010 32 bit and install Office 2013 64 bit

Hi Everyone,
I am rather new to SCCM. I have setup a SCCM 2012 SP1 system. I am now trying to setup an Application where it will install Office 2013 64 bit. Everything seemed to go smoothly until I tried testing it. I received an error that I
cannot install the 64 bit version of Office 2013 because Office 2010 32 bit is already installed.
I tried to modify the MSP where it will uninstall Office 2010 before installing Office 2013 but apparently as soon as it starts it checks for the 32 bit installation and exits when it finds it.
Could someone give me a detailed solution (since I am new to SCCM)?
Ken

While referring to older versions of office I think this link may apply: http://social.technet.microsoft.com/Forums/en-US/f255e17d-4e1f-4231-8a88-d63f41c83c52/how-to-automatcally-uninstall-office-2007-32-bit-for-installation-of-office-2010-64-bit?forum=officesetupdeployprevious
Also you might create an office 2010 package, with an uninstall program that removes it.
Then in your office 2013 package make the uninstall for 2010 to be run first.

Microsoft Office Customiziatoin Installer : Error during installation, file:///c:/Program Files (x86)/Microsoft Visual Studio Excel 2013, Windows 7 64 bit

How do I get ride of the Microsoft Office Customization Installer Error during installation, Name: file:///c:/Program Files (x86)/Microsoft Visual Studio From: 10.0/Common7/IDE/PrivateAssemblies/Microsoft.VisualStudio.QualityTools.LoadTestExcelAddIn.vsto
Downloading file: :///c:/Program Files (x86)/Microsoft Visual Studio 10.0/Common7/IDE/PrivateAssemblies/Microsoft.VisualStudio.QualityTools.LoadTestExcelAddIn.vsto did not succeed
Details:
Name:
From: file:///c:/Program Files (x86)/Microsoft Visual Studio 10.0/Common7/IDE/PrivateAssemblies/Microsoft.VisualStudio.QualityTools.LoadTestExcelAddIn.vsto
************** Exception Text **************
System.Deployment.Application.DeploymentDownloadException: Downloading file:///c:/Program Files (x86)/Microsoft Visual Studio 10.0/Common7/IDE/PrivateAssemblies/Microsoft.VisualStudio.QualityTools.LoadTestExcelAddIn.vsto did not succeed. ---> System.Net.WebException:
Could not find file 'c:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\IDE\PrivateAssemblies\Microsoft.VisualStudio.QualityTools.LoadTestExcelAddIn.vsto'. ---> System.Net.WebException: Could not find file 'c:\Program Files (x86)\Microsoft Visual
Studio 10.0\Common7\IDE\PrivateAssemblies\Microsoft.VisualStudio.QualityTools.LoadTestExcelAddIn.vsto'. ---> System.IO.FileNotFoundException: Could not find file 'c:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\IDE\PrivateAssemblies\Microsoft.VisualStudio.QualityTools.LoadTestExcelAddIn.vsto'.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath,
Boolean checkHost)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, Boolean useAsync)
at System.Net.FileWebStream..ctor(FileWebRequest request, String path, FileMode mode, FileAccess access, FileShare sharing, Int32 length, Boolean async)
at System.Net.FileWebResponse..ctor(FileWebRequest request, Uri uri, FileAccess access, Boolean asyncHint)
--- End of inner exception stack trace ---
at System.Net.FileWebResponse..ctor(FileWebRequest request, Uri uri, FileAccess access, Boolean asyncHint)
at System.Net.FileWebRequest.GetResponseCallback(Object state)
--- End of inner exception stack trace ---
at System.Net.FileWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Net.FileWebRequest.GetResponse()
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
--- End of inner exception stack trace ---
at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInDeploymentManager.GetManifests(TimeSpan timeout)
at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInDeploymentManager.InstallAddIn()

I discovered the cause of this problem. I had pointed my "My Documents" folder to a NAS drive that I had rather than my C drive. Apparently Photoshop was dependant on it being on the C dirve. When I repointed this back to my C drive CS5 installed properly.

An unknown error occurred while downloading Office Standard 2010 (x64) - (English)

I'm getting an "Unknown Network Error" while trying to download
Office Standard 2010 (x64) - (English) from MSDN Subscription page. I have a valid product key and I have 64bit Windows 7 Laptop but unable to download and use Office 2010. I get following error message
An unknown error occurred while trying to get files for the selected product family.
Reference Id: UI Communication Error
Kindly let me how to fix this and continue installing Office 2010 for the valid product key that I have?

Shanky, the posts above are from 2012. If you're having an issue today, i'm certain its a different event. Please start a new thread about it and let me know everything that is happening. Note: I don't work weekends (usually), so I probably
wont get to this until Monday.
Try: downloading with your browser with no addon or third party download manager tools. making sure you can traceroute to download.msdn.microsoft.com, checking with your ISP.
Thanks,
Mike
MSDN and TechNet Subscriptions Support
Did Microsoft call you out of the blue about your computer?
No, they didn't.

Can't activate Office Standard 2010

I upgraded by computer from using Vista to Windows 7 professional about 30 day ago. I had to reinstall my Office Standard 2010 program. I just received a notice that these programs have to be activated. I tried to activate using the activation keys that
I obtained from the VLC page. This is a standalone computer so I used a MAK key. It gave me an error message that I needed to check with my administration. I am the administrator. Any suggestions on how to make this work.

I upgraded by computer from using Vista to Windows 7 professional about 30 day ago. I had to reinstall my Office Standard 2010 program. I just received a notice that these programs have to be activated. I tried to activate using the activation keys
that I obtained from the VLC page. This is a standalone computer so I used a MAK key. It gave me an error message that I needed to check with my administration. I am the administrator. Any suggestions on how to make this work.
30days... this sounds like the "Grace" period for a KMSclient product key (which is the default if a MAK pkey isn't entered or is attempted but not successful).
Is there a specific error code displayed ?
If you open an Office application (e.g. Word), and then click File, Help, can you enter your MAK pkey in there ?
For some guidance:
http://support2.microsoft.com/common/survey.aspx?scid=sw;en;1844&showpage=1
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Uninstall Office 2010/2013 to deploy Office 365 ProPlus

following clarification is needed:-
some of the pc is installed with Office 64 Bit edition, we are trying to remove the existing office (desktop) before deploying office 365 ProPlus. SCCM 2012 R2 is going to be used to uninstall office. my question is that can I remove/uninstall 64 bit Office
using 32 Bit setup.exe or it has to be 64 bit for 64 bit office and 32 bit setup.exe for 32 bit office.
also if I am looking for assistance to create query that can result in 64 bit and 32 bit office using SCCM. please paste the query in the response if possible.
Thanks
Farrukh
Farrukh Anwar

I would recommend that deploy a script that first removes the old version of Office and then Deploy the new version.
My favorite script tool to use with SCCM is the PowerShell App Deployment Toolkit, and that would be great in this example too.
Ronni Pedersen | Microsoft MVP - ConfigMgr | Blogs:
www.ronnipedersen.com/ and www.SCUG.dk/ | Twitter
@ronnipedersen

Cannot uninstall Office 2013 Preview

Firstly the standard route via Control Panel would not work – it just sat there for ages preparing to uninstall, but doing absolutely nothing as verified in Task Manager. So
I looked at the recommended manual uninstall procedure (support.microsoft.com/kb/2739501)
and the first step there is to navigate to %windir%\Installer and then find all programs in the ‘Microsoft Office <product name> 2013’ family, right-click and select ‘Uninstall’.
Again (choosing MS Access as the first product to manually uninstall), the manual uninstall also sits there doing nothing just like the Control Panel uninstall did earlier. Any help with this would be much appreciated - I really don't want to be stuck
on MSO 2013 Preview..

It appears to be totally impossible to uninstall this software!!
The quote from TheHoaryHound above seems spot on!!!
The installation of the paid Office 365 Home Premium version on my first PC, an almost Dell new 64 bit Windows 8 desktop system, worked fine. Yes, this install saw my preview version of Office 2013 already there but it successfully removed it during
a 3 1/2 hour process.
Office 2010 is still installed on the 1st PC too and both versions are working (although the paid version Office 365 has some obvious bugs). But the 2nd PC has been real grief. That's an HP laptop
running Windows 7 Pro. I just can't seem to rid myself of the Office 2013 Preview no happen what I do. Here is what I've tried so far:
1. Ran MS Fix It twice and rebooted each time afterwords.
2. Ran the Office 365 paid install so many times I've lost count. I thing the number is 5 because the first time it just died after 6+ hours. (5 failed installs = 1 failed install + 2 Office 365 installs after running the preview uninstall
"Fix It" + 2 Office 365 installs after uninstalls via the control panel.)
Granted the failure was probably due in part to high demand combined with scheduled maintenance done by my ISP who'd sent me a "mea culpa" email saying I should expect problems.
Each time rebooting of course. Microsoft THINKS it's installed because they've decremented the install counters to 3 installs remaining. However, when I click on a Office 365 app (any, all apps)
the preview is back yet again. (Sorry about the small type that's either a IE10 thing or a website thing. I didn't change fonts.
3. Ran manual uninstall of the Preview, also twice (and rebooted two more times.) I think that totals 5 Office 365 failed install attempts. (What is that quote about trying the same thing twice
and expecting different results?)
4. I also have Office 2010 installed on the the laptop PC I'm having trouble with and I really need to keep it there as there's some legacy MS Access stuff I have to support.
Does anybody have a good solution other than Fix It or the control panel that does not include uninstalling Office 2010?
I'm completely baffled... re-installing Windows is not an option.

I can not uninstall Office 2013 from command line

Hi, I have been stuck for a while trying to uninstall Office 2013 via command line. Installation file was downloaded from Volume Licensing Service Center, Uninstall.xml file for silent uninstallation looks like this:
<Configuration Product=”ProPlus”>
<Display Level=”basic” CompletionNotice=”yes” SuppressModal=”yes” AcceptEula=”yes” />
</Configuration>
From command line the following will not work:
setup /uninstall ProPlus /config .\ProPlus.ww\Uninstall.xml
Error: Setup can not find or validate an installation file. Please try reinstalling Office . . .
setup /uninstall ProPlus gives me GUI to continue process - it seems /config .\ProPlus.ww\Uninstall.xml part does not work as it should be
This is very important to me since I used above command line in SCCM 2012 R2 to allow user to uninstall Office 2013 by itself via Software Center. When this failed I tried locally but the error was the same. This should have been trivial task - silent uninstallation
using .xml file. It is not a rocket science. I am very angry because losing time for something like this is unacceptable for system engineers working with SCCM 2012 R2.

Hi,
This error might occurs due to lots of reasons. Where is the installation file stored? If it's stored on a network share, please copy it to your local disk, and then manually run the command again. This way, we'll see if the installation file is the
problem.
If issue persists in this case, then this generally means that something wrong with the installation file. Please try to redownload it and then try again.
Please also make sure that you're executing the command with elevated privileges (run as administrator).
Regards,
Ethan Hua
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Problem with uninstalling Office 2013 SCCM 2012 R2

Hi, I am in a process of learning SCCM 2012 R2. Currently I am focused on application management so I started by deploying Office 2013 to test collection with only one member - direct rule membership by computer name. Deployment process finished without
any problems - I kicked off installation from Software Center on client machine. Having installed Office 2013 I tried to uninstall it but I got an error: Setup can't find or validate an installation file. Please try reinstalling . . . . In SCCM server I entered:
setup.exe /uninstall ProPlus /config .\ProPlus.ww\Uninstall.xml
in uninstall program line. Uninstall.xml file is nothing special:
<Configuration Product=”ProPlus”>
<Display Level=”basic” CompletionNotice=”yes” SuppressModal=”yes” AcceptEula=”yes” />
</Configuration>
I tried to uninstall Office 2013 from cmd line but I got the same error. I can manually uninstall Office 2013 by running setup.exe file and following wizard but that does not mean anything to me except it proves installation files are not corrupted. Office
2013 installation .iso file is downloaded from MS Volume Licensing Service Center.

In SCCM server I entered: setup.exe /uninstall ProPlus /config .\ProPlus.ww\Uninstall.xml
in uninstall program line.
I've responded in your other thread:
https://social.technet.microsoft.com/Forums/en-US/fd735611-95bf-46f6-8add-2229a52e3e93/i-can-not-uninstall-office-2013-from-command-line?forum=officeitpro
Hi, your command-line is not valid - you are using a "relative" path for the <config.xml> and that is not supported..
http://technet.microsoft.com/en-us/library/cc178956(v=office.15).aspx#BKMK_config
Note: You must use a fully qualified path. Setup does not recognize relative paths with /config.
Instead, I suggest that you copy your "Uninstall.xml" file to the same folder where setup.exe exists, then, adjust your command-line like this:
setup /uninstall ProPlus /config Uninstall.xml
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

I've uninstalled Office Student 2013, but how do re-install it?

I had gotten Office Student 2013 the same day I got a new laptop. With excitement and hopes of enjoying my new device to the fullest, I installed Office to later find out I was really disappointed and let down by the performance of this new laptop. Before
going to the store, I uninstalled Office with the mind set of re-installing it to the laptop I wanted. Now that I am officially satisfied with a laptop, I am unsatisfied with Office. It will not let me re-install Office Student. I had thought that if Office
was under my account, it would have been okay to sign in to another laptop and install it there, but that's not the case. I would really like to know if there's anyway to get Office back to my laptop, or if I have to go out and spend another 100 bucks for
a product I've already paid. (The Office I bought came in a card, were you put the number from the back of the card to the wizard installing office).

Hi,
if you're unable to "transfer" your Office installation/license onto your new PC, by using your MS account,
www.office.com/myaccount
this article may help (you may need to use telephone activation, and may need to speak to MS Customer Service & Support)
http://answers.microsoft.com/en-us/office/forum/office_2013_release-office_install/uninstallingtransferring-office-2013-homestudent/d25b7e9b-3e9f-4659-8635-b1cb0d6ab4a1
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Uninstall Office Standard 2010 during installation of Office ProPlus 2010

Similar Messages

Maybe you are looking for