Uninstall Option for a package is grayed out in Software Center 2012 Client side but others have it available

Hi,
I created a deployment for an application that will use a Custom CMD to Install / Uninstall. Locally executing those files works perfect. The deployment installed the application and shows perfectly installed but:
Since this application is a user Self Service Application they should be able to hit to Install or Uninstall by themselves. The problem is that the Uninstall button is grayed out.
I noticed this problem for other applications too but some of them has this option available. 
My question is if only the MSI Native Installer will get this option available or also the Script Installer can have it available.
I do have a Uninstall Program listed on the Deployment type as: "uninstall.cmd"  before it hasn't had the quotes but even that still doesn't active the option Uninstall. I don't know if there is an option inside the UDI Wizard that I missed
to activate that will activate this option for this kind of deployments.
Please any ideas on what I'm doing wrong?
Kind regards.

Hi All, 
I have the same problem like Joel, But my deployment is available and does not have a query to detect installed users. we have used direct membership in collection, still the option of uninstall is graded out for one of the application.
So far we have tried all the below options.
Created a new application and deployed to the targeted audience – Still not worked
Changed the detection method to Product code – Still not worked
Change the uninstall script –  Still not worked
Refreshed client policies – Still not worked
Reboot is not pending – Still not worked
Policy Reset – Still Not worked
Client Repair – Still not worked
WMI Repair – Still not worked
Let us know any other solution/though to resolve the issue.
Regards,
Sri

Similar Messages

  • Uninstall button grayed out in Software Center

    Hi I am running the latest CU update for SCCM 2012 R2 --> CU4. And the clients are running the updated hotfix as well.
    We have created an application and using a custom script. Created a deployment type --> Script Installer. In this source location I have two exe's, one Install.exe and another Uninstall.exe. Inside the deployment type I am using the same location for
    both uninstall and install of the application.
    Once I deploy the application and make it available to some systems the Uninstall button is available for a brief moment and then greys out and I cant uninstall it. On some systems it shows up and the Uninstall button works. I only have one deployment type
    and running it on Windows 7 x64 systems. Two identical machines Uninstall button is not greyed out on one but it is on the other. Do you know what could be causing this? I need to get the uninstall part working on the systems that have the application already
    installed. I am wondering if it doesn't like the location of the Uninstall script?
    I am not seeing anything in the obvious log files. Is there a log file for the Uninstall button?

    I just discovered something weird going on. So on the deployment type I made a change so the revision number changed on the application.  On the system I ran machine policy refreshed software center and the uninstall button became available to
    select.
    I didn't run the Uninstall and just for kicks I refreshed software center on the same system and the Uninstall button got greyed out again. I didn't have to run a re-evaluation or machine policy to grey it out.  
    Not sure why that is happening. I still don't see the appenforce log either.
    Something strange going on in my environment.

  • TS4009 I have followed the steps above but when I get to the screen to select a downgraded option, the  Done button is grayed out and won't let me select a new option. I see a lock up in top right-hand corner, but not sure how to unlock it.

    I have followed the steps above for downgrading iCloud storage options, but when I get to the screen to select a downgraded option, the  Done button is grayed out and won't let me select a new option. I see a lock in top right-hand corner, but not sure where to go to unlock it.

    Choose Apple () menu > System Preferences, then click the iCloud icon.
    Click the Manage button.
    Click Change Storage Plan.
    Click Downgrade Options.
    Enter your Apple ID password, then click Manage.
    Choose your current plan, then click Done.
    (from http://support.apple.com/kb/HT5527 )

  • Option to extend partition is grayed out in windows 2008 R2

    Option to extend partition is grayed out in windows 2008 R2 

    Ok, so let's sum-up:
    - You want to resize your Windows system partition (say C: )
    - you failed resizing using Diskpart
    - you failed resizing using a third-party server running Windows 2008 and its disk management tool (diskmgmt.msc)
    - you failed resizing using Dell Extpart ...
    - You have no credit to buy some EaseUS/Acronis/Partition Magic ... stuff
    Then the only reliable (and last) solution you have is using Linux GParted, regardless your Partion is physical or virtual;
    - if your partition is physical, good for you, boot on the Gparted CD and that would do the trick... just resize, that's a 2 mn Job.
    - if your partition is a vmdk disk (VMWare), so you have to tweak your VM forcing it to boot on the GParted .ISO file (to do so: press the F2 key very quickly, as soon as the VM starts). From there, go to the Boot Option of the VM BIOS and select the CD-ROM
    as the primary boot disk.
    Reboot your VM, now it will automatically boot on GParted, and there you are : you CAN resize your Volume this way, it does work, the procedure is the same as if you resized a physical partition. When done, select 'Apply' and shut down your VM.
    In VMWare, go back to the boot option and remove the Gparted  "ISO" file from the boot menu (this will let Windows boot again).
    Start your VM... Logon Windows... and now you can see your partition is successfuly resized.
    You are happy, great Job!
    Antoine_D
    Antoine_D

  • I have just transferred my iTunes library from a hard drive previously connected to a windows laptop to a MacBook Pro and now all my options for editing info are greyed out. I have seen the answers if still using windows but could find a similar situation

    I have just transferred my iTunes library from a hard drive previously connected to a windows laptop to a MacBook Pro and now all my options for editing info are greyed out. I have seen the answers if still using windows but could find a similar situation to this one.

    Eels290776 wrote:
    if my external hard drive is not connected to either of my machines, and I download something onto my iMac and then something different onto my Macbook, where are my machines going to be storing the new downloaded media
    when the drive is not connected, +iTunes media folder location+ will default back to <MacintoshHD>/users/<yourname>/music/iTunes/iTunes music (or media)
    and when I next connect the external hard drive how will I easily get the newly downloaded media onto the external HD
    you'd have to point +iTunes media folder location+ back to the external via preferences > advanced > iTunes media folder location, then file > library, organize library > consolidate files
    and essentially, to have it easily readable on both machines?
    in that case it might be best to copy the entire iTunes folder to the external. then, on each machine, launch iTunes while pressing option on your keyboard. when prompted, click on +choose library+ and navigate to the iTunes folder on the external.
    note only one iTunes can access the iTunes library @ a time !
    also, make sure the external is mounted on either machine before launching iTunes.
    JGG

  • Why is the music list for my ipod classic grayed out in itunes?

    why is the music list for my ipod classic grayed out in itunes?

    I have a similar problem.  Originally, my iTunes advanced setting was set such that a shortcut to the song was copied into my music library so sometimes copying songs to my iPod resulted in them being grayed out.  I changed that setting some time ago and haven't had the problem until recently.
    I don't know what to do.  here's the situation:
         1.  I have a song that is stored on my file system within My Documents. (it was purchased via Amazon)
         2.  Through iTunes I choose the File | Import file to library (or some text like that)
         3.  I navigate to the location of the song
         4.  I import it.
         5.  I can play the tune from the music library or from an internal PC playlist.
         6.  I then attempt to copy the song to my iPod.  When I do, it appears in the iPod's playlist grayed out.
    I have done those steps countless times for dozens of songs without a problem.  Even others that I've purchased through Amazon.  What is so different this time?  I should mention that this problem NEVER happens if I buy the song through the iTunes store.  Only if I buy it from another source (e.g. Amazon).  WHY ???

  • Wifi of my iphone 4s has grayed out within 3 months of my purchase..I have now got a replacement from Apple

    Wifi of my iphone 4s has grayed out within 3 months of my purchase..I have now got a replacement from Apple but unfortunately it worked for only 1 day and the wifi got grayed out again...I tried resetting all my settings but all in vain. How many times have i to replace my iphone..Has Apple not thought of solving the wifi issues from the core. I have heard many users are having this problem. Why hasn't Apple taken any step to improve and solve this issue. After buying such a high end product, this is what u get???  Most of the Apple users are now shifting to Samsung phones..I was a great fan of Apple and have been using all apple products but this has really disheartened me..Apple please wake up!!!
    iPhone 4S, iOS 6.1.4 
    I have this question too (0) 
    Reply
    Tags: none (add)

    Read http://support.apple.com/kb/ts1559

  • Hey, for some reason i turned on my macbook pro 2012 and it says i have no internet access. I then found out that it also says that my self assigned ip address will not connect to the internet. How is this and how can i fix it?

    hey, for some reason i turned on my macbook pro 2012 and it says i have no internet access. I then found out that it also says that my self assigned ip address will not connect to the internet. How is this and how can i fix it?

    Reset your modem.

  • My Old macbook pro that i bought in 2009. I have broke my screen and havent used it for a while, and now i have found out that i can use a monitor , but i have forgot my password is there any way i can make a new password? Thank you for reading this.

    My Old macbook pro that i bought in 2009. I have broke my screen and havent used it for a while, and now i have found out that i can use a monitor , but i have forgot my password is there any way i can make a new password? Thank you for reading this.

    Have you read for possible solutions over in the "More Like This" thread over here?-----------------------> 
     

  • I can not get my email to send through my iPad email. The email works for all other options. The error says I need to enter a password in setting, but I have entered the password numerous times to no avail. Any ideas?

    I can not get my email to send through my iPad email. The email works for all other options. The error says I need to enter a password in setting, but I have entered the password numerous times to no avail. Any ideas?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
     Cheers, Tom

  • 2 New Ipads (Retina and Mini)(New to Apple) How do I share purchased apps, but others have each act independently? Mini is for the Wife the Ipad4? is for me. I want to use mine at work, etc. She's home with the kids. Can we set them up seperate, but share

    2 New Ipads (Retina and Mini)(New to Apple) How do I share purchased apps, but others have each act independently? Mini is for the Wife the Ipad4? is for me. I want to use mine at work, etc. She's home with the kids. Can we set them up seperate, but share
    --break--
    So we are entirely new to Apple products. I'm an IT guy, but have always been a windows user.
    So the Ipad with Retina Display is to be mine (and will use it at work for notes, organization, etc)
    The MINI is for the wife.
    But, are we allowed and can we.. buy an app and share that app between both devices? IE. Can I buy a copy of Angry Birds for the House and both Ipad's use that single purchase? and if so, can we still run the Ipads seperate other than to share the apps purchased. IE my facebook and email set up on mine and hers on her ipad mini?
    When I finally find a note taking app I like, can I share it on her ipad, without her having all my work files, etc?
    Thanks for helping out the apple noob. Hoping for a great experience, and anticipate droping $100 in apps the first day.. just don't want to do that twice. If this is against the usage policy, thats unfortunate but good to know. (I mean we can share stuff on PC as long as its in the same household)
    thanks again (explanations or links are fine)

    There are a number of Apple services: iMessage, FaceTime, iCloud, Game center, Find My iPad, etc.
    Now, to share apps, music and books you need to have the same Apple ID:
    iPad's Settings > iTunes & App Stores > Apple ID > Your purchasing Apple ID.
    For the other service, your wife should have her own Apple ID.
    All she needs is a valid e-mail address, apply Apple ID below:
    https://appleid.apple.com
    Here's a limk with useful tips: Note: It's also valid in IOS 6
    iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family

  • In Address Book, why does Apple let you create custom fields in the Template cards but not have them available for importing?

    I open Address Book, go into Preferences, select Template and under the Names field (friend, assistant, father, etc) I add a custom field called "Principal".
    I also add two more custom fields in the Email area.
    Quit Address Book then relaunch. Add a new contact and the new custom fields, Principal, etc. are there. All good so far.
    I have a Now Contact file with about 200 contacts in it. I export all fields as a Text file, Tab delimited. No problems there. With Address Book launched, select Import, pick the text file, leave Text Encoding on Automatic and click Open.
    The window that shows the fields for Address Book and fields for the text file side by side opens. This is where you match up the correct fields for importing. If I go to one of the fields from the text file that I created a custom field for, click under the Address Book heading on the Do not import, scroll thru the Apple choices of fields, none of the custom fields show up. Only the original Apple ones are there. Why does Apple let you create them in the Template area but not have them available for importing? Does anyone have suggestions on getting around this?

    While most likely not of interest to you, Spotlight can also tell you where the files it finds are located
    Hover the mouse pointer over the name, and press Command-Option and the path to the file will be displayed.
    As for opening a terminal session in the directory where a file is located, there is Applescripts that do just that as well as specific features in Lion/Mountain Lion terminal:
    <http://stackoverflow.com/questions/420456/open-terminal-here-in-mac-os-finder>
    <http://hints.macworld.com/article.php?story=20110729034827358>
    <http://www.macworld.com/article/1047793/folderinterm.html>
    <http://www.macworld.com/article/1161876/open_finder_folder_in_terminal.html>
    <http://www.macobserver.com/tmo/article/os_x_lion_open_a_folders_location_in_term inal>

  • Hi - I need to download an iPad update and when I do the file successfully downloads and then proceeds to "progressing" then times out - I think it is my firewall but I have turned off all firewalls

    Hi - I need to download an iPad update and when I do the file successfully downloads and then proceeds to "progressing" then times out - I think it is my firewall but I have turned off all firewalls

    If it scare y ou then take the machien back and ask the Apple Store to do this for you. What has probably filled your computer is large libraries such as music,  photos and movies. Apple explains how to move those libraries to an external HD. Please read:
    http://www.macworld.com/article/1153165/move.html
    http://support.apple.com/kb/PH2506
    http://support.apple.com/kb/ht1449
    http://support.apple.com/kb/PH2506

  • The new transformers movie is out today in the american itunes store but i have a uk itunes account why cant i buy it ?

    the new transformers movie is out today in the american itunes store but i have a uk itunes account why cant i buy it ?

    It is up to the licenseholder/distributor to make their content available to Apple to sell in a particular country - until they do so, Apple can't sell it there. You can try requesting it (http://www.apple.com/feedback/itunes.html), but ultimately it's down to the distributor.

  • Save for web and devices - grayed out. Why?

    Hi. I just bought a new computer, new hard drives, etc.
    So, I had to reinstall Windows XP pro and all my software applications, which includes Adobe Creative Suite Design (standard edition). All loaded well and my computer is up and running nicely.
    only one problem.... in Photoshop the "Save for web and devices..." function is grayed out and unavailable. :-(
    This is a feature I use quite a lot. Before I try uninstalling and re-installing, which, as you probably know is a lengthy process with these Adobe products, I'd like to first verify if this is a known problem and/or something I can deal with without re-installing Photoshop. I did a quick Google search, but couldn't find anything useful. Did find one post in some different forum by someone who described a problem similar to this one, but didn't receive an answer.
    If anyone can help me out, I'd really appreciate it.
    Thanks.

    You would get this if your files were 16bit or multichannel.

Maybe you are looking for

  • Sender as File and receiver as WebService

    I have following scenrio to work on but not sure how to do it.Any help on this is greatly apperciated. I have sender which can post file to XI asynchronously and webService which can process it on the receiving it synchronously. Is there any way to c

  • 2 year old drivers need to be updated.

    When is hp going to update the drivers for Intel/ATI Switchable Graphic Laptops? The drivers I have on my Pavilion M6-1058ca Laptop can no longer play the latest games. Please release updated drivers and don't make your client base assume you "take t

  • Ftp connection failed using iWeb

    i am trying to publish my website using iweb 3.0.4. everytime i test my ftp server i keep getting connection failed. i know for a fact that my username and password, and all related ftp server settings are correct. my webhost is godaddy and have quad

  • A question about migration assistant

    Hello, I have a start up hard drive going bad, and I'd like to migrate all of my apps, prefs and user data to another internal drive. Can I use Migration assistant to do this? Do I have to start up from the drive I'm migrating to? The newer drive alr

  • HT4623 I tried to update my iphone and now i cant get rid of the i tunen plug emnlem on my phone

    how do I get rid of the itunes plug emnlem from my phone screen?