Uninstall Premiere Element 10

I have both Prem Element 10 and 12 installed on the same computer. Can I uninstall PE 10? 

Yes, there is no requirement to retain the older version, though you can.

Similar Messages

  • Error 1316a when uninstalling Premiere Elements 10

    Can;t uninstall Premiere Elements 10.

    Hi jonz61,
    Run the MS FixIt utiltiy, then see if you can use the Control Panel to uninstall:
    http://support.microsoft.com/fixit/
    If that doesn't work, here are the Adobe instructions for manually removing PSE9, you'll have to adjust for PSE10:
    http://helpx.adobe.com/photoshop-elements/kb/manually-remove-photoshop-elements-9.html

  • Error while uninstalling Premiere Elements 4, anyone got a manual procedure?

    Hi and thanks for helping!
    I've got a Win-XP/Pro-SP3 system.
    I've had the Premiere Elements 4 + Photoshop Elements 6 bundle installed for quite some time and upgraded to the bundle with v7 of both apps last year. Apparently, while installing the 7s, it did not uninstall the prior versions.  To reclaim some disk space, I'm trying to uninstall the older versions.
    The uninstaller for Premiere Elements 4, (run from the add/remove programs tool on the control panel or directly from the distribution media), pops an Error 1606: Cannot access network location  :. and quits. I've tried the faith healing steps from both the Adobe Knowledgebase as well as the referenced articles from the Microsoft Knowledgebase (sort of completely uninstalling and reinstalling MS Office since I really don't think that's the issue). No joy.
    The uninstaller for Photoshop Elements 6 runs to completion uninstalling that program. The installers for both version 7s of the apps run (although I abort them before they actually start changing files). The Acrobat Standard installer runs fine.  It's just the Premiere Elements 4 installer that is quitting.
    I have a suspicion that someplace along the line, a registry scan process removed some key that it thought was safe but is crucial to getting the uninstaller to run.
    I can certainly delete the appropriate program files\adobe subfolder, but there are also bits and pieces over in the Common folders plus in the docs&settings appdata folders.  And there are lots of registry keys.
    I read the "delete the folder and run a registry cleaner" suggestion which is certainly a move of last resort.  But does anyone have a manual uninstall that identifies all the folders, random files, and keys that should be deleted to remove Premiere Elements 4 without impacting any of the other AdobeApps?
    Thanks again for reading and thanks in advance for any assistance.

    Hi Hunt,
    Excellent suggestions regarding going to the backups to find the missing key.  It didn't work, but it was still a great suggestion.  Since I couldn't get the (un)installer to run past the point of checking space requirements before the 1606 error, I couldn't run the repair cycle.  I contemplated the system restore carefully, but the restore point would probably have been well over a year ago. Good thought on the after market uninstallers but I agree that unless they were around to watch the 'goes-in', there's no telling what they'll to on the 'goes-out'.  Given the crap-shoot of trying to pick a reputable after market uninstaller to blindly remove APE4 without hosing anything else, I opted to take fate into my own hands...
    So, I spooled a copy of the drive off to the back-up unit, flushed the folders, swept about 700 keys from the registry [700!!], and will keep fingers crossed for a little while.  Cursory checks on the other Adobe apps appear stable but we'll see what happens when I actually try to do a project.
    In hindsight, apart from possibly being able to check the registry for each and every file before removal and compiling some list of all the things it was going to do for human review, the basic process a blind uninstaller would do use is pretty much what I did. And since most of those tool are designed for unskilled operators, I probably wouldn't have found one that was quite so dilligent in its reporting and actions anyway.
    Thanks for the guidance -- you at least confirmed that the path I was planning through the wilderness was reasonable.  I'd pour you a glass of one of our fine NY State wines right here, but it would just gum up the keyboard.
    Best regards,
    joe

  • Silent Uninstall Premiere Elements 10

    Did somebody get managed a silent uninstall of Premiere Elements 10?
    As far as I understood I have to deactive the product first before I'll do an uninstall.
    Is there a smooth way to automatically deactivate the software?
    In enterprise environment (SCCM deploy) Iam not able to do something manually...
    The silent installation is pretty simple if you follow the instructions in this article:
    http://helpx.adobe.com/premiere-elements/kb/silent-install-instructions-premiere-elements- 4.html
    I searched a lot but I cant find something like that.
    Chat- and telephone-support guided me in this forum.
    Thanks in advance...

    Back at the main page http://forums.adobe.com/community/premiere there is a link to the PPro SDK... but I have never seen such for PreElements
    I don't work for Adobe, but my GUESS is that PreElements is much more aimed at the home user market, so it is really made for the individual user, not big companies with "central, enterprise" controls

  • How can I uninstall Premiere elements?

    I am a long time user of Elements and upgraded from Elements10 to Elements 11, which I do not like.
    There was no way I could uninstall elements 11 in "Add and Remove Programs" so I had to do a search and manually remove every Elements reference. Tried to reinstall Elenents 10 from my CD, but it would only try, and fail, to uninstall.
    Although Elements is now not listed in either C Drive Programs or in All Programs, Premiere Elements is still listed in Add Remove Programs, again with no option to uninstall it.
    How can I remove it from Add Remove Programs so that I can re-install the program? I am using Windows XP.

    IanCholsey
    I would suggest that you do a regular and registry cleaning of your Windows XP using a program such as ccleaner.
    http://www.piriform.com/ccleaner
    including its option to backup registry before its cleaning.
    After it has done its job, if necessary, you can
    Run: regedit
    and use the Ctrl+F "Find What" to find and delete what it finds for the specifically related "Adobe Premiere Elements 11". There may be a lot of entries so be patient as you go through that process. You will be notified by the system when it cannot find any more entries.
    A Google search will probably bring up other possibilities for dealing what may be the side effects of incomplete installations. But I have used ccleaner for this purpose and have not had any horror stories from it to date.
    ATR

  • Keep or uninstall Premiere Elements 8 templates before installing v11?

    I am upgrading from Premiere Elements 8 to the new v11. Should I uninstall/remove the templates which came with version 8 before installing Premiere Elements 11? Does v11 come with these templates or will keeping them provide me with additonal template options? Thank you.

    Version 11 comes with its own catalog of disc templates. They aren't installed when you install the program but, rather, are downloaded as you use them.
    Regardless, there's no value in keeping your version 8 templates.

  • Uninstalling Premiere Elements

    I am using Win 7, Premiere Elements 10. I installed it some months ago, but did not have the opportunity to use it at that time. A couple of days ago I fired Premiere up for the first time. The trouble started right from the get-go, the Desktop icon did nothing. No big deal, I found the .exe file and started it up. I tried to start a New Project by getting media from File or Folder. Dragging the file in didn't work. Double-clicking it did. Now I tried to drag the file to the timeline, the screen went a sort of milky white with the program barely visible behind the fog, and an hour-glass. And that's as far as I got. Not only was Premiere frozen, the machine was locked up solid, even CTRL+ALT+DEL didn't didn't work.
    So I did a hard shut-down. And started over. And got the same result. Sign of madness? Probably.
    I decided to uninstall and re-install. I used Control Panel, and as far as I could tell the uninstalling routine ran normally and there was a message to say the program had been removed (or words to that effect). When I put the CD in to re-install the first thing that came up was "Do you want to uninstall?" No option to Install or Repair. I used Explorer to look for Premiere in C:\Program files. There was an Adobe folder because I do use CS6, and in this folder was a sub-folder, "Adobe Premiere Elements 10." Interestingly this folder had a number of sub-folders, none of which contained the Premiere Elements .exe file. What I found even more intriguing was the vast number of files left behind by the uninstall routine, thousands of them, 2.1+ GIGABYTES in one sub-folder alone, Movie Themes. Hundreds more megabytes in other folders.
    Now it may seem unimaginable to anyone in Adobe that someone might actually want to get rid of one of their programs. But I did choose to uninstall, so what possible reason can there be for leaving nearly 3 GIG of trash on my hard drive?
    So I went back to the CD, and went with the Uninstall option, AGAIN. I was prompted to De-activate, which I did. The same routine ran, and ended with "...has been removed" AGAIN. Now I put the CD back in the drive, and chose Install. Went through the installation, entered the serial number just like a fresh install. Fired up Premiere and was surprised AGAIN to see that the project, the aborted one, was one of the options.
    So if Premiere was uninstalled not once, but twice, how could this all new installation still have a record of that aborted project? This has left me with a deep distrust of anything with Adobe in the title. Why was so much junk left on my machine? And just what do I have to do to get rid of EVERY last trace of Premiere?
    If you've got this far I thank you for your patience.
    David

    David,
    Given that you have Premiere Elements 10 on Windows 7 64 bit and you want to get rid of it (uninstall from your computer completely). Let us go through the check list and compare notes
    1. Opened Premiere Elements 10 project workspace...Help Menu/Deactivate and do just that. Close the program.
    2. Control Panel/Programs/Uninstall a Program...there are two entries for Premiere Elements 10...
    a. Adobe Premiere Elements 10 (program) with a file size of 1.23 GB
    b. Adobe Premiere Elements 10 (Content) with a file size of 1.23 GB
    Consider...when you start the uninstall, one of the intital pages will be "Uninstall Preferences"
    a. you dot either Keep My Preferences
    or
    b. Remove my preferences (in view of your intent, I would select this one)
    also on that page is a place for a check mark for "Remove Downloaded Content"...what did you do about that one? In view of your intent, I would select a check mark for this option.
    After all that is finished, I would add the finishing touch of
    a. Clearing Documents of the Adobe Folder/Premiere Elements Folder/
    b. cclearner (regular and registry cleaning).
    http://www.piriform.com/ccleaner
    And if you have any doubt about the program being gone "completely", go into the Registry and Ctrl + F of Find to get all traces of Adobe Premiere Elements.
    Please let us know if all that works for you.
    Thanks.
    ATR

  • Cannot uninstall Premiere Elements 9

    Have tried unistalling Premiere Elements 9 several times have even created 15g of extra drive space for files to be moved around durring the process.But everytime it gets to about 99% and then reversees everything and does not delete.... ARGHHHH.. I am about ready to just go into my C:\ and delete it the old fashioned way but I know that it has installed itself into other areas and would like it to back itself out. Any ideas???

    Mohammad Tahseen wrote:
    There is no way that PRE takes 15G of space. But over the time when you create projects, it stores cache data to AppData location. These can safely be deleted even if you want to use the product further and this is the place where most of the GB's are dumped which sometimes annoy most of the folks.
    Location is
    C:\Users\<UserName>\AppData\Roaming\Adobe\Common\Media Cache
    C:\Users\<UserName>\AppData\Roaming\Adobe\Common\Media Cache Files
    Or from PRE, go to Edit>Preferences>Media...>Clean
    This will remove dumped data from the location specified above.
    thanks,
    Tahseen
    A good one for the FAQ perhaps.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children

  • Should I uninstall Premiere Elements 10 before installing Elements 12?

    I got Elements 12 today, but I would like to know if I should uininstall Elements 10 first.

    John,
    There is no reason to do so. The two versions can co-exist quite nicely. PrE 12 will install into a different folder structure, from your PrE 10 installation.
    Many users keep the older version(s) installed, until they have learned the newer version - there are some significant changes between PrE 10 & PrE 12. Then, when they are fully up to speed with the newer, might consider Uninstalling the previous. A few users keep each older version, because one might do something better, or for testing purposes in the forums. I have a few older versions, and at least two users have about everything, going back to about PrE 4.
    Good luck,
    Hunt

  • Is it possible to uninstall Adobe Premiere Elements 13 from one computer and put it on another PC, using the same serial number?

    I had installed Adobe Premiere Elements 13 on my laptop, which is slow. Is it possible to completely remove the program from my laptop, and reinstall it on another PC, using the SAME installation disc?

    Tomquer
    If all you have is the Premiere Elements 13 purchased activated serial number on one Windows computer, you can go ahead and do nothing else but install the program from the disc on the second Windows computer with the same purchased serial number.
    That will leave you with the purchased activated serial number on two of your computers.
    Adobe allows you the same purchased activated serial number on no more than 2 of your computers. So, nothing to do but to use one at a time.
    Lots of scenarios beyond.
    1. Deactivate Premiere Elements 13 from computer 1. Do not bother to uninstall. Deactivation is not the same as uninstall.
    To deactivate, in an opened Premiere Elements 13 project, go to Help Menu/Sign Out. Close out of there.
    Then do nothing, leave the program in the deactivated/installed state.
    2. Deactivate and Uninstall Premiere Elements 13 from computer 1.
    Any questions or need clarification, please let us know.
    Thanks.
    ATR

  • Error "Registration information is invalid" when you start Premiere Elements 7 (Windows)

    Issue
    When you start Adobe Premiere Elements 7 for the first time, Premiere Elements returns the error message "Registration information is invalid. Please reinstall Adobe Premiere Elements."
    Solution
    Do one of the following solutions:
    Solution 1: Install Premiere Elements 7 using the Premiere Elements 7 serial number.
    If you purchased Premiere Elements bundled with Photoshop Elements, you may have used the Photoshop Elements serial number included in the pack to install Premiere Elements. Uninstall Premiere Elements and reinstall Premiere Elements using the Premiere Elements serial number.
    Note: The Premiere Elements serial number starts with the number set 1143. The Photoshop Elements serial number starts with the number set 1057.
    Solution 2: Use a Company Name with 40 single-byte characters or fewer, or 20 double-byte characters or fewer.
    When installing Premiere Elements, you are asked to provide a user name, a company name, and a serial number. While the company name field is not a required field for installation, if you choose to enter data, do not enter a name that contains more than 40 single-byte characters or more than 20 double-byte characters.
    Note: A single-byte character is any character in the standard ASCII character set. English language characters are all single-byte characters. Double-byte character code uses two bytes to represent one character. The double-byte character set was developed for the Japanese, Chinese, and Korean characters sets. Many extended ASCII characters are also double-byte.
    Solution 3: Install Premiere Elements to a location that does not contain extended ASCII characters in the file path.
    Do not install Premiere Elements to a location that uses extended ASCII characters in the file path. Extended ASCII characters include characters such as , –, ›, †, ‡, ‘, Ÿ.
    Note: The default installation path for Adobe Premiere Elements does not contain extended ASCII characters.

    Thanks.  I thought of that.  But won't I get whammied for registration again?  I just registered this at adobe last month after rebuilding a crashed system.  In other words, will Adobe know that I've uninstalled it, and therefore have an available license?  Thanks for the welcome.  I've been a Studio premium user for 3 years, and now that my product is no longer supported....I need support!
    Thanks.

  • In Premiere Elements 8, None of my projects will open. Says projects were created in Premiere Pro

    In Premiere Elements 8, None of my projects will open. Says projects were created in Premiere Pro, when they were not. Cannot create new projects either. Basically, the program is completely bricked an unable to do anything once it gets past the welcome screen.
    My projects are all saved as .prel
    They were all working, when suddenly none of them would work any more. I can no longer use this program, and I really need to. Have already tried running the program as an administrator and creating a second admin account. Also tried going to the basic graphics driver.

    GB-92
    Thanks for the helpful additional information. Because of the nature of the description of your problem (references to Premiere Pro which you do not have et al), I would encourage you to go directly to the following which I suggested previously by the following question.
    5. Have you gone the route of Uninstall/ccleaner run through - regular and registry components of the cleaner), reinstall?
    1. Uninstall Premiere Elements 8 via the usual Control Panel/Installed Program area route.
    2. Download and install the free ccleaner and run the computer through its regular cleaner and registry cleaner parts.
    http://www.piriform.com/ccleaner
    Open the program to see something like
    Click on "Run Cleaner" with the "Cleaner Tab" selected in the left column of the dialog. Click OK to the pop up to initiate the automatic process.
    After the regular cleaner portion is done, then click on "Registry" in the left column of the dialog. It should look something like
    Click on "Scan for Issues"
    when done
    Click on "Fix selected issues"
    when pop up appears
    Click Yes to "backup changes to the registry"
    when done
    Click "Fix selected issues" in the pop up that now appears
    when done
    Click Close.
    Please read all the details in the ccleaner link before starting. If you need clarification on anything written before you begin, please do not hesitate to ask.
    I use this procedure routine for computer maintenance without issues (Windows XP 32 bit as well as Windows 7, 8, and 8.1 64 bit). It is a widesly used tool.
    We will be watching for further developments.
    3. Reinstall Premiere Elements 8 with antivirus and firewalls off. After installation of 8, now do the download and installation of the 8.0.1 update from Adobe via the link
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=4653
    That 8.0.1 installation can be done with Premiere Elements 8 closed.
    Adobe set up that 8.0.1 Update so that they is no 8.0.1 shown in the program after installation of it. You will probably get a message of installation completed successful. The major evidence that it has been installed will be the turn off of the previously default "Automatic Background Rendering" in preferences. You still have to turn off the "Automatic AutoAnalzyer" in Elements Organizer, a must do.
    Please review the above.
    Thank you.
    ATR

  • Adobe Premiere Elements 7 With Worthless Error Messages.

    I have been a programmer since 1984, and if I saw a programmer in my team wrote these worthless error messages, I would go into my office and kill myself.
    I Googled them, and I found them discussed; but the responses were of no use to me, mostly.
    1. The error message I got that brought me to the edge of a cliff is: "Sorry, a serious error has occurred that require Adobe Premiere Elements to shutdown. We will attempt to save your current project."
    Then it crashed.
    When I was taking Operating Systems in my computer science class, a crash means you will get no more than 60 (out of 100). At IBM, a crash is always a SEVerity 1 issue. There is no way around it. Crash means the program is worthless.
    I Googled it, and Adobe suggested it could be some drivers using virtual audio. I uninstalled everything I could find, and this problem is not going away. I looked at the sound device configuration, and it's using physical audio, not virtual audio.
    I uninstalled Premiere Elements 7 five times and reinstalled them. They still failed. Finally, I reinstalled it at a different location, and it managed to "Found default catalog. Trying to open the  default catalog." Then crashed.
    If I wanted to use the default catalog, I would have said so. If I knew where they are, I would have set them on fire.
    Anyway, I have a project due this afternoon, and I am stuck with these worthless Adobe Premiere Elements 7 error messages. No wonder Steve Jobs banned Adobe Flash. They are pretty worthless.
    Sorry I am so upset, because none of you need to read my frustration; but I am up to my neck with Adobe. Once I get my project done, and I am switching to SONY Vegas.
    But, for now, would someone tell me how to get rid of these problems so I can get the video edited? Thank you.

    I noticed these errors were reported years ago, and Adobe has done NOTHING to improve it.
    Go back to my little list of how problems, crashes and errors sort out. That was how it was way back with Premiere programs, and how it still sorts out.
    Even the patch for PrE 8 was mainly to get it functioning with nVidia and ATI graphics cards. Yes, those "fixes" probably straddle the line between Bugs and system, with a nod towards Bugs. I know that Adobe takes their Bugs very seriously, and work overtime trying to find fixes for those, that do exist. Though it took a bit of time, as they gathered info, still Adobe had a patch, and that is rare for PrElements, due to the normal lifespan of that program.
    I provide some of the same answers today, that I did years ago, to fix the problems. In nearly every case, things sort out per that list. As "system" is both #1 and is also by far the largest segment of causes, that is where I begin looking. With PC's, there are myriad configurations, and most are not suited for video editing. Too many load up their e-machine and expect to edit HD material. Obviously, that is not the case here, but there could still be equipment incompatibilities, or just some tweaking needed. I see similar in the PrPro forum, as the Mac-users put the program on their MacBook Pros, with one tiny HDD, and a very weak CPU, and things go horribly wrong. If PrE was ported for the Mac, we'd have the same issues here. Usually, my first question will be about the I/O sub-system, i.e. the HDD's, their size, speed, free space, controller type and how they are allocated. Video editing is highly I/O intensive, and most computers are not even close to being able to efficiently handle it. I recommend a minimum of 3x SATA, physical HDD's, and suggest that they be setup to spread the I/O workload over all three. Some manage with a 2x I/O, but that is below MY minimum, and is the real minimum from Adobe. A single HDD I/O is just going to cause bottlenecks, and there is no way around that.
    Once, it was more the domain of the PC, that one had system issues, as Mac's were so limited and controlled. Now, as they have gained the ability to expand beyond the absolute control of Apple, those users are finding out that systems DO matter.
    Notice #2 - Assets. Not all AV material is meant to be edited. Some, like AVCHD (a consumer format) will require a pro-level computer, just to get smooth playback! The second most common issue is trying to edit material that has something like the Xvid, or DivX CODEC.
    Number 3 - Project, is very important too. One must match their Project Preset to their source footage. If not, then there will be problems. The failure to do this match is one of the biggest causes of issues, though usually not crashes, or hangs.
    Number 4 - OE, is when a user decides to push a button, and expects something else to happen, and often because that's how it worked in another program. Many argue with me that #2 and #3 are OE too, but I am much more lenient, than they are.
    Then, there ARE the Bugs. PrPro CS4 had a bunch. CS4.1 fixed a few, but broke some other things. It was not until CS4.2, that things got corrected, mostly, with that version. Then, CS5 hit, and seems quite good, but has a few Bugs too. Some were left over from CS4. A new update for CS5 is coming, and soon. Will it also fix those lingering Bugs? Only time will tell. Will it be a perfect program? Doubtful, but I'll bet that it'll be a "better" program.
    Think back to when you started programming. You were writing apps. for the majority of the install-base. However, what happened if the user had Extended Memory? What happened if they had Expanded Memory? What happened if they had both, and a software manager to handle those? Most still had 640KB. By that time, I had 2GB, though my MoBo could only handle 1GB with the managers. How could you write for me? I was 1:1000000, or maybe even less. I had to do my programming on the fly, and often had boot discs for different programs. It's not that much different now, except that I would not be such a rarity any more, but hardly mainstream.
    I'll bet that we can sort much out, by tackling the "Big 3," and then working down, if necessary.
    I like doing test Projects, keeping things simple, and testing as we make them more complex. That helps isolate the issues in most cases. In another thread, the poor user says that all Project Presets, all formats and all Export setting yield issues. My first thought is to isolate on one Project Preset, one set of Assets, and see if it's a system issue.
    Sometimes it's easy, and that is good, 'cause the user gets to editing and not fritzing so much. Just nailed one in Encore, but the poster gave me all the data necessary, and my memory did not fail me (maybe it was not "wine-thirty yet?). One post, and one correct answer. Life is good. Sometimes, it takes days, and many posts, to narrow things down. In but a few, there is an answer. In those (like the PGC error in Encore) one never does really solve the issue, and the only hope is to get the OP to start over, do everything by the book, and hope for the best, this time around.
    Good luck, and be assured - I do feel your pain. If I have not had one of THOSE error messages, believe me, I have read of them too many times.
    Hunt

  • Premiere elements 9 workspace will not load up after reinstalling the software

    i have been using premiere elements 9 on my laptop for a few years.    recently, I took my laptop into the local computer store to have it cleaned up due to virus', they backed up all my data, and left me with nothing but my windows 7 and my backed up files (which is what I expected and asked for).    After re-installing my Adobe Photoshop elements 9 and Premiere Elements 9, I cannot use the premiere elements 9 program.    it only gets so far before closing.    After clicking the premiere elements 9 icon, I am taken to the "Organize, Open project, New Project screen".    upon selecting Open Project or New Project, it goes to the Premiere elements panel....that's it.    I cannot open a workspace, tasks etc.....   .    If I try to open an old project (file>open>.....) nothing happens.   nothing loads.    same with file>new>......     if I keep trying , I get the message 'Premiere Elements has encountered an error and will close'
    my Adobe Photoshop Elements 9 works just fine.   came in the same package.
    I have uninstalled premiere elements 9 twice now, and reinstalled it, same thing happens.
    losing my mind a bit, as creating video is a hobby (youtube etc....) and I'm at a stand still.
    any help would be greatly appreciated.

    DavidBrum
    If the Premiere Elements 9.0/9.0.1 problem set in after the installs of any one of the programs installed, then you should rule that factor in or out for each systematically. Each would be a prime candidate for troubleshooting exploration.
    But, before you do that, let us try deleting the Premiere Elements 9.0/9.0.1 settings file. In Windows 7, 8, or 8.1 64 bit, it can be found in the path
    Local Disk C
    Users
    Owner
    AppData
    Roaming
    Adobe
    Premiere Elements Folder
    9.0 Folder
    and in the 9.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not correct the problem, then deleted the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists.
    IMPORTANT
    a. Make sure you are working with Folder Option Show Hidden Files, Folders, and Drives active so you can see the complete path.
    b. Do not detour or get lured into a Premiere Elements 9.0 Folder instead of the Premiere Elements Folder/then 9.0 Folder.
    Please let us know the outcome.
    Thank you.
    ATR

  • Premiere Elements 4 crashes with "cpp-283

    New install on Vista 32bit Ultimate
    Uninstalled the previous version and installed Photoshop elements 7.0 and Premiere Elements 4.
    When I try to run Premiere it crashes.
    I have run Photoshop elements, and I created a new catelogue as suggested elsewhere in relations to this error.
    Any thoughts?

    I would go to Windows Update and ensure I had even the non-critical updates. Then I'd ensure I had the latest version of Quicktime.
    Then I'd uninstall Premiere Elements and run a registry cleaner. CCleaner is great. Windows Advanced System Care, from IOBit software, is also free and not only cleans your registry but it clear temp and other junk files.
    You might also want to go to C:/Documents and Settings/[Owner}/Application Data/Adobe and change the name of the Premiere Elements folder to "Premiere Elements OLD". Then reinstall the software.
    All if this is assuming you've got plenty of RAM, a fast processor and at least 30 gigs of free, defragmented space on your C drive.

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