Uninstall, reinstall CS5 license question (production Suite)

I uninstalled CS5 on one machine to put CS6 on it. I want to put CS5 on another machine but I didn't do the unlicense thing before I uninstalled. Do I really need to do that or Is this going to be OK? Or is there something else I can do besides uninstalling 6 and reinstalling 5 just to release the license?
thanks

Not necessarily. Some experience file association and other file problems when uninstalling pervious versions. They should be installed in the order of date. So ideally you should uninstall CS6, install CS5, deactivate CS5, uninstall CS5, install CS6.
You can run 2 activated copies of each version without problems. Personaly I prefer Bridge CS5 to Bridge CS6, so that is the way I run them when don't need extras of Bridge CS6..

Similar Messages

License question - productive and no productive - what is mean ?

Again me,
in my company we have a pool of Oracle users which we can use in production. This is 10 licensed Oracle users.
Right now on my server I have 9 running Oracle users (each of them is connected to the application). In next week I would like to create next 2 Oracle users. My Oracle user pool is 10 so I need one more additional user. After short discussion with my boss we have decided to switched off one existing user and start new one.
In this case on my server will be 11 users :
10 in production (connected to applications)
1 with production data but switched off (stored on the server for a backup)
In this case... Should I buy next Oracle user ?
What is mean productive and non productive user in ORACLE ? Where can I find some detailed informations.
p.s. sf english... I hope its clear...

Database Licensing is by end user / device OR by processor. It is not by the number of accounts created in the database.
There is no such thing as "productive and no productive". You might be talking of Production and Test/Development. Any Test/Development environment that supports Production must also be licenced.
See http://www.oracle.com/corporate/pricing/databaselicensing.pdf
and http://www.oracle.com/corporate/pricing/sig.html
and http://www.oracle.com/corporate/pricing/pricelists.html
Hemant K Chitale

Windows 7 license question product key in connection with other computer

I bought a new Toshiba laptop from pc world with windows 7 home premiums64bit pre-installed onto it.
I have just bought a new pc tower that is without an operating system.
I would like to know if I can install windows 7 onto the new pc and then use the product key on the underside of my laptop as I believe the key can be used on up to three separate computers.
I also would like to know how to obtain a copy of the disc with which to do the install as one was not provided with the laptop.
Thanks in advance for any assistance

> I also would like to know how to obtain a copy of the disc with which to do the install as one was not provided with the laptop.
Usually you should be able to create such recovery disk using the Toshiba Recovery Media Creator tool which is always preinstalled on Toshiba notebook.
But in case you modified the HDD or formatted the HDD, you would not be able create such disk.
In case you purchased the Toshiba European notebook series, the recovery disk could be ordered here: http://backupmedia.toshiba.eu/landing.aspx
> I would like to know if I can install windows 7 onto the new pc and then use the product key on the underside of my laptop
No since this key belongs to the OEM Windows version bundled with the notebook.

?"Please uninstall and reinstall the product." This is the error messageI am getting. I am afraid to uninstall from my old computer because I don't have the original paperwork. Should I jot down some information before I uninstall my CS5?

"Please uninstall and reinstall the product." This is the error message I am getting. I am afraid to uninstall from my old computer because I don't have the original paperwork. Should I jot down some information before I uninstall my CS5?

You'll need your serial number or proof of purchase. It's really no different than any other kind of software.
If you need help with you serial number, contact web chat. Here's a link:
Adobe ID, sign in, and account help

I downloaded Yosemite and now I cannot open CS 5.5 Production Premium at all, I receive the message that i need to install the legacy Java SE6 runtime. I am running Java 8 Update 25 (the latest). I have uninstalled and reinstalled CS5.5 Prod Prem already

i downloaded Yosemite and now I cannot open CS 5.5 Production Premium at all, I receive the message that i need to install the legacy Java SE6 runtime. I am running Java 8 Update 25 (the latest). I have uninstalled and reinstalled CS5.5 Prod Prem already again so please don't suggest this. What do I do?

Try to install java from below link and try once
Java for OS X 2014-001

Reinstall student licensing CS5 Production premiummay.

I have 4 DVD Student & teacher licensing CS5. I got a serial number. May I reinstall CS5 on my PC (windows7) with The same serial number ?How to proceed ?
I Have told that Adobe stops supporting CS5 and that I have to pourchasse CS6.

Hi CS5,
creative suite 5 wrote:
May I reinstall CS5 on my PC (windows7) with The same serial number ?
I don't see why not.
creative suite 5 wrote:
How to proceed ?
If you are having trouble installing your software, head over to the Downloading, Installing, and Setting Up forum: Downloading, Installing, Setting Up
creative suite 5 wrote:
I Have told that Adobe stops supporting CS5 and that I have to pourchasse CS6.
There is no chat or phone support for CS5 any longer, but you can always get advice here on the forum.
Hope that helps,
Kevin

Cs5 master collection deactivate+uninstall, reinstall errors on update

I have cs5 master collection.
I had to reinstall windows form scratch.. windows is on c:. I had to reformat that drive. adobe cs5 stores some of its files on C: and some of its files in the appointed install directory, on a data drive which was f:
i deactivated+uninstalled adobe cs5.
formatted c: and installed windows. of course, some adobe files are still left over on f:
reinstalled adobe cs5 to same location on f:
started dreamweaver, help, update (to update cs5)
I get update errors on half or more of the products. another update gives th esame problem, it's stuck.
how do I fix? this isn't the first time I have had trouble with AAM.
also, adobe community help refuses to pin to the taskbar or start menu. I don't know why, it's an exe. also, cs5 doesn't make an icon for it. I tried creating a shortcut for the exe and dragging it to the taskbar, but this doesn't work either. I got it on there once, but I have no idea how.
9/26/2014:
I uninstalled and deactivated cs5 and acrobat 9, did all necessary reboots, and uninstalled all adobe products.
missed a step, so wrote this windows .cmd batch file to remove adobe leftovers after uninstall and deactivate.
contents of adobe-cs5-removal-tool.cmd
@rem Author: Jim Michaels
@rem Created: 9/27/2014
@rem Version: 1.0
@rem Abstract: removes cs5 and commonly-used adobe products from windows
@rem if I could get the uninstaller location, I would do the uninstall automatically.
rem handle help switches
if /i @%1@ equ @@       goto help
if /i @%1@ equ @--help@ goto help
if /i @%1@ equ @-help@ goto help
if /i @%1@ equ @/help@ goto help
if /i @%1@ equ @--h@    goto help
if /i @%1@ equ @-h@     goto help
if /i @%1@ equ @/h@     goto help
if /i @%1@ equ @--?@    goto help
if /i @%1@ equ @-?@     goto help
if /i @%1@ equ @/?@     goto help
rem handle dir switches
if /i @%1@ equ @--acrobat-root-dir@ (
    set acrobatRoot=%2
    shift
    shift
if /i @%1@ equ @-acrobat-root-dir@ (
    set acrobatRoot=%2
    shift
    shift
if /i @%1@ equ @/acrobat-root-dir@ (
    set acrobatRoot=%2
    shift
    shift
if /i @%1@ equ @--cs5-root-dir@ (
    set cs5Root=%2
    shift
    shift
if /i @%1@ equ @-cs5-root-dir@ (
    set cs5Root=%2
    shift
    shift
if /i @%1@ equ @/cs5-root-dir@ (
    set cs5Root=%2
    shift
    shift
rem processing
@echo a good uninstallation order is:
@echo adobe acrobat 9 Pro
@echo adobe creative suite 5 master collection
@echo adobe community help
@echo adobe media player
@echo adobe reader
@echo adobe air
@echo adobe flash player 15 Activex
@echo adobe flash player 15 plugin
@ECHO backup your leftover plugins in %appdata%\Adobe, %appdata%\..\locallow\Adobe, %localappdata%\Adobe, %PROGRAMDATA%\Adobe first.
@ECHO DO NOT PROCEED UNTIL ALL ADOBE PRODUCTS ARE UNINSTALLED AND DEACTIVATED FIRST! DO REBOOT AFTER EACH UNINSTALL.
@ECHO CTRL-C TO QUIT NOW
@pause
@ECHO ARE YOU SURE?
@ECHO CTRL-C TO QUIT NOW OR PRESS A KEY TO REMOVE ADOBE CS5
@pause
@echo
rem create .reg file
echo Windows Registry Editor Version 5.00>"adobe-cs5-reg-remove.reg"
echo.>>"adobe-cs5-reg-remove.reg"
echo [-HKEY_CURRENT_USER\Software\Adobe]>>"adobe-cs5-reg-remove.reg"
echo.>>"adobe-cs5-reg-remove.reg"
echo [-HKEY_LOCAL_MACHINE\SOFTWARE\Adobe]>>"adobe-cs5-reg-remove.reg"
rem remove directories
rd /s /q "%ProgramFiles%\Adobe"
rd /s /q "%ProgramFiles(x86)%\Adobe"
rd /s /q "%CommonProgramFiles%\Adobe"
rd /s /q "%CommonProgramFiles(x86)%\Adobe"
rd /s /q "%APPDATA%\Adobe"
rd /s /q "%LOCALAPPDATA%\Adobe"
rd /s /q "%APPDATA%\..\LocalLow\Adobe"
rd /s /q "%ProgramData%\Adobe"
rd /s /q "C:\Users\All Users\Adobe"
rd /s /q "%temp%\adobe"
rd /s /q "%tmp%\adobe"
if @%adobeRoot%@ neq @@ rd /s /q %adobeRoot%
if @%cs5Root%@   neq @@ rd /s /q %cs5Root%
start "adobe-cs5-reg-remove.reg"
@echo waiting until you are finished with entering the registry stuff (a deletion of adobe keys)
@echo then press a key.
@pause
del "adobe-cs5-reg-remove.reg"
goto end
:help
@echo adobe-cs5-removal-tool - remove adobe cs5 and any adobe products (after uninstall and deactivate of all adobe products)
@echo usage: adobe-cs5-removal-tool [options]
@echo options:
@echo   [-[-]h[elp]^|/h[elp]^|-[-]?^|/?] this help
@echo   [-[-]^acrobat-root-dir|/acrobat-root-dir doubleQuotedDirPath] specifies extra Acrobat dir path to delete, usually with Adobe on the end. double quotes "" are expected around the dir path.
@echo   [-[-]^cs5-root-dir|/cs5-root-dir doubleQuotedDirPath] specifies extra CS5 dir path to delete, usually with Adobe on the end. double quotes "" are expected around the dir path.
@echo if I could get the uninstaller location, I would do the uninstall automatically.
@echo a good uninstallation order is:
@echo adobe acrobat 9 Pro
@echo adobe creative suite 5 master collection
@echo adobe community help
@echo adobe media player
@echo adobe reader
@echo adobe air
@echo adobe flash player 15 Activex
@echo adobe flash player 15 plugin
goto end
:end
I need to try this, going to take another hour or two. I hope this causes enough of an uninstall that adobe will update. I missed a step last time.

I noticed the backup section is missing the file. I could really use that. I noticed an uninstall+deactivate leaves the plugins behind, and that the dirs can be copied to a safe place if you know where they are. thanks for the tip.
16.16 Apple. If the Software is downloaded from the Apple iTunes Application Sto
re (ôAppö), then Customer acknowledges and agrees to the following additional te
rms: (a) Apple has no liability for the App and its content; (b) CustomerÆs use
of the App is limited to a non-transferable license to use the App on any iPhone
Ö, iPadÖ or iPod TouchÖ that Customer owns or controls as allowed by the Applica
tion Store Terms of Service; (c) Apple has no obligation whatsoever to furnish a
ny maintenance and support services for the App; (d) to the extent permitted by
applicable law, Apple has no warranty obligation to the App and Adobe will be re
sponsible for any claims, losses, liabilities, damages, costs, or expenses attri
butable to any failure to conform to any warranty set forth in this agreement; (
e) Apple is not liable for any claims relating to the App or CustomerÆs possessi
on and/or use of the App, including, but not limited to: product liability c
laims; (ii) any claim that the App fails to conform to any applicable legal requ
irement; and (iii) consumer protection claims; (f) Apple is not liable for any t
hird-party claims that the App infringes a third partyÆs intellectual property r
ights; and (g) Apple and its subsidiaries are third party beneficiaries of this
agreement with respect to any such App, and that Apple will have the right to en
force the Agreement against Customer as a third party beneficiary.
Gen_WWCombined-en_US-20121017_1230
Please enter (y) for Yes or (n) for No. ... >>
so... what's "Gen_WWCombined-en_US-20121017_1230" mean? is this webkit or something? do I want to remove this?
ah - I got it, you just say y, that's just the product code.
after a run the new revision of my removal tool, it didn't see cs5.
does the CC removal tool require any uninstallation? I would like to know, if it doesn't, that would make the uninstallation process a whole lot simpler. it should also remove adobe reader, adobe air, adobe community help if it doesn't already, adobe media player - I would assume it does this (but those aren't in the list).
I would like to see an antry where it removes everything but the adobe ID (is that a bad thing? what exactly does that do? does it remove my adobe account?) .
until then, this latest revision of my tool may or may not be of use.
@rem Author: Jim Michaels
@rem Created: 9/27/2014
@rem Version: 1.1
@rem Abstract: removes cs5 and commonly-used adobe products from windows
@rem if I could get the uninstaller location, I would do the uninstall automatically.
@rem handle help switches
if @%SESSIONNAME%@ neq @@ goto admerr
if /i @%1@ equ @@         goto help
if /i @%1@ equ @--help@   goto help
if /i @%1@ equ @-help@    goto help
if /i @%1@ equ @/help@    goto help
if /i @%1@ equ @--h@      goto help
if /i @%1@ equ @-h@       goto help
if /i @%1@ equ @/h@       goto help
if /i @%1@ equ @--?@      goto help
if /i @%1@ equ @-?@       goto help
if /i @%1@ equ @/?@       goto help
rem handle dir switches
if /i @%1@ equ @--acrobat-root-dir@ (
    set acrobatRoot=%2
    shift
    shift
if /i @%1@ equ @-acrobat-root-dir@ (
    set acrobatRoot=%2
    shift
    shift
if /i @%1@ equ @/acrobat-root-dir@ (
    set acrobatRoot=%2
    shift
    shift
if /i @%1@ equ @--cs5-root-dir@ (
    set cs5Root=%2
    shift
    shift
if /i @%1@ equ @-cs5-root-dir@ (
    set cs5Root=%2
    shift
    shift
if /i @%1@ equ @/cs5-root-dir@ (
    set cs5Root=%2
    shift
    shift
rem processing
@echo A good uninstallation order (because of dependencies) is:
@echo Adobe Acrobat 9 Pro
@echo Adobe Creative Suite 5 Master Collection
@echo Adobe Community Help
@echo Adobe Media player
@echo Adobe Reader
@echo Adobe Air
@echo Adobe Flash Player Activex
@echo Adobe Flash Player plugin
@ECHO backup your leftover plugins in %appdata%\Adobe, %appdata%\..\locallow\Adobe, %localappdata%\Adobe, %PROGRAMDATA%\Adobe first.
@ECHO DO NOT PROCEED UNTIL ALL ADOBE PRODUCTS ARE UNINSTALLED AND DEACTIVATED FIRST! DO REBOOT AFTER EACH UNINSTALL.
@ECHO CTRL-C TO QUIT NOW
@pause
@ECHO ARE YOU SURE?
@ECHO CTRL-C TO QUIT NOW OR PRESS A KEY TO REMOVE ADOBE CS5
@pause
@echo
rem create .reg file
echo Windows Registry Editor Version 5.00>"adobe-cs5-reg-remove.reg"
echo.>>"adobe-cs5-reg-remove.reg"
echo [-HKEY_CURRENT_USER\Software\Adobe]>>"adobe-cs5-reg-remove.reg"
echo.>>"adobe-cs5-reg-remove.reg"
echo [-HKEY_LOCAL_MACHINE\SOFTWARE\Adobe]>>"adobe-cs5-reg-remove.reg"
rem remove directories
rd /s /q "%ProgramFiles%\Adobe"
rd /s /q "%ProgramFiles(x86)%\Adobe"
rd /s /q "%CommonProgramFiles%\Adobe"
rd /s /q "%CommonProgramFiles(x86)%\Adobe"
rd /s /q "%APPDATA%\Adobe"
rd /s /q "%LOCALAPPDATA%\Adobe"
rd /s /q "%APPDATA%\..\LocalLow\Adobe"
rd /s /q "%ProgramData%\Adobe"
rd /s /q "%windrive%\Users\All Users\Adobe"
rd /s /q "%temp%\adobe"
rd /s /q "%tmp%\adobe"
if @%adobeRoot%@ neq @@ rd /s /q %adobeRoot%
if @%cs5Root%@   neq @@ rd /s /q %cs5Root%
"adobe-cs5-reg-remove.reg"
@echo waiting until you are finished with entering the registry stuff (a deletion of adobe keys)
@echo then press a key.
@pause
del "adobe-cs5-reg-remove.reg"
goto end
:help
@echo adobe-cs5-removal-tool - remove adobe cs5 and any adobe products (after uninstall and deactivate of all adobe products)
@echo usage: adobe-cs5-removal-tool [options]
@echo options:
@echo   [-[-]h[elp]^|/h[elp]^|-[-]?^|/?] this help
@echo   [-[-]^acrobat-root-dir^|/acrobat-root-dir doubleQuotedDirPath] specifies extra Acrobat dir path to delete, usually with Adobe on the end. double quotes "" are expected around the dir path.
@echo   [-[-]^cs5-root-dir^|/cs5-root-dir doubleQuotedDirPath] specifies extra CS5 dir path to delete, usually with Adobe on the end. double quotes "" are expected around the dir path.
@echo if I could get the uninstaller locations, I would do the uninstall automatically.
@echo A good uninstallation order is:
@echo Adobe Acrobat 9 Pro    (depends upon Air)
@echo Adobe Creative Suite 5 Master Collection    (installs and depends upon Air)
@echo Adobe Community Help    (Depends upon Air)
@echo Adobe Media Player    (depends upon Air)
@echo Adobe Reader    (I think depends upon Air)
@echo Adobe Air
@echo Adobe Flash Player Activex
@echo Adobe Flash Player Plugin
goto end
:admerr
@echo you need to right click and run your cmd shell or this script as Administrator first before running this script, or create a shortcut to this script with Administrator rights (advanced).
@echo nothing done, exiting
pause
goto end
:end

We have CS5 installed on a workstation, we have the products registered with Adobe. We are going to be replacing this workstation and reinstalling CS5 on the new workstation. Do I need to unregister the product in order to be able to reinstall it on a n

We have CS5 installed on a workstation, we have the products registered with Adobe. We are going to be replacing this workstation and reinstalling CS5 on a new workstation. Do I need to unregister the product to be able to install it on the new workstation. If so, how do I do this?
Thanks

you should deactivate (help>deactivate) that installation on the old workstation. then download and install on your new work station using your serial number. (ie, make sure you can find your serial number - if you need help with this, let us know.)
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Reinstall CS5 Design Standard: I purchased a box set and not need to reinstall, but I am missing a disc. Please provide the link to dowload the suite. I have all of the original serial numbers. Thanks.

I need to reinstall CS5 Design Standard on a new computer. I have uninstalled it on old computer, but now realize I am missing a disk. I have tried multiple avenues to track down the link for reinstalling this software, but have had no luck. Please provide a link where I can download software that I have already purchased on a disc. I have all of my serial numbers, and I can see the purchases in my account. But I can't find the download link. the one I was provided was not correct. Thanks for the help.

Jerryllmoreno the retail installation files are located at Download CS5 products.

I am trying to reinstall CS5 Production Pro-serial number is invalid

I am trying to reinstall CS5 Production Pro on a new computer. The computers that I had this program on have died. I am trying to reinstall on a new computer. I have been on hold for almost an hour and the customer care chat I've been on hold for that long as well. Can anyone offer any help. This is frustrating.

Artistgirl1967 are you using the registered serial number under your account at http://www.adobe.com/? You can find more details on how to locate your registered serial numbers at Find your serial number quickly.
If you are using the registered serial number then did you migrate/copy/transfer the current installation of Creative Suite 5 to this computer?

Error message " The serial number you entered is valid, but a qualifying product annoy be found on this computer" appears. Unable to reinstall CS5.5 on my macbook pro after Hard disk crashed & was replaced.

Error msg " The serial no you entered is valid,but a qualifying product cannot be found on this computer" appears. Can't reinstall CS5.5 onto Macbook pro after Hard disc crashed & was changed.

It is not clear if you understand what that message is indicating. It is telling you that you need to identify the older version of whatever CS5.5 upgrade you are installing to prove that you qualify for the upgrade. This could be CS5, CS4, etc.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

I have a license for Creative Suite CS3 and bought an upgrade for CS5 a few years later. Would the original serial number for CS3 be the same for my CS5 version?

I have a license for Creative Suite CS3 and bought an upgrade for CS5 a few years later. Would the original serial number for CS3 be the same for my CS5 version?

No... if you do not have CS3 installed, you will enter your CS3 serial number when asked for proof of a qualifying product... and then you will enter your different CS5 serial number... every version, new or upgrade, has a unique serial number

Will the CS5.5 Production Suite Run on Mavericks?

I've looked around the internet for this, and results are hard to find and not really clear. I need to know if the CS5.5 Production Suite will run on OS X 10.9. It's essential that a number of these are compatible, the ones I use the most often:
Illustrator CS 5.1
Photoshop CS 5.1
After Effects CS 5.5
Premiere CS 5.5
Audition CS 5.5
I've heard something that Photoshop can run if the user installs some previous version of Java, but I'm not sure how true that is. Anything else about the specific ones listed above? Anyone get the 5.5 versions to work under Mavericks?
I'm being forced to upgrade to 10.9 because I need to upgrade from Cubase 5 to 7.5- which unfortunately, is not compatible with Snow Leopard (10.6.8), which is what I'm currently running. If I can't run CS5.5, then I guess I'll be forced to spend another 400 bucks on an upgrade to CS6. I'm a student in college, so I can't readily afford that, and I can't afford to lose access to this software either.

If there was a definitive answer to this, you would have found it. Sorry, but you will just have to muddle through. The results are so unclear and even contradictory because everyone's upgrade path is different, they use different Macs and all that... You won't know if it works until you try.
Mylenium

Hard drive crashed, replaced drive and need to reinstall CS5 Extended but I don't have serial number, only product code on box. How do i get my serial number?

hard drive crashed, replaced drive and need to reinstall CS5 Extended but I don't have serial number, only product code on box. How do i get my serial number?

Beamer96 if the software has been registered then it will be under your account at http://www.adobe.com/. You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

CS5 Student License Question

Licensing question:
In 2011, I purchased a student license to CS5 for my mac. I have installed it on one laptop that I am the primary user of. The laptop has two user logins, mine and my husbands.
Can my husband use CS5 on the computer on an occassional basis (either through my username or his) and still be okay from a licensing point of view? There are several questions that hint at this, but I can't find a clear answer. I've read the EULA, but I'm still confused whether this is permissable or not.
Thanks for any help.

That's into the area of legal interpretation, but you don't need to overthink it. You may have purchased the license, but technically the activation is per computer, is it not? So one could simply assume that this is perfectly intended or at least within the freedom that the EULA provides... It's not like you're letting your neighbors use it for a buck an hour, or is it?
Mylenium

Uninstall, reinstall CS5 license question (production Suite)

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