Uninstall, ReInstall issues

Question

Is there a best way to do this ?
I'm running IDM v6.0 with SP1
java version "1.6.0" ( I don't believe this is officially supported )
apache-tomcat-6.0.2
WinXP
Hopefully, I'm getting close to the end of this saga, but maybe my personal observations and others comments will make the ride smoother for others.
The reason for this Uninstall, ReInstall was some LDAP error's that I'm hoping to have resolved.
The 1st time I uninstalled, using Control Panel, it could not find the uninstall .jar, so the CL window flashed and closed.
When I did reinstall v6.0 and SP1, I was successful, but Tomcat would not start the 'idm' context. Here are a few of the logged errors:
SEVERE: Context [idm] startup failed due to previous errors
java.lang.ClassCastException: com.sun.idm.idmx.web.AuthFilter cannot be cast to javax.servlet.Filter
Repository issues:
Is running the 'drop_waveset_tables', the same as manually doing 'drop database waveset' ?
If I've exported my repository data using console - export cmd ?
Do I run 'create_waveset_tables' during installation and then use console - import on top of it ?
Or can I do a full installation without a repository, until I use run 'import' ?
Behind the scenes:
- I've noted the C:\WINDOWS\system32\productregistry (xml)
-any registry settings ( I wouldn't know what they are )
TIA for any comments, links, references.

Answer 1

Hello there! Welcome to the forums @Tassie1
I noticed your post about the installation that may not be completing successfully, and I wanted to share my suggestion with you, that might help!
Try a level 3 uninstall to completely remove all of the HP printer files, and then reinstall the full driver. The steps are as follows:
1. Click Start and type %temp% in the run field, press enter to open the temp folder
2. Look for, and open the folder starting with 7z (Example: 7zS2356) (If there is more than one, choose the most recent folder)
3. Open folder Util
4. Open folder CCC
5.Run the L3uninstall.exe (may also be a .bat file)
6. When the uninstall has completed restart the computer
7. Run Disk cleanup from Accessories\ System Tools
8. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
9. Download the full feature software and drivers from here: HP Photosmart C4500/C4524 All-in-One Printer series Full Feature Software and Driver
10. Run the download and reinstall the printer
Please let me know if that helps and what happens!
R a i n b o w 7000I work on behalf of HP
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