Uninstall/Reinstall of Acrobat Pro not working

Acrobat Pro was malfunctioning. Every time I tried to search the file, it would crash. So I uninstalled it then tried to reinstall it, but Adobe Manager says it's up to date. I can't download and can't reinstall.

Sunday I uninstalled the program (I’m on the cloud) but couldn’t reinstall it. The launchpad said it was up to date, even though it was not on my system. So I downloaded and installed the 30-day trial version.
I had the exact same issues with the trial, so my technician figured it must be the preferences. He threw out all the old ones and the program worked flawlessly for 30 minutes. Then it would crash when I changed views by clicking and dragging. And about 15 minutes after that, it started crashing again when I tried to search. It also reverts to old preferences in the tools.
That may help you figure something out. I’m going to start over with troubleshooting again today.

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