Uninstall Trial version of Technical Communication Suite 2

I decided to try out CS2. I decided that I didn't need all the features and that I'd be okay just using the software I already had installed. Long story, short, I ran the uninstaller and it did not uninstall Acroat 9 Pro Extended. Because this is still in place, I cannot successfully view any PDF files on this machine and I can't even revert back to what I had before. How do I get this last piece of CS2 off my machine so I can get back to where I was before installing the trial version?

Try using the Adobe CS3Clean and CS4Clean scripts. These were designed for the CreativeSuite, but also take out Acrobat:
http://www.adobe.com/support/contact/cs3clean.html
http://www.adobe.com/support/contact/cs4clean.html

Similar Messages

Downloaded trial version of Technical Suite, asks for CD?

I've just downloaded the trial version of Adobe Technical Communication Suite and at one point in the installation a box pops up asking to insert the CD/DVD.
Which of course I don't have since I just downloaded the software.
There's a browse button on the dialog box and I've tried browsing to every part of the installation files that I now have on the computer, but it just clears anything I put there, obviously looking for something else.
Any ideas?

Try using the Adobe CS3Clean and CS4Clean scripts. These were designed for the CreativeSuite, but also take out Acrobat:
http://www.adobe.com/support/contact/cs3clean.html
http://www.adobe.com/support/contact/cs4clean.html

I signed up for the Technical Communications Suite Subscription yesterday. Now when I launch FrameMaker, it says I can either use as a trial or buy whereupon it propts for a serial number.

Signed up for the Technical Communications Suite Subscription yesterday. Now when I launch FrameMaker, I get a dialog box saying I either have to use it as a trial version (for 30 days) or buy it. If I click buy it prompts for a serial number.
On installation when I tried to access my adobe account in the dialog box that appeared. It said I didn't have an internet connection. My internet was working fine and I got the same message even once I launched my browser.

Did you install using an account with admin privileges? Do you have any Group or other security policies on machine that may restrict new software installs?
For installation issues, it's best to contact customer support.

Does the Technical Communication Suite have an installation application similar to the Creative Cloud Suite? If so, how do I get it? If not, how do I upgrade from version 4? Thank you

Does the Technical Communication Suite have an installation application similar to the Creative Cloud Suite? If so, how do I get it? If not, how do I upgrade from version 4?
Thank you.

Not sure what CCS has that you’re referring to, but TCS5 is out and can be installed via subscription or downloaded installer.

How to uninstall trial version of Adobe Acrobat Pro from a mac?

I installed a trial version Adobe Acrobat Pro from the Creative Cloud list on my Mac Pro 10.7.5. First, although I was supposed to have a 30 day free trial, it expired immediately. Worse, every time I try to open my former Adober Acrobat, I get prompted to buy a yearly subscription to Acrobat pro and cannot use my older version. I have tried various ways to uninstall the Acrobat Pro version and to get back to normal, with no success. Anyone out there to help or must I spend money on an international call to ask Adobe what to do? It seems that they have shut down their "chat" service. Any help will be appreciated. Thank you. Robert

This is not a Technical Communications Suite product. If this is AE CS4 you can try the CS4 Clean Script:
http://www.adobe.com/support/contact/cs4clean.html
If that fails, try the Microsoft Installer Cleanup Tool.
If that fails try the AE forum.

Adobe Presenter in Technical Communications Suite 5?

Is Adobe Presenter 9 included in Technical Communications Suite 5? I just downloaded a trial version of Tech Comm Suite 5, but did not receive Adobe Presenter (only Adobe Presenter Video Creator).

Yes, Adobe Presenter 9 is a part of Technical Communication Suite.
Have you ever install Adobe Presenter 9 on your machine ?
Please check the version of your Microsoft PowerPoint.?
Please check this document for tech specs and installation instructions.
http://helpx.adobe.com/presenter/release-note/presenter-9-release-notes.html
Regards,
Rajeev.

Adobe RoboHelp 7 and the Adobe Technical Communication Suite have just been posted

Hi, folks.
The long-awaited Adobe RoboHelp 7 and the Adobe Technical
Communications Suite have just been posted on the Adobe website.
There are 30-day Trial versions that can be downloaded here:
http://www.adobe.com/ap/products/robohelp/
Follow the link that says "Download the trial". After you
sign in, you can download either the RoboHelp 7 standalone release,
or the Technical Communications Suite which contains these
integrated products: RoboHelp 7, FrameMaker 8, Adobe Captivate 3
and Acrobat 3D.
If you or members of your team use both RoboHelp and
FrameMaker, I'd strongly advise you take a look at Tech Comm Suite.
It's more than simply a "bundle:" of products. There is real
integration among the apps. Here are details:
http://www.adobe.com/ap/products/technicalcommunicationsuite/
For some screenshots and information, check out Peter
Grainge's website
http://www.grainge.org/pages/authoring/rh7/rh7.htm
I will also be posting some Adobe Captivate movies of the new
interface on my website in the next day or two.
http://www.hypertexas.com
You can also read more on the Adobe Tech Comm Blog
http://blogs.adobe.com/techcomm/technical_communication/
These are exciting times. Two releases in one year! I don't
think there's any doubt about Adobe's committment to RoboHelp now
Thanx,
John

The first thing I looked at was the upgrade price, which is I
think is pretty reasonable. I may not have made it clear in my
other post that I installed the RH7 trial with RH6 still installed.
I'm pretty sure management will spring for an upgrade, and I don't
intend to use RH6 simultaneously at that point--only while I'm
doing the trial.
The main thing I'm checking out is the double-byte character
support. One complaint I have there is that in HTML view, Japanese
characters are showing as squares. If I open the same topic file in
Notepad, the Japanese characters show up there, so I know RH7 isn't
really messing up the characters, it's just not displaying them in
HTML view. This still makes it difficult to manipulate Japanese
text in HTML view. Does anyone know if there is a way for these
characters to display in HTML view properly? Should I start a
different post? Thanks,
Ben

Application Manager fails to initialize (Technical Communication Suite 4)

I am going round and round in circles with this problem, and am unable to find any help specific to Technical Communication Suite (although I feel it's probably the same problem as reported for the Creative Suite software mentioned elsewhere).
When Application Manager launches, it finds a whole raft of updates for Tech Comm Suite 4. Then says the first thing it has to do is update itself... but this fails with an extremely unhelpful error message:
"Adobe Application Manager
Some internal error occured during installation. Error Code: U49M1P1"
I've downloaded the FrameMaker 11 patch manually, but unless I'm missing something the Captivate one just directs me to use the Application Manager!
Another suggestion is tho use Adobe Support Advisor - but it's own blurb says it relates to Tech Comm Suite 3...and I have absolutely no idea HOW I'm supposed to use it once I've switched off the automatic stuff (which says there are no problems)! And again, it directs me to customer support...
I'm using Windows 7 32-bit with 3GB of RAM; Tech Comm Suite 4.
Just in case it's relevant, had an issue installing one component of the suite as had previously (a few months ago) had a trial of the software on this machine. Took an hour of chat with someone remotely taking control to install it.
I also do have FM9 installed on this machine, and (running on a VM) Captivate 3 and FM 7.2. I'm hoping I don't have to lose all of these as I will also lose the corresponding clients!
Do I really need to uninstall all Adobe software?
Alison

Dear Alison,
Apparently a network adapter named "Microsoft Virtual WiFi Miniport Adapter" is preventing Adobe Application Manager from reaching Adobe update servers.
I found a document on the internet explaining what to do:
http://dasongoh.blogspot.nl/2011/12/how-to-fix-adobe-application-manager.html
Hope it helps.

Enterprise deploy Adobe Technical Communication Suite 5

Enterprise deploy Adobe Technical Communication Suite 5. AAMEE 3.1 doesnot recognize the package and creative cloud packager doesnot help either as the package created by ccp doesnot get installed

Going to answer my own question. Its long, and im not sorry as it took me over an hour to work it out and test!
So my scenario is I am creating a disk image to deploy to my end users (over 50), I have a Volume Licence key, however installing Technical Communications Suite 5 will not install until I have logged into my adobe account which will cache my details in the image and we dont want that.
So... I have found a link to silently installing Technical Communications Suite 3 (close enough? - Yes!).
There are several things to do which with a little more work can be deployed with GPO etc...
Copy the media to somewhere, we will assume c:\TCS5
I have the following folders and files in this folder -
*deploy
*packages
*payloads
*resources
*Set-up.exe
Copy the correct language file .xml from "deploy" for me this is "Install_en_US.xml" and drop it in "c:\TCS5" for no real reason other than it makes it easier for me.
Edit this file (i used notepad++) to only include the products you want to install. i.e. Acrobat only from the TCS suite.

<Payload adobeCode="{5EEBC969-9161-4053-B4E0-200000000000}">
<Action>install</Action>
</Payload>

<Payload adobeCode="{23D3F585-AE29-4670-8E3E-640000000000}">
<Action>install</Action>
</Payload>
Create a file named "application.xml.override" in c:\TCS5 which should include the following information, you will need to enter two values yourself:
PRODUCT SERIAL NUMBER WITHOUT DASHES - This is fairly obvious and is your TCS5 product code
PAYLOAD CODE - To get this code open the setup.xml file on the media c:\TCS5\payloads\setup.xml, copy the product code between <mediaSignature> and </mediaSignature> Example: <Configuration><Payload adobeCode="{DE60F0DE-469A-42DC-A678-978313210057}">.
The rest is pretty obvious:
Registration - Do you want end users to register?
Updates - Do you want the product to self update?
EULA - Not interested as I have already read it
<?xml version="1.0" encoding="utf-8"?>
<Configuration>
    <Payload adobeCode="{PAYLOAD CODE}">
        <Data key="Serial" protected="0">PRODUCT SERIAL NUMBER WITHOUT DASHES</Data>
        <Data key="Registration">Suppress</Data>
        <Data key="Updates">Suppress</Data>
        <Data key="EULADelay">-1</Data>
    </Payload>
</Configuration>
Save this file.
Now you have you install language file, your override file and you set-up.exe file in c:\TCS5. Lets install... Now the guide wont tell you all the paths need to be absolute, not from where you are running the command from.
c:\TCS5\Set-up.exe --mode=silent --deploymentFile=c:\TCS5\Install_en_US.xml --action=install --c:\TCS5\overrideFile=application.xml.override
Tada! It should install. (the default action is install so you can omit --action=install this was also spelt wrong in the snippets I found so go careful)
If you get issues the install logging is pretty good, they can be found here : “\Program Files(x86)\Common Files\Adobe\Installers\” (also could be Program Files without the (x86) on your system.
If you get error 16, your file names or paths are probably wrong, error code 19? close any conflicting apps the log file will tell you whats causing the holdup.
You can uninstall with the same procedure just swap out the language install xml file to the uninstall xml file.
So there it is, if you have a better way or AAMEE 3.2 is released, drop me a PM so at least I can then slipstream the updates in... Thats the next job...

Adobe Technical Communication Suite 1.3 Announced

Adobe Technical Communication Suite
(www.adobe.com/products/technicalcommunicationsuite) has been
updated today. Technical Communication Suite 1.3 now contains the
new Adobe Acrobat 9 Pro Extended. Technical Communication Suite
customers can purchase an upgrade that includes Acrobat 9 Pro
Extended. Adobe Acrobat 9 Pro Extended is a superset of Acrobat 9
Pro, all the powerful 3D features, and Adobe Presenter, Adobe
LiveCycle Designer ES, and Adobe 3D Reviewer software. With
Presenter, you can add video, voice-over, demos, and interactive
quizzes to Microsoft PowerPoint slides, and then output to PDF for
reliable, cross-platform sharing. I am sure learning professionals
will love this new and exciting feature.
With Acrobat 9 Pro Extended, you can now deliver the richest,
most engaging PDFs with new support for videos and portfolios.
Easily share video in PDF - Convert a variety of video
formats to FLV for reliable, cross-platform sharing of video,
animations, and applications in PDF documents. With native support
for Adobe Flash technology, no additional media player is necessary
for playback.
Insert video in PDF - Embed video in Microsoft Word or
PowerPoint and convert to FLV in PDF or insert FLV or H.264 video
in PDF files for direct playback in Acrobat and Adobe Reader.
Easily review video - Comment on video using any of the
commenting and markup tools to add feedback to a specific frame.
Unify the widest range of content in a PDF Portfolio -
Assemble documents, drawings, e-mail, spreadsheets, and rich media
— including audio, video, 3D, and maps — in a single,
compressed PDF Portfolio.
Use professionally designed templates - Choose one of many
professional templates to quickly integrate content, define
navigation, and add polish to your PDF Portfolio. Add your logo and
include descriptions to guide recipients through the contents.
I have not listed the most compelling 3D features here. For
more details on features, please click here -
http://www.adobe.com/products/acrobatproextended/features/
Acrobat.com services are now available (announced
simultaneously) that enable you to store and share large documents,
collect form data, and review documents with virtually anyone
across the world.
Thanks and regards
Vivek Jain
Group Product Manager, Adobe Systems
Adobe Technical Communication Suite, FrameMaker and RoboHelp
www.adobe.com/products/technicalcommunicationsuite/
blog-
http://blogs.adobe.com/techcomm/
RoboHelp Packager for Adobe AIR-
http://labs.adobe.com/technologies/robohelp/

Hello Vivek,
Thanks for the announcement.
It is nice to know that anyone that now purchases the
Technical Communication Suite 1.3 as an upgrade will get Adobe
Acrobat 9 Pro Extended for the same price I paid in October 2007
for the Tech Comm Suite with Adobe Acrobat 8. Had I only waited
until this month to purchase the Technical Communication Suite I
too would have the latest version of Adobe Acrobat but alas, I will
have to spend an additional $300US to upgrade to TCS 1.3. Which
means I will have paid 30% more for the TCS than anyone purchasing
it now.
Sometimes it just does not pay to be an early adopter of a
product and have to go through the pain of wondering why RoboHelp 7
was so slow (among other bugs)...but I digress.
I understand you likely have nothing to do with the pricing,
but I felt I had to say something.
Regards,
Randi

How to uninstall trial version of adobe after effects on vista

been having problems doing this, it wont work in the control panel when try to uninstall it. any help?

This is not a Technical Communications Suite product. If this is AE CS4 you can try the CS4 Clean Script:
http://www.adobe.com/support/contact/cs4clean.html
If that fails, try the Microsoft Installer Cleanup Tool.
If that fails try the AE forum.

Strong DITA integration into FM Technical Communication Suite

My motivation to vote for a strong DITA integration is that I can imagine the FM Technical Communication Suite as an very appropriate tool to support the DITA Learning and Training Content Specialization in a smart way.
That's important as on April 1, 2008 the DITA Technical Committee has approved Design Proposal 12058 for inclusion of the DITA specialization for learning and training content in the formal design plan for DITA 1.2.
My long-term vision for the FM Technical Communication Suite is, for example,
* write your quiz is FM and use it in Adobe Captivate
My short-term vision the for the FM Technical Communication Suite is
* improve the usability of the DITA plugin for technical writers
Looking forward to a user-to-user discussion about which smart DITA integration into the FM Technical Communication Suite.

b Smart Language Identification
GOAL
FM DITA plugin uses the xml attribute for language identification
to set
Proposal
The language identification attribute is
xml:lang
see
http://www.w3.org/TR/2000/REC-xml-20001006#sec-lang-tag
A scretch of an implementation:
Change the entry for the attribute xml:lang in the related EDDs from
Name: xml:lang String Optional
to
Name: xml:lang Choice Optional
Choices: en-US | de-DE
Default: en-US
Note: en-US means language(englisch)-country(USA)
A smart integration would
* language-country codes for all combinations supported by FM
* May be the drop-down list of
ParagraphFormatting/PropertiesFont/Language
can view the lanuage-country codes, too
* TextFormatRules similar to this one are necessary
If
Specification Concept[xml:lang="de-DE"]
ParagraphFormatting
PropertiesFont
Language
Deutsch
Well, my current workaround is I add a version of the above TextFormatRule to all elements which are specificied in the 'info-types' variable of the topic.edd
Any smarter workarounds known?

Installing Technical communication suite

Folks
I am trying to install Technical communication Suite (mainly
for Captivate at the moment - the rest I'll use later) . I am
running Windows XP, Pentium 4 etc and have a licenced version of
Captivate 2
I keep getting the error message Error: Unable to Load
Product Information as soon as click on the first button on the
initial screen (activated by autorun)
I have worked through the troubleshooting doc on the adobe
site to no result.
The installation process starts up OK on my old steam powered
PC - but I want to install this on my better Pc
any suggestions?
Regards
Steven Knight

Hi Steven
Unfortunately, almost all of us here already have the product
successfully installed.
First, I'd try what is outlined in
this link.. If that
doesn't help, I'd strongly encourage you to contact Adobe support
and see what they have to say.
For what it's worth here, Adobe has changed the installation
method for most of their products. This means that installation
issues aren't problematic with only Captivate. There are issues
with many of the products.
Cheers... Rick

Technical Communication Suite 3 - Install Location Correct?

Hi All,
I've just installed the new TCS3 upgrade from TCS2.5 on my XP Pro SP3 machine. The installer on the DVD seemed to work fine, but I just noticed that it didn't create a \Technical Communications Suite x\ folder like other TCS versions had. It placed all the components (FM10, RH9, etc) in the \Program Files\Adobe\ folder. Has anyone else seen this behaviour? I just found it odd that it seems to have performed a "standalone" component install with the added functionality of the suite.
Jeff

Hi Jeff,
This is the as per the new design of TCS 3. In earlier version all the suite products were placed in TCS folder but in TCS 3 you will not see any TCS folder but all the individual component will have separate folder in "C:\Program files\Adobe"
Thanks,
Sameer

Unable to install components of Technical Communications Suite 3.5

Standard installation of tech comms 3.5 suite fails at the final hurdle.
Log file is as follows:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DS013, DW050 ... WARNING: DS013, DW016 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 5 warning(s)
WARNING: DS013: Payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 is already installed and the session payload {E3794450-8781-11E0-B632-B1904824019B} AdobeHelp 3.5.0.0 has no upgrade/conflict relationship with it.
ERROR: DS013: Verifying payload integrity : Failed with code 1
WARNING: DW016: NOTE: Cannot set action to the payload {CDFA9A73-683D-48cc-BB8E-5ACF8019963B} MSXML 4.0 SP2 4.0.0.0 as it is already upgraded by the payload {82A867E9-52D6-4f0d-B5F1-D96965B1D3B3} MSXML 4.0 SP2 4.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {CDFA9A73-683D-48cc-BB8E-5ACF8019963B} MSXML 4.0 SP2 4.0.0.0 as it is already upgraded by the payload {82A867E9-52D6-4f0d-B5F1-D96965B1D3B3} MSXML 4.0 SP2 4.0.0.0
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {7DE6CDC3-CFEE-4564-813D-3F59E5D71F10} Adobe Captivate 5.5 5.5.0.0 -----------
WARNING: DF012: File/Folder does not exist at E:\Adobe Technical Communication Suite 3.5\payloads\AdobeCaptivate5.5Core\OEM(Seq 4002)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Captivate Reviewer: Install failed
ERROR: DW050: - Adobe Captivate Quiz Results Analyzer: Install failed

Hi There,
Looking at the log files indicates that you already had "Reviewer" and "Quiz analyzer" installed on your machine from the previous installation of Captivate. "Adobe Captivate Reviewer" and "Adobe Captivate Quiz Results Analyzer" are installed as a separate component when you install Captivate. Even if you uninstall Captivate then also you need to uninstall these two separately. I think in your case you already had Captivate before on this machine. If that is the case then you can ingnore these errors and continue to work. You can also verify by launching the above two components separately and see if they are working.
Regards,
Mayank

Uninstall Trial version of Technical Communication Suite 2

Similar Messages

Maybe you are looking for