Uninstall won't uninstall apple software update.  I get same msg when trying to install itunes. A problem with this pkg.

Uninstall won't uninstall apple software update.  I get same msg when trying to install itunes.  Problem with this windows installer pkg.

Hey NatRgrL!
Try using the steps in this article to help you remove iTunes properly:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

Similar Messages

  • Getting "Older version of Apple Software Update cannot be removed." when trying to install iTunes.

    I see old posts that recommend using the Windows Installer Cleanup Utility, but when I go to the Microsoft web site it has been removed because it causes problems with other software.

    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove".
    Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

  • I need to uninstall Apple Software Update program but can't.  Message reads: "There is a problem with this Windows installer package.  A program requirement for this install to complete could not be run." I have XP

    Following steps in support.apple. iTunes was uninstalled with no problem, This was 2nd step and 2nd error was "fatal error during installation" I left everything as it appeared and no further steps were taken. I saw instructions for other OS "fixes" to these error messages, but not XP. Am aware it is no longer supported, but, my desktop is not designed for any OS but XP. Was uninstalling to fix a problem logging to my account within iTunes, and, was getting error "no connection to internet" Diagnosed it and found the secure server was rejecting my log in attempts, but internet connection was fine. Have Avast and Malwarebytes apps and, after running two sessions each, found Trojans which were quarantined. Rebooted and still getting same error. Uninstalling was last resort.
    Help! If I hadn't already uninstalled iTunes, I would let it go since I could still access my music and other media. My iPod and iPhone would have just had to survive without the ability to sign in to my account, but, I needed to update my address to use my debit card for a storage upgrade and it was rejected because I just moved and the account needed to be corrected to reflect the change

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) (not for XP) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • Why do I get an error when trying to install iTunes 11.4 update?

    When I try to install the 11.4 update with Apple Software update it gives me an error at the end and does not install.

    Hi olsondan,
    If you are having issues installing iTunes for Windows I would suggest that you troubleshoot using the steps in this article -
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Thanks for using Apple Support Communities.
    Best,
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  • After updating my iTunes to 10.4 I get an error message saying "iTunes was not insatlled correctly. Please reninstall iTunes. Error 7 (widows error 999).  I reinstalled and still get same message when trying to run iTunes.

    When I installed the update originally, it said it installed correctly.  How do I fix this?

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99659)

  • Could not write value APSDaemon to \Software\Microsoft\Windows\Current Version\Run when trying to install itunes, could not write value APSDaemon to \Software\Microsoft\Windows\Current Version\Run when trying to install itunes

    I treiws upgrading my itunes to the b=newest version and I got the following error:
    "could not write value APSDaemon to \Software\Microsoft\Windows\Current Version\Run. Verrify that you have sufficent access to that key or  contact you support personnel"
    I then went to that key and changed the permissions on it so that for Everyone - it was Full Controll instead of limited and I also changed the permissions for my administrative account which also didn't have full control. I tried to go back to the Itunes installer but it still wouldn't let me continue the process.
    Any help would be much appreciated.
    Musicalrabbi2k3

    Reinstall the system.

  • When trying to install itunes on my PC, I get the message (unable to remove the older version of Bonjour as well as the message unable to remove the older version of Apple software update). Please advise how to proceed.

    Please help with this problem. When trying to install itunes on my HP520 PC, I get the error message (unable to remove the older version of Bonjour as well as the message unable to remove the older version of Apple software update).

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Apple Software Updateentries and click "Remove", as per the following screenshot:
    Next, select any Bonjour entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
    http://www.apple.com/itunes/download/
    Does it go through properly this time?

  • HT1923 When I try to uninstall iTunes I get a message saying iTunes 64 msi can not be located and I should enter an alternate path. How would I know where it it is? I get the same message when trying to install the update to iTunes 10.6.1.

    When I try to uninstall iTunes I get a message saying iTunes 64 msi can not be located and I should enter an alternate path. How would I know where it it is? I get the same message when trying to install the update to iTunes 10.6.1.

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • It wont let me delete my apple software update so i can download the new version of itunes, it say cannot find the folder

    it wont let me delete my apple software update so i can download the new version of itunes, it say cannot find the folder

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • HT2404 when downloading through apple software update i get a message which reads invalid signature

    when downloading through apple software update i get a message which reads invalid signature

    If you are trying to update iTunes, try downloading it and installing manually.  Go to http://www.apple.com/itunes/download/, download the latest version and save it on your computer, then double-click on it to install.

  • My ipad2 cannot find my HP A3050 j661b airprint printer although the printer is connected with the same wifi network.Software updates are current on all and my other labtops also work properly with this printer in the same network.Further more it used to

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  • HT1926 When trying to install iTunes, I'm getting the following error "Apple Mobile Device failed to start.  Verify that you have sufficient privileges to start system services".  How do I fix this?

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