Uninstallation of applications in cloud

I'm new to creative cloud and I installed the application Lightroom but I dont like to work with it and uninstalled it as a normal program
but in my cloud panel it showing that the application is installed. I prefer my photoshop to work being use to it so I uninstalled Lightroom.
Is there a way to uninstalled the applications that we don't want after installing them with cloud.
Thank's for the time you take to help me.
Lise

Ideally, running the uninstaller from the Control panel's Add and remove program should remove it however there could be some ramanent part which Creative Cloud mat be detecting.
For Lightroom, you can follow the below link :-
http://helpx.adobe.com/lightroom/kb/manually-remove-lightroom.html
For other applications like Photoshop, run the cleaner tool.
http://www.adobe.com/support/contact/cscleanertool.html
NOTE :- It is recommended to uninstall the application from Control Panel first else it could cause other issues.

Similar Messages

I get an error when trying to open "The application Creative Cloud can't be opened. -1712

I get an error when trying to open "The application Creative Cloud can't be opened. -1712

The application Install.app can't be opened. -1712

The application "Creative Cloud" can't be opened -1701

Ran into an odd issue, the creative cloud desktop never initialized, it tried to but was never able to connect, (not an internet issue at all, just some kind of installation issue)
So the message "the application "Creative Cloud" can't be opened -1701" when you try to open the application.
Tried to uninstall, "unable to shutdown Creative Cloud Desktop. Quit Creative Cloud desktop and try again"
(the application does not appear to be running because it was never fully installed)
Attempted force quit, application does not appear in menu dialog.
Ran activity monitor cc shows as not responding, successful force quit.
Ran the app again, this is all it does, never loads.
Any thoughts suggestions, I have a hammer, drill and play dough...

Thanks for your reply, I quit the process for the adobe command, then I was able to uninstall, trying a new download now, here is the interesting thing.
Command:         Creative Cloud
Path:            /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
Version:         1.6.0.393 ()
Parent:          launchd [198]
PID:             8005
Event:           hang
Duration:        1.55s
Steps:           16 (100ms sampling interval)
Looks like it hung itself, (Mail.app, I think is probably the issue, it suspends programs, so if adobe did not listen for that hook then it would not be able to resume, solution, quit mail.app
Since you have to authorize the installer I would think they could look for mail.app and ask to shut it down.

Application creative cloud can't be opened -1712

I am trying to change accounts for my creative cloud - so i am trying to uninstall it and then download again - is there a better way? right now i cannot even get it to open, i get the error message "application creative cloud can't be opened -1712" can anyone help? i just want to put my new account on my computer and take the old account off.

Are you getting error -1712 MAC?
If yes then open Activity Monitor from Applications/Utilities.
Then Quit Creative Cloud process.
Then try to launch.
If it is not working, then restarting computer once might fix the issue.

License Database required for Application on Cloud

Dears,
We have planning to deploy our ERP Application on Cloud (With Cloud Provider), and we use Oracle for database.
So we want to ask about Licenses Required of database if we want to move our Application to Cloud. Becouse that's issue for our cloud provider.
We need this information as soon as possible.
Thanks & regards,
Iwan K

You can find info on our licensing here:
http://diamond.businessobjects.com/node/1523
http://diamond.businessobjects.com/node/449
See sections 3.6 and 4.9
From my reading of it, the free licenses that are obtained by registering are only valid for development purposes only - not deployment as you are doing. So I believe that a professional license will need to be obtained for each server that the product will be deployed to.
Note: I am not a sales rep / lawyer - so I would recommend talking to someone on our sales team who can give you a better idea of the requirements - what I have stated above is my opinion.
a programmer learning programming from perl is like a chemisty student learning the definition of "exothermic" with dynamite

Application Creative Cloud en anglais ?

Bonjour,
Nous possédons 6 licences Creative Cloud. Sans savoir pourquoi, l'un d'elle est en anglais !?!
En fait, c'est l'application Creative Cloud qui est en anglais (pas les logiciels puisque justement dans Creative Cloud, nous mettons bien Language : French).
Comment faire pour que cette appli Creative Cloud soit également en français ?
Dans l'attente de vos réponse…

Ok, merci. Nous avons eu un cas similaire il y a quelques mois - malheureusement sans avoir pu trouver la cause du problème. Je pense qu'il y a un problème de rafraîchissement dans la langue choisie.
Voici, ce que je vous recommande:
Désinstallez Creative Cloud de la machine où il a été installé en Anglais.
Allez dans les préférences "Langue et Texte". Changez les préférences vers une autre langue avec laquelle vous pouvez vous débrouiller. Je suggère une autre langue que l'anglais - peut-être l'espagnol ou l'italien?
Relancez votre machine et l'interface devrait être dans cette nouvelle langue.
Installez l'application Creative Cloud. Vérifiez que l'application est bien installée dans la langue de l'OS.
Si c'est le cas, je suggere de recommencer les étapes de 1 à 4 en sélectionnant le français cette fois-ci. En espérant que CC soit affiché en français cette fois-ci.
Désolé pour toutes ces étapes. Ce n'est pas un problème trés courant et nous n'avons pas pu le reproduire en interne.
Cordialement,
--Jean-François.

The application "Creative Cloud" is not open anymore.

I try to open the creative cloud app and just see this ( The application “Creative Cloud” is not open anymore.)

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Je n'arrive pas à télécharger l'application Creative Cloud pour le bureau sur MAC

je n'arrive pas à télécharger l'application Creative Cloud pour le bureau sur MAC

MAC OSX 10.7.5 sur CHROME Version 35.0.1916.153
Le site adobe est HS : lorsque j'essaie de télécharger l'application Creative Cloud pour le bureau depuis cette page : https://creative.adobe.com/fr/products/creative-cloud
J'obtiens un message d'erreur : "Notre serveur rencontre actuellement des problèmes, veuillez réessayer ultérieurement. Si le problème persiste, contactez le Service clientèle."
C'est vraiment pénible...

Help - Impossible d'ouvrir l'application "creative cloud" -1712.

Salut à tous,
J'ai besoin d'aide en urgence.
Je n'arrive plus a ouvrir mon Creative Cloud, il est en mode de mis a jour depuis quelques jours...
J'aimerais télécharger Adobe Flash, mais impossible d'ouvrir l'application.
Il affiche : Impossible d'ouvrir l'application "creative cloud" -1712.
Merci de m'aider si quelqu'un a une réponse

Please check the links in :'
Re: error -1712 creative cloud don't open
The application Creative Cloud Installer.app can't be opened
adobe creative cloud cannot open. Code 1712.
Regards
Rajshree

When I click to download an application, my cloud is empty, i don't see anything, why ?

when I click to download an application, my cloud is empty, i don't see anything, nothing is happening... why ?
Message was edited by: Véronique Villanueva

yesiynez wrote:
I created the new one simply because I forgot my password to the old apple id. So should I reset my phone? Is there a way I can possibly delete the old apple id through itunes?
There is no deleting of apple id - you just don't use it all.
Note all apps that was purchase using the old id, you will have to use that id and password to update apps.
Apps are tied to the apple id that was used to purchase it. You can try and delete the old apps and download it with the new id.

Creating Application on cloud

Hi All ,
Can some one give me ideas on how to make an sap application as cloud enabled ?
Say , I want to make Material Management on cloud . Is it possible ? If yes ...How?
Thanks&Regards,
Roopa

Hi Moreshwar ,
try it on Google Chrome in debug mode (e,g., More Tools -> Developer Tools -> console) to view problems.
Regards
Kenny

How to re-install an application from cloud

I was having problems with the HDR processing window - preview of image was very dark and therefore couldn't process images. I checked my images on another computer through Photoshop HDR and all worked absolutely fine - as expected, the preview very clear etc. I decided to uninstall Photoshop - done, hoping that cloud would recognise application no longer on computer and so allow me to re-install. This does not appear to have happened - in cloud list Photoshop still ticked as installed but I no longer have the application on my computer - can you advise. Thank you

That's the way I've done it but had no problems. I first uninstalled Photoshop CC on one computer before installing it on another. (You're still allowed up to two installs though, I believe. Can be any combo too, like having an install on a PC and another on a Mac.)
Did you try logging out and then logging back in to the Create Cloud app to see if it updated?

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ERROR : 1:Type "java.lang.SecurityManager" not allowed.
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ERROR : (Line No:193 Method Name:java.lang.Runtime->getRuntime())
ERROR : 3:Type "java.lang.Runtime" not allowed.
ERROR : (Line No:193 Method Name:java.lang.Runtime->exec(java.lang.String[], java.lang.String[], java.io.File))
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ERROR : (Line No:193 Field Name:info.aduna.platform.ProcessLauncher->subProcess ->OnClassSignature:java.lang.Process)
ERROR : 5:Type "java.lang.Runtime" not allowed.
ERROR : (Line No:196 Method Name:java.lang.Runtime->getRuntime())
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ERROR : (Line No:196 Method Name:java.lang.Runtime->exec(java.lang.String, java.lang.String[], java.io.File))
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ERROR : (Line No:196 Field Name:info.aduna.platform.ProcessLauncher->subProcess ->OnClassSignature:java.lang.Process)
ERROR : 8:Type "java.lang.Process" not allowed.
ERROR : (Line No:198 Field Name:info.aduna.platform.ProcessLauncher->subProcess ->OnClassSignature:java.lang.Process)
ERROR : 9:Type "java.lang.Process" not allowed.
ERROR : (Line No:198 Method Name:java.lang.Process->getInputStream())
ERROR : 10:Type "java.lang.Process" not allowed.
ERROR : (Line No:199 Field Name:info.aduna.platform.ProcessLauncher->subProcess ->OnClassSignature:java.lang.Process)
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ERROR : (Line No:203 Field Name:info.aduna.platform.ProcessLauncher->subProcess ->OnClassSignature:java.lang.Process)
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ERROR : (Line No:219 Field Name:info.aduna.platform.ProcessLauncher->subProcess ->OnClassSignature:java.lang.Process)
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ERROR : (Line No:220 Field Name:info.aduna.platform.ProcessLauncher->subProcess ->OnClassSignature:java.lang.Process)
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ERROR : (Line No:219 Field Name:info.aduna.platform.ProcessLauncher->subProcess ->OnClassSignature:java.lang.Process)
ERROR : 19:Type "java.lang.Process" not allowed.
ERROR : (Line No:220 Field Name:info.aduna.platform.ProcessLauncher->subProcess ->OnClassSignature:java.lang.Process)
ERROR : 20:Type "java.lang.Process" not allowed.
ERROR : (Line No:220 Method Name:java.lang.Process->destroy())
ERROR : 21:Type "java.lang.Process" not allowed.
ERROR : (Line No:221 Field Name:info.aduna.platform.ProcessLauncher->subProcess ->OnClassSignature:java.lang.Process)
ERROR : 22:Type "java.lang.Process" not allowed.
ERROR : (Line No:219 Field Name:info.aduna.platform.ProcessLauncher->subProcess ->OnClassSignature:java.lang.Process)
ERROR : 23:Type "java.lang.Process" not allowed.
ERROR : (Line No:220 Field Name:info.aduna.platform.ProcessLauncher->subProcess ->OnClassSignature:java.lang.Process)
ERROR : 24:Type "java.lang.Process" not allowed.
ERROR : (Line No:220 Method Name:java.lang.Process->destroy())
ERROR : 25:Type "java.lang.Process" not allowed.
ERROR : (Line No:221 Field Name:info.aduna.platform.ProcessLauncher->subProcess ->OnClassSignature:java.lang.Process)
ERROR : 26:Type "java.lang.Process" not allowed.
ERROR : (Line No:238 Field Name:info.aduna.platform.ProcessLauncher->subProcess ->OnClassSignature:java.lang.Process)
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ERROR : (Line No:239 Field Name:info.aduna.platform.ProcessLauncher->subProcess ->OnClassSignature:java.lang.Process)
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ERROR : (Line No:239 Method Name:java.lang.Process->destroy())
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ERROR : (Line No:202 Method Name:java.lang.System->exit(int))
ERROR : 2:Method "exit" not allowed from "java.lang.System".
ERROR : (Line No:207 Method Name:java.lang.System->exit(int))
ERROR : 3:Method "exit" not allowed from "java.lang.System".
ERROR : (Line No:216 Method Name:java.lang.System->exit(int))
ERROR : 4:Method "exit" not allowed from "java.lang.System".
ERROR : (Line No:231 Method Name:java.lang.System->exit(int))
ERROR : 5:Method "exit" not allowed from "java.lang.System".
ERROR : (Line No:240 Method Name:java.lang.System->exit(int))
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ERROR : 1:Type "java.nio.ByteBuffer" not allowed.
ERROR : (Line No:325 Method Name:java.nio.ByteBuffer->wrap(byte[]))
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ERROR : (Line No:326 Method Name:java.nio.charset.CharsetDecoder->decode(java.nio.ByteBuffer))
ERROR : 3:Type "java.nio.CharBuffer" not allowed.
ERROR : (Line No:328 Method Name:java.nio.CharBuffer->toString())
ERROR : 4:Type "java.nio.ByteBuffer" not allowed.
ERROR : (Line No:325 Variable Name:java.nio.ByteBuffer byteBuf ->OnClassSignature:java.nio.ByteBuffer)
ERROR : 5:Type "java.nio.CharBuffer" not allowed.
ERROR : (Line No:326 Variable Name:java.nio.CharBuffer charBuf ->OnClassSignature:java.nio.CharBuffer)
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ERROR : 1:Type "java.nio.CharBuffer" not allowed.
ERROR : (Line No:279 Method Name:java.nio.CharBuffer->wrap(java.lang.CharSequence))
ERROR : 2:Type "java.nio.CharBuffer" not allowed.
ERROR : (Line No:279 Method Name:java.nio.charset.CharsetEncoder->encode(java.nio.CharBuffer))
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ERROR : (Line No:280 Method Name:java.nio.ByteBuffer->remaining())
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ERROR : (Line No:281 Method Name:java.nio.ByteBuffer->array())
ERROR : 5:Type "java.nio.ByteBuffer" not allowed.
ERROR : (Line No:281 Method Name:java.nio.ByteBuffer->remaining())
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ERROR : (Line No:279 Variable Name:java.nio.ByteBuffer byteBuf ->OnClassSignature:java.nio.ByteBuffer)
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ERROR : (Line No:217 Method Name:java.lang.Runtime->getRuntime())
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ERROR : (Line No:217 Method Name:java.lang.Runtime->addShutdownHook(java.lang.Thread))
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ERROR : (Line No:226 Method Name:java.lang.Runtime->getRuntime())
ERROR : 7:Type "java.lang.Runtime" not allowed.
ERROR : (Line No:226 Method Name:java.lang.Runtime->removeShutdownHook(java.lang.Thread))
ERROR : 8:Type "java.nio.channels.FileLock" not allowed.
ERROR : (Line No:232 Field Name:org.openrdf.sail.helpers.DirectoryLockManager.1->val$fileLock ->OnClassSignature:java.nio.channels.FileLock)
ERROR : 9:Type "java.nio.channels.FileLock" not allowed.
ERROR : (Line No:232 Method Name:java.nio.channels.FileLock->release())
ERROR : Class:org.openrdf.sail.helpers.DirectoryLockManager (10 Errors)
ERROR : 1:Type "java.nio.channels.FileChannel" not allowed.
ERROR : (Line No:89 Method Name:java.nio.channels.FileChannel->lock())
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ERROR : (Line No:90 Method Name:org.openrdf.sail.helpers.DirectoryLockManager->createLock(java.io.RandomAccessFile, java.nio.channels.FileLock))
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ERROR : (Line No:89 Variable Name:java.nio.channels.FileLock fileLock ->OnClassSignature:java.nio.channels.FileLock)
ERROR : 4:Type "java.nio.channels.FileChannel" not allowed.
ERROR : (Line No:163 Method Name:java.nio.channels.FileChannel->tryLock())
ERROR : 5:Type "java.nio.channels.FileLock" not allowed.
ERROR : (Line No:167 Method Name:java.nio.channels.FileLock->release())
ERROR : 6:Type "java.nio.channels.FileLock" not allowed.
ERROR : (Line No:163 Variable Name:java.nio.channels.FileLock fileLock ->OnClassSignature:java.nio.channels.FileLock)
ERROR : 7:Type "java.nio.channels.OverlappingFileLockException" not allowed.
ERROR : (Line No:171 Variable Name:java.nio.channels.OverlappingFileLockException exc ->OnClassSignature:java.nio.channels.OverlappingFileLockException)
ERROR : 8:Type "java.nio.channels.FileLock" not allowed.
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ERROR : 9:Type "java.nio.channels.FileLock" not allowed.
ERROR : (Line No:206 Constructor:org.openrdf.sail.helpers.DirectoryLockManager.1(org.openrdf.sail.helpers.DirectoryLockManager, java.nio.channels.FileLock, java.io.RandomAccessFile))
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ERROR : (Line No:206 Variable Name:java.nio.channels.FileLock fileLock ->OnClassSignature:java.nio.channels.FileLock)
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ERROR : 1:Type "java.nio.CharBuffer" not allowed.
ERROR : (Line No:358 Method Name:java.nio.CharBuffer->wrap(java.lang.CharSequence))
ERROR : 2:Type "java.nio.CharBuffer" not allowed.
ERROR : (Line No:358 Method Name:java.nio.charset.CharsetEncoder->encode(java.nio.CharBuffer))
ERROR : 3:Type "java.nio.ByteBuffer" not allowed.
ERROR : (Line No:359 Method Name:java.nio.ByteBuffer->remaining())
ERROR : 4:Type "java.nio.ByteBuffer" not allowed.
ERROR : (Line No:360 Method Name:java.nio.ByteBuffer->array())
ERROR : 5:Type "java.nio.ByteBuffer" not allowed.
ERROR : (Line No:360 Method Name:java.nio.ByteBuffer->remaining())
ERROR : 6:Type "java.nio.ByteBuffer" not allowed.
ERROR : (Line No:358 Variable Name:java.nio.ByteBuffer byteBuf ->OnClassSignature:java.nio.ByteBuffer)
ERROR : 7:Type "java.nio.ByteBuffer" not allowed.
ERROR : (Line No:400 Method Name:java.nio.ByteBuffer->wrap(byte[]))
ERROR : 8:Type "java.nio.ByteBuffer" not allowed.
ERROR : (Line No:401 Method Name:java.nio.charset.CharsetDecoder->decode(java.nio.ByteBuffer))
ERROR : 9:Type "java.nio.CharBuffer" not allowed.
ERROR : (Line No:403 Method Name:java.nio.CharBuffer->toString())
ERROR : 10:Type "java.nio.ByteBuffer" not allowed.
ERROR : (Line No:400 Variable Name:java.nio.ByteBuffer byteBuf ->OnClassSignature:java.nio.ByteBuffer)
ERROR : 11:Type "java.nio.CharBuffer" not allowed.
ERROR : (Line No:401 Variable Name:java.nio.CharBuffer charBuf ->OnClassSignature:java.nio.CharBuffer)
ERROR : Class:org.openrdf.sail.nativerdf.SequentialRecordCache.RecordCacheIterator (11 Errors)
ERROR : 1:Type "java.nio.channels.FileChannel" not allowed.
ERROR : (Line No:99 Field Name:org.openrdf.sail.nativerdf.SequentialRecordCache->fileChannel ->OnClassSignature:java.nio.channels.FileChannel)
ERROR : 2:Type "java.nio.channels.FileChannel" not allowed.
ERROR : (Line No:99 Method Name:java.nio.channels.FileChannel->size())
ERROR : 3:Type "java.nio.ByteBuffer" not allowed.
ERROR : (Line No:101 Method Name:java.nio.ByteBuffer->wrap(byte[]))
ERROR : 4:Type "java.nio.channels.FileChannel" not allowed.
ERROR : (Line No:103 Field Name:org.openrdf.sail.nativerdf.SequentialRecordCache->fileChannel ->OnClassSignature:java.nio.channels.FileChannel)
ERROR : 5:Type "java.nio.channels.FileChannel" not allowed.
ERROR : (Line No:103 Method Name:java.nio.channels.FileChannel->read(java.nio.ByteBuffer, long))
ERROR : 6:Type "java.nio.ByteBuffer" not allowed.
ERROR : (Line No:101 Variable Name:java.nio.ByteBuffer buf ->OnClassSignature:java.nio.ByteBuffer)
ERROR : 7:Type "java.nio.channels.FileChannel" not allowed.
ERROR : (Line No:120 Field Name:org.openrdf.sail.nativerdf.SequentialRecordCache->fileChannel ->OnClassSignature:java.nio.channels.FileChannel)
ERROR : 8:Type "java.nio.channels.FileChannel" not allowed.
ERROR : (Line No:120 Method Name:java.nio.channels.FileChannel->size())
ERROR : 9:Type "java.nio.channels.FileChannel" not allowed.
ERROR : (Line No:121 Field Name:org.openrdf.sail.nativerdf.SequentialRecordCache->fileChannel ->OnClassSignature:java.nio.channels.FileChannel)
ERROR : 10:Type "java.nio.ByteBuffer" not allowed.
ERROR : (Line No:121 Method Name:java.nio.ByteBuffer->wrap(byte[]))
ERROR : 11:Type "java.nio.channels.FileChannel" not allowed.
ERROR : (Line No:121 Method Name:java.nio.channels.FileChannel->write(java.nio.ByteBuffer, long))
ERROR : Class:org.openrdf.sail.nativerdf.SequentialRecordCache (9 Errors)

opola,
Hi. it looks like you have run into at least the limitations on HD/IO access, security restrictions and running/viewing native processes - see the whitelist exclusion in the following link.
Understanding Java Cloud Service Whitelist Criteria
http://docs.oracle.com/cloud/CSJSU/dev_app.htm#CSJSU7121
ERROR : 1:Type "java.lang.SecurityManager" not allowed.
Overriding Java Security Manager
ERROR : 17:Type "java.lang.Process" not allowed.
Executing a new Process
ERROR : 8:Type "java.nio.channels.FileLock" not allowed
Java non-blocking IO
Also see the unsupported API list
http://docs.oracle.com/cloud/CSJSU/dev_app.htm#CEGEADDC
thank you
/Michael
https://forums.oracle.com/forums/profile.jspa?userID=609861
https://forums.oracle.com/forums/profile.jspa?userID=849227

C# Console Application with Cloud Services

Hi All,
can anyone tell how we can host our console application on windows Azure Cloud Service OR is it possible to host Console application on Azure Cloud Service.
Thanks in Advance.
Pravin Dhulap

Hi,
A cloud service consists of one or more web roles and/or worker roles, As far as I know, we can't host console application to azure cloud service directory, however, we can convert the console application to worker role, see the detailed steps here:
http://blogs.lessthandot.com/index.php/desktopdev/mstech/converting-a-net-console-project/ , after these steps, a Console project promoted to Azure Worker Role.
Best Regards,
Jambor
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MSVCP110.dll manquant pour toutes les applications du cloud à la mise à jour Windows8.1 depuis windows8

Salutations, j'ai un gros problème d'utilisations des logiciels, je viens de faire une mise à jour de ma machine, je n'avais pas encore découvert windows8.1 et jusque là je n'avais pas accés à windows store.
C'est une assistance extérieure par demande à la communauté Windows en ligne qui m'a permis de remédier au problème, mais alors que je peux enfin accéder au store et à 8.1 je ne peux plus utiliser les logiciels du cloud qui à l'ouverture actives un signalement du manque de MSVCP110.dll.
En début d'après midi j'ai fait appel téléphonique à Adobe vu que le tchat prétendu actif 24/24h 7/7j ne s'active pas quand je clique sur l'icone en ligne au formulaire de contact. Mais l'assistant expert en ligne s'est méprisement foutu de moi, il m'a envoyé promener sur un forum dont le sujet était tenu par un utilisateur inexpérimenté et où il n'intervenait même pas, ce qui est scandaleux ; entre autres pour la mise à jour d'une seule .dll il me proposait de désintaller tous les logiciels selon un protocole définis, ce que j'ai fait, sans résultats. J'ai réinstallé un logiciel ce qui dure plus d'une heure et en fin d'aprés midi alors que le support n'est pas joingnable mon problème n'était pas résolu. J'ai effectué une restauration système pour restaurer tous les logiciels au lieu de les réinstaller ce qui est normal, il faut 10minutes pour restaurer contre 5 à 6 heures de réinstallations.
Je trouve scandaleux le comportement de l'assistance il est inacceptable de devoir réinstaller tous les logiciels pour un seul .dll manquant.
le problème non résolu, le creativ cloud ne reconnait même pas que tous les logiciels sont restauré sur mon pc ( normal je ne peux pas les utiliser )
j'ai passé plusieurs heures à naviguer sur les forums sur lesquels les utilisateurs proposent de télécharger du VisualC++Redistributable ; ce qui est sans résultat
je souhaite absoluement et le plus rapidement possible pouvoir récupérer l'utilisation des logiciels ;
j'ai en 18 d'installés cela me prendrait plus de 10heures pour les réinstaller ce n'est pas normal pour un seul .dll à la mise à jour Windows8 vers 8.1
remerciements à bonnes compréhensions

n'ayant pas l'assistance promise par le site d'aide, d'un tchat avec des experts jours et nuits toute la semaine ...
je continue le sujet ; j'ai fait une nouvelle tentative en désactivant le mode sans échec avant de réinstaller adobe, j'ai supprimé tous les composants adobe possibles et même ceux cachés comme selon le modèle mis à disposition sur le forum par un utilisateur ... je ne sais pas encore si cela fonctionne ; cela fait déjà 12heures que j'y suis, il va me falloir bien 1 heure pour installer un logiciel ; j'espère ... je ferais suivre l'article
il faut peut être un autre article concernant le tchat permanent d'assistance en ligne inexistant ?
c'est scandaleux qu'ils envoient les gens télécharger en mode sans échec alors qu'il n'est pas possible de se connecter ; en plus le modèle d'assistance que j'ai eu sur le forum ne convient pas à windows8

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