Uninstalled MediaSmart TV, Now I can't reinstall it, Please help
Hello, I have a HP HDX X18T-1100 CTO. My TV audio was out of sync, so I did an update for the TV. Then error messages for the TV kept coming up, so I decided to uninstall the MediaSmart TV from the control panel and reinstall it using the HP drivers. The HP driver sp37430 failed to install saying that I have a new version on the system. I've also tried sp42505, sp43648, sp43595, sp43747, and sp4877, and some other sp files to no avail. I'm using Vista Home Premium 32 Bit. Please help me reinstall the MediaSmart TV. By the way, the other MediaSmart applications are working including the MediaSmart DVD, Music, Video, and Photos. It is just my TV that is gone. Thank you in advance for your help.
If I can't reinstall the MediaSmart TV. What other programs can I use to use my TV Tuner. The TV Tuner shows up in my control panel. Thanks
First of all, this forum is not very helpful. It doesn't look like there are any HP technicians assigned to support the forums.
Anyway, I was able to fix my problem by myself. The MediaSmart system is not as straightforward as other typical programs.
Here was the solution that worked for me. I did a system restore and was able to get the TV feature to return to the MediaSmart program. However, it was still not working, although the option was back. Then I ran sp42505 and it fixed the the TV. It also seemed to have fixed the audio sync problem.
sp42505 was not even offered in the software files available for my notebook. The update that was available from HP for my notebook was what caused the problem in the first place. Actually, it was the problem with the audio sync that got me to screw around with everything. Then the update caused the resident program failure issue. Thanks HP for providing faulty software and then offering updates to make it even worse. And finally, not provide any guidance to fix the problem.
KUDOS to me.
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