Uninstalled acrobat and now I can't download it?
Uninstalled acrobat and now I can't download it?
I tired to use acrobat distiller from my downloaded creative cloud distiller application and a license agreement screen came up, but it was blank besides the bottom where it says to accept. So I accepted, but nothing happened --did this a few times until I thought I would uninstall, then reinstall from the application manager -- The manager won't let me download acrobat now since it has already been downloaded? What's up with that?
THanks!
Do two things:
On Mac OS X make sure you ran the Adobe Acrobat XI Pro uninstaller from Application > Utilities > Adobe Installers. On Windows uninstall using the Control Panel.
Download and run the Adobe Cleaner Tool to remove any traces of Acrobat http://www.adobe.com/support/contact/cscleanertool.html.
You should now be able to install from the Adobe Application Manager (AAM).
For Acrobat, the blank EULA screen is a known issue:
Fix described here: http://helpx.adobe.com/acrobat/kb/known-issues-acrobat-xi-reader.html (see Blank EULA screen)
"Blank EULA screen. Problem: Mac OS only. On launch, a blank EULA screen appears, which cannot be accepted, and Acrobat does not run. This problem can appear if you have any products installed from CCM or from Creative Suite, and you tried installing Acrobat XI from a different source.
Workaround: Launch any other product which is part of the CCM or Creative suite. Then, deactivate it by choosing Help > Deactivate. Quit the application. Then, launch Acrobat and accept the EULA. Then, for the CCM subscription product, launch it and select License This Software to enable the CCM product again. If a CS application, launch it and reactivate it. [3338419]"
Similar Messages
-
Uninstalled cc and now I can't download it again
I installed trial versions of Photoshop CC and Lightroom.
Lightroom worked but PS would not open no matter what I tried.
So I uninstalled both.
I want to download again and see if the problem is fixed.
But CC thinks I still have both on my computer. I have restarted my computer and tried everything I know, but CC will not let me download again. HELP?Winnetkakelly please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for information on how to reinstall Photoshop.
-
The photoshop program I downloaded did not work, so I uninstalled it and now I can't redownload it
Ttuetken please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for information on how to reinstall Photoshop CC.
-
I downloaded the last update on my iPad and now I can not download from the apple store or iTunes. I just sits there and continues to act like it will but nothing happens. And then it times out and goes back to home screen. Have a 32 so have have plenty of room.
What would you advice I do? I purchased this iPad in dec 2013.Double tap your home button to bring up the most recently used apps.
You'll see the app icon below and a screen shot of the app page above.
With your finger swipe the app page above the app icon upwards to fully close the apps (you should do this regularly).
Now, reboot your iPad. Press and hold BOTH the power and home buttons at the SAME time until the Apple Logo appears, then let go of both buttons and your iPad will restart. You won't lose any data or settings.
When your iPad comes back up, see if you can download again. -
I downloaded ios 7, and now i need to accept something in the app-store, but i can't accept it, and now i can't download a thing from the appstore anymore, someone knows how to fix it?
Why can't it be accepted?
What is "it"?
If help is desired, stop being vague. -
I downloaded ios 7, and now i need to accept something in the app-store, but i can't accept it, and now i can't download a thing from the appstore anymore, someone knows how to fix it?
Hello, Robke100.
I would recommend trying the steps in the article below.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Once these steps are processed, attempt to accept the terms and conditions.
Also, you can make a purchase via the iTunes Store on the computer. This should allow you to bypass accepting the terms and conditions on the device.
Cheers,
Jason H. -
My Mountain Lion app failed while downloading, and now I can't download it without repaying for it. How can I get my access code to work/download the app?
Welcome to Apple Support Communities
Open App Store, select Account in Quick Links and press Show hidden purchases. If OS X isn't there, http://www.apple.com/support/mac/app-store/contact -
I updated Firefox and now Realplayer can't download any videos( download button in upper right corner of video don't pop up and there is no download option if I right click) if I use Internet explorer it works fine, I also went in to make sure I had it checked to pop up it is?! So it's not just youtube for me its all videos!
== This happened ==
Every time Firefox opened
== the last firefox update
''locking due to the age of this thread''haven't tried it myself but saw this earlier in a blog somewhere:
"try retro installing FF v3.6.3",
makes sense 'cos I've only been experiencing the same problem with mozilla & realplayer combo since updating to latest FF v3.6.4
noted that under IE realplayer plugin still works fine, button to 'download this video' comes on as before.....
from what I read retro install will pick up all your bookmarks etc. do no worries there
naughty, NAUGHTY mozilla people! you were 'bombproof' until today....what happened? good luck sorting it out though!!!! I still luv you! -
Download I OS 5 and now I can't download anything.
Okay so I updated my iPad to I OS 5 and now I can't download anything. It just gives me a waiting on apps and books. As for the videos and music I get preparing to download. My router looks like its download even when I stop the download. It blinks every time I turn on the iPad but I cant download any thing. is there anyone that can help me fix this?
Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc. -
How do I change my billing info so that I don't need a checking account? I don't have a banking account and now I can't download or update any apps because I have no checking account.
In general, Apple does not provide refunds but you can try to contact them here: http://www.apple.com/support/itunes/contact/
-
I downloaded the new operating system in my Iphone and automatically has changed the calling tone and now I can't download the song I had.
Someone can help me?Try deleting the app and redownloading by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
HT204266 I updated my ipad and now I can't download my apps what do I do
I updated my ipad and now I can't download my apps what do I do
This is Too Vague...
Aaron121413 wrote:
... I can't download my apps what do I do
What happens when you try... What Troubleshooting Steps have you tried...?
Are you using the Same Apple ID that Purchased / Downloaded these Apps..? -
Iphone 4 I updated to iOS 7 and now I can't download no apps? What do I do to fix this problem?
If you'll take a look around, almost every 5-10 minutes someone is posting on this subject. I'm personally having the same problem. Everyone (including seniors) is saying that it's just a waiting game. The servers are overloaded, and it because there are millions of people just like us, trying to do the same thing we're doing right now.
Rest easy....I'm coming to terms with it myself. No sense in freaking out. We're either fudged, or not fudged. -
I changed my password last year and now I can't download any of my old purchases
Does not work that way.
Are you certain that the password was the only thing changed? Sounds more like a new Apple ID was created. -
I changed my iTunes password and now I can't download previous purchases
I changed my iTunes password (but kept the same username), and now I can't re-download any songs that I purchased BEFORE changing the password.
When I follow the steps in the Apple support pages on how to re-download previously purchased songs, I am taken to my "Purchased" page in the iTunes store, but the songs I purchased before the password change don't show at all. Only the songs that I purchased after changing the password appear.
When I search for one of the older songs in the iTunes store, the menu bar to the right of the song says "purchased," confirming that I did indeed purchase the item. But again, I can't download it.
Again, I did not change my AppleID, only my password.
Does anyone know a fix for this? Thanks.Hi hyperslam,
Are you certain that you are looking at "Purchased" here:
And not here:
You want to look for your Purchased items under QUICK LINKS not under the "Store" heading in the sidebar!
Cheers,
GB
Maybe you are looking for
-
Blue Screen of Death when Connecting iPhone
I have had no problems for the past two months connecting and syncing iPhone...now, the last few days, whenever I connect the iPhone, the monitor goes to the Blue Screen of Death and I have to reboot. I get the error message driverirql_not_less_orequ
-
ITunes is not syncing all my pictures on my iPhone
I have iOS5 and iPhone 4s. Itunes is up to date too. I have about 2,000 pictures on my external hard drive that I am trying to sync on my iPhone. I have a 64GB phone. Only 900 of my pictures are uploading. I can view all my pictures just fine on my w
-
How to make Business Area as the reqd file on the Account Assignment level
How to make Business Area field as the required field on the Account Assignment level? Thanks! Mrudula Patel
-
I want to download my new software on my tablet but it does not have a disc drive
How can I download my software on my tablet? I have downloaded it onto my laptop
-
FX5200 killed my tv's scart!!
Installed a FX5200 video card which worked just fine for a couple of months, but after changing the mainboard++ it killed the scar in my tv. I've also flashed the bios, maybe this is the reason why? My tv is rather old and I've used an s-vhs to video