Uninstalled an old version without deactivating the serial number , how to install the new version?
when i try to install again, I get the following error:
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DS013, DW050 ... WARNING: DS013, DW016 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 50 error(s), 56 warning(s)
WARNING: DS013: Payload {.....................................................6} AdobeColorCommonSetCMYK 3.1.0.0 is already installed and the session payload {...............................................} AdobeColorCommonSetCMYK 3.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {...............................................} AdobeHelp 3.4.0.0 is already installed and the session payload {...............................................} AdobeHelp 1.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {...............................................} AdobeColorCommonSetRGB 3.1.0.0 is already installed and the session payload{...............................................} AdobeColorCommonSetRGB 3.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {...............................................} AdobeOutputModule 3.1.0.0 is already installed and the session payload {...............................................} AdobeOutputModule 3.0.0.0 has no upgrade/conflict relationship with it.
ERROR: DS013: Verifying payload integrity : Failed with code 1
Shany12345 for Exit Code 7 error please see Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html. The document provides information on how you can modify your current User account's compromised file permissions.
Similar Messages
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I lost my photoshop cs5 instaler but ihave the serial number, how ican instal the program again
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I am trying to load LR on my new macbook pro. It asks for the serial number. I enter the digits, but it says, quote, " This is an upgrade serial number. The serial number from your previous version of Lightroom is also required."
If you still have the old computer and it is a MAC, the Lightroom 5 serial numbers are in a text file.
users/"username"/Library/Application Support/Adobe/Lightroom/Lightroom 5.0 Registration
More info here
Preference and other file locations in Lightroom 5 -
I received photoshop elements 11 as a gift 2 years ago. I am fearful that I have lost the serial number. I have the box and the sleeve but neither have a serial number. I have installed the trial version, but hope I can add a serial number. Any suggestions?
If you never bought the product then you cannot get the serial number.
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Hello
I have used the trial version of Dreamweaver and Photoshop; Both have then expired. When I try to purchase an yearly suscribption, during the process, there is step 3 which ask le to enter the serial number, but I do not have access to these number anymore. What should I do?
ThnaksHello
Your answer is not fixing the pb I’m facing; Attached a screen shot of the issue I face.. Can you help urgently please? thanks
Le 17 avr. 2015 à 18:57, jomarielawrence <[email protected]> a écrit :
Hello. My trial version of PSP has expired where I can find the serial number to enter if the suscribption form? I'm stuck ans can not purchase the yearly bundle for cloud creative
jomarielawrence <https://forums.adobe.com/people/jomarielawrence?et=watches.email.outcome> marked Sumit Singh <https://forums.adobe.com/people/Sumit+Singh?et=watches.email.outcome>'s reply on Hello. My trial version of PSP has expired where I can find the serial number to enter if the suscribption form? I'm stuck ans can not purchase the yearly bundle for cloud creative <https://forums.adobe.com/thread/1819540?et=watches.email.outcome> as helpful. View the full reply <https://forums.adobe.com/message/7447312?et=watches.email.outcome#7447312>
Marked as helpful:
Hi Jean,
Please refer the solutions given in the following help article.
https://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html <https://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html>
Hope this helps.
Regards,
Sumit Singh
Following Hello. My trial version of PSP has expired where I can find the serial number to enter if the suscribption form? I'm stuck ans can not purchase the yearly bundle for cloud creative <https://forums.adobe.com/thread/1819540?et=watches.email.outcome> in these streams: Inbox -
I got a light room 5 and once i put in the serial number its asking for an older version serial number. I had downloaded a 30 day trail few months back , but I dont hinki it had a serial number since it was only a trail version. I got it directly from Adobe a few hours aga and when I am trying to call them, I am on hold for the last 30 mts
You probably purchased a upgrade License so you will have to contact Adobe to get a refund and purchase the "Full Version".
At this link. Products -
I have aperture 3.2.4 on my laptop and have the serial number, but just bought a new MAC and I can't get the Ver 3.0 link to work. Anyone know how to move it from my laptop to our new mac?
I am talking about the Ver 3 download link that came with the purchase email.
That link is no longer available. Use "Migration Assistant" to copy your Applications from your old mac to the new Mac, then immediately run software update. Aperture Version 3.2 will not run on your new mac with Mavericks, you will have to Upgrade to version 3.4.5 at least - you can download this update from the Support page: Aperture 3.4.5
Then launch Aperture and enter your registration key and try now too update from version 3.4.5 to 3.5 from the AppStore. The AppStore will change your Aperture registration to an AppStore version, so you will able to reinstall by downloading from the AppSTore in future.
If you want transfer only Aperture and no other applications, do it manually: You will have to copy not only the application but folders from the libraries as well:
/Applications/Aperture.app
/Library/Application Support/Aperture/
~/Library/Application Support/Aperture/
Leonie -
I have had to reinstall my Adobe creative suite 6 Standard but when I key in the serial number it asked for the serial number of a qualifying product?
It's asking you or prompting you to input the old serial number of the version that you used to upgrade to your new version.
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Finding the serial number for an installed copy of Labview 6.1
I have a copy of Labview 6.0 (Full Development System) and also Labview 6.1. I was able to find the serial number label in the package for version 6.0, but not for 6.1. I do have 6.1 installed and working on my workstation. Is it possible to determined the serial number for an installed copy of LabView?
Would the serial number for version 6.1 be the same as the serial number for version 6.0 that I upgraded from?That's what I expected, however the window that pops up when I select Help->About LabVIEW contains only the following information:
LABVIEW 6.1
TCP Server inactive
Memory Allocated: 13296K
Using unbound threads
Version 6.1f1 - Click in window to continue
Patent Information (link)
ni.com/labview
Copyright 2001 National Instruments. All rights reserved.
National Instruments (logo) -
I bought Studio MX in 2006. I have the CD and the serial Num. but when I tried to reinstall it, it would not recognize the serial number. I registered the product in 06. Back then it was called macromedia.
MX 2006 is so old it's no longer supported. See if this helps you.
Error: Unable to Activate | Macromedia products
Nancy O. -
Aperture was originally installed from the app store, now its asking for a serial number. how do i download the serial number or reinstall from the app store?
The App Store version of Aperture will never ask for a serial number so something got confused on your system. Did you ever have a non App Store version of Aperture installed? Did you download the trial version for some reason?
You can try moving Aperture from the Application folder to the desktop and then going to the App Store. Log in with the same Apple ID you used to purchase Aperture and you should be able to download it again.
regards -
I have just transferred my entire application file from an Imac to an identical Imac, both running OS 10.9.5. Everything works fine, excepting that when I attempt to open Photoshop 6, I am prompted for the serial number. I enter the serial number provided by Adobe, which I have confirmed with my "previous purchase" records kept by Adobe. It is demanding a "qualifying product", all of which is contained in the complete files I transferred. Why can't Adobe recognise my valid serial number for Photoshop 6?
I have just transferred my entire application file from an Imac to an identical Imac,
Say what?
Please use the proper installer.
Are you really talking about Photoshop 6 or about Photoshop CS6? -
Where is the serial number for DVD on the FinalCut Studio 3 upgrade?
where is the serial number for DVD on the FinalCut Studio 3 upgrade?
Hi Dnstreet
It's usually on the front of the little booklet that comes with it. There will be a couple of stickers with the serials printed. I normally take one off and stick it to the outside of the box so it's easier to get to later.
Pi -
I am trying to install premier elements 11 that I purchased back in 2012 on a new machine with 8.1. I get "invalid serial number" when I enter the serial number I received with the original activation e-mail when I purchased the product, thanks!
Error "The serial number is not valid for this product" | Creative Suite
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my phone is locked, so I am unable to get the serial number or anything else---the store told me to go to Itunes, but it states that it's locked which I already know---how can I unlocked or go back to factory reset
If you have forgotten the passcode for your phone, see this support document. http://support.apple.com/kb/ht1212
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