Uninstalled and reinstalled itunes and I my backup music is missing
Reciently I uninstalled and reinstalled itunes and my ipod software because my ipod in now no longer recognized by my computer(a topic for another forum). My previously downloaded music is missing. There seems to be a wordpad document with the song titles but thats all. I am going crazy looking for this music. Is it gone? If its not then how do I get it back to I tunes. Please Help!! Thank You
Dell Windows XP
Bootlace, That is exactly what I did. I could have just burned my tunes onto a disc before I uninstalled but I believe my children have stolen my brain cells. I have to figure out a way to restore my ipod but my computer is not recognizing it. I am obviously going to lose everything on it when I do and I was hoping to recoup my downloaded music. I am at my wits end and am ready to throw it against the wall. Any sugestions on that topic would be appreciated. I feel like I have tried everything. Thanks.
Dell Windows XP
Dell Windows XP
Similar Messages
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after I download Itunes, when trying to sync Ipod, message says "needs newer version of mobile support, uninstall Itunes, and reinstall Itunes, and the same process starts all over again. why is that?
Try removing and then reinstalling the Apple software using these instructions.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
The above containes a link for XP. Also. make sure you install the correct Apple software, It comes in 32 and 64 bit and you need the one that is the same as the computer OS -
My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
Since having a virus on my laptop I am unable to access my itunes. It is asking that I uninstall and reinstall. I am worried that as I cannot find my music already in the itunes library that if i do this reinstalling then connect my ipod that I will loose all the music on there already. I am not necessarily worried about it not being in the library. ANy ideas.
Hello Jenney Watts,
It sounds like you are wanting to re install iTunes but want to be sure of the location of your files before you do so. The following article will walk you through checking where the library is being stored:
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
I would also recommend using the following article to consolidate your media to the iTunes library to keep them all in the same place.
iTunes for Windows: Moving your iTunes Media folder
http://support.apple.com/kb/ht1364
Then you can use this article to uninstall and then re install iTunes:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Thank you for using Apple Support Communities.
Cheers,
Sterling -
hi my itunes crashes everytime i try to excess the itunes store,it seems to work fine until that point,ive uninstalled and reinstalled itunes and also tried it with my fire wall off but all to no avail. i am using a new computer which isnt authorized yet if that makes any difference. any help would be greatly appreciated
Windows 8 or Windows RT? iTunes won't run on Windows RT. It should run on Windows 8. Use the appropriate installer from an account with administrator privileges.
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
400MB of available disk space
Broadband Internet connection to use the iTunes Store
tt2 -
Have uninstalled itunes and reinstalled itunes and still get apple photo stream exe not working
I have uninstalled itunes and all it's components and reinstalled itunes and still get applephotostream.exe error.
Windows 8 or Windows RT? iTunes won't run on Windows RT. It should run on Windows 8. Use the appropriate installer from an account with administrator privileges.
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
400MB of available disk space
Broadband Internet connection to use the iTunes Store
tt2 -
hi, my itunes will not work. I get a message saying it is out of date. But I have uninstalled and reinstalled itunes and I get the same message?
When uninstalling iTunes on your windows computer, there is a specific way it must be done in order to completely uninstall all components of the software. Ensure you follow the article for your correct OS.
Did you do this when uninstalling??
Windows XP - http://support.apple.com/kb/HT1925.
Windows Vista or Windows 7 - http://support.apple.com/kb/HT1923. -
I am using OS 64 bit Windows Vista Home Premium and recently updated the latest version of iTunes. (I only have this CD burning software on my Laptop). Ever since updating, I received the message 'Registry settings for the iTune drivers are missing for CD burning'. The drivers for Lower and uppper filters in the registry are missingand I now have no optical drive. I have unistalled and reinstalled Itunes and manually entered the filters. Have tried everything including something called GEAR driver installer which was suggested on several technical sites. Everything was working fine in iTunes until I updated it.. It's strange I can still import music but not burn?? Friend s have told me they have ha dthe same problem when updating iTunes but resolved the problem by uninstalling/reinstalling or altering registry keys.
Today I went to use my Epson Printer and now have problems with it not working. I decided to uninstall/ install printer software and still can't get it to work either. I may be wrong but his all seems connected to me?
I have been trying for days to get telephone support and been told today you have to pay
Please can someone help me before I throw the lot out the window!!!!Many thanks b Noir
This is a copy of ONEof the keys in the registry I changed as told by Apple support today. I also have changed others as instructed by GEAR software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so I downloaded the software and installed again.
Sorry, just this minute went to insert image and it is giving me a message saying this sort of content is not allowed?.
The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr SiRem GEARAspiWDN.
The GEARsoftware info about manually deleting GEAR drive is from:
http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
I hope you can help -
I have Itunes on my PC using Vista. I had some issues. If I end up removing and reinstalling ITunes will I lose my music? Its like 6000 songs.
See Troubleshooting issues with iTunes for Windows updates.
Your library should be fine, but you ought to backup routinely anyway.
tt2 -
iTunes stopped seeing my iPod touch so I uninstalled and reinstalled iTunes and now it won't finish opening. It takes a long time but eventually it looks like iTunes has loaded but it never lets me do anything and stays unresponsive. What now?
Hi there AskMe1313,
I have an article for you that will help you troubleshoot this issue:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
After completing these steps, you can use this article to help you resolve the issue with the iPod not being recognized by your computer:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I need help iTunes 10.6.3 Mac running 10.7.3 not responding I have deleted iTunes and reinstall iTunes and it keeps happening I also scanned the computer for any trojans and any other possible viruses but the pc is running perfect waft do I do ? Please help me ?
Hey thanks for replying.
Here's what I did:
First I tried the Winsock reset in the Command prompt. Nothing changed.
Next, I tried the instructions on http://http://support.apple.com/kb/TS4123. The only other program that came up on the 'Winsock Providers' tab on the program was 2 Windows Live applications, which I can do without. So I deleted all Windows Live Applications.
I did the Winsock reset in the Command Prompt again and rebooted my comp.
Unfortunately, nothing has changed. iTunes keeps freezing at various stages of the sync, then shows the candy cane-striped bar with either the words 'Finishing sync' or 'Cancelling sync', before showing the Apple logo.
Sometimes, iTunes gets to the syncing stage - "Copying # of ####" - where it will trudge through the first, second and third tracks before flashing "Copying 4 of ####" for a split second and I catch "Cancelling sync" briefly before the Apple logo appears.
Again, I've repeated the steps I mentioned in my previous post. Does ANYONE know when the new version of iTunes is set to be released?! This one is driving me INSANE, to say the least!! -
I accidently deleted bonojur and now what music is on my iphone is not transferring to my itunes library. I can't get the most recent version of itunes unless I sync my library and iphone which would mean all my music on my iphone being deleted. Itunes says when I try to get the recent version that I should transfer my purchases but when I I click okay it doesn't work. I have tried uninstalling then reinstalling itunes which has also reinstalled bonjour but I still can't get my music from my iphone onto my library...help!
None of that worked but I sat on it for almost 5 hrs and tried the last option of setting up my iPhone as NEW instead of restoring it from a backup that I created through my Indian bought iOS devises. And that solved the problem. So looks like I cannot backup my old settings. But was able to get my aps and contacts recognized through cloud.
And just in case I also updated the iTunes later. Everything works perfect now. Thanks for your thoughts too. -
Can't uninstall or reinstall itunes (and it won't open)
When i click on my itunes icon, it reads "iTunes cannot run because some of its requrired files are missing. Please reinstall iTunes". When I try to reinstall iTunes and click on my iTunes Setup it reads "A later version of iTunes is already on this machine, installation cannot continue". So if i go into my control pannel and go to my remove program file, and try to uninstall itunes it reads "A later version of iTunes is already on this machine, installation cannot continue"
Any help would be greatly appreciated
Thanks,
Sam
Sony Windows XPFollow the instructions in this knowledge base article to completely uninstall iTunes from your system, so you can do a clean install.
Troubleshooting iTunes and iPod Software installation on Windows
The Microsoft Installer Cleanup Utility is probably the step that really needs to be done, but work through the steps.
Uninstalling iTunes will not affect your iTunes library, preference or music files. -
One of my ipod touches and ipad2 will not connect ti itunes. Unknown error keeps popping up 0xE800000A. I have uninstalled and reinstalled itunes. I have restored to original settings but it will not appear on my computer, but will other computer. What to do?
Thanks for the help Ricky.
I did put my iPod into DFU and iTunes recognized it in restore mode. After restore I am back where I was before - iTunes cannot connect because of an unknown error.
I have installed Jailbreak to see if I can bypass itunes but haven't succeeded. I can't get my computer to recopgnize the iPod as a device.
I'll take it to a Genius bar next time I am in the area of one. Until then I'll probably continue to try hacks to get it connected.
Dan -
I have not been able to get onto itunes to check my account or purchase anything for about a year now. Got an Alienware system with latest Windows. When I pull up itunes I can access my old music but cannot access my account to purchase anything new. Just reinstalled itunes and it still does not work. I am ready to just quit. Anyone else having this issue? Solutions?
Thanks!If this is an Alienware system, the most likely culprit is the Bigfoot Networks LSP as per the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
Head to the Downloads and Drivers page at Dell for your particular model of Alienware. Look for available updates for your BigFoot networking device. If you update those drivers, does that give you back your Store access?
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