Uninstalled cc and now I can't download it again
I installed trial versions of Photoshop CC and Lightroom.
Lightroom worked but PS would not open no matter what I tried.
So I uninstalled both.
I want to download again and see if the problem is fixed.
But CC thinks I still have both on my computer. I have restarted my computer and tried everything I know, but CC will not let me download again. HELP?
Winnetkakelly please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for information on how to reinstall Photoshop.
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Uninstalled acrobat and now I can't download it?
Uninstalled acrobat and now I can't download it?
I tired to use acrobat distiller from my downloaded creative cloud distiller application and a license agreement screen came up, but it was blank besides the bottom where it says to accept. So I accepted, but nothing happened --did this a few times until I thought I would uninstall, then reinstall from the application manager -- The manager won't let me download acrobat now since it has already been downloaded? What's up with that?
THanks!Do two things:
On Mac OS X make sure you ran the Adobe Acrobat XI Pro uninstaller from Application > Utilities > Adobe Installers. On Windows uninstall using the Control Panel.
Download and run the Adobe Cleaner Tool to remove any traces of Acrobat http://www.adobe.com/support/contact/cscleanertool.html.
You should now be able to install from the Adobe Application Manager (AAM).
For Acrobat, the blank EULA screen is a known issue:
Fix described here: http://helpx.adobe.com/acrobat/kb/known-issues-acrobat-xi-reader.html (see Blank EULA screen)
"Blank EULA screen. Problem: Mac OS only. On launch, a blank EULA screen appears, which cannot be accepted, and Acrobat does not run. This problem can appear if you have any products installed from CCM or from Creative Suite, and you tried installing Acrobat XI from a different source.
Workaround: Launch any other product which is part of the CCM or Creative suite. Then, deactivate it by choosing Help > Deactivate. Quit the application. Then, launch Acrobat and accept the EULA. Then, for the CCM subscription product, launch it and select License This Software to enable the CCM product again. If a CS application, launch it and reactivate it. [3338419]" -
I bought music and then credit card messed up. I had to fix credit card then I got billed and paid for music, now I can not download it again. I tried going to download music on itunes. Not working.
Then I would just contact apple, we are just users here.
http://www.apple.com/support/itunes/contact.html -
can someone help me please?
lalirivero,
What happens if you restart the Creative Cloud application by quitting and relaunching it and if you run the Cleaner Tool, then try to reinstall?
http://www.adobe.com/support/contact/cscleanertool.html -
I have an iPad version 4.3 and I had instagram install, like I was having problem I uninstalled it, but now I can't install it again, because my iPad doesn't support the new version, is there a way that I can download instagram for this iPad?
Update your iOS.
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
Cheers, Tom -
The photoshop program I downloaded did not work, so I uninstalled it and now I can't redownload it
Ttuetken please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for information on how to reinstall Photoshop CC.
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I downloaded the last update on my iPad and now I can not download from the apple store or iTunes. I just sits there and continues to act like it will but nothing happens. And then it times out and goes back to home screen. Have a 32 so have have plenty of room.
What would you advice I do? I purchased this iPad in dec 2013.Double tap your home button to bring up the most recently used apps.
You'll see the app icon below and a screen shot of the app page above.
With your finger swipe the app page above the app icon upwards to fully close the apps (you should do this regularly).
Now, reboot your iPad. Press and hold BOTH the power and home buttons at the SAME time until the Apple Logo appears, then let go of both buttons and your iPad will restart. You won't lose any data or settings.
When your iPad comes back up, see if you can download again. -
I downloaded ios 7, and now i need to accept something in the app-store, but i can't accept it, and now i can't download a thing from the appstore anymore, someone knows how to fix it?
Why can't it be accepted?
What is "it"?
If help is desired, stop being vague. -
I downloaded ios 7, and now i need to accept something in the app-store, but i can't accept it, and now i can't download a thing from the appstore anymore, someone knows how to fix it?
Hello, Robke100.
I would recommend trying the steps in the article below.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Once these steps are processed, attempt to accept the terms and conditions.
Also, you can make a purchase via the iTunes Store on the computer. This should allow you to bypass accepting the terms and conditions on the device.
Cheers,
Jason H. -
My Mountain Lion app failed while downloading, and now I can't download it without repaying for it. How can I get my access code to work/download the app?
Welcome to Apple Support Communities
Open App Store, select Account in Quick Links and press Show hidden purchases. If OS X isn't there, http://www.apple.com/support/mac/app-store/contact -
I updated Firefox and now Realplayer can't download any videos( download button in upper right corner of video don't pop up and there is no download option if I right click) if I use Internet explorer it works fine, I also went in to make sure I had it checked to pop up it is?! So it's not just youtube for me its all videos!
== This happened ==
Every time Firefox opened
== the last firefox update
''locking due to the age of this thread''haven't tried it myself but saw this earlier in a blog somewhere:
"try retro installing FF v3.6.3",
makes sense 'cos I've only been experiencing the same problem with mozilla & realplayer combo since updating to latest FF v3.6.4
noted that under IE realplayer plugin still works fine, button to 'download this video' comes on as before.....
from what I read retro install will pick up all your bookmarks etc. do no worries there
naughty, NAUGHTY mozilla people! you were 'bombproof' until today....what happened? good luck sorting it out though!!!! I still luv you! -
Download I OS 5 and now I can't download anything.
Okay so I updated my iPad to I OS 5 and now I can't download anything. It just gives me a waiting on apps and books. As for the videos and music I get preparing to download. My router looks like its download even when I stop the download. It blinks every time I turn on the iPad but I cant download any thing. is there anyone that can help me fix this?
Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc. -
How do I change my billing info so that I don't need a checking account? I don't have a banking account and now I can't download or update any apps because I have no checking account.
In general, Apple does not provide refunds but you can try to contact them here: http://www.apple.com/support/itunes/contact/
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I downloaded the new operating system in my Iphone and automatically has changed the calling tone and now I can't download the song I had.
Someone can help me?Try deleting the app and redownloading by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
HT204266 I updated my ipad and now I can't download my apps what do I do
I updated my ipad and now I can't download my apps what do I do
This is Too Vague...
Aaron121413 wrote:
... I can't download my apps what do I do
What happens when you try... What Troubleshooting Steps have you tried...?
Are you using the Same Apple ID that Purchased / Downloaded these Apps..?
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