Uninstalled in old PC, but did not de-activate.

Uninstalled in old PC, but did not de-activate. Now cannot start in new PC and trial period is over. Tried re-installing in old PC but was unable to do so. What should I do? Thanks in advance.

You need activation support:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Most times there's a place in that window where you can start a chat session and get it straightened out right away.

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Hi - replaced my old computer but did not copy over library. How do I get the music on Ipod into new library?

Hi - replaced my old computer but did not copy over library. How do I get musci from ipod to computer "library" so it can then go to Iphone. Drag and drop does not do it.
thanks
g

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

I have a old firefox account and I cannot sign on too. I made new account just to ask a question. I tried to sign in with old emails, but did not get any reset information back. How can I recover old information?

I have a old firefox account and I cannot sign on too. I made new account just to ask a question. I tried to sign in with old emails, but did not get any reset information back. How can I recover old information?

Backing up and restoring your Profile should have included your bookmarks.
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
That looks like a JSON bookmarks backup file, from 11-01-2012. Did you try '''restoring''' that file?
https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them#w_using-a-bookmark-backup-file
Never messed with JSON files other than viewing them on a few occasions out of curiosity. There are no line breaks which make them very difficult to read.
As far as working with that file in {like} NotePad goes:
A. use Find / Search for each indecent of a '''"uri"''' string, then "copy and paste" the uri into another text file, and then move on to the next "uri" string.
B. use a text program where a filter can be set for the "uri" field in the JSON file for a line break or to "scrape out" the "uri"s only for display or export to a list of uri's.
Or try using an online JSON editor like this, to try to display only the "uri" field.
https://www.jsoneditoronline.org/

On mail, clock next to name keeps rotating and will not stop. Tried to delete more old mail but did not help

clock next to name in mail will not stop rotating deleted most old mail but did not help

clock next to name in mail will not stop rotating deleted most old mail but did not help

I upgraded to CS5 on old pc, but did not install it. I have new pc and want to install upgrade

PS5 was on sale and I upgraded but did not install on OLD pc. I now have a new pc and want to install my CS5 and don't know how to go about it

use your installation discs or download the installation files.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

My hard drive crashed. I slaved the old drive, but did not make a backup of my bookmarks. how can I transfer my bookmarks from the old drive to the new one?

My original hard drive was replaced due tom multiple errors. Before it crashed completely, I installed a new hard drive and slaved the old one to allow me to access the data and transfer it to the new one. I did not backup the bookmarks. How can I pull the old bookmarks from the old drive to the new installation drive???

Since you said you were able to transfer the data from your old drive to the new one, you probably still have the old Firefox Profile. Please read this article to see if it helps:
http://support.mozilla.com/en-US/kb/Profiles

Uninstalled Boot Camp partition but did not recover full hard drive space

I used Boot Camp Assistant to uninstall my Windows 7 partition, but in the middle of the uninstall we had a power outage. When I restarted the computer, the Boot Camp drive image on my desktop was gone, but when I checked the storage, it only showed 697GB storage, not the full 1TB that should be there. When I checked the Boot Camp Assistant again, the only option it gave me was to download the software or install Windows 7 or later. I probably need to do a system restore (I do have my system backed up with Time Machine on an external drive) but if there's another way to get back that 300GB space, I'd appreciate some guidance.

Yosemite with CoreStorage adds to complications.
Can you post the output of the following Terminal commands. For "sudo" commands, enter your password, and it will not be echoed back to you.
diskutil list
diskutil cs list
sudo gpt -vv -r show /dev/disk0
sudo fdisk /dev/disk0

I am having an old ID on apple but did not have any type of card so what your problem

I am having an old ID on apple but did not have any type of card so why can not I use it

If you only want the free apps, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

BCA restarted Macbook Air but did not initiate Windows installer. How do I continue the installation?

I have a Macbook Air mid 2013, about 2 weeks old. I ran BCA to the point that it restarted my Macbook Air but did not then initiate the Windows installer. How do I continue the installation? The instructions and tutorials I have found assume that the installer will start automatically after the reboot.
BCA also gives the option to uninstall windows from the BCA screen when I launched it. I would appreciate any help. Thanks

Try the offline installer from http://get.adobe.com/reader/enterprise/

HT5654 Just tried 3 times to update iTunes on my PC running Vista. There was an error. It stopped the installation. Now iTunes will not start at all. The error message tells me to reinstall which I tried but did not work. What should I do?

Just tried 3 times to update iTunes on my PC running Vista. There was an error. It stopped the installation. Now iTunes will not start at all. The error message tells me to reinstall which I tried but did not work. What should I do?

Hello, Jdragone.
Thanks for the question. Start with completely uninstalling iTunes and all of it's components in the order specified in the article below. Once this is done, download and install iTunes.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
"The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H.

I tried the Aperture trial and liked it but did not buy it when the trial finished. a few weeks later I purchased Snow lepord and purchased Aperture Via the app store. i have not been able to use it because every time I open i get the spinning wheel of de

I tried the Aperature trial and liked it, but did not purchase it when the trial ended. A few weeks later, i purchased snow lepord and purchased aperture via the app store. I have had not been able to use it since. Each time i open it , afer a few seconds i get the spinning wheel of death and Aperture is frozen. I have to force quit Aperture to shot down mycomputer. I have re-installed Aperture 3 times with th e same result. I have iphoto on my computer as well is this causing the problem? I want my money back!!! Can anyone help?

You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.

Setup problem, windows xp, firefox upgrade to 4 and asked to reboot but did not progress. keeps asking to restart even if I try to remove

setup problem, windows xp, firefox upgrade to 4 and asked to reboot but did not progress. keeps asking to restart even if I try to remove

Hi marsano,
Usually the only reason it will ask you to reboot is if there is a file that must be modified that the updater doesn't currently have access to. You should try running the Firefox program once as Administrator:
* Right-click the icon and choose ''Run as Administrator''
If that doesn't help then do a clean reinstall.
# Download a fresh copy of Firefox from the [http://www.mozilla.org/firefox/fx/ Mozilla download page] and save the file to the desktop.
# [[Uninstalling Firefox|Uninstall]] your current version of Firefox and remove the Firefox program folder before running the new installer.
# Run installer
Remember that you don't want to remove personal data when uninstalling. That way you'll still have your personal information.
Hopefully this helps!

Deleted a user but did not save any space

I used migration assistant some time ago and accidentally created a second user in the process. It took me several months to transfer all my files from the secondary user to the admin user (approximately 175 gigs worth) and I finally finished today.
I then deleted the secondary user (picked the bottom option), but did not see any decrease in size even though I selected the option to delete the users files.
I hunted around and found an old user profile but when I selected info on the file, I noticed that it was very small.
I am not sure where these files are hidden, but I definitely want to delete them permanently.
Any suggestions on how to clear this up would be greatly appreciated.

When you delete a user account you have four options. The last one is to remove it completely. The other three allow you to retain it or archive it. The last option is not the default. So the account is still in your /Users/ folder, probably in a folder named Deleted Users. Drag to the Trash then empty.

I have an imac 2009 the disk drive is damaged and I have lost the passwords I need to reset passwords I tried booting with a macosx disk from an external hard drive but did not read the drive how else can I reset password ?

I have an imac 2009 the disk drive is damaged and I have lost the passwords I need to reset passwords I tried booting with a macosx disk from an external hard drive but did not read the drive how else can I reset password ?
I have a 2012 mac book pro can I use that to connect with firewire and load osx that way? and how woudl I do that?
Thanks so much!

To what password are you referring? Do you mean your user account's admin password? Or do you mean the master password for File Vault or do you mean a Firmware Password?
For an admin password:
Forgot Your Account Password
For Snow Leopard and earlier
     Mac OS X 10.6- If you forget your administrator password
For Lion/Mountain Lion
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see Reset a Mac OS X 10.7 Lion Password and
     OS X Lion- Apple ID can be used to reset your user account password.
If you cannot do the above then try this:
1. Boot to Safe Mode by restarting and after the chime press and hold down the COMMAND-S keys until a black screen with white type appears.
2. At the prompt, type the following commands pressing return after each command line:
     /sbin/fsck -yf
     If you do not receive a "Filesystem OK" message then repeat this command until
     you do. If after seven tries you still do not receive a "Filesystem OK" message,
     then the system is corrupted and needs to be reinstalled.
     mount -uw /
     cd /private/var/db/netinfo
     mv local.nidb local.old
     rm ../.AppleSetupDone
     shutdown -r now
The second-to-last command above will cause OS X to think that the operating system is newly installed, and when the new owner starts up the computer it will send him/her to the startup wizard where he/she can start a new user without reinstalling.
This last method does not actually change a password. It simply removes the user accounts and lets you create an initial admin account as if the computer were new out of the box.
How to reset the OS X password without a startup CD:
Reboot into Single-user Mode. Enter the following and press RETURN after each command line
   1. Type fsck -fy
   2. Type mount -uw /
   3. Type passwd <username>
I have never tried this method myself.

When trying to install Adobe Standard XI, it says, "Setup has detected that you already have a more functional product installed. Steup will now terminate." I have a Pro trial installed but did not seed so much functionality so I purchased standard.

When trying to install Adobe Standard XI, it says, "Setup has detected that you already have a more functional product installed. Steup will now terminate." I have a Pro trial installed but did not seed so much functionality so I purchased standard.

uninstall any acrobat and reader versions, if you have win os clean (Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs) and then install acrobat std.

Uninstalled in old PC, but did not de-activate.

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