Uninstalled incorrectly on MAC now can't re-instal InDesign

I unistalled CC trial InDesign incorrectly (I moved to trash and trashed it)...now with monthly CC licence I can't re-install...it just says up to date...and it is nolonger on my machine...help!
Regards,
OC A+D

OC A+D please begin by using the uninstaller located in the Applications/Utilities/Adobe Installers folder.  Once that is done you can then use the CS Cleaner tool to verify complete removal.  Please see CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html for additional details.
If you continue to experience difficulties with the reinstallation please see Creative Cloud AAM lists Applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.

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