Uninstalling applications with Remote desktop

Hi
I am new administering Mac OS X servers and clients and needed a little help.
I have learned how to distribute packages and applications but have yet to discover how to uninstall applications from remote clients.
Is there a tutorial that will show me how this is done?
Cheers
Jonathon

There is no method built into ARD (nor in Mac OS X) for uninstalling applications. For simple applications, you can just do a search in ARD for the application and then delete it. But for more complex applications, ones that install multiple components in several places, those may require running a developer-provided uninstaller on each system.
Regards.

Similar Messages

How to connect a printer with Remote Desktop for Mac, version 8

Hello,
I use Microsoft Remote Desktop 8.0.3 with my Mac to connect to an application which is based on a Windows Server 2008.
I don't find the way to print to my Mac. I don't find the menu for it :-(
Same problem to transfert a file from the Windows Server to my Mac :-( :-(
Can you help me ?
Many thanks in advance
William

Hi William,
Please make sure that Forward printing devices is checked. This allows you to use the local printer connects to your Mac in a remote desktop session.
Getting Started with Remote Desktop Client on Mac
http://technet.microsoft.com/library/dn473012
Thanks.
Jeremy Wu
TechNet Community Support

Stuck with Remote Desktop 3 without the serial number:(

I am the new tech assistant for my lab of 35 macs..
The computer used for managing the lab with remote desktop has crashed.
I have found an older model mac with remote desktop. I'd like to transfer that application
to my newer mac...but It will ask me for the serial number of which I do not have.
The old tech assistant has gone..and along with it...the software and document.
I have turned this lab upside down and I've found the box Apple Remote Desktop 3
but nothing else. I thought maybe the serial number would be on it. But I see
only the bar code... I am frustrated to no end. They don't answer my emails for help
Sincerely,
Love using Apple Remote Desktop 3 user but can not anymore:(

IIRC the serial number was never on the outside of the box so have you looked inside the box? Do you see the booklet that came with the box? Is the Serial Number inside? The Serial Number takes this form:
XARD-030-000-x-xxx-xxx-xxx-xxx-xxx-xxx-x
Who is not answering your emails for help?
Having read the terms and conditions of this forum prior to posting you'll know these are user-to-user forums and Apple are not listening, so it's difficult to see what any of us here can do to help? Perhaps if you find the purchase receipt you might be able to contact your local Apple Rep and ask if they have a record of it?
You can still use Remote Desktop by purchasing it again from the App Store. It costs far, far less than the installer media version and does not require a serial number. All you need is an Apple ID and an associated debit or credit card.

Problem with Remote Desktop on iPad 2 and windows 8.1 pro

I downloaded the Microsoft Remote Desktop app from the App Store on my iPad 2. I typed in the IP address for my windows 8.1 pro computer on my iPad 2 in school to try connecting to my windows 8.1 pro computer at home. I'm having
a hard time doing it. Do I need a rd remote gateway to access my computer from outside my local network. If so, how do I find my gateway server name? Also, I saw somewhere that I have to press accept in a pop up message on the computer your trying to connect
to. Is this true? No one is home during the day and my iPad 2 has to stay in school. Can you please give me a step by step guide with photos to help me connect to my windows 8.1 pro computer from my iPad 2 from school, which is of course outside my local network.

Hi,
Please refer to the document below for the procedure to use Microsoft Remote Desktop APP of IOS APP store.
Getting Started with Remote Desktop Client on iOS:
http://technet.microsoft.com/en-us/library/dn473013.aspx
Roger Lu
TechNet Community Support

How to recognize if application is installed using "Install Application on Remote Desktop" option on Windows Server 2008 R2

How to recognize if application is installed using "Install application on remote desktop..." option in Control Panel in Windows Server 2008 R2?
Basically, as administrator, I can't say if the user installed application using "Install application on remote desktop..." in Control Panel or he just installed it by clicking the .msi executable. I can't find anything that makes any difference.
I could not find anything in the registry. I am quite confused.
Thanks,
Aleksandar9

Hi,
Thank you for your posting in Windows Server Forum.
Please make sure that you are using category view of control panel-programs to check the application. And in addition to “install application on Remote Desktop server” user can also use command line also.
change user /install
change user /execute
change user /query
“The first time you run the application, it searches the home directory for its .ini files. If the .ini files are not found in the home directory, but are found in the system directory, Terminal Services copies the .ini files to the home directory, ensuring
that each user has a unique copy of the application .ini files. Each user should have a unique copy of the .ini files for an application. This prevents instances where different users might have incompatible application configurations.” (Quoted formthis
article).
Hope it helps!
Thanks,
Dharmesh

How do I uninstall applications with a MacBook Pro?

Hai, I need help finding out how to uninstall applications with a MacBook Pro?
-I just got this computer 5-6 days ago and I hardly know anything about it. (AS expected from a new user to a Mac computer. ) Everything is kind of confusing to me especially with unziping and ziping files.
-I have researched trying to find out ways to uninstall with a Mac but everyone seems to have a different way to uninstall. And I really don't want to do something to mess up my new computer while trying to find out how to uninstall applications. (These computers are "expensive" and are non-returnable.)
If anyone can answer my question that would be so great and I would surely appreciate you!
Thank you, CreeSuki.
OH, and if needed I am running on operating system "Lion" (Rawrrrr). And I am trying to uninstall Adobe Photoshop CS5.1 in general.
Thank you!

The basic way to uninstall an app is just trash it. But to get (most, sometimes all) of its associated data files, for example, preferences (usually .plist files in ~/Library/Preferences -- ~ is your home directory) you either have to know what to look for or try to use one of the 3rd party generic uninstallers. Here's a (partial?) list of potential uninstallers:
Amnesia
AppCleaner
AppDelete
AppZapper
CleanApp
iTrash
TrahsMe
Go to www.macupdate.com and search for them.
Note, there is no guarantee these uninstallers will find all the potential stuff an app can install but even if it misses stuff no harm is done other than wasting a little disk space.
Oh, almost forgot. Many apps that come with their own installers sometimes provide their own uninstallers to uninstall themselves. Use those if they are provided instead of one of the generic uninstallers.

Ipad bluetooth keyboard not working with remote desktop

My clients ipad bluetooth keyboard works any other time, just not when connected to his servers via the remote desktop. PC Windows 7 Servers.
I'm trying to get the keyboard information, but any ideas?

Are you using an app like LogMeIn Ignition to access your servers? I believe that LogMeIn Ignition requires you to tap a little keyboard button near the bottom of the screen to activate use of the keyboard (that's how it works in Splashtop Remote, can't be much different in LogMeIn Ignition.)
Are you sure the app you have supports blue tooth keyboard support with remote desktop? (not sure if they have to, I just recall seeing this in Splashtop patch notes awhile ago.)
HuskieN.

Easy print not working on a 64 bit Windows 8.1 client with Remote Desktop connection version 8.1

Easy print is not working on a 64 bit Windows 8.1 client with Remote Desktop connection version 8.1 . Printers dont get redirected when you connect to the terminal server. The server we are connecting to has Windows 2008 server. On 32 bit Windows
7 and windows XP clients Easy print is working fine and printers get redirected in terminal server.

I am having the exact same problem. Windows 7 works fine, but 8.1 will not redirect printers. Others said to check local policy terminal services settings and my setting are all set as they should.
I think Windows 8.1 is not telling the terminal server what printers it has.

Troubleshooting error with Remote Desktop 3.1

Have OSX Server 10.4.10 on a powerPC with Remote Desktop 2.2, Security scans advise to update to Remote Desktop Client 3.1. Everytime I do this I get this error "The Remote Desktop Administrator software failed to start du to an unexpected error. The Remote Desktop software may not be installed correctly or the computer may require a restart."
I have two machines on this network that are giving this error, one this server and the other a laptop. Version 2.2 was running and working just fine prior to the update, now its broke. Is there a log file somewhere to try to figure this error out? Has anyone else experienced this issue? I have already tried to reset permissions, and reboot, but nothing works.

Just to confirm my understanding, you are running the ARD 2.2 Administrator on the server, and something is advising you to upgrade that system to the ARD 3.1 client? If that's the situation, then do not upgrade. The 3.x client will not work with the ARD 2.2 administrator. If you did indeed upgrade, you'll need remove ARD using the instructions here and then reinstall ARD 2.2 from your installation disks.
Similarly, if you've upgraded any client workstation to the 3.x client, you'll need to remove it and reinstall the 2.2 client using this installer. It says it's an "updater", but it will work anyway.
Hope this helps.

Hardware acceleration has been disabled because it is in compatible with remote desktop

So I go and lock my pc only to come and find that after effects says hardware acceleration has been disabled because it's incompatible with remote desktop
I have looked around and others have said to delete a certain preference file but they did not give the file location
Does anyone know where this pref file is?

And what is the question? C'mon, the files and folders are properly labeled. Don't make it any more complicated...
Mylenium

Windows Embedded 8.1 Industry Pro Application Launcher Remote Desktop Services Feed VDI with Windows Store Remote Desktop Client

I wanted to make kiosks which are joined into a domain and set up with an Remote Desktop Web Feed with VDI Desktops (to support Single Sign On and minimize configuration needs on the client side). And I wanted to lock those Clients to launch only the Remote
Desktop Windows Store application. And if somebody clicks on a Desktop Pool then connect to the choosen Pool. But instead of doing this the Remote Desktop application opens the Pool within the old mstsc.exe and right after connecting the OS switches the focus
back to the Remote Desktop Windows Store application. And nobody can work in the office with this configuration.
So how can I correct this problem? Any other solutions? What is the official way to doing this?

Hi,
Based on my test, we cannot associate .rdp files with the Remote Desktop Windows Store App. Therefore, you may have to use MSTSC or configure the setting in the Remote Desktop
Windows Store App manually.
Best Regards.
Jeremy Wu
TechNet Community Support

How do I simulate a right-click in Windows when connected with Remote Desktop 8.0 for Mac OS X?

When connecting to a remote Windows 7 OS from Mac OS X 10.8.5 with Microsoft Remote Desktop 8.0.24091, I'm not able to simulate a right-click with the Apple magic mouse.
On an older version Microsoft Remote Desktop Client version 2.1.1, I can hold down shift+ctl on the Mac and click the magic mouse to simulate a right-click in Windows. With this new version RDP 8.0, I can't find any way to simulate a right-click,
other than to select "Swap mouse buttons" under settings, and then every click is a right-click and then I'm no longer able to left-click (which is even worse). I've tried several key combinations and nothing seems to work. Am I missing
something simple here with the new RDP 8.0 application, or is the right-click simulation not (yet) functional?
Any help is greatly appreciated, thanks!

In order to make use of the right-click inside an open session you have three options:
Standard PC two button USB mouse
Apple Magic Mouse: To enable right-click, clickSystem Preferences in the dock, click Mouse, and then enable Secondary click.
Apple Magic Trackpad or MacBook Trackpad: To enable right-click, click System Preferences in the dock, click Mouse, and then enable Secondary click.
Extracted from "Remote desktop Client on Mac: FAQ"
http://technet.microsoft.com/en-us/library/dn473006.aspx

Printing quality with Remote desktop technologies

Hello,
I manage several servers using Remote Desktop Technologies : 2003 R2 Terminal services, 2008 R2 RDS, 32/64 bits...
I upgraded recently to Adobe Reader X and I observe a strange behaviour : when I connect to theses servers with my RDP client, fonts are not the same as displayed, letters are glued without any spaces between them BUT if I connect to the console (HP ILO or vmware console), print quality is fine !!!!
I'm still making comparative tests but I'm stuck.
Any ideas ? I didn't find any thread related to this problem in the forums.
Kind regards,
Sebastien

Hi!
I have the same problem as you!
Other applications works fine with printredirects, but not Adobe Reader X. I have tried to modify the GPO to disable Remote Desktop Easy Print as i seen on Microsoft forums to try on printing errors, but no luck.
I have checked that the printerdriver seems to be the correct one for the local printer, but it does not matter.
Have you found out anything please let me know.
Best regards

UPDATE APP STORE with REMOTE DESKTOP

Hi,
I have 2 labs full of IMac on LION. I would like to update the app store via remote desktop.
They all have the same user and password.
I dont want to download the package on my computer and send the package.
Is there a way by sending a unix command ?
There must be a way to get this automated ? I already read some tried with Automator, but I can't get this working well
Thanks to help me
Nick

Hi Templeton Peck,
For softwares update,
I'm able to update via ARD with the command line : softwareupdate -i -a
But on many Macs, we have FInalCut X, Compressor and such kind of software that I MUST update through the APP STORE APPLICATION
I'm just trying to update automatically
Can you help me ?
Thanks

My keyboard doesn't work when I connect to a Windows 7 computer with Remote Desktop.

I got a new computer at work that has Windows 7 Professional 64-bit on it. I set up a Remote Desktop connection from my iMac at home and connected. However, when I tried to use the keyboard, nothing happened. After a little pecking I found that the DELETE key worked. Also, I found that the keyboard would work correctly if I held down the FUNCTION key. Very weird.
My old Windows XP computer was still connected so I connected to it via Remote Desktop. The keyboard works normally there. It has always worked in Windows XP so I was surprised when it didn't work in Windows 7.
I've been searching but haven't found anyone with this same issue. Any help or suggestions would be appreciated. Thanks.
Steve Lockridge
iMac 21.5 inch, mid-2010
OS X 10.7.5 (Lion)
3.2 GHz Intel Core i3
12 GB RAM
Apple Wireless Keyboard

1. Did you use Bootcamp Assistant?
2. Did you build a USB with Windows 7 ISO and Bootcamp drivers?
3. You should use a USB2.0 disk, not a USB3.0 disk (flash drive).
4. What year is the Retina MBP?

Uninstalling applications with Remote desktop

Similar Messages

Maybe you are looking for