Uninstalling Beta iWorks from Snow Leopard

A colleague with a 2009 unibody MacBook Pro needs to install the latest iWork version, of which he has already purchased the retail box. However, sometime in the dim, dark and distant past he tried some beta version and now the installer says an error has occurred and to contact support. Anyone know exactly which files to eliminate to return the cat to a virgin, pristine and iWork-free state?

Greetings,
There was never an iWork Beta that I can recall. There are trial versions but the full version would overwrite that.
To completely uninstall iWork applications and support files remove the following files to the trash and restart the computer and then attempt an install:
Macintosh HD > Library > Application Support > iWork
Macintosh HD > Library > Preferences > com.apple.iWork*
Macintosh HD > Library > Receipts > anything iwork, pages, numbers, or keynote
Macintosh HD > Applications > anything iwork, pages, numbers, or keynote
Hope that helps.

Similar Messages

I upgraded from snow leopard to mavericks only to find that my backup files of all my CS3 indesign, illustrator, photoshop wo't run, how do I uninstall mavericks and get my old system back

I upgraded from snow leopard to mavericks only to find that my backup files of all my CS3 indesign, illustrator, photoshop wo't run, how do I uninstall mavericks and get my old system back. I retired from graphics a few years back but still have old clients I do work for and maintain files for. Would not have upgraded if I had known of the incompatability.

You did not due any due dilligence to investigate if your legacy apps would run, you should upgrade your apps. However if you feel you have to downgrade back to SL then click
https://discussions.apple.com/docs/DOC-6162
for directions.

Mail etc migration from Snow Leopard

Hi Folks.
My new iMac has just arrived. Previously I have moved everything from my old imac to a new one as a single operation. But this has left me with a lot of Power Mac software and loads of other stuff that is now irrelevant. So this time I'm going to set it up from scratch.
My question therefore is, going from Snow Leopard to Mountain Lion, what files (and/or) folders to I need to drag across and replace, in order to bring across all of my emails, contacts and calendar events etc onto the new iMac?
Assuming it is that simple....
Many thanks,
David.

A Basic Guide for Migrating to Intel-Macs
The Knowledgebase article Intel-based Mac: Some migrated applications may need to be updated refers to methods of dealing with migrating from PowerPC chips to Intel with the Migration Assistant safely. The authors of this tip have not had a chance to verify this works in all instances, or that it avoids the 10.6.1 and earlier Guest Account bug that caused account information to get deleted upon use of the Migration/Setup Assistant. However, a well backed up source that includes at least two backups of all the data that are not connected to your machine will help you avoid potential issues, should they arise. In event it does not work, follow the steps below.
If you are migrating a PowerPC system (G3, G4, or G5) to an Intel-Mac be careful what you migrate. Keep in mind that some items that may get transferred will not work on Intel machines and may end up causing your computer's operating system to malfunction.
Rosetta supports "software that runs on the PowerPC G3, G4, or G5 processor that are built for Mac OS X". This excludes the items that are not universal binaries or simply will not work in Rosetta:
1. Classic Environment, and subsequently any Mac OS 9 or earlier applications
2. Screensavers written for the PowerPC System Preference add-ons
3. All Unsanity Haxies Browser and other plug-ins
4. Contextual Menu Items
5. Applications which specifically require the PowerPC G5 Kernel extensions
6. Java applications with JNI (PowerPC) libraries
See also What Can Be Translated by Rosetta.
In addition to the above you could also have problems with migrated cache files and/or cache files containing code that is incompatible.
If you migrate a user folder that contains any of these items, you may find that your Intel-Mac is malfunctioning. It would be wise to take care when migrating your systems from a PowerPC platform to an Intel-Mac platform to assure that you do not migrate these incompatible items.
If you have problems with applications not working, then completely uninstall said application and reinstall it from scratch. Take great care with Java applications and Java-based Peer-to-Peer applications. Many Java apps will not work on Intel-Macs as they are currently compiled. As of this time Limewire, Cabos, and Acquisition are available as universal binaries. Do not install browser plug-ins such as Flash or Shockwave from downloaded installers unless they are universal binaries. The version of OS X installed on your Intel-Mac comes with special compatible versions of Flash and Shockwave plug-ins for use with your browser.
The same problem will exist for any hardware drivers such as mouse software unless the drivers have been compiled as universal binaries. For third-party mice the current choices are USB Overdrive or SteerMouse. Contact the developer or manufacturer of your third-party mouse software to find out when a universal binary version will be available.
Also be careful with some backup utilities and third-party disk repair utilities. Disk Warrior, TechTool Pro , SuperDuper , and Drive Genius work properly on Intel-Macs with Leopard. The same caution may apply to the many "maintenance" utilities that have not yet been converted to universal binaries. Leopard Cache Cleaner, Onyx, TinkerTool System, and Cocktail are now compatible with Leopard.
Before migrating or installing software on your Intel-Mac check MacFixit's Rosetta Compatibility Index.
Additional links that will be helpful to new Intel-Mac users:
1. Intel In Macs
2. Apple Guide to Universal Applications
3. MacInTouch List of Compatible Universal Binaries
4. MacInTouch List of Rosetta Compatible Applications
5. MacUpdate List of Intel-Compatible Software
6. Transferring data with Setup Assistant - Migration Assistant FAQ
7. OS X Lion: How to use Migration Assistant to transfer files from another Mac
Because Migration Assistant isn't the ideal way to migrate from PowerPC to Intel Macs, using Target Disk Mode, copying the critical contents to CD and DVD, an external hard drive, or networking will work better when moving from PowerPC to Intel Macs. The initial section below discusses Target Disk Mode. It is then followed by a section which discusses networking with Macs that lack Firewire.
If both computers support the use of Firewire then you can use the following instructions:
1. Repair the hard drive and permissions using Disk Utility.
2. Backup your data. This is vitally important in case you make a mistake
      or there's some other problem.
3. Connect a Firewire cable between your old Mac and your new Intel Mac.
4. Startup your old Mac in Transferring files between two computers using FireWire.
5. Startup your new Mac for the first time, go through the setup and
       registration screens, but do NOT migrate data over. Get to your
       desktop on the new Mac without migrating any new data over.
If you are not able to use a Firewire connection (for example you have a Late 2008 MacBook that only supports USB:)
1. Set up a local home network: Creating a small Ethernet Network.
2. If you have a MacBook Air or Late 2008 MacBook see the following:
a. MacBook (13-inch, Aluminum, Late 2008) and MacBook Pro (15-inch,
      Late 2008) - What to do if migration is unsuccessful;
b. MacBook Air - Migration Tips and Tricks;
c. MacBook Air - Remote Disc, Migration, or Remote Install Mac OS X and
      wireless 802.11n networks.
Copy the following items from your old Mac to the new Mac:
In your /Home/ folder: Documents, Movies, Music, Pictures, and Sites folders.
In your /Home/Library/ folder:
/Home/Library/Application Support/AddressBook (copy the whole folder) /Home/Library/Application Support/iCal (copy the whole folder)
Also in /Home/Library/Application Support (copy whatever else you need including folders for any third-party applications)
/Home/Library/Keychains (copy the whole folder) /Home/Library/Mail (copy the whole folder) /Home/Library/Preferences/ (copy the whole folder) /Home /Library/Calendars (copy the whole folder) /Home /Library/iTunes (copy the whole folder) /Home /Library/Safari (copy the whole folder)
If you want cookies:
/Home/Library/Cookies/Cookies.plist /Home/Library/Application Support/WebFoundation/HTTPCookies.plist
For Entourage users:
Entourage is in /Home/Documents/Microsoft User Data Also in /Home/Library/Preferences/Microsoft.
Credit goes to Macjack for this information.
If you need to transfer data for other applications please ask the vendor or ask in the Discussions where specific applications store their data.
5. Once you have transferred what you need restart the new Mac and test to make sure the contents are there for each of the applications.
Written by Kappy with additional contributions from a brody.Revised 5/21/2011

HT201364 If I upgrade to Mavericks from Snow Leopard will I still be able to use Microsoft office??

If I upgrade to Mavericks from Snow Leopard will I still be able to use Microsoft office??

Welcome to Apple Support Communities
Only if you have Office 2008 or 2011. Older Office versions are PowerPC apps, so they no longer work with Mavericks.
If you are running Office 2008 or 2011, open any Office app, go to Help menu (in the menu bar) > Check for Updates, and install the latest version.
If you are using an older Office version, uninstall it and install another application:
Upgrade to Office 2008 or 2011 by buying it from the Microsoft website.
Install Apple iWork applications after upgrading to OS X Mavericks.
Install LibreOffice > http://www.libreoffice.org.
Remember to make a backup of your files with Time Machine before upgrading.

MPB mid-2010 very slow after Yosemite upgrade from Snow Leopard

I updated my MPP (mid-2010) from Snow Leopard to Yosemite some weeks back. It is painfully slow since, particularly when Mail is open. I attach the etrecheck output below, but would really appreciate any help in recovering what was not-so-long-ago a very useful machine.
EtreCheck version: 2.1.5 (108)
Report generated 5 January 2015 16:49:17 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro7,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 20 days 5:10:20
Disk Information: ℹ️
ST9320325ASG disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.21 GB (49.55 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R   UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Kies.app
[not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) [Support]
/Applications/TunnelBear.app
[not loaded] net.tunnelblick.tap (1.0) [Support]
[not loaded] net.tunnelblick.tun (1.0) [Support]
/Library/Extensions
[loaded] org.virtualbox.kext.VBoxDrv (4.1.8) [Support]
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.1.8) [Support]
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.1.8) [Support]
[loaded] org.virtualbox.kext.VBoxUSB (4.1.8) [Support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Support]
[not loaded] com.cisco.nke.ipsec (2.0.1) [Support]
[not loaded] com.ni.driver.NiViPciK (5.0.0) [Support]
[not loaded] com.ni.driver.nipalk (2.5.4) [Support]
[not loaded] com.ni.driver.niusb9162k (3.4.0) [Support]
Startup Items: ℹ️
CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
daemonic-dbus: Path: /Library/StartupItems/daemonic-dbus
nipal: Path: /Library/StartupItems/nipal
VirtualBox: Path: /Library/StartupItems/VirtualBox
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.rcd.plist
[killed] com.apple.sbd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
12 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.GSSCred.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[failed] com.apple.softwareupdated.plist [Details]
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
16 processes killed due to memory pressure
Launch Agents: ℹ️
[loaded] com.divx.dms.agent.plist [Support]
[running] com.divx.update.agent.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.mcafee.menulet.plist [Support]
[loaded] com.mcafee.reporter.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[loaded] org.freedesktop.dbus-session.plist [Support]
[running] org.macosforge.xquartz.startx.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.barebones.authd.plist [Support]
[loaded] com.barebones.textwrangler.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[running] com.mcafee.ssm.Eupdate.plist [Support]
[loaded] com.mcafee.ssm.ScanManager.plist [Support]
[failed] com.mcafee.virusscan.fmpd.plist [Support] [Details]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[running] com.ni.ServiceLocator.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[running] nilxid.plist [Support]
[not loaded] org.freedesktop.dbus-system.plist [Support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Support]
User Launch Agents: ℹ️
[loaded] com.iocom.visimeet.agent.plist [Support]
[invalid?] com.macpaw.CleanMyMac.helperTool.plist [Support]
[invalid?] com.macpaw.CleanMyMac.trashSizeWatcher.plist [Support]
[invalid?] com.macpaw.CleanMyMac.volumeWatcher.plist [Support]
[running] com.spotify.webhelper.plist [Support]
[not loaded] org.virtualbox.vboxwebsrv.plist [Support]
User Login Items: ℹ️
Flux Application (/Users/[redacted]/Applications/Flux.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Dropbox Application (/Applications/Dropbox.app)
Caffeine Application (/Applications/Caffeine.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
fuspredownloader UNKNOWNHidden (missing value)
AU Lab UNKNOWN (missing value)
Internet Plug-ins: ℹ️
Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 [Support]
AdobePDFViewer: Version: 9.5.2 [Support]
LV85HelperLauncher: Version: 1.0 [Support]
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 [Support]
LV110HelperLauncher: Version: 11.0.0 [Support]
xDFusionWebPluginS64: Version: Unknown [Support]
LV90HelperLauncher: Version: 9.0.1 [Support]
xDFusionWebPlugin: Version: Unknown [Support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Support]
OVSHelper: Version: 1.1 [Support]
Default Browser: Version: 600 - SDK 10.10
Mathematica: Version: 8.0.4.2609484 [Support]
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
SharePointBrowserPlugin: Version: 14.1.0 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
OfficeLiveBrowserPlugin: Version: 12.2.0 [Support]
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.5 [Support]
fbplugin_1_0_3: Version: Unknown [Support]
Picasa: Version: 1.0 [Support]
Safari Extensions: ℹ️
Searchme [Installed] Adware! [Remove]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
FUSE for OS X (OSXFUSE) [Support]
GeekTool [Support]
Java [Support]
MacFUSE [Support]
NTFS-3G [Support]
Perian [Support]
TeXDistPrefPane [Support]
Xmarks for Safari [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 319.21 GB Disk used: 269.66 GB
Destinations:
Time Machine [Local]
Total size: 200.06 GB
Total number of backups: 5
Oldest backup: 2014-05-04 10:30:14 +0000
Last backup: 2014-12-02 23:54:40 +0000
Size of backup disk: Too small
Backup size 200.06 GB < (Disk used 269.66 GB X 3)
Top Processes by CPU: ℹ️
      40% mtmd
      20% Finder
      10% WindowServer
      9% mds
      4% DesktopServicesHelper
Top Processes by Memory: ℹ️
146 MB Mail
129 MB Google Chrome
107 MB Finder
86 MB WindowServer
46 MB Google Chrome Helper
Virtual Memory Information: ℹ️
21 MB Free RAM
921 MB Active RAM
916 MB Inactive RAM
837 MB Wired RAM
163.80 GB Page-ins
5.82 GB Page-outs
Diagnostics Information: ℹ️
Jan 5, 2015, 05:02:39 PM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-170239_[redacted].cras h
Jan 5, 2015, 05:02:39 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-170239_[redacted].crash
Jan 5, 2015, 05:02:29 PM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-170229_[redacted].cras h
Jan 5, 2015, 05:02:28 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-170228_[redacted].crash
Jan 5, 2015, 05:02:20 PM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-170220_[redacted].cras h
Jan 5, 2015, 05:02:20 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-170220_[redacted].crash
Jan 5, 2015, 05:02:16 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-170216_[redacted].crash
Jan 5, 2015, 05:02:16 PM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-170216_[redacted].cras h
Jan 5, 2015, 05:01:58 PM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-170158_[redacted].cras h
Jan 5, 2015, 05:01:56 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-170156_[redacted].crash
Jan 5, 2015, 05:01:45 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-170145_[redacted].crash
Jan 5, 2015, 05:01:45 PM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-170145_[redacted].cras h
Jan 5, 2015, 05:01:36 PM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-170136_[redacted].cras h
Jan 5, 2015, 05:01:35 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-170135_[redacted].crash
Jan 5, 2015, 05:01:24 PM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-170124_[redacted].cras h
Jan 5, 2015, 05:01:23 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-170123_[redacted].crash
Jan 5, 2015, 05:01:14 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-170114_[redacted].crash
Jan 5, 2015, 05:01:14 PM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-170114_[redacted].cras h
Jan 5, 2015, 05:00:56 PM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-170056_[redacted].cras h
Jan 5, 2015, 05:00:56 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-170056_[redacted].crash
Jan 5, 2015, 05:00:27 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-170027_[redacted].crash
Jan 5, 2015, 05:00:27 PM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-170027_[redacted].cras h
Jan 5, 2015, 04:59:08 PM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-165908_[redacted].cras h
Jan 5, 2015, 04:59:03 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-165903_[redacted].crash
Jan 5, 2015, 04:58:58 PM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-165858_[redacted].cras h
Jan 5, 2015, 04:58:54 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-165854_[redacted].crash
Jan 5, 2015, 04:58:45 PM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-165845_[redacted].cras h
Jan 5, 2015, 04:58:43 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-165843_[redacted].crash
Jan 5, 2015, 04:58:40 PM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-165840_[redacted].cras h
Jan 5, 2015, 04:58:32 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-165832_[redacted].crash
Jan 5, 2015, 04:58:25 PM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-165825_[redacted].cras h
Jan 5, 2015, 04:58:22 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-165822_[redacted].crash
Jan 5, 2015, 04:58:13 PM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-165813_[redacted].cras h
Jan 5, 2015, 04:58:11 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-165811_[redacted].crash
Jan 5, 2015, 04:58:03 PM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-165803_[redacted].cras h
Jan 5, 2015, 04:58:00 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-165800_[redacted].crash
Jan 5, 2015, 04:57:52 PM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-165752_[redacted].cras h
Jan 5, 2015, 04:57:50 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-165750_[redacted].crash
Jan 5, 2015, 09:57:14 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-095714_[redacted].crash
Jan 5, 2015, 09:57:13 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-095713_[redacted].cras h
Jan 5, 2015, 09:57:03 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-095703_[redacted].cras h
Jan 5, 2015, 09:57:03 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-095703_[redacted].crash
Jan 5, 2015, 09:56:53 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-095653_[redacted].crash
Jan 5, 2015, 09:56:51 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-095651_[redacted].cras h
Jan 5, 2015, 09:56:42 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-095642_[redacted].cras h
Jan 5, 2015, 09:56:41 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-095641_[redacted].crash
Jan 5, 2015, 09:56:31 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-095631_[redacted].crash
Jan 5, 2015, 09:56:31 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-095631_[redacted].cras h
Jan 5, 2015, 09:56:21 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-095621_[redacted].cras h
Jan 5, 2015, 09:56:21 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-095621_[redacted].crash
Jan 5, 2015, 09:56:10 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-095610_[redacted].cras h
Jan 5, 2015, 09:56:10 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-095610_[redacted].crash
Jan 5, 2015, 09:56:01 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-095601_[redacted].crash
Jan 5, 2015, 09:56:00 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-095600_[redacted].cras h
Jan 5, 2015, 09:55:50 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-095550_[redacted].crash
Jan 5, 2015, 09:55:49 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-095549_[redacted].cras h
Jan 5, 2015, 09:55:39 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-095539_[redacted].cras h
Jan 5, 2015, 09:55:39 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-095539_[redacted].crash
Jan 5, 2015, 09:55:29 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-095529_[redacted].crash
Jan 5, 2015, 09:55:28 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-095528_[redacted].cras h
Jan 5, 2015, 09:55:18 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-095518_[redacted].cras h
Jan 5, 2015, 09:55:18 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-095518_[redacted].crash
Jan 5, 2015, 09:55:08 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-095508_[redacted].crash
Jan 5, 2015, 09:55:08 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-095508_[redacted].cras h
Jan 5, 2015, 09:54:58 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-095458_[redacted].crash
Jan 5, 2015, 09:54:57 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-095457_[redacted].cras h
Jan 5, 2015, 09:54:47 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-095447_[redacted].cras h
Jan 5, 2015, 09:54:47 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-095447_[redacted].crash
Jan 5, 2015, 09:54:37 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-095437_[redacted].crash
Jan 5, 2015, 09:54:36 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-095436_[redacted].cras h
Jan 5, 2015, 09:54:26 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-095426_[redacted].crash
Jan 5, 2015, 09:54:26 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-095426_[redacted].cras h
Jan 5, 2015, 09:54:16 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-095416_[redacted].crash
Jan 5, 2015, 09:54:15 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-095415_[redacted].cras h
Jan 5, 2015, 09:54:05 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-095405_[redacted].cras h
Jan 5, 2015, 09:54:05 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-095405_[redacted].crash
Jan 5, 2015, 09:53:55 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-05-095355_[redacted].crash
Jan 5, 2015, 09:53:54 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-05-095354_[redacted].cras h
Jan 4, 2015, 04:53:49 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Spotify Helper_2015-01-04-165349_[redacted].crash
Jan 4, 2015, 12:34:59 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-04-003459_[redacted].crash
Jan 4, 2015, 12:34:59 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-04-003459_[redacted].cras h
Jan 4, 2015, 12:34:49 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-04-003449_[redacted].crash
Jan 4, 2015, 12:34:48 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-04-003448_[redacted].cras h
Jan 4, 2015, 12:34:38 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-04-003438_[redacted].cras h
Jan 4, 2015, 12:34:38 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-04-003438_[redacted].crash
Jan 4, 2015, 12:34:28 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-04-003428_[redacted].crash
Jan 4, 2015, 12:34:27 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-04-003427_[redacted].cras h
Jan 4, 2015, 12:34:17 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-04-003417_[redacted].crash
Jan 4, 2015, 12:34:17 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-04-003417_[redacted].cras h
Jan 4, 2015, 12:34:06 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-04-003406_[redacted].crash
Jan 4, 2015, 12:34:06 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-04-003406_[redacted].cras h
Jan 4, 2015, 12:33:56 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-04-003356_[redacted].cras h
Jan 4, 2015, 12:33:56 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-04-003356_[redacted].crash
Jan 4, 2015, 12:33:45 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-04-003345_[redacted].cras h
Jan 4, 2015, 12:33:45 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-04-003345_[redacted].crash
Jan 4, 2015, 12:33:35 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-04-003335_[redacted].crash
Jan 4, 2015, 12:33:35 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-04-003335_[redacted].cras h
Jan 4, 2015, 12:33:24 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-04-003324_[redacted].crash
Jan 4, 2015, 12:33:24 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-04-003324_[redacted].cras h
Jan 4, 2015, 12:33:14 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-04-003314_[redacted].cras h
Jan 4, 2015, 12:33:14 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-04-003314_[redacted].crash
Jan 4, 2015, 12:33:03 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-04-003303_[redacted].cras h
Jan 4, 2015, 12:33:03 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-04-003303_[redacted].crash
Jan 4, 2015, 12:32:53 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-04-003253_[redacted].crash
Jan 4, 2015, 12:32:53 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-04-003253_[redacted].cras h
Jan 4, 2015, 12:32:42 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-04-003242_[redacted].crash
Jan 4, 2015, 12:32:42 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-04-003242_[redacted].cras h
Jan 4, 2015, 12:32:32 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-04-003232_[redacted].crash
Jan 4, 2015, 12:32:31 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-04-003231_[redacted].cras h
Jan 4, 2015, 12:32:21 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-04-003221_[redacted].cras h
Jan 4, 2015, 12:32:21 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-04-003221_[redacted].crash
Jan 4, 2015, 12:32:10 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-04-003210_[redacted].cras h
Jan 4, 2015, 12:32:10 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-04-003210_[redacted].crash
Jan 4, 2015, 12:32:00 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-04-003200_[redacted].crash
Jan 4, 2015, 12:32:00 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-04-003200_[redacted].cras h
Jan 4, 2015, 12:31:49 AM /Library/Logs/DiagnosticReports/fmpd_2015-01-04-003149_[redacted].crash
Jan 4, 2015, 12:31:49 AM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-04-003149_[redacted].cras h
Jan 3, 2015, 03:46:32 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-03-154632_[redacted].crash
Jan 3, 2015, 03:46:24 PM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-03-154624_[redacted].cras h
Jan 3, 2015, 03:46:21 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-03-154621_[redacted].crash
Jan 3, 2015, 03:46:14 PM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-03-154614_[redacted].cras h
Jan 3, 2015, 03:46:11 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-03-154611_[redacted].crash
Jan 3, 2015, 03:46:00 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-03-154600_[redacted].crash
Jan 3, 2015, 03:45:53 PM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-03-154553_[redacted].cras h
Jan 3, 2015, 03:45:50 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-03-154550_[redacted].crash
Jan 3, 2015, 03:45:42 PM /Library/Logs/DiagnosticReports/VShieldUpdate_2015-01-03-154542_[redacted].cras h
Jan 3, 2015, 03:45:39 PM /Library/Logs/DiagnosticReports/fmpd_2015-01-03-154539_[redacted].crash
Jan 3, 2015, 03:45:32 PM /Li

Your Mac has been considerably altered from its factory configuration. Given certain modifications, some of which are described below, it is not reasonable to expect it to operate properly.
1. Back up your Mac. Your report indicates the last backup was performed a month ago. No more backups can be created because the backup volume's capacity is insufficient.
2. Uninstall any McAfee products. Your Mac cannot operate properly with it installed.
One or both of these removal instructions may be applicable.
How to install or uninstall McAfee Internet Security for Mac
How to uninstall and reinstall McAfee Agent 4.x on Macintosh computers
3. Your Mac has been affected by MacPaw "CleanMyMac". Uninstall it, but beware its uninstallation instructions are not completely effective. Depending on exactly what you used it to do, a complete erasure and reconfiguration may be required.
4. Update OS X. Open the App Store and install all Apple recommended updates.
5. If you require a VPN I recommend OS X's native VPN, not Cisco's flawed implementation of it.
6. If you elect to use Adobe Flash Player you must keep it maintained. The version installed is outdated.
7. If you elect to use Google's products you must accept the detrimental effects they will have on a Mac's performance.
8. Adware is installed and will interfere with Internet browsing. For an explanation or how this may have occurred, how to avoid it in the future, and for Apple's recommended solution read How to install adware.

I just restored my 13" MBP i5 at the apple store to the newest version of Lion after issues with a previous Time Machine backup from Snow Leopard- this time I created a new account and just ported files and folders, and now MS Office doesn't work. Help?

I just restored my 13" MBP i5 at the apple store to the newest version of Lion after issues with a previous Time Machine backup from Snow Leopard- this time I created a new account and just ported files and folders, and now MS Office doesn't work.
^^ that's the main problem. Here's the full history.
I bought a new 13" i5 MBP, early 2011 edition. I had an old white Macbook 2.14 ghz core2duo on Snow Leopard. I attempted to port over my time machine backup, but encountered problems in that my User was inaccessible from the new computer after the import finished, and I had to go in and change the root password, etc, and for some reason or another, I couldn't install any programs at all from that administrator's account. By "couldn't" I mean I could install them, but upon installation they would never boot. So, I took it to the apple store and did a clean install from the most up to date Lion OSX. Then, I created a brand new admin account, instead of trying to import the old one, and things seemed great. Then, I just imported my old files from the TM backup, but not any system settings, permissions, or user data. Just my Docs, pics, vids, apps, and itunes stuff.
Here's where things get weird again. I imported this stuff under the name "old", but all of these folders have a red negative sign on them, marking them as restricted. So, from my main admin account, I cannot even peruse these folders. Since I didn't import user data, I can't sign in to the "old" account to change permissions. I already tried to change the permissions from system preferences, but that didn't change anything. And now, for whatever reason, of all the apps that were imported then, MS Office is the only set of apps that does not work. When I click on it, it just says there was a problem and asks if I'd like to send a report to apple. I tried reinstalling it to no avail. I'm an English student, so i really need access to Word. Can anyone help? The Apple store is a major detour for me and would like to fix this issue myself.

Most likely you have Office 2004 which are PPC-only applications and will not work in Lion. Upgrade to Office 2011. Other alternatives are:
Apple's iWork suite (Pages, Numbers, and Keynote.)
Open Office (Office 2007-like suite compatible with OS X.)
NeoOffice (similar to Open Office.)
LibreOffice (a new direction for the Open Office suite.)

Have updated from Snow Leopard to Lion with Safari Version 5.0.5. Now I can not update to Safari 5.1. There is no update in the Software Updater, and on the apple-download page, I only found a Safari 5.1 for Snow Leopard. When executing it, there is an e

I have updated from Snow Leopard to Lion with Safari Version 5.0.5. Now I can not update to Safari 5.1. There is no update in the Software Updater, and on the apple-download page, I only found a Safari 5.1 for Snow Leopard. When executing it, there is an error message, that it is for 10.6 only.
It seems that I should have first updated Safari, and then only to Lion, which I didn't. Any idea how I can fix this now without having to rollback to Snow Leopard, update Safari and then go back to Lion?

Try this Safari5.1 from the installer package
http://www.filefactory.com/file/cc9005d/n/Safari.pkg.zip
The download worked better with Firefox not sure why. At the bottom of the page after the captcha>> slow down load is the Free link, it took about 4 minutes to download on my test.

Is it worth it to update from Snow Leopard to Lion?

I just got my first Macbook (early 2008 edition for maximum savings moneywise), and I found out that I can't sync my iphone 5 and ipad mini on the Leopard OS that is on it. I've already worked out that I have to at least get Snow Leopard to use my devices, but someone also told me that Lion is better than Snow Leopard. Any opinions on if it's worth going to Lion instead of just Snow Leopard? And would it COST MORE? Thanks for any opinions, this is the first time I've used a mac since Computer class in 1993 in Middle School so I'm a little confused with some things...

Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading from Snow Leopard to Lion or Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8, Lion, or Mountain Lion installed. Purchase and download Mavericks (Free) from the App Store. Sign in using your Apple ID. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mavericks- System Requirements
       Macs that can be upgraded to OS X Mavericks
         1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
             Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
         7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table — RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.

The Jump from Snow Leopard to free Mavericks OS broke my iPhoto..

I updated my macbook pro today. I jumped straight from Snow Leopard to Mavericks. It was just like installing a really big app from the app store. However, it left iPhoto in the weeds of incompatibility. It was the latest version supported by Snow leopard and compatibilty instructions from Apple said I my computer met the requirements for the updated OS. Now my iPhoto has a big white circle with a line through it indicating that this version of iPhoto is not supported on the new OS. I cannot even view my pictures folder since it is in this broken iPhoto folder. Talked to Apple iPhoto specialist and he was super cool and checked with superviser but came to the conclusion that there is no conclusion at this moment. Day 1 downloaders should always consider this risk. I was just excited after seeing todays keynote and went for it on the macbook pro. This is what we both concluded..
The suite of apps in iLife and iWork were usually purchased via physical disk or preinstalled when purchasing a Mac a couple years ago. So there is no update for these in the app store (the new way of obtaining and updating software). This was a bit of an oversight in todays launch of new products. I was instructed to wait a few days and see if there is a "patch" for this error of compatibility. I can be patient and wait for this, but if there is no patch... Then I am in a great deal of trouble with my Wife! Lol seriously, she had a bunch of our wedding, honeymoon, and newborn daughter pics on this laptop and I foolishly updated without backing up. To my credit, I did my homework and learned that it "should" leave all my content as is. It is like the IOS updates that just overlay the software and replace only os stuff. This was true. Everything is exactly where it was before, only I cannot access the pictures, open iPhoto, update iMovie (it prompts that there is an update, but takes you to the app store updates page and it is not there). Basically at this point, I have to re-buy iLife and iWork because my versions are too old for the operating system released today. This would be fine if I was informed that my paid apps would need to be re-bought, but Apple stated that my device was compatible and this would be a simple update much like any other app. I also have extended apple care protection for our products, but the apple support guy said that store support will not have a fix at this time either. I suggested to take note of this particular issue because anyone who jumps from Snow Leopard to Mavericks may likely face this issue. I suggested that they offer a patch for the mistake or offer a free iphoto download (or other native app that broke in the process).
Other than my iLife and iWork apps not making a clean jump to the new OS, I really like the features and fluidity of the system. Apple makes high-quality products and innovates. I am not upset at all. Just a bit frightened because if I lost these photos and videos, you are reading a dead mans words.
Any thoughts or suggestions are much appreciated.

The same thing happened to me, since I have iPhoto 9.2.3
There is some kind of "direct access" to your original photos:
/Users/[your user name here]/Pictures/iPhoto Library/Masters
All pictures should be saved there, organized by year...
iPhoto will still not work but at least you can recover your photos.

Mavericks upgrade from Snow Leopard broke boot camp. Help!

Since Apple made the newest version of OS X free, I decided to upgrade my 2010 MacBookPro from Snow Leopard. The installation seemed to go fine, but after the installation, I can't boot into my Bootcamp / Windows partition. From what I have read so far, others have experienced this issue upgrading from Snow Leopard to Mountain Lion because the recovery partition apparently messes up something fragile between the MBR (Master Boot Record) and the GPT (GUID Partition Table). I'm not sure if that's what's going wrong here or not.
When I attempt to repair /dev/disk0s4 via the GUI Disk Utility, I get the following details:
Verify and Repair volume “disk0s4”
Checking file system** /dev/disk0s4
Invalid BS_jmpBoot in boot block: 6e0020
Volume repair complete.Updating boot support partitions for the volume as required.
Error: Disk Utility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files.
Here's a screen shot:
http://imgur.com/6XLYMOM
Well, I can't mount the partition to copy off my files, and I just want to be able to go back to using my windows partition normally. So I started Googling and found several different threads, but so far I'm a few hours into trying to get my system back, without a clue as to what the right fix is.
Upgrading the OS on one partition of a HDD shouldn't completely break another partition. Is my case just a freak accident, or is this a serious flaw in the upgrade process? Sifting through 250GB of data (1/2 my laptop drive) is going to take some of these tools a while... I'm not a happy customer today.
Aside from spending upwards of 12 hours reinstalling Windows and the dozens of other applications and data files from backups and recovering all the files that I can, does anyone know of any tools that can recover the lost partition should I find it? I'm going to leave testdisk running over the disk while I sleep to try and find filesystems.

I had Windows 7 64-bit installed, but the version is irrelevant. The problem here is that *something* Apple's installer did damaged my working computer. The fact that it damaged others as well and apparently hasn't been fixed since the release of Mountain Lion is very disappointing. Boot camp is a supported Apple product, and we pay a premium for Apple's computers so we should expect better than for an upgrade to blithely destroy our data and tools leaving us to spend days restoring. That's no upgrade. It's a minefield. I'm happy if some good comes from my sharing and it helps others make better decisions than to trust the installer not to screw up their week. Make sure you back up your whole disk image before installing. The upgrade is only free if your time is worthless.
I'm still looking for an easy fix to this problem. The disk scanning software I'm running now is taking a long time to search through the 500GB HDD for information. I fear that the addition of the recovery partition wiped out my NTFS partition's file system entirely. It's inevitable that I haven't backed up all my stuff and that I have lost some amount of data in addition to my time.

Complications migrating from Snow Leopard Server to Mountain Lion Server.

I'm migrating from Snow Leopard Server to Mountain Lion Server. The article "OS X Server: Upgrade and migration" (http://support.apple.com/kb/HT5381) says
"Make sure that any DNS or DHCP servers on which your server depends remain running during the upgrade"
This advice is reinforced by the details of the article "OS X Server: Steps to take before upgrading or migrating the Open Directory database" (http://support.apple.com/kb/HT5300).
As the server I'm migrating from provides these services it will need to be running during the migration process. This would seem to limit my options to doing the migration from a Time Machine backup (or, making a seperate clone of the server's drive and connecting it externally to the new box)
My main concern is the seemingly inevitable clash that is going to occur on the network as the new server takes on the roles of the old one - while it is still running.
What are my options here ?
This is my second attempt as on my first try I did the migration from the TM backup with the network down - and none of my local network users or their home directories were migrated, although the settings for the mount points were, but there were no actual directories where they pointed to!
Clear directions on how to procede would be VERY MUCH appreciated
Thank you.

Moving from Snow Leopard to Mountain Lion means first installing the client (non-Server) version of Mountain Lion and then install Server.app this means that for at least part of the process you will not be running DNS, DHCP or Open Directory.
If you are going to end up using the same DNS name and IP address after the change then an approach you could follow would be as follows.
Destroy any Open Directory replicas
Archive your Open Directory Master (to make a backup)
Note down your DNS records in case they get messed up
Export via Workgroup Manager your users, and groups (you might not need this but better safe than sorry), make sure you do not include the diradmin account
Keep a full back of the server (you should always have backups)
Note down your DHCP server settings in case they get messed up
Note down any other service settings
Install Mountain Lion
Install Server.app
Install Workgroup Manager (extra free download)
Run Server.app
Make sure settings for services are as much as possible the same as before
If your lucky that may be all you need to do, otherwise...
Restore Open Directory archive, if your lucky that will be all you need to do, otherwise...
Make new Open Directory Master
Run Workgroup Manager
Import users and groups you previously exported
You will then have to set passwords for each user as these are not preserved via Workgroup Manager export
When I did this, I was also being forced to change all my IP addresses so I had no choice but to use Workgroup Manager to export and import accounts.

TS1702 I upgraded software from Snow Leopard to OSX Lion. Now my Office Mac applications would not work

I upgraded software for my MacBook from Snow Leopard to OSX Lion. Now my Office for Mac applications would not work. Can anybody help? Thanks

Aribalto wrote:
I upgraded software for my MacBook from Snow Leopard to OSX Lion. Now my Office for Mac applications would not work. Can anybody help? Thanks
Quite seriously, though, if you wish to use MS Office to it's full potential and if you depend on it on a regular basis, then upgrading to Office 2011 is the only reccommended way to go. You can use the free Apps mentioned, learn to use iWorks (which I love, but others don't) or make your system a shambles and lose your easy to use interface by the other method. Deduct the cost of Parallels from MS Office and it becomes pretty cheap, if that is the only PPC program you wish to use, which is the norm as PPC is long gone from development.
MS Office 2011 is not expensive if it is one of your major work tools. Think of those who had to update their Adobe software!
Anyhow Cheers
Pete

Downgrading from Snow Leopard to Leopard: Best Practices?

Hey everyone. Snow Leopard isn't working out for me (slowness, crashing, etc.), so I plan on downgrading back to Leopard for the foreseeable future via a clean install.
I utilize Time Machine with an external hard drive, within contains all of my files/documents/music for two user accounts. When I downgrade to Leopard, can I simply restore these accounts/files using migration assistant? Or am I going to have a problem restoring Snow Leopard backups to Leopard?
Finally, is this the best way to go about this process, or is there a better way?

Snow Leopard is simply running like crap. Everything is slower. Crashes occur. Neither of which was the case with Leopard. I think it is safe to say that my problems are manifestations of Snow Leopard, not OS X (or Leopard) in general.
Snow Leopard as a whole should not cause such issues. It is obvious you have some contributing factor that would be much easier to isolate than backtracking to 10.5, unless of course you have a clone or Time Machine backup of your system when it was in 10.5.
How big is your hard drive, and how full is it? If there is less than 15% + 9 GB free, you need to free up space based on past user experience. See my FAQ*:
http://www.macmaps.com/diskfull.html
Sometimes old fonts can cause problems:
http://www.jklstudios.com/misc/osxfonts.html
If you migrated from a PowerPC Mac in the past, you may need to remigrate without the Migration Assistant in the future:
http://discussions.apple.com/thread.jspa?threadID=435350&tstart=0
As it can bring over a lot of old applications and drivers that don't work with Snow Leopard.
Do you have any peripherals that are not known to be 10.6 compatible? See my upgrade FAQ above for references to utilities or applications that are not yet 10.6 compatible. If they aren't listed in those references, chances are they either are not compatible or may be more compatible if they are enabled/disabled to run in 64 bit, or Rosetta mode.
To change the 64 bit or Rosetta mode in your application, click on it once in the Finder, and select Get Info. A checkbox should reveal whether or not it can run in a different mode if it is available.
By default Snow Leopard is in 32 bit mode as an operating system. You may be able to enable 64 bit operating system if all your applications can run with it, following one of these steps:
http://blogs.zdnet.com/Apple/?p=4716
This should speed you along if you have that option available.
Three options which for whatever reason appear to help people for unknown reasons:
zapping the PRAM
repairing the directory and permissions*
If none of those help, you may simply have a hardware issue with your machine that simply manifests itself more frequently with Snow Leopard. Sometimes these can be isolated with the hardware test. Other times, it may simply indicate you have a RAM issue. Every new operating system is more sensitive to out of spec RAM or marginal RAM*:
http://www.macmaps.com/badram.html
And while the hardware test may catch some bad RAM, it can't catch all.
- * Links to my pages may give me compensation.
Message was edited by: a brody

Can I upgrade from snow leopard 10.6.8 to mountain lion? Not sure how old my MacBook is. How can I find that information?

Can I upgrade from snow leopard 10.6.8 to mountain lion on my MacBook?

Choose About this Mac from the Apple menu, click on More Info, and compare the model identifier with MacBook5,1, which is the earliest MacBook that can run Mountain Lion and newer.
A MacBook older than that which has a Core 2 Duo(not Core Duo) or better CPU and at least 2GB of RAM can run Lion 10.7, which is available by clicking here. Neither Mountain Lion nor Lion support PowerPC software such as Microsoft Office 2004.
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I have paid and downloaded LION and want to update my IMAC, can i just run install and it keep photos settings etc from Snow Leopard or is a full reinstall with wiped hard drive, anyone have any experience of this and do i need to run a backup beforehand?

I have paid and downloaded LION and want to update my IMAC, can i just run install and it keep photos settings etc from Snow Leopard or is a full reinstall with wiped hard drive, anyone have any experience of this and do i need to run a backup beforehand?

Always backup your important data before upgrading to a new Mac OS X.
Lion doesn't erase the drive but better to be safe than sorry.
And run Disk Utility (Applications/Utilities). Verify and if necessary repair the startup disk before upgrading.
Using Disk Utility to verify or repair disks
Before upgrading read here > Lion upgrade questions and answers: Apple Support Communities
And here > What applications are not compatible with Mac OS X 10.7 "Lion"? What upgrade or substitute options are available for common incompatible applications? @ EveryMac.com

Uninstalling Beta iWorks from Snow Leopard

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