Uninstalling CS5 - 2 computer limit

I have CS5 running on a laptop and we have just bought a new desktop which it needs to go on. In the past, it was installed on a second computer and while I uninstalled it, I'm worried that Adobe will not recognise this. Is there a way to make sure it's fully disconnected from the old computer so it can be installed on the new one? I no longer have access to that computer.

If you have issues, simply contact support by phone and have them reset activations.
Mylenium

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Uninstalling CS5 from computer and registry

I have removed my trail verison of CS5 and i used the adobe cleanup tool but i need to know is there something i can use to clean out the registry aswell?

Just a heads-up: this is not the appropriate forum for CS5 questions. This is the ColdFusion forum.
Have you used the CS5 Cleaner tool from Adobe?
http://kb2.adobe.com/cps/829/cpsid_82947.html
Dave Watts, CTO, Fig Leaf Software
http://www.figleaf.com/
http://training.figleaf.com/
Fig Leaf Software is a Veteran-Owned Small Business (VOSB) on
GSA Schedule, and provides the highest caliber vendor-authorized
instruction at our training centers, online, or onsite.
Read this before you post:
http://forums.adobe.com/thread/607238

Uninstall CS5 since upgraded to CS5.5?

As a student I purchased Adobe Master Suite Collection CS5 with the option to upgrade to CS5.5 when it was released. I did upgrade to CS5.5 (yes, this was some time ago), but it left CS5 in my computer. I now have both CS5 and CS5.5 in my computer using up space. Is it possible to uninstall CS5? Or does the upgrade require CS5 to remain?

There is no technical requirement to leave older versions in place, just be aware that uninstalling it after the fact will damage your CS5.5 since it removes certain shared components. A reinstall of CS 5.5 will most definitely be required.
Mylenium

Uninstalling CS5

Not to long ago I upgraded from CS5 to CS6 I need more space on my computer and was wondering if I can remove CS5? Would this mess up CS6 if I did this? I have a copy of CS5 at home but I upgraded CS6 online, so I have no idea where to find CS6 if I need to recover it. Should I just keep both of them on my computer?

Hello,
rcraighead thank you for getting back to me....Sorry I didn't add hat I was afraid if I uninstall CS5 that CS6 will be messed up and I would have no way to recover CS6 since i downloaded it online.
Do you think its better just to add space? I don't have the money right now for that, but I can do it in the future.
@Larry G. Schneider...Where would that folder be at? I know if I do decide to remove CS5 I need to deactivate it.

How to uninstall CS5?

I recently got CS6. But I left CS5 in my computer as a backup. Now I want to uninstall CS5 because I believe CS5 is the reason my CS6 programs keep crashing on me without offering to save my work prior to crashing.
How do I uninstall CS5 completely, without harming CS6 in any way?
thanks in advance for your response.
C

You don't. The rest is unfounded speculation. unisntall both version, run the Creative Suite Cleaner Tool, reinstall only CS6.
Mylenium

Do I uninstall CS5 & CS6 before downloading CC?

I have Master Creative Suite CS5 (disk) installed on my iMAC running Mountain Lion 10.8.5. Some time ago I subscribed to Creative Cloud and installed CS6. Major computer problem caused me to have to wipe the hard drive and restore from the backup disk. My last backup was September last year which was before I installed the Creative Cloud CC apps. I would like to install the CC apps. Do I uninstall both the CS5 and CS6 apps first? At this point neither of the CS5 or CS6 apps have been updated.

Hi Stormy_Weather,
It would be best to uninstall CS5 and CS6 before installing Creative Cloud applications as the previous versions are restored from a backup which might cause issues.
Regards,
Akshay

Need help uninstalling CS5

I downloaded a trial version of both Photoshop and InDesign CS5 and don't have room for either on my computer right now, though I might buy them some time in the future. But I need them off of my computer, yet every time I click "uninstall" nothing happens. I successfully uninstalled Photoshop yesterday, but had to system restore so it's back on my computer. How can I get rid of these programmes? I see the Creative Suite Cleaner tool, but it says you have to uninstall the programme first... All help greatly appreciated!

I am having a problem uninstalling Photoshop cs5. I will start at start, control panel, add or remove. I will then double click adobe photo shop cs5 , click remove. I will then click remove preferences or and uninstall. The message will read, Please close all of the following application to continue.
. Adobe Bride CS5 (Bridge.exe)
But there is nothing open and Adobe Bridge is not on the bottom of the the screen. How can I uninstall CS5.
Ray Johnson

I have installed Illustrator CCloud and uninstalled, and reinstalled, it just bounces on the dock and does not open (do I need to Uninstall CS5) Thanx

I have installed Illustrator CCloud and uninstalled, and reinstalled, it just bounces on the dock and does not open (do I need to Uninstall CS5) Thanx

How can I install Creative Cloud on a new computer? Should I uninstall the old computer?

How can I install Creative Cloud on a new computer? Should I uninstall the old computer?

Hi Bussada,
No, you dont have to uninstall Creative cloud from the other machine. You can use your Adobe ID to download and install the software on the other machine. Please ensure that you don't use both machine at the same time.
Download creative cloud desktop app from this link.
https://creative.adobe.com/products/creative-cloud
Regards,
Abhijit

"Apple Mobile Device Support" will NOT uninstall from my computer, so I am still unable to upload iTunes

"Apple Mobile Device Support" will NOT uninstall from my computer so I am still unable to upload iTunes. I have tried it multiple times in multiple ways and after the uninstall always fails. Solutions to this specific problem?

I don't know... A link to the official repair advice is given at the top of my user tip. There was a new build of the iTunes 11.1.4.62 setup file released yesterday which is supposed to install cleanly on any system still back on iTunes 11.1.3.8, however they are still giving the same advice for problem systems that have already been upgraded. I.e. the new installer won't repair a currently borked install.
You can download 7-Zip (free), or a free trial of WinRAR, and unpack the iTunesSetup.exe or iTunesSetup64.exe file into its components, then try installing them individually in alphabetical order (don't try to install SetupAdmin.exe or iCloud.msi). AMDS might not install right now, but you may get a more useful error message as to why not, and you might be able to run iTunes even if you can't update your devices at this stage.
tt2

How do you get your acct in a new computer if you already reached the 5 computer limit. I don't have 5 computers?!

How do you get your acct in a new computer if you already reached the 5 computer limit. I don't have 5 computers?

Carmen,
If possible, deauthorize any computers you still have physical access to that you know you had previously authorized to play your iTunes purchases. Otherwise, you can always use the Deauthorize All option described in this article.
http://support.apple.com/kb/ht1420
B-rock

Bridge crashes on start up, is there a way to do a clean install or properly troubleshoot? (Literally just uninstalled and cleaned computer of Adobe products and reinstalled Design and Web Premium and bridge still crashes..)

Bridge crashes on start up, is there a way to do a clean install or properly troubleshoot? (Literally just uninstalled and cleaned computer of Adobe products and reinstalled Design and Web Premium and bridge still crashes..)
Here is the crash report:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Bridge.exe
Application Version: 5.0.0.399
Application Timestamp: 4f5ec62d
Fault Module Name: Bridge.exe
Fault Module Version: 5.0.0.399
Fault Module Timestamp: 4f5ec62d
Exception Code: c0000005
Exception Offset: 003209fa
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Have you tried to reset preferences? And no you do not have to start Bridge to do this.,
Hold down the Ctrl key and start Bridge. You should get a reset window with 3 options. Choose all 3.

2 Computer limit for CS6

I am enrolled at Academy of Art university and received a student version of CS6 for my classes. I know there is a limit saying you can install the program on up to 2 computers. I first installed the program on my compaq laptop. Then I realized I needed a better processor to run certain programs so I wiped the hard drive and sold the computer to buy a new laptop. I installed CS6 on the second laptop. Worked great. I recently bought a desktop computer and installed CS6 on there as well. Now I get the message about the 2 computer limit. I understand that the program has been installed on 3 different computers. How can I eliminate the 1st computer I installed the program on then sold? I have no way to get the computer seeing as its no longer in my possession. I have to have these programs for school.

Fintan for information on how to download Adobe software please see http://forums.adobe.com/message/5418120#5418120. Also if you have purchased the software from Adobe and choose the download option then it will be available under your account.

Trying to uninstall CS5.5 Master Collection, but programs don't appear in standard Windows Programs and Features location

I'm uninstalling CS5.5 after deactivation in order to gain space for CC, but am having problems doing so. I'm on 64-bit Windows 7 and installed from the Master Collection disks on both my desktop and laptop - neither one has any of the Master Collection programs showing up in the standard uninstall location, which is the only recommended Adobe uninstall method.
If I run the original install disk, it recognises the existing CS5.5 programs, but only gives the option of installing further program options rather than uninstalling existing ones - is there any way to use the disks to uninstall programs?

Fixed it - used the disk to reinstall one of the existing CS5.5 apps, and then the Adobe Master Collection showed up as an item in the Programs and Features location, which I could select and uninstall all apps.

HT3819 Isn't the five computer limit for home sharing restrictive given the many devices one household may have?

Isn't the five computer limit for home sharing restrictive given the many devices one household may have?

It is only restrictive if you have more than 5 computers.
Otherwise it is not restrictive at all.
devices do not count, only computers.
You have more than 5 computers on the same home network.

Uninstalling CS5 - 2 computer limit

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