Uninstalling CS6 Design Standard (Student and Teacher Licensing) from a windows pc and installing onto a mac.

Hi, I am a student at MIAD and I recently switched from a windows pc to a mac. I have successfully uninstalled the suite from the old computer, but I still cannot install it onto my mac. After entering my product code, it still says it had already been redeemed. Now I have no adobe programs whatsoever so I definitely need help with getting this onto my mac ASAP. If anyone has anything, its immensely appreciated.

Do as it says - contact customer support by phone or web chat.
Mylenium

Similar Messages

  • I bought adobe CS6 design standard (CD) last year in the month of july and didn't active my product yet. I bought in from the University of Washington, Seattle store on a student and teacher licensing. I am a Mac user and I don't have cd drive in my compu

    I bought adobe CS6 design standard (CD) last year in the month of july and didn't active my product yet. I bought in from the University of Washington, Seattle store on a student and teacher licensing. I have the product code with me. I am a Mac user and I don't have cd drive in my computer and I am indeed to get this product activated now. How can I install this without cd drive?  Anyone please help me with this issue?

    You may download the product from
    http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  • Says invalid serial number-i got it via email from adobe. (CS6 design standard student edition).

    says invalid serial number-i got it via email from adobe. (CS6 design standard student edition).

    I think that you'll need to get in touch with support to sort this out.
    But you could check your order to see if you ordered and upgrade or a new purchase. The serial numbers for upgrade are different, and require the earlier version on your computer ( or its serial number instead).
    If you've oredered an upgrade, check that you're entering the correct serial number. You'll probably be prompted to enter both: once for qualifying product and once for the new upgrade.
    Let us know if this was the issue. If not, I suggest that you get in touch with Adobe Support.

  • CS6 Design Standard + students

    I'm a third year student and finally going to buy Adobe CS6 Design Standard software. I wonder if Adobe sells it for student price anymore? The only place where I found this software for a lower price was on Apple's website, but they ship only inside Canada.

    You normally use the same serial number that you are first issued.  If you registered your product when you first installed it then you should be able to find your setial number available thru your Adobe account online.

  • Upgrade CS5.5 Design Standard (Student Edition) to CS6 Design Standard (Student Edition) ?

    Hello everybody,
    in 2011 I buyed the Creative Suite 5.5 Design Standard (Student Edition). Is it possible to uprage this version including Photoshop, InDesign and Illustrator, to CS6 Student Edition with the these programs?
    Thank you very much,
    MediaMarv

    Hi MediaMarv,
    Student edition software is already at a discounted price and not eleigible for an upgrade.
    You can though buy a new student version of CS6 software.

  • I bought creative suite cs6 design standard student and teacher edition and the download did not work properly - files appear incomplete/ or damaged - none of the program items work at all. File size for installation seems very small for a product of this

    I bought creative suite cs6 standard student and teacher edition and the download did not work properly - files appear incomplete/ or damaged. File size seems very small for a product of this size. Can you assist with download issue or provision of software ?

    Lalalaladog where did you download CS6 from?  I would recommend downloading the installation files for Creative Suite 6 Design Standard at Download CS6 products

  • Missing install.app file for CS6 Design Standard Student version for Windows/Mac

    My version is labeled Windows/Mac but there is no install.app file on the disk. Where can I obtain it?

    KylieSommer wrote:
    So, I checked out the second linnk and it says something about needing an upgrade if I don't have to most recent version? Does that mean I'll need to upgrade to Photoshop CC before I can get a cross grade? Or can I keep the CS6 Extended version?
    Adobe loves confusing people with their marketing copy. Without trying, they often obfuscate the simplest of processes with poor wording.
    The platform swap process only applies to perpetually licensed versions since they're tied to platform specific serial numbers: Mac or Windows, never both ( applies to CS6 and lower). Not CC which is licensed for both Mac and/or Windows via your Adobe ID, so there's no platform swapping necessary.
    What Adobe is trying to say is that you can only swap platforms for the most current perpetually licensed version.
    e.g. CS6 Windows can be transferred to CS6 Mac.
    However, CS5 Windows cannot be transferred to CS5 Mac. You must pay the upgrade cost from CS5 to CS6 and swap platforms at the same time (that's a crossgrade). e.g. CS5 Windows to CS6 Mac is OK.
    Photoshop CC is entirely different. It is available to anyone but only via subscription, even without ever previously owning any Adobe software. There's no upgrading or crossgrading. You simply join up - but keep in mind that you never own the software.
    You don't need CS5 or CS6 to start subscribing to Photoshop CC. There's no connection with your CS5 license other than you can use your CS5 license to get a discounted rate for the first 12 months of CC membership.

  • Question about CS6 Design Standard Student and Teacher Edition

    I'm planning to buy this package but there is a couple questions I need to know before I do that. It's little hard to find all necessary information from Adobe's web page and I find it kind of difficult that you can have help only in english.  I live in Finland.
    1. When I'm proving my student eligibility for Adobe, does the document/documents have to be written in english or is it ok in finnish?
    2. How do I get my final serial numbers if Adobe can't send them via email?

    If you are from Finland, you will probably have to submit all the stuff to your local reseller. This has nothing to do with the online verification for US and other customers. Check your regional S&T pages. Presumably you have to go through Sweden, because as far as I know that's where Adobe has it's support for Northern Europe. They will also give you the serial number.
    Mylenium

  • Already have Photoshop CS6 extended and want CS6 Design Standard Student and Teacher.

    Will this overide Photoshop extended and if not, where will Standard Photoshop go?

    Only one PS can exist. If the Extended version is already in place, the suite should leave it alone and not lock it onto its serial so it would revert to Standard...
    Mylenium

  • CS6 Design Standard Student and Teacher Edition Problem

    I have recieved verifictaion and a remdemtion code but when I go to use it I continue to get the error:
    Oops! This code doesn't seem to be active. Please contact the retailer you purchased the card from, or use a different code. For more information contact Customer Support and order by phone
    I was given the code in an email from adobe after entering the serial number on the back of the card I recieved after purchsing the software.
    Help!

    Do as it says - contact customer support by phone or web chat.
    Mylenium

  • How do I crossgrade/uninstall Adobe Photoshop Elements 13 from a windows, to reinstall/crossgrade onto a mac?

    Any help much appreciated!

    Just download the Mac trial version and use your serial number to activate it.
    PSE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
    (Info for PC vs Mac: https://forums.adobe.com/thread/1658959?sr=inbox&ru=3738552)

  • Can I upload CS6 design standard onto two macs?

    Can I upload CS6 design standard onto two macs?
    Was about to buy CS6 design standard student teacher edition, and have two macs, so was wondering if I can install on two devices? Or do I need to buy an additional license - if so how can I buy another license?
    Please help! I don't want creative cloud!!

    Hi Seetybaby,
    Welcome to Adobe Forums.
    Yes, you can use it on 2 machines. You have to download the file on the new system or use the disc if you have.
    Then use the same serial number. If you require the setup file please use the below link.
    http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
    Thanks

  • CS6 Design Standard on iMac, second machine

    I have a DVD of CS6 Design Standard, student licensing, which I have had for almost a year. I originally had it on my MacBook Pro, but now I have an iMac and would like to install it there too. I have been unable to find a clear answer as to whether I can license it on two machines with a student license, but from what I understand I supposedly can...? Obviously, my iMac has no optical drive, so, following the instructions I saw on other threads, I tried downloading trials from CC but when I tried to license them, it said that my serial number is not valid for CC. Not sure if this is because I need a different version of CS6 to license, or because I'm not actually allowed to have it on more than one machine... Help?
    Thanks!

    You are allowed two activated installations.  You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
    Alternative download site:
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    http://prodesigntools.com/adobe-cs6-direct-download-links.html

  • CS6 Design Standard download

    Hi,
    I purchased CS6 Design Standard (student licensing) and got my serial number. But I cannot figure out how to download it from the website.
    I am trying to install on Macbook Air, which does not have a disc drive.
    I tried to download from
    http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
    but clicking the button does nothing...
    Thanks,
    Ed

    If you can, try using a different browser.
    You can also try to download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
    CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

  • Can I migrate my education copy of CS6 Design Standard from Mac to PC?

    Can't to seem a thread on this with the answer.  I have a box retail version of CS6 Design Standard (Student Edition).  It's a Mac OS only install disc.  If I deactivate the Mac version, can I install the license on PC via download?  (If so, I believe I should be able to also install it on a second PC as well, correct?)

    No. Serial numbers for Creative Suites are platform specific.
    You'll have to perform a platform swap to get a Windows serial number
    http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
    Note: FYI, Creative Cloud apps can be installed on Mac and/or Windows without doing a platform swap since they're activated via your Adobe ID. No serial number required.

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