Uninstalling Hyperion FR Studio 9.3.1

One of our user is facing issue unistalling the FR Studio client from his machine. The uninstall window hangs for hours. Below are the environment details. Any ideas on the alternate ways to uninstall the studio or to remove it?
Does deleting the Hard Drive folders (Hyperion) and registry entries help?
Also, does doing a fresh install on top of the existing one remove the corrupt installation?
Studio Version: 9.3.1.137
OS: VISTA (Person uninstalling has Admin rights)
Regards,
Shweta

Hi John,
Thanks for your prompt reply. I followed the exact steps that you have outlined. I did a custom installation and selected FR only. I also installed the essbase client (just in case). When I launch the client I am able to login but I get an 'Unknown Error' after which I am unable to see the folders/reports. If I try to create a new report I get an error (for the data source selection dialog) which I cannot get out of so I have to kill the process.
The log file shows the following error.
11-10 05:31:53 ERROR HRFoundationClient Unknown Error
11-10 05:31:55 ERROR HRFoundationClient
java.lang.NullPointerException
at com.hyperion.reporting.hrfoundation.HRFoundationClient.getTRCPService(Unknown Source)
at com.hyperion.reporting.hrfoundation.HRFoundationClient.getRoot(Unknown Source)
at com.hyperion.reporting.hrfoundation.ReportStoreManagerImpl.getRoot(Unknown Source)
at com.hyperion.reporting.javacom.ReportStoreManagerComImpl.getRoot(Unknown Source)
11-10 05:31:55 ERROR HRFoundationClient null
Regards,
Shehzad

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