Uninstalling iTunes, and installing
I have to update my iTunes in order to use my new iPod touch. When I click on iTunes it says that I need to uninstall iTunes and reinstall it. But it won't let me uninstall it! I have a Windows 7. Help!
Try following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch
Similar Messages
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apple application was not found, apple application support is required to run ituneshelper. please uninstall itunes and install itunes again error 2. What does this mean?
You can try installing 7-Zip (free), then right-click on the iTunesSetup.exe or iTunesSetup64.exe file to unpack its contents, and install AppleApplicationSupport.msi as a standalone component. It may still not install successfully, but if it doesn't you may get a more useful error message regarding the reason why.
See also Troubleshooting issues with iTunes for Windows updates.
tt2 -
If i uninstall itunes and install it again, will all my stuff be on it still
if i uninstall itunes and install it again, will all my stuff be on it still
Hello Leanne,
Thank you for the question. I understand that you are concerned about losing your media files when uninstalling, but the media files and the application files for iTunes are stored in different locations. When uninstalling the iTunes application, your media files are not affected.
The following article provides information about where the media files are stored:
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Use the steps in this article to uninstall and reinstall iTunes:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Thank you for using Apple Support Communities.
Best,
Sheila M. -
my iphone doesn't conect with my computer. He says you can't use it you softwear is not up to date please uninstall itunes and install itunes for windows 64bit. I do that but it doesn't work. So what can i do?
It won't pass 10.3.
What does this mean?
I figured it out. Thanks!!!
What did you figure out? How about posting how you resolved it? -
My ipod will not connect to itunes. I reset the ipod touch. uninstalled itunes and installed it. Turned off firewall however the device manager still does not show Apple mobile device usb. What should i do next? I have windows 7.
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
I was advised to uninstall previous version of iTunes from my computer and install version 7 in order for the program to recognize my apple devices but I need to know if I will lose my library?
iTunes 7 is about 7 years old. Almost certainly your devices would not be recognized. Could you possibly mean 10.7?
It would be useful to know if you are using a Mac or Windows.
Upgrading software normally does not affect the library. Still, there are weekly complaints by users who say they have lost something while updating so you should make sure you have a backup of your computer before updating any software at all. -
I have tried to just install the new version of itunes from the apple website, it looks like it downloads but after 5 minutes at the end of the install it says 'old version of itunes cannot be uninstalled, please contact support.'?
Is there anyway I can remove the version of itunes from my computer? i dont mind if i lose the music/content I already have on my itunes. I need to do this as i have just received the iphone 4 and need to install the newest version of itunes.
Many thanksI need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.'
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.) -
On my old iTunes sofwear iTune store would not open. I uninstalled iTunes and downloaded the new updates and installed it. Now I get a message that said " The file iTunes Libary.itl" cannot be read becouse it was created by a newer version of iTunes.I did everything it said to do inarticle HT1923 Removing and reinstalling iTunes, Quick Time, and other sofware components for Windows Vista or Windows 7. Now what?
Unless you've recently attempted to downgrade iTunes this is probably a sign of a corrupt library file. See Empty/corrupt library after upgrade/crash.
tt2 -
It says this when I try to open iTunes:
Apple Application Support was not found.
Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again.
Error 2
I've tried uninstalling it and installing it several times. I've tried to download Apple Application Support separately but it just says:
An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4... Please refer to Help and Support for more information. HRESULT:0x800736FDYou have missing information in your Windows programming.
You need to repair your computer so it can run iTunes. If you plug those error codes into your browser you may get an answer. -
I keep getting and error when I try to start my iTunes. "Apple Application Support was not found. Apple Application Support is required to run iTunes. Please uninstall iTunes, Then install iTunes again. Error 2(Windows error 2)".... I have uninstalled and reinstalled several times and the error still occurs!!! This started happening after I installed the 10.3 update
I took the time to research it and come across a couple of people who experienced the same trouble and so I listed some of there steps(with Credits) and some people said that they worked.
Here is the original Link:
https://discussions.apple.com/thread/2151777?start=0&tstart=0
OK, this worked for me:( Original Post by r0tt3n4pp13)
1. Save iTunes install file to your desktop.
2. Disconnect from internet.
3. Disable Firewall/Security software.
4. Run install. Note that it installs Application Support and a bunch of other software this time.
5. Run iTunes.
6. Enable Firewall/Security software.
7. Reconnect to internet.
8. Download Watchmen Director's Cut post haste.
OR!
(Original post by Cr4z33)
1. Download and install WinRAR.
2. Right-click the iTunesSetup.exe icon and choose "Open with WinRAR".
3. Once the EXE is opened in WinRAR, double-click AppleApplicationSupport.msi and when the installer window is open choose "Repair".
4. Done! You can now run iTunes normally. -
When I connect my iPod touch it tells me that I need a new version of Apple Mobile Device Support and to uninstall iTunes and then re-install it, I've done that twice with the newest version of iTunes and it still doesn't work?
Try:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
I am getting an error 7 (windows error 999) message and can't uninstall iTunes or install new versions of iTunes on my PC? Any suggestions?
Hi jschnurr,
I recommend the steps in this article, including how to completely remove iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Cheers!
- Ari -
I have just tried to instal the latest version of itunes. It failed and I got a message saying ' An application has made an attempt to load the C runtime library incorrectly' I completely uninstalled itunes and tried to install an earlier version and got the same message. So I can no longer access my itunes files. Help
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
itunes wouldn't download the new update, so i had to uninstall itunes, and now it won't install. why?
Hey megannnnn14,
Thanks for the question. I understand you are experiencing issues installing iTunes for Windows. The following article may help to resolve your issue:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M. -
When I try to access Itunes Icon on my dell computer I get an Apple application support was not found. Apple application support required to run Itunes, and say uninstall itunes, then install itunes again. It used to work. What do I do?
I took the time to research it and come across a couple of people who experienced the same trouble and so I listed some of there steps(with Credits) and some people said that they worked.
Here is the original Link:
https://discussions.apple.com/thread/2151777?start=0&tstart=0
OK, this worked for me:( Original Post by r0tt3n4pp13)
1. Save iTunes install file to your desktop.
2. Disconnect from internet.
3. Disable Firewall/Security software.
4. Run install. Note that it installs Application Support and a bunch of other software this time.
5. Run iTunes.
6. Enable Firewall/Security software.
7. Reconnect to internet.
8. Download Watchmen Director's Cut post haste.
OR!
(Original post by Cr4z33)
1. Download and install WinRAR.
2. Right-click the iTunesSetup.exe icon and choose "Open with WinRAR".
3. Once the EXE is opened in WinRAR, double-click AppleApplicationSupport.msi and when the installer window is open choose "Repair".
4. Done! You can now run iTunes normally.
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