Uninstalling previous CS versions after Creative Cloud subscription

In order to free up more space on my mac hard drive can I uninstall my previous version of CS4 extended and Bridge now that I am a Creative Cloud subscriber?

Yes, you can. Just make sure to use the proper uninstallers. also, after you ran the uninstall, things like file associations will be busted and you should run the Creative Suite Cleaner Tool and let AAM reinstall the apps to fix this.
Mylenium

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Creative cloud subscription - previous versions

I have a mac 0s 10.6.8 and a creative cloud subscription. My computer won't support the Photoshop cc, but I would be ok with Photoshop Cs6. Can I download a previous version with my subscription (not paying extra)?

Yes, you can download and use CS6 via the CC Desktop app.
Find New Apps > Previous versions

Problem Re-Installing Creative Cloud - trying to uninstall and reinstall creative cloud bc of problems. encountering Error Code: 86 - "Another version of Creative Cloud desktop is currently running. To continue, pls quit that instance and click retry." No

trying to uninstall and reinstall creative cloud bc of problems. encountering Error Code: 86 - "Another version of Creative Cloud desktop is currently running. To continue, pls quit that instance and click retry." No other CC exists on my computer anymore. Advice?

If you are on MAC Open Activity Monitor and check for Creative Cloud, it it Running Quit it
MAC HD /Applications/Utilities/Activity Monitor
If you are on Windows check in task manager
Ctrl + shift + Esc keys

I descarguei these new versions adobe creative Cloud, y uninstalled for removing the trash, why did not interest me, then appearing me sigue to update something that I have not already installed, how do I solve this problem?

I descarguei these new versions adobe creative Cloud, y uninstalled for removing the trash, why did not interest me, then appearing me sigue to update something that I have not already installed, how do I solve this problem?

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

Download Issue with Creative Cloud Subscription for After Effects

I am having an issue downloading After Effects using the Adobe Application Manager from Creative Cloud subscription. When I click download from the applications, AAM pops up but I do not see AE as part of the files or as an active download.
Suggestions?
CW

After Effects and Premiere Pro require 64 bit hardware and operating system.
Are you running a 64 bit operating system? If not, you will not see either applications available for download.

How did my Creative Cloud subscription suddenly become a trial version?

I have had a Creative cloud subscription goig on one year. Now, when I open PS6 I am getting a message that I am in a trial version, inviting me to subscribe. Not only that, I get to subscribe for $20.00 a month more than my current subscription rate of $29.99. Please advise how I suddenly found myself in a trial version and why my rate is being increased

This is probably related to the issues here:
http://forums.adobe.com/thread/1250287?tstart=0
You'll probably need to log in to the CC app again - and again - and again!

After my 1 year Creative Cloud subscription is up and I choose not to renew, do I loose the ability

After my 1 year Creative Cloud subscription is up and I choose not to renew, do I loose the ability to use the software that was loaded to my PC?

Short answer: yes.
See also http://www.adobe.com/products/creativecloud/faq.html#general-info
If I decide to stop my membership, will I still be able to use my Creative Suite software and the other components of Creative Cloud?
When you cancel a month-to-month or annual membership purchased directly from Adobe or let a 3- or 12-month prepaid membership purchased from a retailer expire, you will no longer have access to the Creative Suite applications, other desktop software, and services that are components of Creative Cloud. However, if you saved your work to your computer, you will continue to have access to those files. You will also have access to the same benefits as a free Creative Cloud member, which include 2GB of storage space (reduced from 20GB), the ability to sync and store your files, access to a free 30-day trial of the desktop software that has not already been installed and provisioned as part of your paid membership, and access to the free level of services included with Creative Cloud.

I currently have Lightroom 4 installed. Do I qualify for the discounted Creative Cloud subscription?

I currently have Lightroom 4 installed. Do I qualify for the discounted Creative Cloud subscription?

I have been given conflicting information from Adobe on this question. The forums and FAQS all said that you can install concerrently then uninstall when all is OK with the CC install. I decided to install the CC versions then uninstall the previously installed versions on my hard drive. The CC versions did NOT install if you have a current version installed. I called Support and was told to uninstall LR then install LR CC again. Guess what, no matter what I do, CC manager still thinks LR CC is installed even though there are NO files on my HD and I can not install it from CC again. There is no FAQ or workaround posted on this website to resolve this. Now I have NO LR.
I learned a lesson...do not believe what you read on support websites or what you are told on the support phone line. So...You can NOT install them back to back. If you have LR previously installed before installing CC, then you download and install LR CC, it will NOT install the CC version if it finds a current version on your PC. So either keep what you have OR backup your current stuff and uninstall the current apps. Make sure that you are signed out of CC on the website AND on your CC desktop app. Reboot then sign in to your desktop CC app again, then download all your apps only after the CC manager does not have them listed at the top as currently installed apps, only on the apps to install list.

URGENT!!! CS6 programs keep saying "trial expired" even though I have a Creative Cloud subscription.

Hello,
My CS6 programs keep saying that the trial edition is expired, even though I payed for my Creative Cloud subscription.
I have a deadline tonight, and really REALLY need indesign to work!!!.
Please help me!!
I already tried the License Recoverer. Did not work, not even after a reboot and pressing 0...
Arteau / Kezumi

I'm having the SAME PROBLEM!!!
I know for a FACT that it is NOT something on my system because it ONLY happens with InDesign… ALL of the rest of the software from Creative Cloud works PERFECTLY.
I signed up for Adobe Creative Cloud on October 31, 2012 and I checked… my monthly payment was successfully made on Dec. 30th, so it SHOULD be up to date and working.… yet when I try to launch InDesign, instead of opening, I get a window that says,
"Your Trial Has Expired… Become a member…, etc".
My only choices from the Application Manager at this point, are to select the "Join Now" button… (Even though I've already joined)… OR I can select the "License This Software" button… WHICH I've already done SEVERAL TIMES previously. But if I do select this button, it APPEARS to Activate my Subscription… AGAIN.
At this point, after I select the "Close" button from the "SUBSCRIPTION ACTIVATED" window… I get ANOTHER window, saying that I have 0 days remaining to use the InDesign Trial software, giving me the option to BUY NOW, and there is also a button to "Start Trial" or another "License This Software" button…
If I select the "License This Software" button… it will once again APPEAR to Activate my Subscription… AGAIN. But then it once again gives me this same window again… starting the WHOLE process over and over and over again.
I tried running the update to InDesign, to see if this would resolve the problem… but it STILL gave me these SAME annoying windows over and over and over. I un-Installed InDesign and downloaded it again but it still does the SAME THING OVER AND OVER.
I've downloaded and used Photoshop, Illustrator, Muse, and Dreamweaver from Creative Cloud… some were downloaded BEFORE I downloaded InDesign and some were downloaded after I had the trouble with InDesign but NONE of the other software gives me this problem. It's ONLY with InDesign.
PLEASE HELP!!! I have a big job due and all of the work that I've already completed on this project was done with the so-called "Trial" version and I can't even open the file with my old version of InDesign. So I'm STUCK without it… It worked GREAT until this "TRIAL" period ran out… I subscribed before I ever downloaded ANY of the Creative Cloud software, so I don't know why it was EVER consisdered a TRIAL to start with.
Thanks for any help you can give!
~Kim

Can't Activate my Creative Cloud Subscription -- SERIOUS HELP NEEDED!!!

For the past 3 weeks, I've been trying to activate my Creative Cloud subscription (placed my Creative Cloud order on 12/29/12). Like others, it appears that I’m trapped in perpetual "trial mode" status. When I try to activate my subscription -- I click the “register product” button…sign into my Adobe ID account…and receive a prompt to enter a serial number. Every time. I’ve litterally read every post/link/tutorial/troubleshooting selfhelp in this forum and on the Adobe FAQ pages - with great attention, might I add - but nothing seems to work.
I've spent hours upon hours on the phone/live chat w/ Adobe reps trying to resolve this issue. I've opened no less than 10 support cases. EVERY SINGLE TIME that I try to activate my Creative Cloud membership, an Adobe rep feeds me the "I'll be sure to escalate this issue to the next level of support" line. Likewise, Adobe support reps stated numerous times, that personnel from Adobe would contact me within 24 hours of my call to resolve the issue. However, they’ve yet to follow through with this claim. (Surprise)
Adobe should be ashamed by the egregious performance of their "technical support team.” If Adobe won't fix the software, which they've already charged me for, then they've left me w/ little choice but to cancel my order before the initial 30 day period is up. Enough is enough.
With that being said, Adobe, the following describes this dismal experience:
I bought a subscription of Creative Cloud on 12/29/12 (somehow I ended up w/ the Multi Language edition of Creative Cloud- yes I've fiddled w/ the language settings in the app manager. Doesn't work.)
I received an order verification email from Adobe for my purchase, however, the order was never listed under the "my recent order" section of my Adobe ID
Despite telling Adobe support that I only had one Adobe ID, they insisted that my order was showing up in their system, of which, was accessible by logging into my alternative Adobe ID (this didn’t exist because I only have one Adobe ID).
Eventually, Adobe determined that a system error occurred on their side while processing the transaction, and fixed this initial issue.
After this was resolved, I was able to login to my Adobe ID account and actually see my Creative Cloud membership order when viewing “my recent transactions.”
After all of that, I'm facing my 2nd major issue w/ this program: the inability to activate my subscription. As previously stated, I've tried everything to fix this issue. I'm thinking that the initial problem w/ placing the order resulted in defective software. Also, I’m not sure if this info is relevant, but I purchased the multiple language edition of Creative Cloud (somehow). I live in the US, speak English, and am running OS X 10.8.2.
Someone from Adobe, please look into this issue and help me. I’ll be glad to provide any other relevant info that you may need.

Had the exact same problem, just got it fixed. The solution is quite fast. Navigate to the hosts file. On a pc it's in C:\Windows\System32\drivers\etc folder, locate the file named 'Hosts' inside the etc folder. Open it with notepad. Delete everything underneath
" # Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host 127.0.0.1 localhost"
Save. Open the application manager again, click "License this product" and sign in. It should work, now.

Is 3D type included in Photoshop CS6 in Creative Cloud subscription?

At a previous job, I used to be able to do 3D type in Photoshop CS2, but that may have been due to a plug-in, I'm not sure.
At my current job, I have a Creative Suite CS6 Creative Cloud subscription and I was watching a tutorial to refresh my memory about doing 3D type.
Now, whenever I try to create 3D, either directly from the text, or from a rasterized version, all the 3D options in the menus are grayed out. And the 3D button doesn't appear in my options bar as it does in the tutorial video.
Is this another feature that is not available the Cloud version of CS6 or am I missing something?

3D can be disabled on older OSes (XP) and if your video card doesn't meet the minimum requirements.

Is a Creative Cloud subscription required to use Flash Builder 4.7 Premium?

Hi,
I have FB 4.7 Premium (purchased an upgrade) and a Creative Cloud subscription. I don't need CC now, will I still be able to use FB after I cancel? I have looked all over Adobe sites and not found a clear answer to this....
Thanks,
Dave

Hey I spent quite a bit of time sorting this out so I can answer my own question, maybe will help someone else in the same situation.
Short answer is yes you can.
But if you installed FB 4.7 as part of Creative Cloud then want to cancel CC and use standalone FB 4.7 keep reading...
Bought Creative Suite 5.5 and got FB 4.5
Upgraded for free to FB 4.6
Started Creative Cloud and installed FB 4.7 using that.
Decided that I don't want Creative Cloud subscription, just FB 4.7.
Bought an upgrade to FB 4.7 Premium as a standalone app.
But.... no installer for FB 4.7 Premium from my account downloads page. Adobe assumes you get it from CC
Found a download, installed that and it would not accept either FB 4.7 upgrade serial number or CS 5.5 serial number.
Solution
Call Adobe Support, they will walk you through installing the stand alone version w/o CC and give you a temp key to complete the installation. That only took a few hours on the phone!
Downside is you must call every time you install FB 4.7, not good.
It would be really great if Adobe would put this information in a FAQ.
Dave

Trial period has expired for legit CS6 Creative Cloud subscription??

Last night Adobe Application Manager upgraded itself. All well and good. It showed correctly what CS6 apps I had downloaded and installed previously.
I am a CS6 Creative Cloud subscriber with nine months to go.
Subsequently when I tried to start Dreamweaver or for that matter any other creative CS6 application, like Photoshop - I get the following error:
Your trial period has expired!
I have been using all installed Creative Cloude appd for the last 3-4 months with no problems! Why this now??
StellaC

The creative cloud subscription is fine but the whole 'license expired' license this software, you have 5 days left of your trial or 'please enter your serial number' (what serial number for the cloud ??) that seems to pop up at alarming rate on both of my machines.
As soon as I re-log on with my adobe id (which never seems to be logged in however many times I log in and say 'remember') it then 'activates' my subscription .. but never remembers by the afternoon!
The whole thing is just not very slick. It is not very impressive that every two or three days I have to keep re-activating etc the subscription to the cloud, sometimes it takes quite a few run arounds with the logon before it finally says ... 'yes, you are activated / subscribed etc or whatever'.
Surely with creative cloud, perhaps the applications could be re-written to realize that there is a creative cloud and that the person using the app is not requiring to buy the product or stop using the trial etc. I wonder is this happening all the time for all the users of the cloud ??
I can understand the cloud / Adobe need to check that the person is running a legit version but it is not going to leave a good impression with all the users if dialogs pop up all the time with odd messages saying about trial versions or 4 days left of your trial.
Just a simple dialog ... if a cloud member, 'please connect to the web to check activation etc'... and then allow the user to continue with the product.

Installing cs5/6 on Creative Cloud subscription

Hi All
Apologies if this seems like an obvious question: Can I access Premiere CS5 or 6 via my creative cloud subscription. I currently subscribe to Premiere cc on my mac pro but my laptop is a bit of a relic and its graphics card won't support newer versions of the software.
I am eventually going to upgrade my hardware, but in the meantime any thoughts?
Best

Hi,
Please open Creative cloud desktop app and select Previous version from the drop down in Find New apps as shown in the screen shot below.
You can install Premiere pro CS6 from the list.
Or you can download Premiere pro CS6 from the link below as well and sign in with your Adobe Id and password to activate the application.
Download CS6 products
Thank you,
Mohd Naseem.

Which creative cloud subscription includes fireworks? Or how should I purchase fireworks

I really enjoy using fireworks - but I am aware that adobe are phasing it out, which is a massive shame
I am trying to purchase the latest version of fireworks but I can't see where to purchase it?
Ideally, I'd like to purchase it through a creative cloud subscription - because I'd also like to explore illustrator or photoshop, to see if I can still use them in the same way that I use fireworks..
note - i use fw for
- ui screen designs
- wireframes
- simple image editing
- logos
- web assets/icons
- prototyping

Unfortunately, I think you now have to get the full creative cloud account to get the latest version. It is included, but maybe not for long. They don't support the individual app, so they are not going to offer that on its own. Honestly, CS5 had fewer bugs and you can probably buy that used as a stand alone app. But whether it is fully compatible with your current operating system is another question. It's fine on my Macbook Pro running OS 10.9.
I have CS6 running at work and Fireworks is still included. I'm not sure if that is true if you haven't been using it previously in your CC account though.

Uninstalling previous CS versions after Creative Cloud subscription

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