Uninstalling/reinstalling Pre 9
I had a serious problem with the program and need to reinstall, but when going to uninstall several warnings sound quite severe, it says "after removal this program will no longer be available for use."
"before uninstalling Adobe premiere elements nine, you should make sure you have deactivated and removed any serial numbers used when installing it on this machine"
"Deactivating will allow you to activate your Adobe product on another computer"
I was just hoping to uninstall and reinstall it on the same computer, what is the correct procedure? Does it have to be deactivated or not?
Many thanks,
Brushman1000
I think i should jump in here as i had worked with installer and licensing team for some time earlier. Retail serial numbers are tied up with 2 activations which means one serial number can be used simultaneously on 2 machines in activated state. After that if someone tries to activate the same serial number on 3rd machine, serial number is accepted but the moment activation is attempted to adobe server error is displayed that "this SN has already been used on 2 other machines. Please deactivate from one of the machines and then use the same SN on this machine or try from a new SN". This is the reason deactivation information is prompted to users during uninstallation. In case if they forget to deactivate but uninstalled, they will continue to see the same error on 3rd machine. This process of deactivating from one of two machines and then activating to 3rd machine is referred as transfer activation. And there is a limit to this number actually whose limit i don't remember exactly but hardly anyone reaches that limit.
So if you have to reinstall on the same machine, you can continue without deactivating the software and there is not any limit to activation on the same machine. Adobe activation server tracks only machine information and number of transfer activation.
Only difference between permanent and suspend deactivation is in case of permanent it removes SN from installed databse also along with deactivation. While in case of suspend deactivation, SN is retained in one of the database file but the deactivation is done from server. Advantage of this method is if someone has lost the SN, he/she can install in trial and at the launch time software is activated either automatically or already entered SN is displayed to him/her and activation is prompted.
Hope this helps,
Tahseen
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=O====== M/11.0.1.152 2011-11-03+20-46-10.923 ========
0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\4E05.dir\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8
0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
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0006 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash11c.ocx
0007 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11c_ActiveX.exe
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0009 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
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0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\907E.dir\InstallFlashPlayer.exe" -install -skipARPEntry -iv 4
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0006 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11c_ActiveX.dll 5
0007 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11c_ActiveX.exe 5
0008 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash11e.ocx
0009 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_ActiveX.exe
0010 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_ActiveX.dll
0011 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0012 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
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0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\3C83.dir\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8
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0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\Flash11e.ocx 5
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0012 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
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0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\AAD5.dir\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
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0013 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11g_Plugin.exe
0014 [I] 00000017 C:\Windows\SysWOW64\Macromed\Flash
0015 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0016 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
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0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{77AB1D51-8573-4C3A-AB5C-5449C6178A82}\InstallFlash Player.exe" -install -skipARPEntry -iv 4
0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11f_ActiveX.exe 5
0004 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0005 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
0006 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.dll
0007 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0008 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0009 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001102
0011 [W] 00001106
0012 [I] 00000012
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0000 [I] 00000010 "C:\Windows\TEMP\{32D818EB-7AB4-4EF9-A555-E706FB6CD0CD}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 9
0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
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0010 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_Plugin.exe
0011 [I] 00000017 C:\Windows\SysWOW64\Macromed\Flash
0012 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0013 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0014 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0015 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0016 [W] 00001106
0017 [W] 00001106
0018 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
0019 [I] 00000012
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0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
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0003 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx 5
0004 [I] 00000018
0005 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx 5
0006 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0007 [E] 00001025 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx:32
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0002 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0003 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0004 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0005 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0006 [W] 00001021
0007 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0008 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0009 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
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0002 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0003 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0004 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0005 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
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0007 [W] 00001021
0008 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0009 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0010 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0011 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0012 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
0013 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0014 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0015 [W] 00001106
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0000 [I] 00000010 "C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe" -refreshIEElevationPolicies
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0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0005 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0006 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
0007 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.dll
0008 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0009 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001102
0011 [W] 00001106
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0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{C59DE903-1AA2-4BAC-88EE-CABBA8C02AAE}\InstallFlash Player.exe" -install -skipARPEntry -iv 8
0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0004 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
0005 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.dll
0006 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0007 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0008 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0009 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001106
0011 [W] 00001106
0012 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
0013 [I] 00000012
=X====== M/11.2.202.228 2012-04-11+16-21-19.651 ========
=O====== M/11.2.202.228 2012-04-11+16-56-30.296 ========
0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{8EFBBA68-0DCC-4896-B19F-8B1D356D8E49}\InstallFlash Player.exe" -install -skipARPEntry -iv 8
0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0004 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
0005 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.dll
0006 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0007 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0008 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0009 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001106
0011 [W] 00001106
0012 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
0013 [I] 00000012
=X====== M/11.2.202.228 2012-04-11+16-56-34.420 ========
=O====== M/11.2.202.228 2012-04-11+17-08-57.782 ========
0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{D303DACA-F5FC-41B7-B46F-4D8074A64776}\InstallFlash Player.exe" -uninstall activex
0001 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0002 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0003 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0004 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0005 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0006 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0007 [W] 00001021
0008 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0009 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0010 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0011 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0012 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
0013 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0014 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0015 [W] 00001106
=X====== M/11.2.202.228 2012-04-11+17-08-59.030 ========
=O====== M/11.2.202.228 2012-04-11+17-34-19.399 ========
0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{70548197-D56A-42BE-87E1-2C106D3A568B}\InstallFlash Player.exe" -install -skipARPEntry -iv 8
0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0002 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0003 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0004 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0005 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
0006 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.dll
0007 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0008 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0009 [W] 00001102
0010 [W] 00001106
0011 [I] 00000012
=X====== M/11.2.202.228 2012-04-11+17-34-22.607 ========
=O====== M/11.2.202.228 2012-04-11+17-44-32.057 ========
0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{5B06673F-5277-4719-8765-C270F07D1E4A}\InstallFlash Player.exe" -install -skipARPEntry -iv 8
0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0004 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
0005 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.dll
0006 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0007 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0008 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0009 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001106
0011 [W] 00001106
0012 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
0013 [I] 00000012
=X====== M/11.2.202.228 2012-04-11+17-44-34.601 ========
=O====== M/11.2.202.228 2012-04-11+18-00-57.295 ========
0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{48306457-DF5C-426C-93F4-E0A7ABE215AF}\InstallFlash Player.exe" -install -skipARPEntry -iv 8
0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0004 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
0005 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.dll
0006 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0007 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0008 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0009 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001106
0011 [W] 00001106
0012 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
0013 [I] 00000012
=X====== M/11.2.202.228 2012-04-11+18-01-00.238 ========
=O====== M/11.2.202.228 2012-04-11+18-17-20.598 ========
0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{2B28E28F-5A4E-431E-B6BF-FC3774EC4741}\InstallFlash Player.exe" -install -skipARPEntry -iv 8
0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0004 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
0005 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.dll
0006 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0007 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0008 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0009 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001106
0011 [W] 00001106
0012 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
0013 [I] 00000012
=X====== M/11.2.202.228 2012-04-11+18-17-24.288 ========
=O====== M/11.2.202.228 2012-04-11+18-24-02.518 ========
0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{28226FA9-4BF9-4F27-9691-14BE55E43B8D}\InstallFlash Player.exe" -install -skipARPEntry -iv 8
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0007 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0008 [W] 00001036 Software\Opera Software/Last CommandLine 2
0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
0010 [W] 00001036 Software\Opera Software/Plugin Path 2
0011 [W] 00001036 Software\Opera Software/Plugin Path 2
0012 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_228.dll
0013 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_Plugin.exe
0014 [I] 00000017 C:\Windows\SysWOW64\Macromed\Flash
0015 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0016 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0017 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0018 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0019 [W] 00001106
0020 [W] 00001106
0021 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
0022 [I] 00000012
=X====== M/11.2.202.228 2012-04-11+18-24-05.541 ========
=O====== M/11.2.202.228 2012-04-11+19-28-17.159 ========
0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{C5694828-2116-44EE-A7EC-F0730C0F2F5C}\InstallFlash Player.exe" -install -skipARPEntry -iv 8
0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0004 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
0005 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.dll
0006 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0007 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0008 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0009 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001106
0011 [W] 00001106
0012 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
0013 [I] 00000012
=X====== M/11.2.202.228 2012-04-11+19-28-19.626 ========
2012-4-12+8-20-0.210 [error] 1223 1056
=O====== M/11.2.202.228 2012-04-12+18-17-41.339 ========
0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{9EB923DA-C7EC-4AC1-A7FB-A3C4AF0B7572}\InstallFlash Player.exe" -install -skipARPEntry -iv 8
0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx 5
0004 [I] 00000018
0005 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx 5
0006 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0007 [E] 00001025 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx:32
=X====== M/11.2.202.228 2012-04-12+18-17-41.985 ========
2012-4-12+19-20-0.211 [error] 1223 1056
=O====== M/11.2.202.228 2012-04-12+19-59-43.162 ========
0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{ACFC546B-00EC-402C-A68D-A6DCB4B1AC0C}\InstallFlash Player.exe" -uninstall activex
0001 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0002 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx 5
0003 [I] 00000018
0004 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx 5
0005 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0006 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0007 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0008 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0009 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0010 [W] 00001021
0011 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0012 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0013 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0014 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx 5
0015 [I] 00000018
0016 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx 5
=X====== M/11.2.202.228 2012-04-12+19-59-43.426 ========
=O====== M/11.2.202.228 2012-04-12+19-59-51.203 ========
0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{3B5E6ADC-D0F3-447F-9C13-F2A713F2A4FE}\InstallFlash Player.exe" -uninstall plugin
0001 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0002 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0003 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0004 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0005 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0006 [W] 00001021
0007 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0008 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0009 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0010 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0011 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
0012 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0013 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0014 [W] 00001106
0015 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0016 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0017 [W] 00001036 Software\Opera Software/Last CommandLine 2
0018 [W] 00001036 Software\Opera Software/Last CommandLine 2
0019 [W] 00001036 Software\Opera Software/Plugin Path 2
0020 [W] 00001036 Software\Opera Software/Plugin Path 2
=X====== M/11.2.202.228 2012-04-12+19-59-52.344 ========
=O====== M/11.2.202.228 2012-04-13+00-33-54.803 ========
0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{4AFC4324-0703-4FF0-A0AB-49B1186075EC}\InstallFlash Player.exe" -install -skipARPEntry -iv 8
0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0002 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0003 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0004 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx 5
0005 [I] 00000018
0006 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx 5
0007 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0008 [E] 00001025 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx:32
=X====== M/11.2.202.228 2012-04-13+00-33-55.379 ========
=O====== M/11.2.202.228 2012-04-13+00-41-38.165 ========
0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{95B5486D-E382-44DB-B7B8-F8C843EEC05A}\InstallFlash Player.exe" -install -skipARPEntry -iv 8
0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0002 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0003 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0004 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx 5
0005 [I] 00000018
0006 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx 5
0007 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0008 [E] 00001025 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx:32
=X====== M/11.2.202.228 2012-04-13+00-41-38.721 ========
=O====== M/11.2.202.228 2012-04-13+00-49-59.888 ========
0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{5E688F14-01E8-4AB5-AD32-913DFB6DE679}\InstallFlash Player.exe" -install -skipARPEntry -iv 8
0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0002 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0003 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0004 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx 5
0005 [I] 00000018
0006 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx 5
0007 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0008 [E] 00001025 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx:32
=X====== M/11.2.202.228 2012-04-13+00-50-00.237 ========
=O====== M/11.2.202.228 2012-04-13+01-03-15.829 ========
0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{20E4E391-1202-4D27-BC84-248C4B14CC24}\InstallFlash Player.exe" -install -skipARPEntry -iv 8
0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0002 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0003 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0004 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx 5
0005 [I] 00000018
0006 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx 5
0007 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0008 [E] 00001025 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx:32
=X====== M/11.2.202.228 2012-04-13+01-03-16.152 ========
=O====== M/11.1.102.55 2012-04-13+01-14-27.040 ========
0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\C56F.dir\InstallFlashPlayer.exe" -install -skipARPEntry -iv 2
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0007 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0008 [W] 00001036 Software\Opera Software/Last CommandLine 2
0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
0010 [W] 00001036 Software\Opera Software/Plugin Path 2
0011 [W] 00001036 Software\Opera Software/Plugin Path 2
0012 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
0013 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_Plugin.exe
0014 [I] 00000017 C:\Windows\SysWOW64\Macromed\Flash
0015 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
=X====== M/11.1.102.55 2012-04-13+01-14-34.999 ========
=O====== M/11.2.202.233 2012-04-13+17-31-55.469 ========
0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{236034DE-37A0-47FE-B8DE-A6E6A5564ED8}\InstallFlash Player.exe" -install -skipARPEntry -iv 6
0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0005 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx 5
0006 [I] 00000018
0007 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx 5
0008 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_233.ocx
0009 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_233_ActiveX.exe
0010 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_233_ActiveX.dll
0011 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0012 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0013 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0014 [W] 00001102
0015 [W] 00001106
0016 [I] 00000012
=X====== M/11.2.202.233 2012-04-13+17-32-00.236 ========
=O====== M/11.2.202.228 2012-04-13+17-31-45.966 ========
0000 [I] 00000010 C:\Users\KATHIC~1\AppData\Local\Temp\IDC2.tmp\FP_AX_CAB_INSTALLER64.exe
0001 [I] 00000011 1
=X====== M/11.2.202.228 2012-04-13+17-32-08.311 ========
=O====== M/11.2.202.233 2012-04-13+17-41-58.587 ========
0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{78A128AB-E73F-4549-8F75-1BBFB5CFF336}\InstallFlash Player.exe" -install -skipARPEntry -iv 8
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0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
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0007 [E] 00001025 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_233.ocx:32
=X====== M/11.2.202.233 2012-04-13+17-41-59.294 ========
=O====== M/11.2.202.233 2012-04-16+14-00-55.292 ========
0000 [I] 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{E64C4828-2F4A-40E7-96E3-914DEEBA08A6}\InstallFlash Player.exe" -install -skipARPEntry -iv 6
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0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
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0005 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_233_ActiveX.dll
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0009 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
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0013 [I] 00000012
=X====== M/11.2.202.233 2012-04-16+14-01-00.871 ========
=O====== M/11.2.202.228 2012-04-16+14-00-36.121 ========
0000 [I] 00000010 C:\Users\KATHIC~1\AppData\Local\Temp\IDC2.tmp\FP_AX_CAB_INSTALLER64.exe
0001 [I] 00000011 1
=X====== M/11.2.202.228 2012-04-16+14-01-05.800 ======== -
Since uninstalling / reinstalling iTunes I am not able to sync iPhotos with my Apple TV with the following warning message stating that this is due to a 'problem on your computer. The disk could not be read from or written to'. Please help!
Welcome to Apple Discussions!
Is all the software on your computer up to date?
iTunes
iPod Updater
Also, try The Five R's
btabz -
At my PC startup, I get an error message "AppleSyncNotifier.exe--Entry Point Not Found" My iPhone now doesn't show up as a Device in either iTunes or My Computer on my PC. I've uninstalled/ reinstalled iTunes & run diagnostics-no luck. Ideas?
I think my problem is fixed now.
For the fun of it, I reinstalled iTunes 9.2.1 today (using the exact same installer as I did yesterday), but this time I didn't uninstall iTunes first. As expected, iTunes recognized my iPhone (as I expected it to, until my next reboot).
A few minutes later, Software Update showed up and among the updates is "iPhone SDK Compatibility Update". The description indicates that installing this should fix an issue where iPhones and iPod touches aren't recognized by iTunes. Isn't that interesting?
I installed that update and most of the others waiting for me (including Java, Safari 5.0.1, and a few others - not 10.6.4 though, due to the issues with nVidia graphics cards). After the reboot, I started iTunes, and it saw my iPhone!
So, if you're having this same problem, I'd recommend tracking down this update and see if that does the trick for you. Hopefully it will. -
I am trying to connect my new nano to my iTunes account. I keep getting msg "ipod detected but not identified properly. disconnect and reconnect. if problem persists uninstall/reinstall iTunes". I've uninstalled/ reinstalled iTunes 6 times but keep getting the same msg.
when installing iTunes I get a pop-up "iTunes helper error" check access. with options to abort, retry, ignore. retry doesn't work. ignore installs iTunes but it doesn't recognize my nano. abort shuts down the download.
how do I fix these problems??Hello, KenaiK9.
Thank you for visiting Apple Support Communites.
I see you are receiving an error and have processed some troubleshooting steps with the issue persisting. There are just a couple more in the article below that covers this specific error.
iPod nano: Error message saying that iPod could not be identified properly
Cheers,
Jason H. -
I just bought my IPhone and am also getting the the Service Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services. This is after following the uninstall/reinstall instruction. I am due to travel in 2 days and am very upset about this. This needs to be fixed!!!
http://support.apple.com/kb/TS1567
Log in to the Windows with "administrative rights". -
I am getting an error message with my snap scan ix500 that says the Evernote is not installed properly when I try to transfer it. I have uninstalled/reinstalled evernote and the scan snap softward but it still doesn't work. Anyone know where evernote stores their files on a Mac? Or had this problem.
Are there any dialog boxes popping up behind your Yahoo screen?
I have intermittent problems attaching files in Yahoo mail and this is usually the reason. I'm also using an iMac (10.7.3) and this is likely the problem.
It is generally a Yahoo issue rather than a Mac problem. -
I have lost my itunes library after updating it. Have tried uninstalling/reinstalling it and it gets so far then tells me that it cannot be installed because MSVCR80.dll is not installed on my pc. I have no idea what this is and have googled it, followed links to sites that say they can fix it, only for them to scan, tell me I have 3 thousand issues and then want me to pay $30 dollars to fix it for me. This message also appears on firing up my pc too.
Can anyone help please?I've been through the exact same thing and cannot seem to get an answer here. When you go to Manage Storage, does it have something at the top like "19.1 GB of 25 GB available"? I only have a Mail account with 5.3 GB in it and a Backups account with 553 MB in it. Obviously, these don't add up to 19.1 GB. There was no change in any of these numbers when I deleted all the same files you mention. With the free Mobile Me storage expiring next month, this is something I'm pretty concerned about.
-
Illustrator has not been responding for over a week, I can't open or force quit it. I've already uninstalled, reinstalled, and deleted the preferences folder, but the icon in my dock seems corrupt and is causing the program to not respond and I can't delete it.
Tamara,
Did you reinstall using the full three step way (otherwise strange things may linger)?
Uninstall (ticking the box to delete the preferences), run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
Will uninstall/reinstall Adobe Acrobat 9 affect PDFs already created?
I am receiving a message that I must uninstall then reinstall Adobe Acrobat 9 Pro to fix a problem. Operating system. Windows 7. Problem on laptop only. No problem on desktop. Error message says: "Licensing for this product has stopped working. You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help. (148:3)" If I uninstall / reinstall will this affect the PDFs already created in My Docs? Is there another way?
The process with not affect the PDFs, but I would be concerned about registration and such. If you uninstall without deactivating, you may lose the second install option and have to call Adobe to reset. I would try a repair first and see if that helps. The repair can be done from Control Panel>Programs & Preferences (since you apparently cannot open Acrobat).
If you do uninstall, do the following before reinstalling: run http://labs.adobe.com/downloads/acrobatcleaner.html and remove any left over parts of the Acrobat folder. If Acrobat is part of a CS installation, you may need to check there (CS forum) for the proper way to reinstall.
If you have an upgrade, then be sure to have the SN of the previous product available.
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