Uninstalling remote desktop client

Hello
OK - a newbie problem having been over zealous with google and not reading about what I was actually installing.
I was interestd in being able to remotely access my mac mini from Windows XP for when I'm at the office. After a bit of googling I turned up a prospective hit and installed the remote desktop client from here :
http://www.apple.com/support/downloads/appleremotedesktop21client.html
now, I have lost the ability to access the Sharing section of the System Preferences .. how do I get this back?? It now tells me that I cannot open the sharing options as they do no run on an Intel based mac ...
Am completely new to Macs, having used PC's for donkey's years .. guess I should have looked before leaping!
Help appreciated !

Hi fourier_2009 & welcome to discussions...
Seen this?
http://support.apple.com/kb/HT2577
Next time - triple check that anything you want to install is fully compatible with Snow Leopard. Otherwise, stay away and wait until you've had more time to learn your new computer in standard configuration first...take it to the nearest Apple Store and let the staff educate you a bit if need be

Similar Messages

  • Missing "sharing" option in system preferences after installing apple remote desktop client version 2.10

    Hi All,
    I installed a wrong version of Apple remote desktop client , 2.10 and the sharing menu under system preferences vanished. I tried to uninstall the Apple remote desktop with,
    http://support.apple.com/kb/HT2577
    but no luck, but after restarting the macbook pro with lion 10.7.2, i see my sharing option enabled but when clicked, it says the system preference has to restart and confirming that it restarts in 32 bit mode and even after clciking the sharing option it says, "you can't open sharing preferences because it doesn't work on an intel-based mac"
    . So i strongly believe the apple remote desktop is creating the issue.
    Can someone help how to fix this please?
    Thanks

    Same problem here. I manage several remote Macs, but I have one MacBook which I can get no ARD access to (black icon). I can ping the IP, I can SSH into the MacBook, the ARD and Remote Login services are checked ON, the firewall is OFF. The ARD service is configured to allow my admin user full access - however, I get nothing. I have no trouble getting into the other Macs.
    Any ideas?

  • I am surprised to see that Remote Desktop Client update 3.7.1 been updated without my authorisation and creating now lot of problems from December 7, 2013, any one can tell, how?

    Remote Desktop Client update 3.7.1 has been updated without any permission and now creating umpteen number of problems since December 7, 2013. Now my gmail is empty and unable to see any email.  Most of the time my local host is: 92.242.132.27, I do not know why?
    Now I want to uninstall my update 3.7.1.
    I seek help to resolve my problem.
    Traceroute has started...
    traceroute to www.localhost.com (92.242.132.27), 64 hops max, 72 byte packets 1  192.168.1.1 (192.168.1.1)  1.554 ms  0.995 ms  0.972 ms 2  abts-tn-dynamic-001.0.164.122.airtelbroadband.in (122.164.0.1)  28.460 ms 3  abts-tn-static-093.227.95.61.airtelbroadband.in (61.95.227.93)  27.732 ms 4  61.95.240.129 (61.95.240.129)  27.433 ms  28.015 ms  27.758 ms
    5  59.145.7.133 (59.145.7.133)  187.777 ms  186.806 ms  236.866 ms 6  182.79.243.18 (182.79.243.18)  179.356 ms  179.188 ms  178.033 ms 7  182.79.248.234 (182.79.248.234)  178.512 ms  179.033 ms  179.084 ms 8  aes-static-029.37.144.59.airtel.in (59.144.37.29)  178.879 ms  177.540 ms 9  xe-0-0-0-0.edge00.thn.uk.hso-group.net (195.66.224.226)  177.235 ms  178.6
    10  xe-0-0-0.edge00.the.uk.hso-group.net (93.89.91.13)  177.571 ms  177.667 ms 11  ert1-the-gi1-8.router.uk.catalyst2.net (93.89.90.10)  187.420 ms  185.670 12  84.18.192.130 (84.18.192.130)  178.729 ms  178.521 ms  178.316 ms 13  * * *
    14  * * * 15  * * * 16  * * * 17  * * * 18  * * * 19  * * * 20  * * * 21  * * * 22  * * * 23  * * * 24  * * *

    Remote Desktop Client update 3.7.1 has been updated without any permission and now creating umpteen number of problems since December 7, 2013. Now my gmail is empty and unable to see any email.  Most of the time my local host is: 92.242.132.27, I do not know why?
    Now I want to uninstall my update 3.7.1.
    I seek help to resolve my problem.
    Traceroute has started...
    traceroute to www.localhost.com (92.242.132.27), 64 hops max, 72 byte packets 1  192.168.1.1 (192.168.1.1)  1.554 ms  0.995 ms  0.972 ms 2  abts-tn-dynamic-001.0.164.122.airtelbroadband.in (122.164.0.1)  28.460 ms 3  abts-tn-static-093.227.95.61.airtelbroadband.in (61.95.227.93)  27.732 ms 4  61.95.240.129 (61.95.240.129)  27.433 ms  28.015 ms  27.758 ms
    5  59.145.7.133 (59.145.7.133)  187.777 ms  186.806 ms  236.866 ms 6  182.79.243.18 (182.79.243.18)  179.356 ms  179.188 ms  178.033 ms 7  182.79.248.234 (182.79.248.234)  178.512 ms  179.033 ms  179.084 ms 8  aes-static-029.37.144.59.airtel.in (59.144.37.29)  178.879 ms  177.540 ms 9  xe-0-0-0-0.edge00.thn.uk.hso-group.net (195.66.224.226)  177.235 ms  178.6
    10  xe-0-0-0.edge00.the.uk.hso-group.net (93.89.91.13)  177.571 ms  177.667 ms 11  ert1-the-gi1-8.router.uk.catalyst2.net (93.89.90.10)  187.420 ms  185.670 12  84.18.192.130 (84.18.192.130)  178.729 ms  178.521 ms  178.316 ms 13  * * *
    14  * * * 15  * * * 16  * * * 17  * * * 18  * * * 19  * * * 20  * * * 21  * * * 22  * * * 23  * * * 24  * * *

  • Screen sharing performance hit with new remote desktop client?

    Having not used my headless Mini for a few days I started it up and was controlling for software updates etc from the Mac Pro.
    Both the Mac Pro and Mini softwae updates had a new version of Remote Desktop Client - after installing on both the secreen sharing and control seems very laggy with poorer updating.
    Anyone else?
    Can I get the previous client version?
    AC
    Both Macs on 10.6.8

    OK, earlier client here:
    http://support.apple.com/kb/DL1491
    Can someone kindly instruct me how to uninstall the latest version so that I can revert.
    AC

  • IOS Remote Desktop Client Logon Issue Prompts to Logon 3 Times with RDGW

    I have an issue when connecting from the Remote Desktop client iOS on multiple iPads/users.
    First a little background: We have an RDS Web Access / RDS Gateway (2012 R2) setup and properly configured. We can logon using it just fine from the Mac OS version of the app, Android version of the app, or from a Windows PC. When we try to
    connect via the iOS app we get the prompt to logon 3 times. Due to security reasons, we do not want them to store their credentials on the iPads, which is the only method I have found to eliminate the triple password entry. It only prompts once on the Mac
    OS version, Android version or from a Windows PC.
    The password isn't being entered incorrectly and the servers are not registering any Audit Failures for the logon attempts. Can you assist?
    Additionally I would like to recommend the addition of a feature to be able to setup remote resources but prompt for the password on app launch for security reasons. That way they would have to enter it once but then they could access any resources needed.
    Thanks,
    Nate L

    I am not comfortable posting the entire log file but let me give you the high level summary. The settings section for the active connection:
    [2014-Jun-17 12:45:23] RDP (0): Final rdp configuration used: {
        activeUsername = "domain\username";
        arcTimeout = 1800;
        configurationVersion = 8;
        console = 0;
        gatewayId = XXXXXXXX;
        host = "InternalServerHostName.domain.local";
        label = "";
        mouseMode = "-1";
        offsetX = 0;
        offsetY = 0;
        peerIp = "ExternalRDSGatewayIP";
        port = 3389;
        previousMouseMode = 1;
        previousUtilityBar = 0;
        screenshotScale = "0.125";
        soundMode = 1;
        swapMouseButtons = 0;
        type = rdp;
        utilityBar = "-1";
        zoomFactor = 1;
        connections =    
            ...bunch of addresses...
        host = "ExternalRDSGatewayHostName";
        id = XXXXXX;
        port = 443;
        temporary = 1;
        type = rdp;
        kCFProxyTypeKey = kCFProxyTypeNone;
    It then attempts to connect to the InternalServerHostName.domain.local.
    [2014-Jun-19 09:40:01] RDP (0): Resolved 'InternalServerHostName.domain.local' to 'ERROR: Unable to connect to remote PC. Please provide the fully-qualified name or the IP address of the remote PC, and then try again.' using NameResolveMethod_Unknown(0)
    [2014-Jun-19 09:40:01] RDP (0): Error message: Unable to connect to remote PC. Please provide the fully-qualified name or the IP address of the remote PC, and then try again.(phase: 0, type: 0, reason: 0, systemCode: 0, systemMessage: )
    [2014-Jun-19 09:40:01] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
    [2014-Jun-19 09:40:02] RDP (0): Showing credentials dialog
    It then displays the same settings again with the exception of an additional line after the gatewayId line:
    gwAutodetectState = kConnectionGwAutodectedForceGW;
    Then it goes through the interface list, not using any proxy, correlation id, then resolves name:
    [2014-Jun-19 09:40:10] RDP (0): Resolved 'ExternalRDSGatewayHostName' to 'ExternalRDSGatewayIP' using NameResolveMethod_Unknown(0)
    [2014-Jun-19 09:40:11] RDP (0): Exception caught: Exception in file '/Users/build/jenkins/workspace/rc-ios-develop/protocols/RDP/librdp/librdp/private/httpendpoint.cpp' at line 217
        User Message : The gateway failed to connect with the message: 403 Forbidden ( The server denied the specified Uniform Resource Locator (URL). Contact the server administrator. 
    [2014-Jun-19 09:40:11] RDP (0): Error message: The gateway failed to connect with the message: 403 Forbidden ( The server denied the specified Uniform Resource Locator (URL). Contact the server administrator. 
    )(phase: 0, type: 0, reason: 0, systemCode: -1, systemMessage: )
    [2014-Jun-19 09:40:11] RDP (0): Protocol state changed to: ProtocolDisconnecting(7)
    [2014-Jun-19 09:40:11] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
    [2014-Jun-19 09:40:11] RDP (0): Showing credentials dialog
    Then it displays the same settings again except for the gwAutodetectState line changing to:
    gwAutodetectState = kConnectionGwAutodectedHTTPSTried;
    Then it connects ok. I went to our firewall (MS Forefront TMG) and monitored for traffic from the iPad iOS App (based on network it is on). I don't see the initial connection attempt at all, which is expected because according to the log above it looks
    like it tries to connect to the host directly...which it shouldn't?
    Then in the second attempt I see it trying to go to http://ExternalRDSGatewayHostName:443/remoteDesktopGateway/ which again it shouldn't be doing because that URL (the remoteDesktopGateway) is not part of the RDSGW or RDSWA 2012 R2 IIS
    config or am I missing something? It should be going to Rpc or RDWeb right? or do I need to allow that path through too?
    Thanks,
    Nate

  • Office 2013 - RemoteApp & Remote Desktop Client

    When launching Office products from the Remote Desktop Client with Remote Resources / RemoteApp in OSX Mavericks. e.g. Office Word 2013 it is extremely slow and unresponsive. It opens to fill the screen but not full screen, cropping above the dock and below
    the MAC toolbar. This is not apparent in Windows Surface Pro / RT / 7 / 8, Android, iPad / iPhone iOS
    If I restore down the Window it seems to remove a white outer bar and then works as intended, even if I manually click and drag more or less to the same size of the maximised window. I believe this may be due to the Office 2013 shadow. In GPO I have:
    - Added a registry to DisableAnimation
    -Enabled 'Disable Office Animations' in the Office 2013 ADMX
    -Enabled 'Do not use hardware graphics acceleration' in ADMX
    Before:
    https://heathsideschool-my.sharepoint.com/personal/bmoore_heathside_surrey_sch_uk/_layouts/15/guestaccess.aspx?guestaccesstoken=zfEfs30OKP8jaTL5vAjZBnFqPefGBcD4nNUqZHs3JAs%3d&docid=05b1d2a4c002e4152844656608eef7a9d
    After:
    https://heathsideschool-my.sharepoint.com/personal/bmoore_heathside_surrey_sch_uk/_layouts/15/guestaccess.aspx?guestaccesstoken=9aUKxic763dU7n2z3vxSDBkbXhyDo%2fo3P0jrEh08gtw%3d&docid=092297a567b51448e98ea674e3fab97f6
    I am running:
    OSX Mavericks
    Mac Retina
    Server 2012 R2
    Kind regards,
    Bobby Moore

    Hi Bobby,
    Let us start with opening Word in its application safe mode. Follow these steps to do so:
    Hit Windows key on the keyboard, and start typing
    winword /safe in search bar and hit Enter.
    If the application works fine safe mode, try disabling the add-ins for the application and check the result:
    Click the File tab.
    Go to Options.
    click Add-ins.
    Select or clear the options that you want. 
    unchecked  the add in like send to Bluetooth and something regarding office one not.
    Let us know if you need further assistance .

  • What is new in Remote Desktop Client Update 3.8.2 v1.1?

    What is new in Remote Desktop Client Update 3.8.2 v1.1? Also, how can we tell if clients are on 3.8.2 v1.1 and not 3.8.2 from ARD? Apple isn't providing us with detailed information so I am reaching out to the community.
    THanks,
    Andrew

    Yeah, it tells you nothing which is why I posted. Here is what they link you to: About Remote Desktop Admin 3.8 - Apple Support
    No details

  • Remote desktop client software not active

    I'm sorry if this has been asked before but I'm a bit bewildered by this errormessage (and I couldn't get a hit when I searched for it) when I try to drag a file from the xserv to the macbook pro desktop, remote desktop client software not active.
    The macbook has the ard server and connects to the xserv ppc. It connects over the internet.
    The xserv is behind a iptables fw and I have forwarded 3283 tcp/udp plus 5900 udp/tcp to the server. Have I forgotten a port ?
    I've read through http://www.starkpr.com/ard.htm as well as http://www.macosxhints.com/article.php?story=20070302234400232&query=vnc%2Bsimpl e%2Bset%2Bup
    and tried to find out more from the discsussions here.
    The macbook pro sits behind an airport which is hooked into the dsl modem. Do I need to configure port forward in the airport as well.
    Connecting to the xserv and working on it works great but the copy file transfer fails.

    Hi there I took new try at this and this is what finally solved it for me.
    The earlier answer I got was very good advise but I had already done that bit, actually I might have overdone it a bit I had checked all the boxes under the useraccount on sharing.
    Back to business.
    Firewalling. I realised I need to open and portforward at both locations and remeber it's booth tcp and udp.
    So at the xserve location I needed to forward 3283 and 5900 both tcp and udp from outside to the IPnumber of the xserve.
    At home with my macbook I needed to do the same.
    However this did not solve it, I had forgotten one software on the macbook. On the xserve I had installed ARD upgraded it to 3.1 AND installed the upgrade for ARD 3.1 client. The client part I had forgotten at home. So once my ARD and ARD client software matched I could connect to the xserve and drag and drop files booth ways.
    ARD wasn't running on the xserve I just had it installed along with the client software.
    So portforwarding in firewalls and the same software and versions in all locations seems to have solved it for me.
    A small note enabling/disabling the firewall in macbookpro did nothing for me since when enabled ARD rules were in place and active so it still worked.
    I hope I made some sense.
    Message was edited by: tindome
    Message was edited by: tindome

  • Remote Desktop Client Update 3.8.2 v.11 remains in Software Update queue but, is listed (several times) under "Updates Installed in Last 30 Days.

    Remote Desktop Client Update 3.8.2 v.11 remains in Software Update queue but, is listed (several times) under "Updates Installed in Last 30 Days". This is also the case with HP Printer Software update 3.0 and Digital Camera RAW Compatibility Update 6.03. Clicking the "update" button for these doesn't appear to install the software, but lists it in the "Updates Installed in Last 30 Days" without removing it from the Software Update queue.

    Thank you. I tried that and even gave it a few days to do its thing, but I still get the same results. Remote Desktop, HP Printer, Digital Camera all still appear in "Available Updates", but the same versions appear under "Updates Installed in the Last 30 Days". BTW, I had to manually install the Safari 8.0.4 update because it also wasn't updating.

  • Remote control and remote desktop client in sccm 2012 ?

    What is the difference between remote control and remote desktop client in sccm 2012 ?

    Remote Control is a built-in feature for SCCM 2012 and uses the RPC protocol. When you use this, the user can still be logged on while helping.
    Remote Desktop is a buit-in feature for Windows and uses the RDP protcol. When you use it, the user will be logged off.
    Why you would use one over the other depends on your requirements.
    Blog: www.danielclasson.com/blog |
    LinkedIn:
    Daniel Classon | Twitter: @danielclasson

  • Remote Desktop Client update 3.8.2 keeps appearing

    I installed the remote desktop client update 3.8.2 on my mini (Yosemite) without any probs. On my Air it is appearing over and over again although it shows up (5 times in the meantime) as being installed correctly.
    Whats going wrong?
    I had this issue with one of the latest printer updates, but was able to solve this by downloading the installer separately.
    Is there a download for the remote client update anywhere.
    Thanks
    Stefan

    Try re-indexing Spotlight.
    Spotlight – Re-index
    If that doesn't work, try control - clicking on the update to see if you get a Hide Update option.

  • Remote Desktop Client 8.1.3 Display Issue

    We're running Microsoft Remote Desktop 2012R2 services including a Gateway/Connection Broker/Licensing server and  Remote Desktop Session Hosts servers.  Our clients include Windows systems, iPads and iPhones.
    Since the upgrade to Microsoft Remote Desktop Client for IOS 8.1.3 (which fixed our gateway connection issues using the previous 8.1.x IOS clients), we're still unable to use our iPads with a published application that runs a time clock to check
    children in/out of daycare centers.
    When launching the published application, the display does not scale to full screen.  A portion of the screen contains a black bar around the bottom and to the right of the window.  The touch control needed is hidden by
    the black bar.  This issue did not exist in clients prior to 8.1.x nor does it exist in Windows clients.
    Using the Pan Control does not resolve the issue.  If you activate the Pan control, the application is so magnified that you only see about 1/4th of the upper left of the screen.  Moving the window around or pinch to zoom in/out does not resolve
    the issue.
    Note that we have also published Microsoft Office 2010, Adobe Reader, Calculator and network share folders.  None of these apps experience the issue with a black bar hiding a portion of the application window.
    Any suggestions?

    Hi Dharmesh - Yes, we did reinstall the RD 8.1.3 IOS client on our iPads a few times.  And to answer your question, we are using a childcare software from the following company:
    http://www.procaresoftware.com/
    Microsoft Office 2010 as a published application appears to be functioning correctly with the iPads, although it hasn't been extensively tested.  Most of our remote desktop Office users are on Windows 7 systems.
    I've notified the Procare Software technical support team of this iPad issue and they forwarded the information on to their developers.  They are releasing an updated version of their software some time in the next week.  They have enhanced
    the resizing / rotation support for tablets in the next upgrade release, but are unsure whether our iPad display issue will be resolved. 
    If the issue is not resolved by the upgrade, they suggest we seek a resolution from Microsoft.  In the meantime, Procare stated that I could share this information with you.  They're also copied on this forum to keep up with your comments. 
    Note:  After we install the future upgrade of Procare Software, I'll report back here with the results.
    Regards.

  • How to use remote desktop client in mountain lion

    How to use remote desktop client in mountain lion.
    I want to connect my other system(ubuntu) using mac remote desktop client, But i could not locate remote desktop client in moutain lion.

    In Ubuntu 12.xx use Dash to find "Desktop Sharing" and set the preferences, including requiring a password.
    Then in Ubu use System Settings > Network to determine your Ubu machine's IP address, such as 192.168.1.13.
    On the Mountain Lion Mac do Finder > Go > Connect to Server   and enter:  vnc://192.168.1.13  or whatever your IP is.  Enter the password that you used in the Ubu Desktop Sharing setup, when asked.
    On the Ubu machine answer the question that pops up asking for permission to connect.  Your Ubu screen will now show up on the Mac, and you can remote control it.   Here I am running "Octave" (a math program) on the Ubu machine, remotely.
    Works great!  BTW, you can do this from an iPad too, using a VNC client such as Mocha VNC Lite.  You can even run both remotes simultaneously.
    Good luck.

  • 2 computers show Offline Apple Remote Desktop client?

    Hi
    My own CPU for ARD shows a Offline Apple Remote Desktop client icon but now i see one of the other 3 CPUS here doing the same., i can not control it any more, any ideas?

    i chose what controls are possible on that cpu, all fine now

  • Can Apple Remote Desktop Client 3.8 be used by hackers to hack into my account!

    I received an update from Apple to  install the Remote Desktop Client 3.8 and am now wondering if hackers can use this software to control my laptop!

    Don't worry!  First off, you already have Remote Desktop Client on your computer.  The update is just an update from 3.7 to 3.8.  It's a component of the operating system and does not give anyone remote access to your computer unless you have configured it to allow access.  Even then, the remote person or computer needs to be given access to an account on your device or know your credentials to initiate connections.  At the very least, you are making your computer MORE secure by keeping the remote client updated, not less, as the update may contain security related fixes to the client.

Maybe you are looking for

  • Distributing forms shuts down Standard 9 program

    I am using Adobe Acrobat 9 Standard version 9.5.4, when I get to the distributing of my form the program shuts down.  Any idea what is causing this?

  • Benefits of creating form functions in oracle apps

    hi all i want to register a new form in oracle apps, why i need to create form function to every form i register? thanks

  • Can I load applications to an external hard drive for use on a new Air?

    Hi, so I have moved my itunes and iphotos to an external disk to free up space. I have a few games that I rarely use that I'd like to migrate to the external hard drive too, leaving just the tools I need to work on the air. 1. Can I run games from th

  • AP invoice accounted status is "Partial"

    Dear all, We are using R12.06 EBS and we have a case in AP with accounted status is "Partial". Please see below with my findings: 1) User create a AP invoice and validate, create accounting and transfer to GL on Sep-2011 2) After close AP period Sep-

  • Z77A-G43 USB Plug problems [HELP]

    Board: MSI Z77A-G43 LGA 1150 Bios: Version 04.06.05 VGA: GIGABYTE 660GTX PSU: Dazumba 230Vac 50Hz 6A Processor: Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz (4 CPUs), ~3.0GHz MEM: 6144 MB RAM HDD : SATA 1TB OS: Windows 7 Ultimate 64bit Hello i got a probl