UNINTENDED "Restoration & Recovery" to XP not Vista
After 18 months hard use of my ThinkPad 7668-CTO I decided it was time to 'start over.'
So despite this kind of thing making me nervous, and the hours wasted copying the important stuff,
I embarked on a full restore & recovery to my original factory-set Vista Business by using the 7 CDs provided.
It went fine - neither a glitch, nor complication, nor any heart-stopping moments.
Until the process finished, that is, when I saw my ThinkPad now sported XP, not the original, factory-set Vista Business.
I'd like to know why Lenovo
1. Included only CDs to restore XP on my ThinkPad but not the original, factory-set Vista Business?
2. Did not label the CDs to show clearly they would install XP
I want Vista Business back.
What can I do?
Message Edited by aldo on 06-16-2009 02:00 PM
Many thanks for the advice guys, it's illuminating but leaves me annoyed and unhappy.
I ordered a ThinkPad X61s factory loaded with Vista Business.
It was delivered together with one Rescue & Recovery CD, and six Product Recovery CDs.
The Product was Vista Business.
There was nothing stating the CDs would "downgrade" the Product to XP.
Why would I think to burn an additional set of recovery discs since Lenovo appeared to supply them?
It defies logic that Lenovo should consider those who order Vista but later wish to downgrade to XP, yet does not make clear the recovery discs are for that downgrade and not for Product Recovery which is what it says on the tin labels!
The problem was caused by the inclusion and mislabelling of the CDs as recovery discs - if they had not been supplied, or been clearly labelled as the downgrade to XP, then I would have burned the correct ones.
At least some colleagues with HP notebooks are supplied with TWO sets of recovery CDs, one for Vista, the other for XP.
Similar Messages
-
Vista has left the building...and the Recovery Disks do not work correctly.
I've spent over a month and a half trying to fix my non-booting Satellite A215-S5818 running Vista. Sometime mid-March (ah, the Ides of March!) I think I downloaded an automatic update and I remember the next time it booted my desktop was black; icons but no background picture. Then I noticed on the bottom right it was saying my copy of Vista was not genuine. I know that it is, because it is pre-installed. So I ran check disk from the Properties page of C: in Windows Explorer. After it ran, I got BSOD. At first I just booted into SafeMode and tried to disable whatever hardware/uninstall whatever software was causing the problem. I think I got it to boot in SafeMode once or twice, then no more. For a while I kept getting IRQL-NOT-LESS-OR-EQUAL, but I somehow stopped that through the command prompt(forum advice?). Startup Repair could not fix it, System Restore would not work on ANY restore points, even before March. The new BSOD error was:
"STOP: c000021a {Fatal System Error}-
The initial session process or system process terminated unexpectedly with a status of 0x00000000 (0xc0000221 0x00100594)"
From then on I could only get a command prompt through the Repair Console. So I xcopy-ed my Users directory to an external hard drive and grudgingly booted from the Toshiba CD, knowing it would obliterate everything, but I was desperate. I got the 03-EEEE-0000 error. Now I have a plethora of useless(?) CDs and DVDs I have burned ISO images on of any Freeware I thought could fix it, downloaded from the Internet using my husband's Windows 7 desktop computer. I followed these instructions to the letter and it worked (I guess; it started immediately, no DOS objection), but when it rebooted I got a window (!) saying something about the type of hardware. I haven't added or changed any hardware, but I have updated the BIOS recently. So I clicked OK (no other choice), and now every boot up I get a window saying "Windows could not complete the installation. To install Windows on this computer, restart the installation". Startup Repair does not find any problems. Could it be the BIOS? I have re-flashed it twice, no difference.Oops! Sorry that was stupid on my part.
From the command prompt you could type in systeminfo , and hit the 'Enter' key, it will take a little while to run, when it finishes, scroll back up to the top and you'll see OS Version and Service Pack you've got loaded. But, if you're booting off the recovery disk, that's the system info you'll get.
If you can't get to the command prompt from the Advanced Boot Options menu, by trying to boot off the hard drive, and pressing F8, I'm not sure how you can find what Service Pack you have loaded.
By using the Recovery Boot Disk, have you exhausted all the recovery options that Jerry linked before?
What are the system recovery options in Windows Vista?
How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair start...
Mike -
Ipod restores in XP not vista? What's wrong?
Good morning all,
I'm on my 4th Touch since Christmas as they keep bricking. I've had an iPod before and I look after it, so I'm not quite a novice but not massively experienced.
Anyway, I've got the "disk cannot be read or written to" error, so I tried a restore - it gets about halfway and I get the disheartening error 6 which forces my beloved touch into restore mode. I uninstalled everything apple from my laptop and started again with a new download from the apple website and tried again - Same problem.
I thankfully have a works laptop with XP on it, not Vista home basic which I have on mine, so I installed iTunes on that and it restores perfectly.
Now, my question is this. Why will it not work in Vista?
As a precaution I have even deleted my library, not much at 100 albums, just in case there is a corruption in one of the files which is causing the "Disk cannot be read etc" error and I'm starting again - Thankfully I have my iTunes purchases backed up.
Cheers all,
NoelLuvlabs,
Thank you, I went through the troubleshooting guide you put up and I think I've found the issue.
The firewall (zone alarm) seemed to be blocking the music library, even though I'd granted it access. Disabling zone alarm, whilst still being protected by the firewall on my router, has enabled me to sync all my music onto the device.
Thanks again,
Noel -
[win 8] itunes not detecting iphone in DFU mode for restore/recovery
Here is the story:
Had my iphone 6 plus for about a month now. Today I hooked it up to my windows 8 machine and itunes (both fully updated to latest versions).
Phone was detected fine, so I ran a full sync and backup to my local machine with itunes. No problem its all good.
Then went to the updates section and it said I had a new one (8.1.2 or whatever I cant remember)
I ran it, in itunes while the device was connected.
It downloaded and was going through the install process... then the screen on my phone went to the "connecting to itunes" graphic (with the cord and the itunes app icon). Thats where it sat.
So now it no longer appeared as a device in itunes either.
OK... went to the forums.
1) Tried all the reboots and uninstalls/reinstalls
2) Tried booting and connecting in "Recovery mode" (default now as all I see is that connecting screen)
3) Tried booting and connecting in DFU mode
Neither mode was detecting the device with itunes but I am getting the chimes of connection for windows itself.
I do see the device in my windows system hardware under "unspecified" as "Apple Mobile Device USB Driver" (and when i view details its model shows either Recovery or DFU mode depending on how I booted the device)
So here I am... stuck with a phone in either DFU mode OR recovery mode on a botched ios update and itunes wont detect it on windows 8.x
What can I do ?
Looking for some creative or outside the box ideas here. I just want a reset and restore of the backup I made on local itunes today.
If I can get the device back to even a factory reset, I am hoping itunes will detect it properly and can run a restore from it local storage.
Really stuck and been on this for hours now.Hello joeldevil,
I know you have tried uninstalling and a reinstall of iTunes, but have you checked out the additional troubleshooting steps to check the drivers to make sure that they are installed. There is also a section for what to do when your iPhone is in recovery mode and not seen in iTunes. One more thing you can try is to try your restore in another user.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows
http://support.apple.com/en-us/TS1538
Regards,
-Norm G. -
Ipad displays “ipad is disabled connect to itunes”, I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?
My son let one of his friends use his ipad. The next time he tired to use it he could not get it unlocked, I tired to unlock it but it kept telling me that I had the wrong pass code. With out me knowing my son continued to tire until it completely disabled it self.How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
Recovery Manager could not restore your computer.
HP G32-301tx Notebook PC LK435PA
windows 7 64-bit
Recovery Manager could not restore your computer.Hi:
You will either need to see if you can get a set of recovery disks for your PC by reading the info at the link below, or make your own W7 DVD.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07143&tmp_task=solveCategory&cc=us&dlc=en&lan...
Here's how:
If you can read the 25 character Microsoft windows 7 product key, you can download plain Windows 7 ISO files to burn to a DVD for the version of windows that came installed on your PC, and that is listed on the Microsoft COA sticker on your PC's case.
Burn the ISO using the Burn as ISO option on your DVD burning program and burn at the slowest possible speed your program will allow. This will create a bootable DVD.
Use the 25 character product key on the PC to activate the installation.
The key will activate either a 32 or 64 bit installation.
Then go to the PC's support and driver page to install the drivers you need.
Link to the W7 ISO file downloads is below.
http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/
Paul -
Windows Vista on T500 doesn't start, recovery CDs do not work
I have T500 with Windows VISTA, but the system cannot start.
When I turn it on, I can see Vista loading progress bar showing up for some time, and then I get the blue screen with this error:
UNMOUNTABLE_BOOT_VOLUME
When I insert the Recovery Disc, it starts, but I can see only the welcome screen with the rescue wheel, no option to start the recovery.
One note: I have two sets of recovery CDs. My T500 came with Windows XP and CDs for Vista. I re-installed to Vista shortly after purchase using the Vista recovery disks (so the CDs are OK). I made windows XP recovery disks that time, and they do not work now too (I end with the rescue wheel screen). When I had Windows XP I had a lot blue screens from the beginning, that's why I reinstalled to Vista.
Second note: I've already tried the chkdsk /r and fdisk /mbr using FreeDOS CD - no change. (these are recommended programs to run when you have UNMOUNTABLE_BOOT_VOLUME, as I can see on the net)
Anybody could help with this ... well, quite critical issue?
Solved!
Go to Solution.Could be your hard disk drive is going down:-
http://forum.thinkpads.com/viewtopic.php?p=351354
Although the solutions below are pointing that you need an XP CD:-
http://forum.thinkpads.com/viewtopic.php?p=495819#p495819
http://forum.thinkpads.com/viewtopic.php?p=415687#p415687
Hope it helps.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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Recovery Manager could not restore Presario CQ56 & system won't boot, gives error BOOTMGR is missing
1. Product Name and Number
Compaq Presario CQ56
2. Operating System installed (if applicable)
Windows 7
3. Error message (if any)
from error log:
Hard Disk (result-failed) id# UAMBXQ-5H06AK-XD003F-618U03 HARD DISK 1
Start-up (result-failed) id# UAMBXQ-5H60AK-XD003F-40G403 MEMORY MODULE 2
4. Any changes made to your system before the issue occurred
There were no changes made to the computer, prior to the restore the computer would boot up, however, it would freeze after the system was up and running. Restarting the computer did not help and when I tried to restore it to an earlier point it said that it was unable to complete the restore. I then tried to the factory reset, however, it gave me an error message: "Recovery Manager could not restore your computer using the factory image. Please contact HP support. Error code: 0xe0ef0003. When I tried to restart the computer afterwards, it gave an error message: "BOOTMGR is missing, Press Ctrl+Alt+Del to restart". How do I fix this?
This question was solved.
View Solution.Hello crossurmind.
What sorts of issues led up to the computer originally not booting? Were you getting a lot of blue screen errors?
The two items you posted from the error log seem to indicate that it is having trouble reading the hard drive and possibly the memory. After trying the restore it seems that it failed causing the boot section of the install to "not be found."
I think you should begin by using the built in tests for the hard drive and memory located in the BIOS. Follow this document to perform the hard drive test. All you'll have to do is repeat the process and select "memory" in order to perform the memory test. Make sure to post the result of both of these tests.
I will await the results; have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue. -
just updated my ipad4. now its in recovery mode it wont leave it and even tried that fancy little home and lock screen trick. It is telling me i need to restore. I do not want to because i have not backed up my pictures. HELP!!!!!!!
It's too late now to worry about not having backed up. You have to restore the iPad or .....
A. You can have a device that still has all of the photos on it but you can't get to them because the device doesn't work
or.....
B. You can restore, lose the photos and have a functioning device again. -
Dv9810us after recovery windows will not detect the wireless card that is bulit into the computer.
After running the recovery (Vista 32) from the recovery partition my computer no longer sees the Wifi card installed.
There is nothing in device manager, the hp wireless wizard doesn't detect anything. I went to HP's site and download the 3 different wifi drivers that it would be and installed them. I can not rememeber what the adapter was.,. thats a problem.
This system was a refurbed unit when I bought it, if the salesman was correct it was recalled because of a faulty Wireless card. I wonder if they replaced the card with one that the restore partition installation could not detect.
Any ideas?first make sure the wifi is turned on either by a switch located on the front of keyboard or a soft touch icon near the display.. if you have the soft touch make sure it's blue in color if its orange its turned off
-
I have forgot my Iphone passcode. Itunes will not let me restore it, i do not have icloude,or find my iphone,and the closest itunes store is 4 hours away how can i unlock, or reset my phone?
Try this:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
Nothing is working on my 3rd gen ipod touch but the home button. It's not sliding or anything. I've tried resetting and restoring it. Did not work
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hp the system recovery media does not support this computer, WIN7 GS72 Notebook
HProduct: GS-B66US (17" I3 notebook)
OS: Win7
Bios Rev: F.47
Error message: "hp the system recovery media does not support this computer. You are not able to restore this system"
Changes made to system: Updated bios (I think).
Getting error messages (at system boot, as windows start, and from the intel hard drive controller) warning me to backup data and hard drive my fail.
I replaced the harddrive and inserted the first of my 4 recovery DVDs (created before I updated the bios). After booting from the first recovery disk I get the following message
"hp the system recovery media does not support this computer. You are not able to restore this system with the media"
The computer still boots with the old hard drive (with drive failure imminent messages) I do see support assistant offering another bios update but I did not install it with the hard drive problem
PLEASE HELP
TIAHi,
I think there could be two possible reason. wrong media or systemboard is changed.
did you create any recovery media yourself or you ordered the recovery media from hp? also, was there any systemboard replacement done before?
media created on some other computer (same model) may not work on your computer.
you can order the media from hp.com here.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00810334
also once systemboard is replaced you need to get the configuration settings done for BIOS(only HP can do it).
hope it helps
Regards,
WW
“I am an HP Employee“
***** Click the KUDOS star on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem*** -
Ipad won't start; trying to restore thru itunes, but get the message - can't restore because ipad is not set up. It was set up and has been in use for about a year. What do I do now?
I Have seen people report this issue when they try to sync their devices but in never seen it when trying to restore an unresponsive iPad. I would sguggest trying recovery mode now.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
This procedure will totally erase the iPad so I hope that you have a backup that you can restore from....assuming that it works, that is. -
Wow what a pile of crap you must wade through to ask a question .
Ok so the problem is I did an update on my IPad and now it does nothing but show a graphic showing the power cable connecting to ITunes
So I connect iPad to my IMac and prompt iTunes nothing happens. So I try sinc nothing happens.
So I try restore and the popup says I am not eligible for restore.
What is going on with this stupid machineMachines are incapable of being stupid. Not so of their operators.
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.
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