Unintentional/unauthorized In-App Purchase by a minor

How do I get in touch with someone to talk to them abbout refunds for the In-app purchased while my 6 year old grandson was playing games. I need to able to talk to someone

Click here and ask the iTunes Store staff for a refund.
(104194)

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HT204088 unauthorized in app purchases refund

How do I get refunded for unauthorized in app purchases made by my grandson? I received an email telling me i was probably eligible but cannot navigate to where I fill out the forms to request the refund.

Refunds from the App Store or iTunes Store
(Note that I am affiliated with this site, and it contains a donate button).

What the number to call for unauthorized IN APP purchases?

Does anyone know the number to call for "unauthorized" in app purchases? Freq asked questions don't answers my purchases questions.

Hi mbabecake,
Happy Holidays! The iTunes Store support is web based. The resources below will explain how to review your purchase history and report any issues. Click on the link below to get in touch with the iTunes Store Support team.
See your purchase history in the iTunes Store - Apple Support
http://support.apple.com/en-us/ht2727
Report a problem or request a refund for a purchase made within the last 90 days.
See your purchase history
Click to open your account in iTunes.
Sign in with your Apple ID. iTunes will open to your purchase history, and you'll see the items you purchased.
Alternatively, you can:
Open iTunes.
Click iTunes Store.
Click Sign In.
Enter your Apple ID and password.
Click your Apple ID and select Account from the drop-down menu.
Next to Purchase History, click See All.
It might take a moment for your Purchase History to appear.
To see the details for a purchase, click the arrow to the left of the order date. Your most recent purchases are first.
You'll see the date, time, and web order number in the top-right corner. If you don't recognize a purchase, see if it's one of these types of charges.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
You can use your email receipt to report a problem. If you use Family Sharing and you have an problem with a shared item, ask the family member that bought the item to report the problem using the steps below.
To report a problem with an item you bought, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the item you're having a problem with.
Enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having a problem with.
Select your problem from the Choose Problem menu.
Follow the onscreen instructions. You might be asked to describe the problem in a text field.
Click Submit and we'll review your problem.
I hope this information helps ...
- Judy

Refund for in-app purchases by a minor

The link in the email dated April 9th is not working for me. Can anyone help me with the link to apply for a refund for the in-app purchases by a minor.

amouse,
Try https://getsupport.apple.com/ServiceOptionAction.do

HT204396 how do I submit a refund request for unauthorized in-app purchase?

How do a submit a refund request for unauthorized in-app purchase?

If you didn't make the purchase, and nobody else has access to your account or devices and made it, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1933 I have Unauthorized In-App Purchases that i would like refunded,

I have Unauthorized In-App Purchases that I would like refunded. I followed the instruction and it does not work. I need someone to contract me.
Thank you, Paul

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you didn't make the purchases, and nobody else has access to your account or devices and made them, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1933 how do i request a refund for unauthorized in-app purchases?

I would like to get a refund for unauthorized in-app purchases on my account. when i follow the instructions for reporting a problem and click on report a problem itunes takes me to its how to report an issue page which doesn't give any instructions for reporting in-app purchase problems. does anyone know how to get a refund for unauthorized in-app purchases?
thanks.

Contact the developer of the app.

HT4009 unauthorized in-app purchase

I received a receipt from iTunes with 3 unauthorized charges:
Item
Seller
Type
Unit Price
Candy Crush Saga ®, Extra Moves
Report a Problem
King.com Limited
In-App Purchase
$0.99
Candy Crush Saga ®, Extra Moves
Report a Problem
King.com Limited
In-App Purchase
$0.99
Candy Crush Saga ®, Extra Moves
Report a Problem
King.com Limited
In-App Purchase
$0.99
Subtotal:
$2.97
Tax:
$0.00
Order Total:
$2.97
Please retain for your records.
Please See Below For Terms And Conditions Pertaining To This Order.
Apple Inc.
You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
Answers to frequently asked questions regarding the iTunes Store can be found at http://www.apple.com/support/itunes/store/
I did not click on anything requesting extra moves. I have done so in the past, and paid as expected.
These charges are bogus. Can anyone tell me what to do? Clicking on the link "Report a Problem" doesn't seem to lead me to anything in which I can report the problem!

Do you have that app and does anybody else have access to your phone to play it ? You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 refund for in-app purchases made by minor

how do I submit for a refund for in-app purchases made by a minor?

Click here and ask the iTunes Store staff for a refund.
(103881)

Unauthorized in-app purchases

Who do I talk to for unauthorized in app purchases

If you didn't make the purchases, and nobody else has access to your account or devices and made them, then try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204396 In-app purchased by a minor

My 6year old daughter has made many purchases from the app called Hay Day. How can I get help in getting a refund for in-app purchases made by a minor?

You can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If you haven't already done so then to try and stop it happening again you can use Settings > General > Restrictions on your iPad to turn in-app purchases off, and you can require your password to be entered for every download

HT4009 How do I report a problem of unauthorized in-app purchases ?!!!

How do I report a problem with in-app purchases that I haven't authorized? It wouldn't let me through the iTunes store! Thank you.

http://apple.com/support/itunes/contact/

HT1689 unauthorized in app purchase

Hi, my daughter, who has only 4 year old, have bought in app "set of 625000 coins" in the "Star Girl" App
   That is my first ipad and is my daughter who are using it. I didn't know about in app purchase. Now I have restrict in app purchase.
     In app purchase (compra integrada) data 16/01/2013 Pedido MHFS1HNQM0 Fatura 141045470770
    Please I ask you, beg you, for cancel that 99,99 dolar purchase.
      thanks
      Leandro Martuscelii

These are user-to-user forums, you are not talking to Apple here.
All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
As well as turning off in-app purchases, depending upon what version of iOS that you have on your iPad,you may also have a Require Password setting on the Restrictions screen which you can set to 'Immediately'.

Unauthorized in-app purchase

What can I do about an in-app purchase I did NOT authorize. Tiny Zoo has charged me for something I DIDN'T buy. Help please!

Apple - Support - iTunes Store - Contact Us - http://www.apple.com/emea/support/itunes/contact.html
iTunes Store: About In-App Purchases - http://support.apple.com/kb/ht4009

HT4009 request refund for in-app purchases made by minor

Where and how do I request a reund for in-app purchases made by a minor

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Unintentional/unauthorized In-App Purchase by a minor

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