Unity 7.1 Ordering Additional Voice Ports - Thru CUWL

Question

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My customer has CUWL licensing and has (16) Unity(7.1) Voice Ports licensed today.   Customer wants to add more Voice Ports, is this done thru the PUT tool or do I need a special part number, checked the Ordering guide, and went thru the Dynamic configurator but did not see any ordering options.
I assume it is done thru the PUT tool.

Answer 1

My first guess, unless you just didn't mention the licensing portion of this downgrade, would be just that...Licensing:
License Files and MAC Addresses
Each license file (except for the demonstration license file) is  registered to the MAC address of the network interface card (NIC) on the  Cisco Unity Connection server. The license file for one server cannot  be used on a second server (for example, because you want to replace the  Connection server). You must obtain a replacement license file that is  registered to the MAC address on the second server.
The license file can be registered to only one MAC address. If the  Connection server has a dual NIC, you must either configure it for  network fault tolerance, which assigns one MAC address to both NICs, or  disable one of the NICs and use the MAC address for the other NIC.
When you order a license file for a dual NIC that has been configured  for network fault tolerance, specify the virtual MAC address that  applies to both NICs rather than the physical MAC address for either of  the NICs. The license file is registered to the virtual MAC address, so  the license will continue to be valid even if one of the NICs fails.
You'll need to contact [email protected] (or TAC, I suppose) and request a new license.  You should be able to get a temporary license that will get the system up and running until the permanent license is issued.
Hailey
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