Unity 7 install hangs at Message Store Configuration wizard

Question

Exchange 2007
Unity 7
Unified Messaging
I am at the Prompt that create the Exchange 2007 script to be installed on the partner server. Exchange is controlled but customer and they have ran the script. I have waited 30 min and selected next and it returns to me to the same prompt - Instructing to run script on Exchange 2007. How can I validate it the script completed correctly? What could be cause this issues?
mike

Answer 1

Well, there are a few things to look at but I'd start here:  The script is a Power Shell script that creates the primary system accounts (3 of them) that Unity needs to operate because again, it cannot create mailboxes in an integration with Exchange 2007.  You should have designated an OU where these accounts would be created.  One of them is, for example, Usbms_, and there are 2 similar accounts.  If you do not see these in the appropriate OU then that is one problem. The scripts cannot be run remotely - so no RDP/Terminal Services.  They should be run locally via console. So, I'd first verify that the user running the scripts has 1) appropriate domain permissions 2) is running the scripts locally and 3) is following the instructions for the scripts to the tee.
Hailey
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