Unity 7.x support antivirus symantec 10.1??

Straight from CCO:
Support Policy for Antivirus Software
Cisco support policy is that customers can deploy third-party antivirus software on the Cisco Unity server. However, Cisco expects that customers (or their systems integration partners) will have tested the interoperability of such products with Cisco Unity before the products are deployed, to mitigate the risk of problems being discovered within the production environment between Cisco Unity and the third-party products loaded on the Cisco Unity server.
If a customer calls Cisco TAC with a problem, a Cisco TAC engineer may require that such third-party software be turned off or even removed from the Cisco Unity server during the course of troubleshooting. If it is determined that the interoperability between the third-party software and Cisco Unity was the root cause of the problem, then the third-party software will be required to be disabled or removed from the Cisco Unity server until such time that the interoperability issue is addressed, so that the customer can continue to have a functional Cisco Unity system.
Before installing any qualified Microsoft service pack on the Cisco Unity server, confirm that the manufacturer of any optional third-party software or hardware that you plan to install on the Cisco Unity server—or that is already installed—also supports the service pack for use with its product.
For all other HW/SW support info: http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/support/7xcusupp.html#wp468285
Hailey
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Similar Messages

Will Unity Connection ever support Microsoft 365 Exchange

Hello,
Will Unity Connection ever support Microsoft 365 Exchange. The link below states that it is not supported in 8.6 but does not state that it will never be supported. If If anyone has any information it would be greatly appreciated. Thanks
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps6509/solution_overview_c22-677999.html

HI Jason,
Here's what I found, Exchange 365 is supported on CUC 8.6.2, which will come out in a few weeks. However there's a Microsoft limitation of 19 users, but Cisco and Microsoft are actively working the problem.
Regards,
Tere.
If you find this post helpful, please rate!

Support for Symantec Enterprise Vault?

Hello,
I have EV2007 running against an Exchange 2003 server. EV is configured to archive messages after two months. I also have the Blackberry Internet Service (BIS).
Problem is that when EV archives a message, it changes the state of the message so that BIS thinks it's a new message - and pushes it to my Blackberry again
I guess that EV is changing the "last modified" field on the message in Exchange and that is causing IMAP to report it as being new plus the original senders get a second delivery report back from the Blackberry!
Has anyone seen this before and found a workaround? I'm also told that the issue remains whether or not you are running the Blackberry Enterprise Server.
I've contacted Symantec regarding this and was told that they have been trying to work with RIM on this but RIM has been less than cooperative.
Thanks.

well if symantec is changing the state of the message; symantec is the culprit here not BIS. I dont think RIM will change BIS setup just for syamntec ( there wont be many users is symantec/bis setup out there). Regardless this is Symantec issue.
The statement about BlackBerry enterprise server might not be true though, i dont expect it to re-push message to BB if you were running BES. You can test this by installing BBProfessional software, which is a free download for one user.
http://www.blackberry.com/select/professional/express.shtml
Click on KUDOS to appreciate our efforts and mark the thread RESOLVED if your issue is resolved.

Symantec Antivirus Best Practice for Hyper-v 2012 R2 Cluster

Hi Team ,
I am Working with Hyper-v 2012 R2 Cluster with 5 Node . All are working fine .
Now i am Planning to install Antivirus Symantec in to each node. Please let me know if there is any Best practice guide to install Symantec Antivirus for Hyper-v 2012 R2 Cluster node.
I am using full version of Windows 2012 R2 with hyper-v.
Thanks
Ravi
Ravi

I would also look strongly at no antivirus as well, but if you do, here are the recommended exclusions and possible issues with Anti-Virus to look out for.
Look for the Hyper-V section:
http://social.technet.microsoft.com/wiki/contents/articles/953.microsoft-anti-virus-exclusion-list.aspx
Big things to stay away from from a VM level too:
1. Do not have a set time when all VMs will kick off a scheduled full disk scan. This can create an I/O storm on your hosts as well as saturate the CPUs as well. Look for products or settings that allow for randomization of full disk scans on
the VMs or do not do full disk scans and only keep the real time scanners active on the VMs for incoming writes.
2. Watch for Antivirus products that update all the VMs at the same time. Again, sometimes you can randomize or exclude a scheduled full disk scan, but sometimes an automated update that kicks off say at 12am can then automatically kick off a
mini scan. This can also create disk I/O and CPU storms.
The problem that still exists with many Antivirus products today is that they try to scan as fast as they can and then get out of the way. This works ok for endpoint desktops or laptops, but when you have 50 or more VMs on a host all ramping up trying
to get done as quick as they can, then this can cause some issues.
Rob McShinsky (www.VirtuallyAware.com)
VirtuallyAware - Experiences in a Virtual World (Microsoft MVP - Virtual Machine)

Wildcard Certifiate support for Unity Connection

Does Unity Connection started supporting Wildcard cerficates for the Unified messaging with Exchange integration?
CUPS 8.6.4 started supporting it for Calendar integration but we are not getting any document related to Unity Connection which states its supported now.
BR,
Sachin

Hi,
Thanks for the question.
Okay so I did some digging and found a few details that will help clear this up.
1. The documentation is wrong and we will be getting it correct as soon as we can. The CUC 9 admin guides states that you need to create an 'External Service' however this configuration has been changed.
2. Yes, Exch 2010 and I'm sure Exch 2013 will be supported. TTS uses IMAP for the connection method and as long as Exch permits IMAP traffic you're good.
3. To configure TTS, of course enable IMAP for Exchange. On the CUC side, you'll need to start with the class of service and check the following "Allow Access to Exchange Email by Using Text to Speech (TTS)". Then you'll need to create a new unified messaging service where you add the details of the Exch server and make sure to check "
Access Exchange Email by Using Text to Speech (TTS)". Then apply that UM service to an end user and test. FYI, when you check the message from the TUI it will be the option of external messages (default option 7).
Let me know if you have any other questions.
Good Luck,
Brad

Help - Symantec Enpoint Manager 11.x - MARS integration

I'm at a loss here. I have raw messages that regardless of whether a keyword rule is created to handle them or a custom parser. No matter what MARS simply ignores the messages as parsing errors. MARS has built in support for Symantec AV 10 and lower but nothing for version 11. Is this going to change in the near future and has anyone else run into this problem and been able to create a customer parser to deal with the messages (specifically Virus Found alerts coming from the endpoint manager).
Here is an expample of the actual text I am trying to work with.....
Parsing error or event type unknown: <54>Sep 26 00:37:22 SymantecServer HOSTNAME123: Virus found,Computer name: HOSTNAME123,Source: Real Time Scan,Risk name: EICAR Test String,Occurrences: 1,C:/Documents and Settings/XXXXXX/Desktop/eicar_com.txt,"",Actual action: Cleaned by deletion,Requested action: Cleaned,Secondary action: Quarantined,Event time: 2008-09-26 00:32:54,Inserted: 2008-09-26 00:37:22,End: 2008-09-26 00:32:54,Domain: XXX.local,Group: Global\Sec Servers,Server: HOSTNAME123,User: XXXXXXXX,Source computer: ,Source IP: 0.0.0.0

I see a previous post that summed it up. There is no support for SEP 11.x in CS-MARS... This is very disappointing. If anyone has any information on making this work via a custom parser please post a reply. I an many others would be most grateful.

Why Adobe dont want support for ArmV6 if there are many devices with these?

Many people use Android devices with ARMv6 like: Galaxy ace, Motorola Defy, Galaxy y, LG Optimus One, etc, ect. I think that therea are more with ARMv6 that ARMv7 check: http://forum.xda-developers.com/showthread.php?t=1596800
This link you can see the top 10 of the most common devices Android and the 3th is galaxy ace one devices with ARMv6.
http://readwrite.com/2013/02/07/8-of-the-10-top-android-devices-in-use%20-belong-to-samsun g
My Adobe friends. This is true. The big problem that have Adobe Air as framework for develop mobile Aplications is that, if you realy want that Adobe Air be truly one standard for the community, you need cover all devices, no some, otherwise Adobe Air will continue every day more in oblivion.
If we as developer choosing Adobe AIR as platform to build mobile apps even as simple as "Hello World" or bank aplications, school aplications, enterprices aplications, there are a huge percentage of Android user cant run it. Which means our apps is going to losing millions or billions of potential customer because of chosing Adobe AIR.
Another thing. Unity, Sencha, Titanium, etc, etc, etc have support to ARMv6 why Adobe don't want support these devices? - This causes only one result: the people will have to resign from adobe AIR mobile technology.
I hope that Adobe understand and bring AIR support on all those lower performance device (ARMv6) especially those new ARMv6 device.

To play devil's advocate:
* The 3rd most popular phone you mention (Galaxy Ace) was released in Feb 2011. I'd say it's falling out of that chart fast.
* Motorola Defy was released October 2010. Galaxy Y, October 2011. LG Optimus one, October 2010. If the flagship phones for the architecture are 2+ years old, it doesn't speak much for its market penetration.
* Unity doesn't support ARMv6. As far back as 2011 they announced they'd focus on v7, and whatever support v6 might have is very limited. (Source)
While I'm sure there's a place in the current market for armv6, it's something that's already legacy and it's going away fast. Not sure it makes sense to spend resources on that. "You need cover all devices" stops making sense when the effort necessary exceeds the returns. I don't see any "new" ARMv6 devices coming out either.
ARMv6 is dying or dead, depending on how you look at it. It'd make much more sense to support a platform that has new high-end devices coming out (x86).
If you as a developer absolutely need to support those old, low-end devices, using a simple framework like PhoneGap is a better solution.

Single Inbox on Unity Connection 8.5 and Exchange 2003 SP2

Hi,
We have Unity Connection 8.5 (with SU2) and Exchange 2003 SP2
We want to setup the Single Inbox feature that works well with Exchange 2007 and 2010, but my customer is running Exchange 2003 SP2.
We met all of the requirements outlined in: http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/requirements/8xcucsysreqs.html#wp459928
I configure a new "Unified Messaging Services" profile for Exchange using Exchange 2003 and enabled for Single Inbox. When I run "Test" it displays the following errors (other validation is successfully)
The service port for IMAP is not functioning.
The system failed to connect to the server with a socket connection through port beatles.clubone.com:993. The error is error:0200206F:system library:connect:Connection refused. Refer to the tomcat log file for more details. If you are using secure connection, confirm that SSL is enabled on the server.
Why is it trying to connect using IMAP, that wasn't the case when I used for Exchange 2007 or 2010 when IMAP was not enabled.
Is there something else I'm missing for configuration with Unity Connection to support Single Inbox with Exchange 2003 SP2?
Thank you!
-rya

Hi Rya,
I just wanted to add my +5 vote for this great catch by Aaron (nice work "A")
If you are going to upgrade to Unity Connection 8.6
Check out this great doc from Saurabh for the refresh upgrade notes to 8.6.
https://supportforums.cisco.com/community/netpro/collaboration-voice-video/unified-comm-application/blog/2011/08/11/checklist-before-upgrading-to-unity-connection-86
Cheers!
Rob
"Show a little faith, there's magic in the night" - Springsteen

Migrating Users from Unity for Domino

We have two Unity 5.0 servers. One for Domino and one for Exchange (2007). We will soon be ridding ourselves of Domino. When that happens we will want to migrate users from the Unity for Domino server to the Unity for Exchange server. Both Unity servers are in the same VLAN & Subnet and they are both on the same domain.
Is there a way to migrate user accounts from Unity for Domino to Unity for Exchange?

I did consider COBRAS.
http://www.ciscounitytools.com/App_COBRAS.htm
This site mixes terms. It says:
"Export works with Unity 4.0(5), 4.1(x), 4.2(x), 5.0(x), and 7.0(x) with Exchange Unity Connection 1.2(x). No support for Domino based Unity installations is planned."
But it also says:
"NOTE: Exports of Unity systems with Domino as the back end do not support extracting public distribution list membership details. All other data can be extracted, however, including messages. No imports onto Domino based Unity systems are supported and there are no plans to support this moving forward."
Can anyone clarify? I am wondering if what this means is that exporting data from Unity for Domino and importing that data to Unity for Exchange should work, but TAC won't support me.

Unity 5.0(1) with Exchange 2010

According to the following link, Unity 5.0 supports Exchange 2010 as the partner Exchange server.
http://www.cisco.com/en/US/partner/docs/voice_ip_comm/unity/7x/using_exch2010/usingex2010withcu7x5x.html#wp47622
However, when I get to step 14 of this document (installing ExchangeMapiCdo.exe) I get an error saying it can't be installed with this version of Exchange.
I was just wondering if anyone elsel had tried to run Exchange 2010 with Unity 5.0 and if so, how you were able to get it to work. I followed all the steps in this document and everything seemed to be working until this step.

3 things:
1) You should get a TAC case going, if you haven't already.
2) For Unity 5x, ES83 was replaced by ES85 (which was yanked off the download site almost like a ghost in the night) and now there is ES86. You may want to read up on what is fixed here in this ES.
3) I think you may have your service account mailboxes homed in the wrong place. If you note there, is a section for where to put the mailbox for the UnityMsgStoreSvc. Excerpts I'm looking at are:
Adding One or More Exchange 2010 Servers to an Existing Cisco Unity 7.0 and/or 5.0 Installation
Step 14 On the Cisco Unity server, install ExchangeMapiCdo.exe, which you downloaded in Step 4.
Step 15 On the Cisco Unity server, install the version of the Permissions wizard that you downloaded in Step 2.
Step 16 Run the Permissions wizard, and select the Exchange 2010 message stores in which mailboxes for Cisco Unity subscribers will be homed.
Step 17 At the end of the Permissions wizard, on the You Have Completed the Cisco Unity Permissions Wizard page, click Granting Microsoft Exchange Administrator Rights, and do the procedure in the Help file to add the installation and directory services accounts to the Exchange 2010 Organization Management role group.
Step 18 Restart the Cisco Unity server.
Step 19 Move or create a mailbox for the Cisco Unity message store services account (typically UnityMsgStoreSvc), as applicable:
Exchange 2003 or Exchange 2007
mailbox already exists
Move the mailbox for the account to Exchange 2010.
No mailbox
Create a mailbox for the account in Exchange 2010.
Step 20 Remove the Exchange 2010 RPC limit for the message store services account by creating and applying a new mailbox policy to the message store services account:
a. Open an Exchange 2010 Management Shell window.
b. Create a new policy with unlimited RPC connections, for example:
new-throttlingpolicy -name "Unity Exchange 2010 Policy" -RCAMaxConcurrency $null
c. Apply the new policy to the message store services account, for example:
set-mailbox -identity "UnityMsgStoreSvc" -throttlingpolicy "Unity Exchange 2010 Policy"
d. Confirm that the mailbox is using the new policy, for example:
get-mailbox -identity "UnityMsgStoreSvc" | fl | findstr "Throttling Policy"
e. If you have more than one Cisco Unity server: Repeat Step c and Step d for every message store services account in the forest.
We recommend that you apply the policy to all message store service accounts, even the accounts for Cisco Unity servers for which you do not currently intend to home subscriber mailboxes in Exchange 2010 message stores. Applying the policy does not affect Cisco Unity performance, and it ensures that you will not encounter problems if you later move mailboxes to an Exchange 2010 server.
f. On each Exchange 2010 server with the CAS role, restart the Microsoft Exchange RPC Client Access service.
Personally, I would make sure you have all of these items down to a tee because, IMO, there is likely something that went astray in the install/backout/fix process.
Hailely

Faxing to voicemail in Unity or Unity Connection

Does Unity or Unity Connection have the capability for callers to send faxes to the users voicemail box? Or do I need something like Cisco Fax Server to do this?
Thanks,
-mike

For Unity, there is a built-in tool that can be used for limited faxing capabilities (less than 50 users, it's called Fax Util). Outside of that, you can integrate with any number of Fax Servers. Unity Connection only supports integration with Cisco Fax Server (aka, OpenText Right Fax) for faxing capabilities.
Hailey
Please rate helpful posts!

Unity & Exchange 2007

I need to know what versions of Unity will support Exchange 2007? Currently we are running Unity 4.04SR1 in conjuction with Call Manager 4.0(2A)SR2B...

Currently Unity is not supported with Exchange 2007. As Exchange 2007 isnt even out in full, there isnt an exact release date on the Unity integration. Probably next year some time.

Performance issues since upgrade

I am on a late 2011 MacBook Pro and am having severs performance issues since upgrading to Mavericks. I fear my issues may be related to company installed anti-virus (which I cannot remove), but I was hoping someone could look over my EtreCheck for other potential solutions.
One really odd issue I am having, which I cannot seem to find good information for on Google, is at least 4-5 times a day my Mac just stops. No beach ball, no anything, for about 1-5 minutes. Then it's fine. Maybe just me grasping at straws, but it seems related to a when webpage loads a bunch of images? I always use Safari btw, but testing other browsers, like Chrome & Firefox, it happens as well.
I have also removed TotalFinder and have noticed no improvement and still have the above issue.
Thanks in advance!
Here is my EtreCheck:
Problem description:
slow performance on Mavericks
EtreCheck version: 2.0.11 (98)
Report generated November 11, 2014 at 8:51:26 AM EST
Hardware Information: ℹ️
MacBook Pro (17-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,3
1 2.5 GHz Intel Core i7 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
AMD Radeon HD 6770M - VRAM: 1024 MB
Color LCD 1920 x 1200
LED Cinema Display 1920 x 1200
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:46:22
Disk Information: ℹ️
APPLE HDD HTS727575A9E362 disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 749.30 GB (256.69 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Fitbit Inc. Fitbit Base Station
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Tablet PTZ-630
Logitech Logitech USB Headset
Apple Inc. Display iSight
Apple Inc. Apple LED Cinema Display
Apple Inc. Display Audio
Apple Computer, Inc. IR Receiver
Firewire Information: ℹ️
Iomega HDD unknown_device 800mbit - 800mbit max
S.M.A.R.T. Status: Verified
disk1s1 (disk1s1) <not mounted> : 32 KB
Iomega HDD (disk1s3) /Volumes/Iomega HDD : 500.04 GB (22.88 GB free)
Files (disk1s5) /Volumes/Files : 499.90 GB (416.87 GB free)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Library/Application Support/Symantec/Protector
[not loaded] com.symantec.kext.protector.panther (1.0f5) Support
[not loaded] com.symantec.kext.protector.tigerplus (1.0f5) Support
/Library/StartupItems/SymAutoProtect
[loaded] com.Symantec.kext.SAVAPComm (11.0.6) Support
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) Support
[loaded] com.InnovationTechnology.driver.ComputerAudio (1.01 - SDK 10.7) Support
[not loaded] com.cisco.nke.ipsec (2.0.1) Support
[not loaded] com.wacom.kext.wacomtablet (6.3.7 - SDK 10.8) Support
Startup Items: ℹ️
CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
NortonMissedTasks: Path: /Library/StartupItems/NortonMissedTasks
SMC: Path: /Library/StartupItems/SMC
SymAutoProtect: Path: /Library/StartupItems/SymAutoProtect
SymProtector: Path: /Library/StartupItems/SymProtector
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.jamfsoftware.jamf.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.symantec.quickmenu.application.plist Support
[running] com.wacom.wacomtablet.plist Support
[running] net.juniper.pulsetray.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.fitbit.fitbitd.plist Support
[running] com.fitbit.galileod.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.jamfsoftware.jamf.daemon.plist Support
[not loaded] com.jamfsoftware.startupItem.plist Support
[loaded] com.jamfsoftware.task.1.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.rogueamoeba.instanton-agent.plist Support
[running] net.juniper.AccessService.plist Support
[loaded] net.juniper.UninstallPulse.plist Support
User Launch Agents: ℹ️
[loaded] com.valvesoftware.steamclean.plist Support
[running] ws.agile.1PasswordAgent.plist Support
User Login Items: ℹ️
gfxCardStatus Application (/Users/[redacted]/Downloads/gfxCardStatus.app)
Dropbox Application (/Applications/Dropbox.app)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
cdn Volume (/Volumes/cdn)
TotalFinder Application (/Applications/TotalFinder.app)
SAVDiskMountNotify Application (/Library/Application Support/Symantec/AntiVirus/SAVDiskMountNotify.app)
ScanNotification Application (/Library/Application Support/Symantec/AntiVirus/ScanNotification.app)
SymSecondaryLaunch Application (/Library/Application Support/Norton Solutions Support/Scheduler/SymSecondaryLaunch.app)
Internet Plug-ins: ℹ️
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.223
AdobePDFViewer: Version: 10.0.2 Support
Unity Web Player: Version: UnityPlayer version 4.5.4f1 - SDK 10.6 Support
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
iPhotoPhotocast: Version: 7.0
DirectorShockwave: Version: 11.5.9r620 Support
QuickTime Plugin: Version: 7.7.3
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Silverlight: Version: 4.0.60310.0 Support
MeetingJoinPlugin: Version: (null) - SDK 10.6 Support
net.juniper.DSSafariExtensions: Version: (null) Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.3.1.2 Support
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 Support
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
WacomNetscape: Version: 2.1.0-1 - SDK 10.8 Support
User Internet Plug-ins: ℹ️
SOEWebInstaller: Version: 1.0 - SDK 10.5 Support
Aspera Web 3.1.2.72265: Version: (null) - SDK 10.6 Support
Safari Extensions: ℹ️
1Password
Adblock Plus
Reddit Enhancement Suite
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Java Support
MacFUSE Support
SymAutoProtect
Symantec\nQuickMenu Support
WacomTablet Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Destinations:
Iomega HDD [Local]
Total size: 500.04 GB
Total number of backups: 37
Oldest backup: 2014-10-14 14:11:11 +0000
Last backup: 2014-11-11 13:27:48 +0000
Size of backup disk: Excellent
Backup size 500.04 GB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
      36% com.apple.WebKit.Plugin.64
      34% SymAutoProtect
      13% WindowServer
      9% Unity
      4% Activity Monitor
Top Processes by Memory: ℹ️
455 MB Safari
361 MB com.apple.WebKit.Plugin.64
292 MB Unity
77 MB com.apple.WebKit.Networking
77 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
2.08 GB Free RAM
2.39 GB Active RAM
1.34 GB Inactive RAM
1.40 GB Wired RAM
1.11 GB Page-ins
5.54 GB Page-outs

Activity Monitor - Mavericks also Yosemite
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy

Since downloading Yosemite, I have had performance, battery, and overheating issues. Help?

Hello,
I've been quite unfortunate with my laptop (Macbook Pro Early 2011) ever since downloading the Yosemite OS. It has been plagued with extremely slow speeds when running basically anything, the fan runs constantly, and the battery drains at a rate of 1% every minute it seems. I can typically only get an hour or 2 out of my MBP without having to run and find an outlet.
The performance is extremely slow when opening apps, but not so bad once they are open and running. However, switching apps (e.g. from Chrome to iTunes) causes a long lag and leaves me unproductive. Some apps don't even open. It takes about 5 minutes to open one app, and about 15 minutes on average to use my computer once again after restarting.
I've looked at various other discussions where people had problems, but each situation seemed unique with no solution working for everyone. I used Etrecheck to analyze my computer, but not knowing a lot about computers, I didn't find a solution. Below you will find the data. Any insight or solutions would help so much! I hate always having to be plugged in and burning my legs when my laptop is on my lap.
EtreCheck version: 2.0.11 (98)
Report generated November 10, 2014 at 12:07:25 PM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 5 days 13:16:15
Disk Information: ℹ️
ST9320325ASG disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 318.84 GB (75.40 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R   UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 30
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Symantec/Protector
[not loaded] com.symantec.kext.protector.panther (1.0f5) Support
[not loaded] com.symantec.kext.protector.tigerplus (1.0f5) Support
/Library/StartupItems/SymAutoProtect
[not loaded] com.Symantec.kext.SAVAPComm (11.0.6) Support
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
Startup Items: ℹ️
NortonMissedTasks: Path: /Library/StartupItems/NortonMissedTasks
SMC: Path: /Library/StartupItems/SMC
SymAutoProtect: Path: /Library/StartupItems/SymAutoProtect
SymProtector: Path: /Library/StartupItems/SymProtector
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.printtool.agent.plist
[failed] com.apple.rcd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.Spotlight.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
[failed] com.apple.xpc.loginitemregisterd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-weekly.plist
[failed] com.apple.spindump.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.CS5ServiceManager.plist Support
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.symantec.quickmenu.application.plist Support
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.cloudpath.maccmd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] hdjsd.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.akamai.single-user-client.plist Support
[loaded] com.divx.agent.postinstall.plist Support
[failed] com.facebook.videochat.[redacted].plist Support
User Login Items: ℹ️
iSyncr Application (/Applications/iSyncr.app)
Flux Application (/Applications/Flux.app)
Steam UNKNOWN (missing value)
iTunesHelper UNKNOWNHidden (missing value)
VMware Fusion Helper UNKNOWN (missing value)
CrossOver CD Helper UNKNOWN (missing value)
uTorrent Application (/Applications/uTorrent.app)
Google Drive Application (/Applications/Google Drive.app)
Spotify UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Notify ApplicationHidden (/Library/Application Support/Pharos/Notify.app)
Popup ApplicationHidden (/Library/Application Support/Pharos/Popup.app)
SAVDiskMountNotify Application (/Library/Application Support/Symantec/AntiVirus/SAVDiskMountNotify.app)
ScanNotification Application (/Library/Application Support/Symantec/AntiVirus/ScanNotification.app)
SymSecondaryLaunch Application (/Library/Application Support/Norton Solutions Support/Scheduler/SymSecondaryLaunch.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.0.0.104 BETA - SDK 10.8 Support
net.juniper.DSSafariExtensions: Version: (null) Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.2 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 55 Check version
User Internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
searchtab
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences Support
DivX Support
Flash Player Support
Flip4Mac WMV Support
Growl Support
MusicManager Support
Perian Support
SymAutoProtect
Symantec\nQuickMenu Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 243.44 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 999.86 GB
Total number of backups: 10
Oldest backup: 2013-08-15 02:25:42 +0000
Last backup: 2014-06-07 16:57:46 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
    383% ReportCrash
      1% Google Chrome
      1% coresymbolicationd
      0% Spotlight
      0% Dropbox
Top Processes by Memory: ℹ️
142 MB Google Chrome
116 MB Finder
76 MB ReportCrash
72 MB Google Chrome Helper
47 MB quicklookd
Virtual Memory Information: ℹ️
61 MB Free RAM
1.12 GB Active RAM
966 MB Inactive RAM
1.18 GB Wired RAM
105.25 GB Page-ins
1.37 GB Page-outs

Thanks. Tried all of this already. Wifi works on all other devices including ipad running iOS 6. Tbis problem manifested itself after I updated.

HP Pavilion G6 1006sh external display doesn't work with Windows 8.1

Hi All,
After performing a clean install of Windows 8.1 Professional on my Pavilion G6 1006sh I can not use my external Samsung monitor connected on HDMI port.
The windows install went smoothly without any issues the OS had builtin drives for all of the devices. So there is no unknown hardware in device manager there is sound, wifi, LAN, etc. As for video card I can see two different devices. There is a Generic Windows VGA and there is an AMD Radeon HD 7400M installed. The AMD Catalyst software was installed successfully. In windows graphic properties I can choose from two different video outputs, one is the General Windows VGA the other one is the Radeon. However windows detects monitor connected only on General VGA (which is the inbuilt notebook display) and nothing on Radeon so I can not use my external monitor.
Of course I tried to restart laptop / monitor many times, unplug / plug HDMI cable but no success. When I plug HDMI cable into laptop the monitor displays a message that it is connected but there is no incoming signal. The HDMI port both on monitor and laptop is working I used the same configuration with Windows 7 x64 Professional without any issues. It is only the operating system that changed.
I tried to remove the General VGA device in order to force using Radeon but after restarting there was nothing displayed on the screen, I couldn't see anything neither on inbuilt nor on external monitor so I had to restore a previously saved system configuration.
I tired to install the latest graphic driver to Radeon downloaded from AMD site but Windows crashed and restarted during the install process.
Please help me with this issue or make a statement that this version of Windows is not supported on this machine so I have to revert the previous system.
Configuration:
modell: HP Pavilion G6 1006 SH
RAM: 2x4 GB
OS: Windows 8.1 Professional x64 (HUN)
OS drivers: installed and updated automatically by windows
Antivirus: Symantec Endpoint Protection 12.1
Thanks,
Zoltan
This question was solved.
View Solution.

Hi there @nzole
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
I understand that you installed Windows 8.1 onto your system, but now you cannot detect an external monitor with HDMI. I am happy to help you with this.
First, in answer to your question, this model is not supported for windows 8.1. It was only sold in versions that were configured for Windows 7. That would mean there are no drivers specifically customized by HP for this model for Windows 8.1. It is possible you could find an appropriate drive from a model that does support Windows 8.1 that may be close enough in terms of hardware, that its driver could work, but there is no guarantee.
Here is the support page for your model: HP Pavilion g6-1006sh Notebook PC
HP Products - What If I Don't See My Operating System?
Do you still have the Recovery partitions, or did you make a set of recovery disks, prior to installing Windows 8.1?
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

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