Unity Connection 8.5 dialing extensions not working

I am having the oddest issue. When I did the annual shuffle of the users this year before school started some of the extensions seemed to have gotten stuck. I deleted one user with the extension 2704. I associated that extension to another user's voicemail. But when you call our main number and the call handler picks up you get an error when you enter that extension. In another situation when the call handler picks up if I dial 3202 it routes to 3207. I am not sure where to even start looking.

Melissa,
OK ....just thought it might be an 8.5 bug.
Let's just look at one at a time. For 2704 let's say the user is earl elk. When you went
to make the change you searched CUC for 2712 brought up the user page > edit user basics
and changed the extension from 2712 to 2704 and saved with no errors?
After your test a few minutes ago did you move earl back to 2704? If so, can you try calling in
and entering 2712 just for kicks. If it routes to the proper place it could be a replication issue.
Cheers!
Rob
PS: I know we were only going to deal with one but was the person who used to be @ 3207
changed to 3202 by any chance?
"Every fool's got a reason to feelin' sorry for himself" - Springsteen

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