Unity Connection 8.5 Upgrade to 10 Licensing Question

Hello,
Have a question about the licensing migration of Unity Connection 8.5 Upgrade to 10, do we need to order a upgrade license via PUT tool for license migration, or we can just finish the migration without have Cisco licensing team involved?
Thanks,

You need to order it through PUT, but keep in mind that you will not receive a PAK for CUCM or UCXN 9 or 10 as the licenses need to be migrated to ELM. Once you upgrade ELM will be installed on each node and you pick one as your ELM server, then you follow the steps to migrate your license directly from ELM, email the request to cisco licensing and they will provide the license. You have 60 days to install new license after the upgrade.
Chris

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WCS base upgrade to PLUS license question

I have a 50 AP base WCS running. What kind if license do I need to order to be able to do location? These two have the same price, but can I upgrade to 100 WPLUS from 50 BASE by ordering the second one?
L-LIC-WPLUS-50
50 AP WPLUS license (Delivery via Email)
L-LIC-WPLUS-100U
50 to 100 AP WPLUS upgrade license (Delivery via Email)
Thanks,
Tao

You would need an upgrade license to go from base to plus.
CISCO BASE-TO-CISCO PLUS UPGRADE FOR EXISTING CUSTOMERS (WCS-PLUS-UPG-K9)
• If you are an EXISTING customer who wants to upgrade from a Cisco Base to Cisco PLUS license, order WCS-PLUS-UPG-K9 and select one of the Cisco WCS PLUS upgrade options below:
WCS-PLUS-UPG-50: License supports up to 50 access points. <---------------------
WCS-PLUS-UPG-100: License supports up to 100 access points.
WCS-PLUS-UPG-500: License supports up to 500 access points.
Note: The number of WCS-PLUS-UPG-K9 licenses purchased must equal or exceed the number of installed WCS Base licenses for the Cisco WCS to register as a Cisco WCS PLUS system. Thereafter, additional capacity is added by ordering PLUS licenses.
http://www.cisco.com/en/US/prod/collateral/wireless/ps5755/ps6301/ps6305/product_data_sheet0900aecd804b4646.html

Unity Connection Speech Connect guest user licensing

I have set up Speech Connect on Unity Connection 8.0(2b) and have a question about importing or manually adding non-inbox users to the Speech Connect directory. From the sparse documents on this feature for Unity Connection it appears that you need to license the server per user to allow this. I have been able to import users from AD and manually add them, but the Corporate Phone Number field is grayed out and blank. We currently don't have any guest licenses installed.
Does anyone know if by adding guest licenses the Corporate Phone Number field would be either filled in during an AD import or editable if adding a user manually?
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Mark

For non-subscribers, you need to purchase the appropriate amount of licenses for guest directory user access. The SKU is:
Speech Connect Guest User for Cisco Unity Connection
(for names in the company directory that do not have a Cisco Unity Connection user license)
UNITYCN-SCGUEST
I believe the use of contacts ties into this as well. When you create system contacts in Cisco Unity Connection Administration and enable them to be listed in the directory, they can then be accessed by users from the Connection directory. This allows callers to transfer to the extension of the system contact. I would try that first to see if it allows you to add a contact and enable them for directory access.
Hailey

Licensing for Unity Connection after Upgrade from 8.5 to 9.1.2

I upgraded my Unity connection from 8.5.1 to 9.1.2. ( my CUCM is still on 8.5.1) . I have 200 CUWL-STD ( 2200 DLUs), and 50 CUWL-PRO (850 DLUs) . Now I am working with Cisco to get a license file for Unity Connection and apply that to my ELM. I attached my licensing page for when I was in 8.5.1 . Just want to make sure if I will be getting enough license with that license file, or possibly I need to buy more. Someone told me that if I want to have users with mailbox I need to order more licenses since every user take one CUWL license.
Honestly i do not know how CUWL licensing work regardig to Unity or even CUCM.
Thanks,

Hi,
The following link provides details of licenses usage by diff endpoints on version 9.x
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/uct/9_1_1/CUCM_BK_U0AE00F5_00_uct-admin-guide/CUCM_BK_U0AE00F5_00_uct-admin-guide_chapter_0100.html
HTH
Manish

Unity Connection Upgrade from 8.6.2 to 9.1 latest version

Hi,
Am planning to Upgrade my CUC(Unity Connection) from 8.6.2 to 9.1 latest version, having my Call manager in the same version 8.6.2. I will upgrade my Call Manager from 8.6.2 to 9.X later.
Hope i can upgrade my CUC first.
I need some info like,
1) Am not getting the image to download which can upgrade from 8.6.2 to 9.1 latest version directly. Should i have to move to 9.0 first and then to 9.1 ??
2) Is their any pre cautions need to be taken care/ well known issues during the upgrade.
3) Also, hope licensing get migrated automatically (no need to have extra efforts)
4) Advantages of Moving to 9.x wrt to features compared to 8.6.
Pls suggest.
Thanks
Jagadish G

Hi Jagadish,
Just to answer few :
you can downlaod the image from below link under UC Applications amd messaging:
http://software.cisco.com/download/release.html?mdfid=284603371&flowid=45680&softwareid=282074295&release=8.4(1)&relind=AVAILABLE&rellifecycle=&reltype=latest
Supported Version Combinations for Cisco Unity Connection 2.x and Later with Cisco Unified Communications Manager
Cisco Unity Connection
Cisco Unified Communications Manager
2.x and Later
9.1(2), 9.1(1), 9.0(1),8.6(2),8.6(1),8.5(1),8.0(x), 7.1(x), 7.0(x), 6.1(x), 6.0(x), 5.1(x), 5.0(x), 4.3(x), 4.2(x), 4.1(3)
No new functionality has been introduced in UCXN 9.1(2)
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/release/notes/912cucrn.html
for licensing on ELM, u need to get in touch with [email protected] take backup of UCXN 8.6 before initiating upgrades.
regds,
aman

Unity Connection 8.6 to 10.5(2) Upgrade

I am planning the following upgrade which I have completed fine in our lab , I just have a query in regard to this statement I found in the upgrade guide.
If you are upgrading from Unity Connection 8.6 or earlier, you must install all the applicable licenses before you upgrade to Unity Connection release 9.x and later. This is because the installed license information considered as legacy license data is required to migrate licenses. After you upgrade to Unity Connection 9.x and later releases, you can not apply legacy licenses using the Prime License Manager. For more information see the Migrating Licenses from Unity Connection 8.6 and Earlier Releases section.
I'm not sure what Cisco mean by "applicable licences" .Do they mean any outstanding licencing for 8.6 or perhaps the new licencing for PLM (though I doubt it).We are already running CUCM 10.5 with PLM so I was just going to point the unity connection server at it once done but this worried me a little.
anyone got a view on this?

Hi
It means ensure you have all your 8.6 licensing (everythign you bought so far) on the server before you upgrade. When you upgrade, you'll migrate to ELM, and that will get licenses based on what you had on your 8.6 at the point of the upgrade.
If you don't do that you'll have to go through some pain with Cisco, proving what you bought, providing SO numbers etc etc.
Aaron

Unity 4.0(4) to Unity Connection 8.5 Licensing

I've contacted TAC regarding how to do this upgrade in regards to licensing and I was told to email them the old (Unity 4.0) license MAC and the new server (Unity Connection 8.5) license MAC and they'll generate a new license for me.
How do I get the license MAC from the old Windows based 4.0 server?

Hi "G",
Looks like you are moving along nicely here
They are just looking for the MAC of the Unity server (current)
To Get the MAC Address of the Cisco Unity Computer
Step 1 On the computer on which Cisco Unity will be installed, do one of the following:
•If the server contains a dual NIC that has been configured for fault tolerance, run the NIC-configuration utility provided by the manufacturer, and write down the MAC address (excluding hyphens) that is shared by the two NICs. Then skip the rest of this procedure.
•If the server does not contain a dual NIC or if the server contains a dual NIC that is not configured for fault tolerance, on the Windows Start menu, click Programs > Accessories > Command Prompt.
Step 2 In the Command Prompt window, enter ipconfig /all, and press Enter.
Step 3 Write down the value of Physical Address, excluding the hyphens, or save it to a file that you can access during online registration. (For example, if the physical address is 00-A1-B2-C3-D4-E5, record 00A1B2C3D4E5.)
If the server contains a dual NIC, two values will appear. Write down the value for the NIC that you will use to connect the Cisco Unity server to the network.
Step 4 Close the Command Prompt window.
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/white/paper/culicenses.html
Cheers!
Rob

Upgrade Unity 7.02 to Unity Connection 9.1.2

According to the Cisco document, we chose 'Flash Cutover' to migrate the configuration and data. We also, want to install the Unity conneciton on a virtual server during the upgrade. Can I migrate the old license or I have to purchase a new license for the new Unity Connection server?
Thanks,
Eric

Hi Eric,
it is a major upgrade.Thus, u need to have different license file .To get the same , u need to have a valid ESW and UCSS contract.
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aman

Unity Connection Licensing

We have been looking to upgrade from unity express to unity connection. Is there a part number for licensing regarding unity connection? I've searched the admin guide but can't find it.
All we need is licensing for 297 mailboxes.
Thanks
-Darnell

Assuming you have UCSS coverage you can actually place a PUT order to upgrade directly to Unity Connection with the same license entitlements. Just make sure that the specific MCS server you ordered is compatible (most Unity servers are).

Unity Connection - Certificate from cucm no more trusted for encrypted calls after upgrade to 10.5(1)

Hello Support Community,
i have a strange problem:
after upgrading my cucm and unity connection from 9.1 to 10.5(1) enctrypted calls are no more working.
situation 1: CUCM is down, Subscriber is up: Encrypted call to Unity Connection work correctly
situation 2: CUCM is up: Encrypted Calls to Unity Connection not working.
i get the following Info in the log for the Connection Conversion Manager:
19:35:21.053 |15865,,,MiuGeneral,25,Invalid Certificate: Received Certificate -----BEGIN CERTIFICATE-----
MIID8zCCAtugAwIBAgIQc/fBdUz1Zdh4CXhcPqGVuDANBgkqhkiG9w0BAQsFADBw
MQswCQYDVQQGEwJERTELMAkGA1UEChMCSVQxGzAZBgNVBAsTEkhlbGxnYXRlIFRl
XD0oD9d5MQ==
-----END CERTIFICATE-----
doesn't match with stored Certificate: -----BEGIN CERTIFICATE-----
MIIC2DCCAkGgAwIBAgIIJWCm4bSdt+kwDQYJKoZIhvcNAQEFBQAw
-----END CERTIFICATE-----
so where does Unity Connection cache this certificate and how can i delete/replace it?
the cert shown in the logs is the one from cucm: ("CallManager"), i recreated it through cucm os administration, now i see the same error message on unity connection for the new recreated certificate.

Actually It doesn't. It says he's on a MacBook. I don't know all the different types of Macs. I was having a ton of problems with iChat. I opened DMZ to my computer, knocked down all firewalls etc and left everything exposed, still with bad results. A few weeks ago my power supply went out on my D-Link. I bought a linksys. Since I'd left all firewalls off I figured it couldn't be the router. I power cycled everything n the netork, still no luck. Today I bought a universal Power supply and started up my D-Link Router. Everything worked perfectly. My wifes computer - a laptop running Tiger worked fine with the Linksys and did my machine before the Leopard upgrade. Now that I've got the D-Link online everythings working.
Message was edited by: graphico
Message was edited by: graphico

Upgrading Unity Connection from 7.1.5 to 8.5.1 - not working

I am attempting to upgrade our unity connection boxes from 7.1.5 to 8.5.1.
I have legacy MCS 7845H2 - It has 4 disks - 2 mirrors of 72gb disks. 4mb of RAM and 2 X 2.3ghz processors
I have UCS C210 VMWare Hosts.
I have attempted 2 migration methods.
The first method involves - upgrading the existing system and restoring a backup of this to a VM
This fails with a hardware compatablity check.
The second method involves - backup existing systen - build VM at same level (using recommending OVA) - restore data onto VM - upgrade VM
This fails with a restore problem - I have used 'TITAN' ftp, but please note the backup is < 900mb.
The error is
Physical restore failed - could not fork server connection, SQLCODE -25596
Program over.
Restore failed during Unity Connection DB ontape restore operation.
----> BEGIN Standard Error
/opt/cisco/connection/lib/disaster-recovery/database_do_restore.real.py:32: RuntimeWarning: Python C API version mismatch for module iproduct: This Python has API version 1013, module iproduct has version 1012.
import iproduct
gunzip: stdout: Broken pipe
----> END Standard Error
Has anyone out there attempted to upgrade to 8.5.1 - please let me know how you got on.
Any help or ideas appreciated.

Here is the end of the restore log ...
CCM DB is in On-Line status after 6 second.
Restoring the Unity Connection database from ontape archive...
Archive Tape Information
Tape type: Archive Backup Tape
Online version: IBM Informix Dynamic Server Version 10.00.UC9XF
Archive date: Mon Sep 26 19:45:06 2011
User id: root
Terminal id: ?
Archive level: 0
Tape device: STDIO
Tape blocksize (in k): 32
Tape size (in k): 0
Tape number in series: 1
Spaces to restore:1 [rootdbs ]
2 [cuc_er_dbspace ]
3 [dir16 ]
4 [rpt ]
5 [mbx16 ]
6 [dyn ]
7 [mbx ]
8 [dir ]
9 [log ]
10 [cuc_er_sbspace ]
11 [ciscounity_sbspace ]
12 [ciscounity_sbspacetemp ]
Archive Information
IBM Informix Dynamic Server Copyright IBM Corporation 1986, 2008
Initialization Time 06/01/2011 15:51:53
System Page Size 2048
Version 14
Archive CheckPoint Time 09/26/2011 19:45:07
Dbspaces
number flags fchunk nchunks flags owner name
1 40001 1 1 N B informix rootdbs
2 48001 2 1 N SB informix cuc_er_sbspace
3 40001 3 1 N B informix cuc_er_dbspace
4 40001 4 1 N B informix dir16
5 40001 5 1 N B informix rpt
6 42001 6 1 N TB informix temp
7 40001 7 1 N B informix mbx16
8 42001 8 1 N TB informix temp2
9 40001 9 1 N B informix dyn
10 40001 10 1 N B informix mbx
11 40001 11 1 N B informix dir
12 40001 12 1 N B informix log
13 48001 13 1 N SB informix ciscounity_sbspace
14 48001 14 1 N SB informix ciscounity_sbspacetemp
Chunks
chk/dbs offset size free bpages flags pathname
1 1 0 250000 183419 PO-B /var/opt/cisco/connection/db/root_dbspace
2 2 0 915000 176607 POSB /var/opt/cisco/connection/db/cuc_er_sbspace
3 3 0 85000 83217 PO-B /var/opt/cisco/connection/db/cuc_er_dbspace
4 4 0 128000 13824 PO-B /var/opt/cisco/connection/db/dir16_dbs
5 5 0 1024000 744409 PO-B /var/opt/cisco/connection/db/rpt_dbs
6 6 0 512000 511922 PO-B /var/opt/cisco/connection/db/temp_dbs
7 7 0 512000 495816 PO-B /usr/local/cm/db/informix/data/mbx16_dbs
8 8 0 512000 511897 PO-B /var/opt/cisco/connection/db/temp2_dbs
9 9 0 128000 110000 PO-B /var/opt/cisco/connection/db/dyn_dbs
10 10 0 128000 119774 PO-B /usr/local/cm/db/informix/data/mbx_dbs
11 11 0 1024000 362797 PO-B /var/opt/cisco/connection/db/dir_dbs
12 12 0 150000 24947 PO-B /var/opt/cisco/connection/db/log_dbs
13 13 0 10000 518 POSB /var/opt/cisco/connection/db/ciscounity_sbspace
14 14 0 450000 22554 POSB /var/opt/cisco/connection/db/ciscounity_sbspacetemp
Physical restore failed - could not fork server connection, SQLCODE -25596
Program over.
Restore failed during Unity Connection DB ontape restore operation.
----> BEGIN Standard Output
----> END Standard Output
----> BEGIN Standard Error
/opt/cisco/connection/lib/disaster-recovery/database_do_restore.real.py:32: RuntimeWarning: Python C API version mismatch for module iproduct: This Python has API version 1013, module iproduct has version 1012.
import iproduct
gunzip: stdout: Broken pipe
----> END Standard Error

Failure to upgrade Cisco Unity Connection 8.6.2 to 9.1.2

Hi everybody.
Has someone that can help me with follow problem?
I making a Cisco Unity Connection upgrade from version: 8.6.2.20000-76 to 9.1.2.10000-28. But unfortunately we can't sucessfull to make this process.
On the finish of this process, I can see this outup error:
11/23/2013 12:28:55 upgrade_manager.sh|Cleanup exiting - Cached Data: [Vendor= VMware, Inc.
HWModel=VMware
CPUCount=2
CPUType= Intel(R) Xeon(R) CPU E5-2643 0 @ 3.30GHz
CPUSpeed=3300
MEMSize=6144
BIOSVer=PhoenixTechnologiesLTD 6.00 06/22/2012
ObjectId=1.3.6.1.4.1.9.1.1348
OSVersion=UCOS 5.0.0.0-2
SerialNumber= VMware-56 4d e0 4f 4d 85 87 7b-eb 22 0e 52 a7 73 1a 22
VendorOID=1.3.6.1.4.1.674]|<LVL::Info>
11/23/2013 12:28:55 upgrade_install.sh|Cleaning up download...|<LVL::Info>
11/23/2013 12:28:55 upgrade_install.sh|Cleanup upgrade source area.|<LVL::Info>
11/23/2013 12:28:55 upgrade_install.sh|Ejecting DVD (/dev/sda1)|<LVL::Debug>
11/23/2013 12:28:55 upgrade_install.sh|Removing /common/download/9.1.2.10000-28|<LVL::Info>
11/23/2013 12:28:55 upgrade_install.sh|Started auditd...|<LVL::Info>
11/23/2013 12:28:56 upgrade_install.sh|Started setroubleshoot...|<LVL::Info>
11/23/2013 12:28:56 upgrade_install.sh|Changed selinux mode to enforcing|<LVL::Info>
11/23/2013 12:28:56 upgrade_install.sh|Cleaning up rpm_archive...|<LVL::Info>
11/23/2013 12:28:56 upgrade_install.sh|Removing /common/rpm-archive/9.1.2.10000-28|<LVL::Info>
11/23/2013 12:29:00 upgrade_install.sh|IOWAIT monitor stopped|<LVL::Info>
11/23/2013 12:29:00 upgrade_install.sh|File:/usr/local/bin/base_scripts/upgrade_install.sh:599, Function: main(), Upgrade Failed -- (1)|<LVL::Error>
11/23/2013 12:29:00 upgrade_install.sh|set_upgrade_result: set to 1|<LVL::Debug>
11/23/2013 12:29:00 upgrade_install.sh|is_upgrade_lock_available: Upgrade lock is not available.|<LVL::Debug>
11/23/2013 12:29:00 upgrade_install.sh|is_upgrade_in_progress: Already locked by this process (pid: 14477).|<LVL::Debug>
11/23/2013 12:29:00 upgrade_install.sh|release_upgrade_lock: Releasing lock (pid: 14477)|<LVL::Debug>
Best Regards,
Claudio Costa
A mensagem foi editada por: Claudio Costa

Tks Manish, I just perform a restart on the both nodes on my CUC cluster and after that I did can install this upgrade patch.
Also is very important install the upgrade patch on all servers of the cluster before perform a switch-version on the publisher and then on the others nodes.
Best Regards,
Claudio Costa

Cisco Unity Connection 8.5.1 SU3 to 8.5.1 SU6 & Upgrade to 9.1.2

Two questions !
Firstly - I am upgrading to the latest patch level as I want to upgrade the systems to 9.1.X
I am installing UCSInstall_UCOS_8.5.1.16900-6.sgn.iso onto the inactive partition on the publisher then onto the inactive partition on the subscriber.
Then I plan to switch versions out of hours.
Question - will messages / data that has happened between the installation on the inactive partition and the switch version be preserved ??
So if I install onto the inactive partition at 1pm, then an important message is left at 2pm and I switch version at 3pm, does the iimportant message exist on the active partition at the end ??
Second question -
I have UCCX-8.5.1 SU4 (HA), CUC 8.5.1 SU6 (HA) and CUCM 8.5.1 SU6 (1 pub, 2 sub) - so 7 VM's in total.
If I want to migrate to -
UCSInstall_UCOS_9.1.2.12900-11.sgn.iso & UCSInstall_UCCX_9_0_2_UCOS_9.0.2.11002-27.sgn.iso
in which order should the installations take place ?? CUCM Publisher last ?? Publisher first ??
Thanks
James

Hi James,
+5 to my friend Aman for his good tips here
Messages are preserved during the "switch-version" so the messages left before the command is run will be preserved as they are stored in a "common" partition;
Switching to the Upgraded Version of Connection 8.x Software
If you chose not to automatically switch to the upgraded partition at the end of the upgrade, do the following procedure when you are ready to switch partitions.
To Switch to the Upgraded Version of Connection 8.x Software
Step 1 If you do not have a recent backup, back up the server by using the Disaster Recovery System. For more information, see the Disaster Recovery System Administration Guide for Cisco Unity Connection Release 8.x athttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.html.
Step 2 Sign in to Cisco Unified Operating System Administration.
Step 3 From the Settings menu, select Version.
Step 4 On the Version Settings page, select Switch Versions, and the following occurs:
•Connection services are stopped.
•Data from the partition where the older version is installed is copied to the partition where the newer version is installed. If changes to the database schema require updates to the format of data, that occurs in this step. Note that messages are stored in a common partition, so they are not copied.
•The Connection server restarts and switches to the newer version.
Note You can check the status of the installation of the upgrade software by using the CLI command show cuc version. The upgrade is complete when the inactive partition has the upgraded software and the active partition has the old software.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/upgrade/guide/8xcucrugx/8xcucrug009.html#wp1056720
The upgrade order is shown here (above link) as well, which is Pub followed by Sub;
Task List for Upgrading Connection 7.x or 8.x Software to the Shipping 8.x Version in a Connection Cluster
Cheers!
Rob

Unity Connection 10.5.1: I upgraded the Unity Connection Server from V 9.1. After that, cannot logn to ELM an error message " The server encountered an internal error that prevented it from fulfilling this request." appears

Unity Connection 10.5.1: I upgraded the Unity Connection Server from V 9.1. After that, cannot logn to ELM an error message " The server encountered an internal error that prevented it from fulfilling this request." appears. The error further displays "
type: Exception report
message:
description: The server encountered an internal error that prevented it from fulfilling this request.
exception:
ServletException Could not initialize class com.cisco.vos.platform.api.config.UpgradeStatus
root cause:
NoClassDefFoundError Could not initialize class com.cisco.vos.platform.api.config.UpgradeStatus
note: The full stack trace of the root cause is available in the logs.
Has anyone experience this issue? Any solutions? Your assistance is greatly appreciated!

Hi Mesut,
you can refer the link for migration
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/upgrade/guide/10xcucrugx/10xcucrug010.html
regds,
aman

Unity 7 upgrade to Unity Connection 10.5

Hello,
We need to complete an upgrade from Unity 7 to Unity Connection 10.5. Note: This is UNITY 7 and not Unity Connection 7. I understand that this will involve using the COBRAS tool to perform the upgrade.
The challenge is that no ESW/UCSS contracts exist, so of course the upgrade will have to be purchased. The upgrade guide for Unity Connection 8.x provides information on the process of migrating from Unity to UCXN however the upgrade guide for UCXN 10.5 does not. My question is whether or not it is possible to upgrade from Unity 7 directly to UCXN 10.5 in order to save from purchasing UCXN 8 (which may not even be possible anymore due to end of sale)?
Any info you may be able to provide to assist with this situation would be greatly appreciated.

Hi,
You can use the COBRAS tool to take a backup from Unity 7.0 and restore it on Unity Connection 10.5. Consolidated Object Backup and Restore Application Suite (COBRAS) is a set of tools designed to allow administrators to backup all subscribers, call handlers, interview handlers, public distribution lists, and schedules and to restore some or all of that information onto another Unity or Connection server. It is specifically designed to allow for partial restores, restores onto different versions or products than the version that was backed up, and “merges” of data from multiple system backups.
http://www.ciscounitytools.com/Applications/General/COBRAS/Help/COBRAS_Briefcase/COBRAS_Briefcase.htm#_Toc383446481
The link lists support upto Unity Connection 10.0 , but 10.5 is also supported.
HTH
Manish

Unity Connection 8.5 Upgrade to 10 Licensing Question

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