Unity Connection 8.x and Novell GroupWise IMAP client.
Hi,
Unity Connection 8.x clusters, the customer is using Novell Groupwise for email message store. We would like to setup GroupWise IMAP for them.
However one of the customer's restrictions is that they locked down the end-users computers so that Unity Connection message can not be downloaded into end-user's local PC.
I understand that on Unity Connection COS we can setup the option end-user can only access message header, but they have to dial-in the main-pilot number to retrieve message or use web-inbox tool.
(1) Is there any way for us to setup the IMAP, so that end-user retrieve message while the message is still in centralized Unity Connection server?
(2) If option (1) is not possible, can we setup the message folder of IMAP client to a network shared drive such as H, M drive instead of default local drive?
(3) Any other solution or workaround?
Thanks,
JJ
See sample depiction below of applications and physical core usage on a server with 2 CPUs and 8 total physical cores. In white is the reservation of one physical core.
Regards.
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Hello Unity Gurus,
I recently upgraded our Unity server to Unity Conenction 8.5. We are pressing hard to have unified messaging. However theres always problems it seems.
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Hi,
We have Unity Connection 8.5 (with SU2) and Exchange 2003 SP2
We want to setup the Single Inbox feature that works well with Exchange 2007 and 2010, but my customer is running Exchange 2003 SP2.
We met all of the requirements outlined in: http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/requirements/8xcucsysreqs.html#wp459928
I configure a new "Unified Messaging Services" profile for Exchange using Exchange 2003 and enabled for Single Inbox. When I run "Test" it displays the following errors (other validation is successfully)
The service port for IMAP is not functioning.
The system failed to connect to the server with a socket connection through port beatles.clubone.com:993. The error is error:0200206F:system library:connect:Connection refused. Refer to the tomcat log file for more details. If you are using secure connection, confirm that SSL is enabled on the server.
Why is it trying to connect using IMAP, that wasn't the case when I used for Exchange 2007 or 2010 when IMAP was not enabled.
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Thank you!
-ryaHi Rya,
I just wanted to add my +5 vote for this great catch by Aaron (nice work "A")
If you are going to upgrade to Unity Connection 8.6
Check out this great doc from Saurabh for the refresh upgrade notes to 8.6.
https://supportforums.cisco.com/community/netpro/collaboration-voice-video/unified-comm-application/blog/2011/08/11/checklist-before-upgrading-to-unity-connection-86
Cheers!
Rob
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I am not clear on what you mean by this sentence:
Each extension in the 330 sites will be unique and the same extension can be used for the user on Unity - a total of 330 users on Unity.
The Callflow we need looks like this.
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Call from PSTN to SITEB---> CFAtoVM --> Plays Standard Greeting ---MWI for PhoneB at SITEB Turns on
regards
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Cisco Unity Connection single inbox and viewmail error
Unity Connection 8.5.1 single inbox with Exchange 2010 and viewmail 8.5.4. We arein the process of migrating from Unity 7.0.2 to Unity Connection.
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Hi
We are in a planning phase for Unity Connection 8.X on Cisco UCS C-Series. The Cisco Unified Communications SRND 8.0 states that requires reserving one physical core per physical server.
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COBRAS Import for Unity Connection 8.5 and Subscriber LDAP Integration Status
Using COBRAS Import for Unity Connection 1.1 Build 212 with Unity 4.2 Voicemail Only and Connection 8.5(1)SU1 with LDAP Directory Integration
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Software Requirements—Administrator Workstations
Revised June 19, 2013
•To access web applications on the Cisco Unity Connection server, the operating system and web browser must be compatible with the version of Unity Connection that you are installing. Table 1 lists supported operating-system and browser combinations.
Table 1 Supported Operating Systems and Browsers on Administrator Workstations for Cisco Unity Connection 8.x
Operating System
on Administrator Workstation Browser on Administrator Workstation
Microsoft Windows Vista
•Microsoft Internet Explorer 8.0 and 7.0
•Mozilla Firefox 3.0 and 2.0
•Microsoft Windows Server 2003
•Microsoft Windows XP
•Microsoft Internet Explorer 8.0
•Microsoft Internet Explorer 7.0 and 6.0 (plus SP1)
•Mozilla Firefox 3.0 and 2.0
Mac OS X 10.4 and later
Mozilla Firefox 3.0 and 2.0
Red Hat Enterprise Linux
Mozilla Firefox 3.0 and 2.0
Microsoft Windows 7
(32 and 64 bit)
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•Mozilla Firefox 3.6, 10
Microsoft Windows 81
(32-bit and 64-bit)
•Standard
•Professional
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1 Windows 8 in the Desktop Mode.
Note Cisco Unity Connection Web Interface drop down menus: Cisco Unity Connection Administration(CUCA) and Cisco Personal Communications Assistant(CPCA) are not supported for Google Chrome.
•Table 2 lists software required for correct browser configuration.
Table 2 Software Required for Correct Browser Configuration on Administrator Workstations for Cisco Unity Connection 8.x
Browser Required Software
Firefox
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–Java Embedding Plugin for Mac OS X version 0.9.5 or later.1
•With Linux:
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–Java 2 Platform, Standard Edition (J2SE) Runtime Environment 6 (1.6.x) .
•With Windows, Java 2 Platform, Standard Edition (J2SE) Runtime Environment 6 (1.6.x)
Internet Explorer
Java 2 Platform, Standard Edition (J2SE) Runtime Environment 6 (1.6.x)
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From;
System Requirements for Cisco Unity Connection Release 8.x
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/requirements/8xcucsysreqs.html#wp512623
Cheers!
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"When it comes to luck you make your own "
- Springsteen -
Exchange 2007 and 2010 with Unity Connection 8.6
Hi all,
We have unity connection 8.6 and exchange 2007 currently in place and runnign fine. I am ready to start migrating mailboxes over to our new exchange 2010 farm and as such we will be in co-exsistance with exchange 2007 and 2010 for awhile. What are the steps or procdures to also include exchange 2010 with the 2007 in unity connections? Currently under Smart Host is the IP address of our exchange 2007 server.
Thank you.Hi,
This depends on how you plan on performing the migration. I would suggest the following:
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Changing the UM service with BAT:
https://supportforums.cisco.com/message/3572200#3572200
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Reset password in Novell GroupWise from OIM
Hi , I am encountering the following problem
1. we have set up Provisioning in Novell eDirectory and Novell GroupWise
2. the accounts are provisioned succesfully
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Also. in the User Detail >> Resource Profile >> Resource Provisioning Details for GroupWise , the Change User Password Task is 'Completed' and the following information can be seen in the log:
INFO RMI TCP Connection(48)-192.168.3.57 XL_INTG.GROUPWISE - NWDSLogin was successful
DEBUG RMI TCP Connection(48)-192.168.3.57 XL_INTG.GROUPWISE - ~~~~~~~~~~Exiting ndsconnect:connectToNDS(0)~~~~~~~~~~
DEBUG RMI TCP Connection(48)-192.168.3.57 XL_INTG.GROUPWISE - ~~~~~~~~~~Exiting main:jproxyConnectToNDS(0)~~~~~~~~~~
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DEBUG RMI TCP Connection(48)-192.168.3.57 XL_INTG.GROUPWISE - Params rcvd: pEDirTree=( ase-tree )
DEBUG RMI TCP Connection(48)-192.168.3.57 XL_INTG.GROUPWISE - Params rcvd: bstrUserID=( TESTUSER07 )
DEBUG RMI TCP Connection(48)-192.168.3.57 XL_INTG.GROUPWISE - Params rcvd: varPostOfficeDN=( cn=ASE-PO.o=ASE )
DEBUG RMI TCP Connection(48)-192.168.3.57 XL_INTG.GROUPWISE - Params rcvd: varPasswordFlag=( 1 )
DEBUG RMI TCP Connection(48)-192.168.3.57 XL_INTG.GROUPWISE - ----------Entering initGroupWise()----------
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DEBUG RMI TCP Connection(48)-192.168.3.57 XL_INTG.GROUPWISE - Params rcvd: pEDirectoryTree=( ase-tree )
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DEBUG RMI TCP Connection(48)-192.168.3.57 XL_INTG.GROUPWISE - ~~~~~~~~~~Exiting initGroupWise(0)~~~~~~~~~~
DEBUG RMI TCP Connection(48)-192.168.3.57 XL_INTG.GROUPWISE - IsUserNameUnique returned ( 0 )
INFO RMI TCP Connection(48)-192.168.3.57 XL_INTG.GROUPWISE - User Reset Password update success (Ret code: 1 )
INFO RMI TCP Connection(48)-192.168.3.57 XL_INTG.GROUPWISE - User Reset Password commit success (Ret code: 0 )
DEBUG RMI TCP Connection(48)-192.168.3.57 XL_INTG.GROUPWISE - ----------Entering exitGroupWise()----------
DEBUG RMI TCP Connection(48)-192.168.3.57 XL_INTG.GROUPWISE - ~~~~~~~~~~Exiting exitGroupWise(0)~~~~~~~~~~
DEBUG RMI TCP Connection(48)-192.168.3.57 XL_INTG.GROUPWISE - ~~~~~~~~~~Exiting resetUserPassword(0)~~~~~~~~~~
DEBUG RMI TCP Connection(48)-192.168.3.57 XL_INTG.GROUPWISE - ----------Entering ndsconnect:disconnectFromNDS()----------
DEBUG RMI TCP Connection(48)-192.168.3.57 XL_INTG.GROUPWISE - ~~~~~~~~~~Exiting ndsconnect:disconnectFromNDS(-1)~~~~~~~~~~
DEBUG RMI TCP Connection(48)-192.168.3.57 XL_INTG.GROUPWISE - ~~~~~~~~~~Exiting main:Java_tcUtilGroupWise65RemoteLib_resetUserPassword(0)~~~~~~~~~~
DEBUG RMI TCP Connection(48)-192.168.3.57 XL_INTG.GROUPWISE - ----------Entering gwerrorcodes:getErrorString()----------
INFO RMI TCP Connection(48)-192.168.3.57 XL_INTG.GROUPWISE - returning response code=( GW_PASSWORD_RESET_SUCCESSFUL )
DEBUG RMI TCP Connection(48)-192.168.3.57 XL_INTG.GROUPWISE - ~~~~~~~~~~Exiting gwerrorcodes:getErrorString()~~~~~~~~~~
DEBUG RMI TCP Connection(48)-192.168.3.57 XL_INTG.GROUPWISE - =~=~=~=~=~=~=Exiting tcUtilGroupWiseOperations:gwResetUserPassword(0,GW_PASSWORD_RESET_SUCCESSFUL) =~=~=~=~=~=~=
DEBUG RMI TCP Connection(48)-192.168.3.57 XELLERATE.REMOTEMANAGER - o : GW_PASSWORD_RESET_SUCCESSFUL
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If your OAM has a user store(LDAP) where OIM is provisioning, your changes will be reflected in OAM
Hope this helps,
Sagar -
SAP Groupware Connector for Novell GroupWise
Hi all,
I have a task that "investigate SAP CRM and Novell GroupWise integration". I wanna ask you that:
Can SAP CRM synchronizes with groupwise?
do we have a SAP Groupware Connector for Novell GroupWise?
Regards,
Chuong HoangHi,
sorry for my slowly respond.
according to information shared from help.sap.com. I know that:
"SAP provides two SAP Groupware Connectors, one for MS Exchange Server and the other for Lotus Domino Server."
"The SAP Groupware connector consists of:
_ SAP Groupware connector.
_ SAP Groupware connector proxy."
in case that I need a connection between SAP CRM and Novell GroupWise, what will I can do???
1. Do I need to develop my own SAP Groupware connector, which consists of 2 listed things above?
2. Is it possible to do that?
Please help me answer these questions.
Regards,
Chuong Hoang -
Unity Connections Voicemailes sent in email?
Hi. Is it possible to log in to unity connections as a user and retrieve voice mails and email them? (wav or mp3 or whatever format?)
Yes, Unity Connection has all of the functionality of Unity, without the Microsoft dependancies (or interconnections, depending on your point of view). Users can access VM from any IMAP client (including Outlook) and read, forward, and delete from there. Users can also browse to a 'webmail' style interface that allows they to do the same from a browser.
I don't know if Unity Connection has UM and VM licensing. (I think it does.) But al long as the license allows it, you can definitely get VM via e-mail in Unity Connection. -
Unity Connection Voice Mail Issue
Hi,
I have a weird Unity Connection Voice Mail issue and would appriciate any help i can get. Many thanks in advance.
I have Unity connection 7.0 and CUCM 7.0 integrated in a lab enviroment and here is what happens.
When I place a call internally say from 2001 to 2002, things work as expected, 2002 rings and it goes to voicemail where I can leave voicemail and listen to it from 2002.
However, if I place call from the PSTN to the same number 2002 (or any other number in other sites etc) the call again rings in 2002 and goes to voicemail, unity cnx plays the greetings for 2002 and says record your message as usual. Everything up to point is fine, then when the time on the PSTN phone is showing around 14 seconds into the call unity starts playing, "to send this message press one", if I press one nothing happens.
I have rebuilt unity and cucm, even just configured the bare minimum in the lab and still getting the same result. I tried calling from E1 connection and T1 connection but with the same results.
I have run out of ideas...
===============================
Here is a call trace from an internal call:
CallData, 1, CallerId=2003, CalledId=2002, RedirectingId=2002, Origin=16, Reason=4, CallGuid=8B7859FD6C16417A9A07F507418DD25B, CallerName=, LastRedirectingId=2002, LastRedirectingReason=4, PortDisplayName=PhoneSystem-1-001
Application, 1, 2003, AttemptForward
State, 1, 2003, State - AttemptForward.cde!Dummy
State, 1, 2003, Event is [NULL]
Application, 1, 2003, PHTransfer
State, 1, 2003, State - PHTransfer.cde!LoadInfo
State, 1, 2003, Event is [TrueEvent]
Application, 1, 2003, PHGreeting
State, 1, 2003, State - PHGreeting.cde!PlayGreeting
Display, 1, 2003, Call answered if needed
Display, 1, 2003, Playing greeting for Subscriber: hq2
Display, 1, 2003, No DTMF received
Display, 1, 2003, Playing greeting for Subscriber: hq2
State, 1, 2003, Event is [RecordMsgEvent]
State, 1, 2003, State - PHGreeting.cde!RecordMsg
State, 1, 2003, Event is [NULL]
State, 1, 2003, State - PHGreeting.cde!RunEditMsg
Application, 1, 2003, -->MessageEditing
State, 1, 2003, State - MessageEditing.cde!CheckMsgMenuOpt
State, 1, 2003, Event is [EditMessageMenuEvent]
State, 1, 2003, State - MessageEditing.cde!PlayEditMenu
State, 1, 2003, Event is [HangupEvent]
State, 1, 2003, State - MessageEditing.cde!CheckMsgLength
State, 1, 2003, Event is [ManyEvent]
State, 1, 2003, State - MessageEditing.cde!SendMsg
State, 1, 2003, Event is [TrueEvent]
State, 1, 2003, State - MessageEditing.cde!ConfirmSend
State, 1, 2003, Event is [HangupEvent]
Application, 1, 2003, <--MessageEditing
State, 1, 2003, Event is [HangupEvent]
Display, 1, 2003, Idle
Display, 1, , Dialing (MWI) '2002'
Display, 1, , Idle
and here is a trace from an external (PSTN) call
Trying 142.100.64.13, 5000 ... Open
CallData, 1, CallerId=911, CalledId=2002, RedirectingId=2002, Origin=16, Reason=4, CallGuid=CA3DFD90846C4FE7B0D68298A7698287, CallerName=PSTN Emergency, LastRedirectingId=2002, LastRedirectingReason=4, PortDisplayName=PhoneSystem-1-001
Application, 1, 911, AttemptForward
State, 1, 911, State - AttemptForward.cde!Dummy
State, 1, 911, Event is [NULL]
Application, 1, 911, PHTransfer
State, 1, 911, State - PHTransfer.cde!LoadInfo
State, 1, 911, Event is [TrueEvent]
Application, 1, 911, PHGreeting
State, 1, 911, State - PHGreeting.cde!PlayGreeting
Display, 1, 911, Call answered if needed
Display, 1, 911, Playing greeting for Subscriber: hq2
Display, 1, 911, No DTMF received
Display, 1, 911, Playing greeting for Subscriber: hq2
State, 1, 911, Event is [RecordMsgEvent]
State, 1, 911, State - PHGreeting.cde!RecordMsg
State, 1, 911, Event is [NULL]
State, 1, 911, State - PHGreeting.cde!RunEditMsg
Application, 1, 911, -->MessageEditing
State, 1, 911, State - MessageEditing.cde!CheckMsgMenuOpt
State, 1, 911, Event is [EditMessageMenuEvent]
State, 1, 911, State - MessageEditing.cde!PlayEditMenu
State, 1, 911, Event is [HangupEvent]
State, 1, 911, State - MessageEditing.cde!CheckMsgLength
State, 1, 911, Event is [NULL]
Application, 1, 911, <--MessageEditing
State, 1, 911, Event is [NULL]
State, 1, 911, State - PHGreeting.cde!AfterMsg
State, 1, 911, Event is [NULL]
Display, 1, 911, IdleSounds like one way audio from PSTN to your Unity Connection, couple of things to check:
1. ensure your protocols are bound properly on the GW, i.e. SIP/H323/MGCP
2. Make sure IP routing is OK between Unity and the voice gateway
HTH,
Chris
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