Unity Connection not passing CallerID to CUCM over SIP Trunk
I'm trying to get CallerID working for Unity Connection Device Notification (and it seems everything else), however, when I run UC Remote Port Status Monitor and the Call-Out goes to CUCM for the Device Notification, no caller ID is presented to the CUCM SIP trunk.
06:06:02, New Call, CalledId=, RedirectingId=, Origin=16, Reason=1024, CallGuid=,
CallerName=, LastRedirectingId=, LastRedirectingReason=1024, PortDisplayName=LFC_CUCM-1-134,
[Origin=Unknown],[Reason=Unknown]
06:06:02,
Dialing '99254753'
06:06:32, Idle
06:06:33, Idle
Therefore, the out-going call to the PRI PSTN is:
10:59:01.005: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8 callref = 0x5B03
Sending Complete
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98397
Exclusive, Channel 23
Calling Party Number i = 0x0081, N/A
Plan:Unknown, Type:Unknown
Called Party Number i = 0xC1, '9254753'
Plan:ISDN, Type:Subscriber(local)
*Dec 6 10:59:01.513: ISDN Se0/0/0:23 Q931: RX <- CALL_PR
I've looked through my SIP trunk on the CUCM side and for Inbound Calls, Connected Line ID and Presentation Name are set to "allowed" or "default" doesn't make a difference. RTMT Port Status also shows no "caller", so I'm thinking there is some way to set or allow the calling number on the Unity Connection (8.5) side.
Oddly enough, I also noticed that in Unity Connection> Telephony Integrations > Port Group, if I change the Contact Line Name from nothing to "Unity" (or whatever), the Q931 debug outbound doesn't show ANY "Calling Party Numer - = XXXXX" and the carrier throws out the BTN as the ANI.
10:46:00.837: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8 callref = 0x5AFF
Sending Complete
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98397
Exclusive, Channel 23
Called Party Number i = 0xC1, '9254753'
Plan:ISDN, Type:Subscriber(local)
Any ideas on where/how CallerID comes from, on Unity Connection with a SIP integration?
THANKS!!
Mike.
I did not- my work around has been to put in a name for Contact Line Name under Port Group Basics Switch configuration in Unity Connection- this for some reason keeps CUCM from sending ANI TYPE/PLAN information in the Q931 message, and my carrier then sends a default ANI of the circuit's BTN. When I have time, I'll open up a TAC ticket.
Mike.
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www.cisco.com/go/pdihelpdesk -
Hi,
for jabber 9.1 integration i sync'ed all users at Callmanager, Presence and Unity to our LDAP (MS AD). with CUCM and Presence (both 8.6.x), it works fine, just Unity Connection sync the Users from AD, but i cannot import Users with german special characters ä, ö, ü (i.E. German Name in LDAP-su: Müller).
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thx and regards
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Matthew -
Unity Connection 8.6 compatibility with CUCM
Hi,
I am upgrading Unity Version 8.0.3 to 8.6, my current CUCM version is 8.0.2. According to following link:
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/unified/communications/system/versions/IPTMtrix.html#wp1016708
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That doc just refers to the "tested" version but in fact any Unity Connection
version 2.1 or later will work with any CUCM version 4.1(3)or later
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Here's the clip;
Supported Version Combinations for Cisco Unity Connection and Cisco Unified Communications Manager
Cisco Unity Connection 2.x and Later
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http://www.cisco.com/en/US/docs/voice_ip_comm/connection/compatibility/matrix/cucsccpmtx.html
Cheers!
Rob
"May your heart always be joyful
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Hi all,
I have a problem where my Third Party SIP phones wont go over the SIP trunk configured in my CUCM 9.x cluster. My Cisco phones work fine and goes out the trunk. I have noticed a distinct difference in wireshark with the invite packets from Third Party SIP phones and the Cisco ones.
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With regards, Per. -
Hi guys,
would it be possible to allow sip users to register over the sip trunk on the Call Manager? or is this method not allowed?
Thanks.
Best regardsHi Manish,
between sip client and webrtc gw -> ws and between webrtc gw and CM -> sip.
here are the sip messages.
both phones are registered, 9000 is a 7912 and 8080 is sip.
192.168.15.2 - CM
192.168.15.202 - webrtc
SEND: INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 192.168.15.202:10060;branch=z9hG4bK-1536671115;rport
From: <sip:[email protected]>;tag=400660433
To: <sip:[email protected]>
Contact: <sip:[email protected]:10060;ws-src-ip=192.168.251.105;ws-src-port=50731;ws-src-proto=ws;transport=udp>
Call-ID: df093113-7c32-2a2f-2372-8af2dfbe9235
CSeq: 1875466830 INVITE
Content-Type: application/sdp
Content-Length: 978
Max-Forwards: 70
Authorization: Digest username="8080",realm="ccmsipline",nonce="gHqGqDWK4zTzv6Ijl6ixW58AK/Gm4yC6",uri="sip:[email protected]",response="352cb2e17e36b32ee4e0d52443d0a106",algorithm=MD5
User-Agent: webrtc2sip Media Server 2.6.0
v=0
o=doubango 1983 678901 IN IP4 192.168.15.202
s=-
c=IN IP4 192.168.15.202
t=0 0
a=tcap:1 RTP/SAVPF RTP/SAVP RTP/AVPF
m=audio 58690 RTP/AVP 8 0 101
c=IN IP4 192.168.15.202
a=ptime:20
a=minptime:1
a=maxptime:255
a=silenceSupp:off - - - -
a=rtpmap:8 PCMA/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpmap:101 telephone-event/8000/1
a=fmtp:101 0-16
a=acap:1 crypto:1 AES_CM_128_HMAC_SHA1_80 inline:1YfBfgbhIdMB6YVtyZgJqc77QPHwm9o42aEPbkHD
a=acap:2 crypto:2 AES_CM_128_HMAC_SHA1_32 inline:fujGVOi70hQnKkeUimcFUw2bH3ajZ2iW0xKy5Nrw
a=pcfg:1 t=1 a=1,2
a=pcfg:2 t=2 a=1,2
a=pcfg:3 t=3
a=sendrecv
a=rtcp-mux
a=ssrc:4034073057 cname:c08c56217e96dbc1e8234373eb5d2fcc
a=ssrc:4034073057 mslabel:6994f7d1-6ce9-4fbd-acfd-84e5131ca2e2
a=ssrc:4034073057 label:doubango@audio
a=ice-ufrag:uaektHZ6KFVn1fw
a=ice-pwd:HAj21nuOrDmIKl3ANXTc3K
a=candidate:tWR5PLw1x 1 udp 2130706431 192.168.15.202 58690 typ host
a=candidate:tWR5PLw1x 2 udp 2130706430 192.168.15.202 58691 typ host
RECV:SIP/2.0 100 Trying
Via: SIP/2.0/UDP 192.168.15.202:10060;branch=z9hG4bK-1536671115;rport
From: <sip:[email protected]>;tag=400660433
To: <sip:[email protected]>
Date: Wed, 19 Mar 2014 13:26:05 GMT
Call-ID: df093113-7c32-2a2f-2372-8af2dfbe9235
CSeq: 1875466830 INVITE
Allow-Events: presence
Content-Length: 0
RECV:SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 192.168.15.202:10060;branch=z9hG4bK-1536671115;rport
From: <sip:[email protected]>;tag=400660433
To: <sip:[email protected]>;tag=856401750
Date: Wed, 19 Mar 2014 13:26:05 GMT
Call-ID: df093113-7c32-2a2f-2372-8af2dfbe9235
CSeq: 1875466830 INVITE
Allow-Events: presence
WWW-Authenticate: Digest realm="ccmsipline", nonce="gHqGqDWK4zTzv6Ijl6ixW58AK/Gm4yC6", algorithm=MD5
Content-Length: 0
SEND: ACK sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 192.168.15.202:10060;branch=z9hG4bK-1536671115;rport
From: <sip:[email protected]>;tag=400660433
To: <sip:[email protected]>;tag=856401750
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CSeq: 1875466830 ACK
Content-Length: 0
Max-Forwards: 70
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From: "8080"<sip:[email protected]>;tag=XFKqC4zu0S9QfzzMzQ4u
To: <sip:[email protected]>;tag=1464334432
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NICE recorder - one way or garbled audio over SIP trunk.
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Has anyone experienced this issue with this type of integration - or the same issue with a SIP trunk to the CUCM to another system at all? We're at a loss here.
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http://www.cisco.com/en/US/tech/tk652/tk698/technologies_tech_note09186a008009484b.shtml -
Hello Support Community,
i have a strange problem:
after upgrading my cucm and unity connection from 9.1 to 10.5(1) enctrypted calls are no more working.
situation 1: CUCM is down, Subscriber is up: Encrypted call to Unity Connection work correctly
situation 2: CUCM is up: Encrypted Calls to Unity Connection not working.
i get the following Info in the log for the Connection Conversion Manager:
19:35:21.053 |15865,,,MiuGeneral,25,Invalid Certificate: Received Certificate -----BEGIN CERTIFICATE-----
MIID8zCCAtugAwIBAgIQc/fBdUz1Zdh4CXhcPqGVuDANBgkqhkiG9w0BAQsFADBw
MQswCQYDVQQGEwJERTELMAkGA1UEChMCSVQxGzAZBgNVBAsTEkhlbGxnYXRlIFRl
XD0oD9d5MQ==
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doesn't match with stored Certificate: -----BEGIN CERTIFICATE-----
MIIC2DCCAkGgAwIBAgIIJWCm4bSdt+kwDQYJKoZIhvcNAQEFBQAw
-----END CERTIFICATE-----
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Message was edited by: graphico
Message was edited by: graphico -
Hello,
I was hoping to get some ideas on how to troubleshoot this.
We just finished a migration and 'go-live' from Unity 7.0(2) to Unity Connection 8.5. Our existing CUCM is 7.1.5 (this did not change with the Unity migration). Seemingly randomly audio will drop with functions related to Unity Connection. This includes, trying to leave a message, listenting to a message, or a voice menu. This happens whether it's an internal (CUCM) or external (PSTN) call. However, when it happens internally on our 7940 phones, there is a "Temp Fail" message displayed.
Unity Connection is running on VMware ESXi 4.1, on a supported HP BL460c server. The OVA installed without problem and Unity Connection installed passing it's hardware verification routine. Unity Connection is the ONLY virtual machine running on this hardware and we plan to keep it that way. This is the first time we've virtualized a Cisco product on VMware, however, we have a couple hundred other servers already on VMware, so VMware itself is not new to us. Our Unity 7.0(2) system ran on one of Cisco's HP MCS platforms and was not virtualized. Also, Unity Connection is currently a stand-alone; it is not installed in a cluster.
Admittedly I am very new to "Unity Connection", however, several years of "Unity" and CUCM under my belt. Can anyone provide some ideas on where to start looking for this problem?
Thanks,
-MikeBarry,
I'll be honest, I don't know exactly what version we ended up with, here's what "About" reports:
Cisco Unity Connection version: 8.5.1.10000-206
We were having a series of failures in our Unity 7.0(2), apparently as a result of us moving to Windows 2008r2 domain controllers and/or our move from Exchange 2003 to 2010. So our vendor's engineer came over and slapped in the latest copy he could find and fast-tracked the license migration process. My actual 'real' copy of the software was only just order iva the PUT tool the day our Unity crapped out (yesterday).
We got the problem resolved. It was in the VMware config as Adam suggests below. But we've got some other less major oddities that RTMT may help with. I appreciate the suggestion.
Cheers!
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Cisco unity connection 8.6.1 / VMware workstation 10.0
Hi
Downloaded the iso file UCSInstall_UCOS_8.6.1.20000-1.sgn.iso to install Cisco unity connection.
Downloads Home
Products
Unified Communications
Unified Communications Applications
Messaging
Cisco Unity Connection
Cisco Unity Connection Version 8.6
Unified Communications Manager / Cisco Unity Connection Updates-8.6(1a)
Installing the same in VM Ware workstation 10.0, but not getting the selection for unity connection. Its automatically installs CUCM 8.6.1.
Please let me know any specific vmware settings to install unity connection 8.6.1.You are not getting UCxN option because your VMware configuration is not complying with the minimum requirement to install Unity connection.
If you are not installing through OVA template then look at the VM configuration minimum requirement section of that particular version from the link shared by Aman.
Thanks
Manish -
Cisco unity connection question
Hi all, I dont have subscriber in my test environment but want know what happens with this two scenarios.
Can we add a mailbox in sub when pub is up?
Can you add a mailboxin sub when pub is down?
I am sure that when pub is down we cannot add a mailbox, but want to make sure
Thanks,
UdayHi Uday,
The Cluster in Unity Connection acts differently than a CUCM cluster, so the answers to your question are;
Yes & Yes
How a Cluster Works in Cisco Unity Connection
Revised May 2009
The Cisco Unity Connection cluster feature provides high availability voice messaging through two Connection servers that are configured in a cluster. Under normal conditions, the Connection servers are both active so that:
•The cluster can be assigned a DNS name that is shared by the Connection servers.
•Clients such as email applications and the web tools available through the Cisco Personal Communications Assistant (PCA) can connect to either Connection server.
•Phone systems can send calls to either Connection server.
•Incoming phone traffic load is balanced between the Connection servers by the phone system, PIMG/TIMG units, or other gateways that are required for the phone system integration.
Each server in the cluster is responsible for handling a share of the incoming calls for the cluster (answering phone calls and taking messages). The server with Primary status is responsible for the following functions:
•Homing and publishing the database and message store, which are both replicated to the other server.
•Sending message notifications and MWI requests (the Connection Notifier service is activated).
•Sending SMTP notifications and VPIM messages (the Connection Message Transfer Agent service is activated).
When one of the servers stops functioning (for example, when it is shut down for maintenance), the remaining server assumes responsibility for handling all incoming calls for the cluster. The remaining server also assumes responsibility for the database and message store, which are both replicated to the other server when the connection and its functionality are restored.
When the server that stopped functioning is able to resume its normal functions and is activated, it resumes responsibility for handling its share of incoming calls for the cluster.
To monitor the status of the servers, the Connection Server Role Manager service runs in Cisco Unity Connection Serviceability on both servers. This service performs the following functions:
•Starts the applicable services on each server, depending on server status.
•Determines whether critical processes (such as voice message processing, database replication, and message store replication) are functioning normally.
•Initiates changes to server status when the server with Primary status is not functioning or when critical services are not running.
Note the following limitations when the publisher server is not functioning:
•If the Connection cluster is integrated with an LDAP directory, directory synchronization does not occur, although authentication continues to work when only the subscriber server is functioning. When the publisher server is functioning again, directory synchronization resumes.
•If a Digital Network includes the Connection cluster, directory updates do not occur, although messages continue to be sent to and from the cluster when only the subscriber server is functioning. When the publisher server is functioning again, directory updates resume.
About the Publisher Server
The first Cisco Unity Connection server that is configured in the cluster is the publisher server. The Cluster Management page in Cisco Unity Connection Serviceability identifies the publisher server.
The publisher server assumes responsibility for publishing the database and message store when the cluster is functioning normally.
When the publisher server does not have Primary status (for example, when the administrator manually changes the status of the other server to Primary, which automatically changes the status of the publisher server to Secondary), the other server assumes responsibility for publishing the database and message store.
The publisher server cannot be removed from the cluster.
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/cluster_administration/guide/7xcuccag020.html#wp1063695
Cheers!
Rob
"Show a little faith, there's magic in the night" - Springsteen -
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I have a lab running CUCM 10.0 that has a SIP trunk to a VCS. Previously I was able to place and receive calls across the trunk, but now I can only place calls, not receive. I did recently upgrade to 10.5, but I really can't recall if it ever worked after the upgrade. The error I'm getting in CUCM is
Unable to route message, Cannot find the SIP Device with Name=192.1.1.61, Source Port=5060, IpAddress Type=0
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Cisco Unity Connection 8.6 not getting CLID information from CUCM 8.6
Hello,
Currently Running:
Cisco Unified Communications Manager 8.6.2
Cisco Unity Connection 8.6.2
Problem:
when any outside caller leaves a voicemail, the caller number information is not being sent to unity.
example, I call with my cell phone, 817.555.1234 to my Cisco 7940 phone and it shows the CLID information that i am calling with. iDivert to voice mail, Leave a message. Playback message and just the default message information from Cisco Unity.
we currently upgraded from CUCM 6.1.3 and Unity 5. before i could press 9 and get the caller information.
I have viewed the "Playback Message Settings" and selected "After Playing Each Message, Play" and selected Sender's Information. and also selected "Include Extension and Sender's ANI"
upon playing the VoiceMail after the message i get the default message "From Cisco Unity Connection Messaging System"
I also have the message relaying to my E-mail and I get the same in the subject line.
"Message from Cisco Unity Connection Messaging System (Unknown extension)"
This tends to be a big deal with the Sales team as customers will call and say "Call me back"
But any Internal Calls show the correct information, proper greeting, extension information even on the relay to e-mail.
Any help will be appreciated.
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TimFound another post that referenced Cisco Bug ID CSCti37610.
CUC plays message is from Unity Connection Messaging system
Symptom:Before message playback, Unity Connection plays the message is from Unity Connection Messaging System instead sender's ANI
Conditions:Problem was observed on Unity Connection cluster and appropriate services are not rebooted after changing the SMTP domain name
Workaround:
Restart the Unity Connection servers
It should have been fixed in 8.5 but we did change the SMTP domain name on 8.6 and now see the problem. Will schedule a reboot and see if the issue goes away.
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Hi, Could I have a dfeinition of what a DBA is. Throughout my career, I was lead to believe that a DBA facilitated a business in the storage of business information. However, in the contract I'm on now, the DBA believes that he should tell the busine
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How can delete my password backup on itunse
i want to backup my ipad 2 ios 6.1 on my lap top on itunse ...... but iwant to delete password backup on itunse >>>!!!!!!
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How to verify my apple account?
How to verify my apple account?
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Why is Yahoo Email so limited on Playbook?
I can't see any of my folders on my Playbook Yahoo Mail application. What good is that? Is there a reason for this? Honestly, I almost rather they didn't even put it on the Playbook, it works so badly. I'm not switching to GMail just for this. I've