Unity Connection Office 365 Single Inbox - 100 Users Limitation

Hi all,
Goiing over the Unity Connection release notes:
Cisco Unity Connection 8.6(2) Support for Microsoft Office 365
Revised 13 April, 2012
In Cisco Unity Connection 8.6(2) and later, you can configure Connection to synchronize voice messages in Connection user's mailbox with the user's Exchange Online mailbox configured on Microsoft Office 365 environment. Microsoft Office 365 is a cloud hosted collaboration solution provided by Microsoft.
Cisco Unity Connection 8.6(2) SU1 is qualified for 100 users with Microsoft Office 365. For scalability beyond 100 users, you need to contact UCBU Product Management team through [email protected] mailer.
Note The integration beyond 100 users will not be supported by TAC until the BU has signed off on it.
I was aware of the 19 users per Unified Messaging account issue, in which we created several UM Service accounts as a temporary fix until Microsoft lifts the limitation. I wasn't aware of the above that there is a limitation to 100 Users total.
There has been a few posts regarding the 19 user/account issue in which the workaround has been to create up to 20 UM accounts to get up to 380 users as a temporary solution.
Any insight as to when this will be lifted or detailed timelines would be great!
Thanks,
Chris

Hey Chris,
I wouldn't go that route as you nicely noted. The specific locales for su2 are not shown
and I'm pretty confident that this bug would carry over to su2 as well
But then again....I could be way off base here
CSCty54979 - 8.6.x release notes should detail what builds are required for locales
Symptom:
Release notes for Unity Connection 8.6(2a) and 8.6(2a)SU1 are not clear about what builds the use of locales (localizations) are supported with and where they can be acquired
Conditions:
Customers wishing to support non-US English (ENU) languages with Unity Connect 8.6.x
Workaround:
For Unity Connection 8.6(2a), you must install ES12 and use the locale files that are labeled as ES12. The locale files are posted on cisco.com for download, but Unity Connection ES12 is not (you will need to open a TAC case and request a copy of 8.6(2)ES12)
For Unity Connection 8.6(2a)SU1, the 8.6(2)ES12 locales should NOT be used. An updated set of locales will be posted for use with this build in the near future (expected by roughly mid to late April 2012). Also note that if you are currently using the 8.6(2)ES12 locales, you should NOT upgrade to SU1 until the SU1 locales are posted to cisco.com so that you can use them.
If su2 is equivalent to ES44 then they aren't shown on this doc either??
http://www.cisco.com/web/software/Voice/pdf/LocalizationSupportforCUCESreleases.pdf
Cheers!
Rob
"May your heart always be joyful
May your song always be sung" - Bob Dylan

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The validation results for the user unified messaging service account [email protected] with service E2K302 are the following:
Service "E2K302": AuthenticationMode=NTLM [use HTTP] Server=[E2K3-02.chelloit1.local] Type=[Exchange 2003] Username=[chelloit1.local\agokharu]
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HTTP status=[401 Unauthorized] diagnostic=[Bad response from server, HTTP code returned: 401] url=[http://E2K3-02.chelloit1.local/exchange/[email protected]] request=[<?xml version="1.0"?> http://schemas.microsoft.com/repl/"> ] response=[ErrorError: Access is Denied.]

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Stanley,
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brebs wrote:
cfr wrote:I'm not clear if this would work with Office 365
Well, 10 seconds of googling for "office 365 imap" shows encouraging davmail fixed bug report.
Thanks. Sorry. I did spend a lot of time searching but I did not find that. (Using IXQ for search.) But I was not trying 'imap' specifically - rather 'linux' - as I just wanted any way to access it. And the results I got tended to assume the Exchange server had imap enabled.
Some things I would raise:
* Check the IT policy regarding whether Linux is supported/accepted. And if not, why not.
* Push for clarification regarding the supposed security risk, or whatever is being used as justification.
As Trilby pointed out, this is useless.
Linux is not supported except on a 'best effort' basis. I run Linux on my office PC. I'm entirely responsible for it. Local IT will help if they possibly can. Central IT will say that Linux is supported sufficiently because you can use web mail.
They do not need to justify this. There does not need to be an answer to 'why not?'
No justification has been offered for switching off the support. Trilby's IT invoke security to justify not turning it on. My IT offer no reason for turning it off. It is just a fact that it is being switched off.
[For some reason, it has not yet been switched off, although they said it would be yesterday.]
The suggestion of raising these issues may sound perfectly reasonable, but it is a suggestion based on ignorance of reality.
In a sane world, it would make perfect sense. But this is academia in 2015. (Not just academia, I know.) Sanity is an irrelevant standard.
Last edited by cfr (2015-06-09 15:31:28)

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Regards from ExchangeOnline.in|Windows Administrator Area | Skype:[email protected]

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