Unity Connection Upgrade 8.5(1)SU1 to 8.5(1)SU5

I am upgrading Unity Connection at 2am on a Unity cluster pair.  I would like to do as much as possible ahead of time and only do the reboot to the upgrade partition at 2am.  If I do the upgrade now without the reboot, will any changes to users made this afternoon be lost when I reboot at 2am?                 

Yes, all change between now and then will be lost.
Chris

Similar Messages

  • Unity Connection Upgrade Version Switch - Grab a Coffee

    Thought I would post some reassurance for anyone upgrading Unity Connection to 8.5.  I can't remember other Unity Connection upgrades taking so long on the version switch (utils system switch-version).  In my case I was upgrading a Unity Connection cluster from 7.1(3b) to 8.5(1)SU1.  The software installation to the inactive partition took approximately two hours (per server), which is what the documentation describes you should expect during a business hours upgrade.  What the documentation didn't say was that during the version switch you could expect ~45 minutes of no network response from the server.  Anyway, hopefully someone will read this, grab a coffee, and wait (instead of sending out rollback notifications - - as I did!).
    HTH
    Dom

    Just wanted to make sure you had seen this
    If you are upgrading during nonbusiness hours: On the publisher server, run the CLI command utils iothrottle disable to speed up the upgrade.
    In an effort to prevent upgrades from adversely affecting system  performance during business hours, the upgrade process is throttled and  may take several hours to complete. If you are upgrading during a  maintenance window, you can speed up the upgrade by disabling the  throttling. This decreases the time required for the upgrade to complete  but adversely affects Connection performance.
    http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/upgrade/guide/8xcucrug009.html#wp1056720
    Cheers!
    Rob
    "Your life is worth much more than gold." 
    - Bob Marley

  • Unity Connection Upgrade from 8.6.2 to 9.1 latest version

    Hi,
    Am planning to Upgrade my CUC(Unity Connection) from 8.6.2 to 9.1 latest version, having my Call manager in the same version 8.6.2. I will upgrade my Call Manager from 8.6.2 to 9.X later.
    Hope i can upgrade my CUC first.
    I need some info like,
    1) Am not getting the image to download which can upgrade from 8.6.2 to 9.1 latest version directly. Should i have to move to 9.0 first and then to 9.1 ??
    2) Is their any pre cautions need to be taken care/ well known issues during the upgrade.
    3) Also, hope licensing get migrated automatically (no need to have extra efforts)
    4) Advantages of Moving to 9.x wrt to features compared to 8.6.
    Pls suggest.
    Thanks
    Jagadish G

    Hi Jagadish,
    Just to answer few :
    you can downlaod the image from below link under UC Applications amd messaging:
    http://software.cisco.com/download/release.html?mdfid=284603371&flowid=45680&softwareid=282074295&release=8.4(1)&relind=AVAILABLE&rellifecycle=&reltype=latest
    Supported Version Combinations for Cisco Unity Connection 2.x and Later with Cisco Unified Communications Manager
    Cisco Unity Connection
    Cisco Unified Communications Manager
    2.x and Later
    9.1(2), 9.1(1), 9.0(1),8.6(2),8.6(1),8.5(1),8.0(x), 7.1(x), 7.0(x), 6.1(x), 6.0(x), 5.1(x), 5.0(x), 4.3(x), 4.2(x), 4.1(3)
    No new functionality has been introduced in UCXN 9.1(2)
    http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/release/notes/912cucrn.html
    for licensing on ELM, u need to get in touch with [email protected] take backup of UCXN 8.6 before initiating upgrades.
    regds,
    aman

  • Unity Connection upgrade

    OK, I went through the upgrade on the inactive partition of both my publisher and subscriber Unity Connection (8.5).  Unfortunately, we had some other network issues that caused us to decide to not do the reboot to the updated partitions.  Two questions: 1) is there any problem that I didn't complete the upgrade with the reboot?  In other words, can I run as long as I like on the old version?  2) When I am able to do the upgrade, do I need to do anything special before I re-run the upgrade on the servers?  Like to clear space?
    Thanks,
    Jill                  

    1. Yes, just be aware you'll lose all changes done between the upgrade and the time you switch versions.
    If you want to keep the changes, you'll need to run the upgrade again.
    2. No, assuming nothing has changed, if there's any need for it, you'll get the error duing the install.
    HTH
    java
    if this helps, please rate
    www.cisco.com/go/pdihelpdesk

  • Unity Connection upgrade from 7.1.3 to 8.5?

    We are considering upgrading our unity connection cluster to version 8.5 from our current  version 7.1.3 and we are concerned about a few things.
    1.  Compatibly between UC 8.5 and CUPS 8.02 and CUPC 8.5
    2.  How to backup and restore current UC7.15 messages and user's VM name and greetings.
    Does anyone here in the support community have experience with this version upgrade?  Would we be using cobras to back up and restore the messages?  Are there any "gotchas" we need to be aware of here?
    Please let me know.
    Thank you!
    Rgds,
    Vicky

    Hi Vicky,
    No worries my friend
    We have not done this upgrade and do not have any current plans to do so. I am
    always, always, always slow to move along the upgrade path. This may be a bad thing
    but it has saved us some great pain as well over the years. Our current versions are;
    CUCM - 7.1(3b)su2
    CUC - 7.1(3b)su2
    We have found these versions to be very stable. I have spent a fair bit of time looking at people's
    migrations to 8.5(x) here @ CSC and have not seen or heard of too many horror stories. This is one bug you'll
    want to look out for.
    CSCtn61453            Bug Details
    Applying 8.5.1 software as patch results in corrupted CUC installation.
    Symptom:
    After fresh installation of 8.5.1 software, we can notice several problem symptoms.
    - Connection services and Connection DB does not start
    - System cannot be accessed via web page
    - Informix error messages for certain CLI commands
    Example :- show cuc cluster status
    com.informix.asf.IfxASFException: Attempt to connect to database server (ciscounity) failed.
    Command failed
    Conditions:
    It is observed during fresh installation of Unity Connection product when installation was
    started with earlier version of software and 8.5.1 software was applied as a patch during the setup process.
    Workaround:
    First, perform a fresh installation of earlier version of software using the install media. Then after verifying the installation, proceed with the upgrade to 8.5.1 as a separate process.
    Status
    Open            
    Severity
    2 - severe
    Last Modified
    In Last 3 Days        
    Product
    Cisco Unity Connection         
    Technology
    1st Found-In
    8.5(1)ES1
    Best of luck with your changes.
    Cheers!
    Rob

  • Hardware checks performed during an Unity Connection upgrade ?

    I have Unity Connection 8.0.3 running on an old HP server. (Identified as a  HP 7845H2 2333 during the install)
    I tried a clean install of Unity Connection 8.6.1 on an identical server. The install failed with the server hardware failing to be recognised.
    This is despite the server hardware meeting the requirements of the Unity Connection hardware compatibility check list.
    If I try to upgrade the Unity Connection 8.0.3 system to 8.5, will the install program run a compatibility check before loading / upgrading ?
    The last thing I want is to successfully install 8.5 but have the system crash when I try to boot the new version.
    Thanks
    Andy

    Hi Andy -
    Your server may have been on the compatible hardware list but could require additional hardware - see these specs -
    http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/supported_platforms/8xcucspl.html#wp771057
    Unity Connection 8.6 requires 6Gig RAM and 4-146 Gig hard drives for the 7845 servers.  Yes the install program does a compatibility check - if the install does not see the "correct" configuration, it does not show Unity Connection as one of the applications available for install.  I would recommend moving to 8.6 if you can, or if you decide on 8.5, refer to Bug Search (Bug Toolkit) and review the caveats.  I recently had to applu ES55 to CUC 8.5 service release 2 to fix ViewMail forwarding voice messages from Outlook.  If you are planning to install Cisco UCS or an HP/IBM provided virtualized environment as an option, definitely check out 8.6 - it will save you from having to do a refresh upgrade from 8.5 - 8.6!
    Sincerely,
    Ginger

  • Unity Connection Upgrade Error from 8.6.2.20000-2 to 8.6.2.22900-9

                     Hello,
    After 2 hours my Unity show me this folow error. Anybody see this error?
    06_load-database|Depending on the server specifications and on the level of activity on the system, this may take up to an hour.|<LVL::Info>

    And that's not an error, if you look closely at the end, it says INFO
    HTH
    java
    if this helps, please rate
    www.cisco.com/go/pdihelpdesk

  • Failure to upgrade Cisco Unity Connection 8.6.2 to 9.1.2

    Hi everybody.
    Has someone that can help me with follow problem?
    I making a Cisco Unity Connection upgrade from version: 8.6.2.20000-76 to 9.1.2.10000-28. But unfortunately we can't sucessfull to make this process.
    On the finish of this process, I can see this outup error:
    11/23/2013 12:28:55 upgrade_manager.sh|Cleanup exiting - Cached Data: [Vendor= VMware, Inc.
    HWModel=VMware
    CPUCount=2
    CPUType= Intel(R) Xeon(R) CPU E5-2643 0 @ 3.30GHz
    CPUSpeed=3300
    MEMSize=6144
    BIOSVer=PhoenixTechnologiesLTD 6.00 06/22/2012
    ObjectId=1.3.6.1.4.1.9.1.1348
    OSVersion=UCOS 5.0.0.0-2
    SerialNumber= VMware-56 4d e0 4f 4d 85 87 7b-eb 22 0e 52 a7 73 1a 22
    VendorOID=1.3.6.1.4.1.674]|<LVL::Info>
    11/23/2013 12:28:55 upgrade_install.sh|Cleaning up download...|<LVL::Info>
    11/23/2013 12:28:55 upgrade_install.sh|Cleanup upgrade source area.|<LVL::Info>
    11/23/2013 12:28:55 upgrade_install.sh|Ejecting DVD (/dev/sda1)|<LVL::Debug>
    11/23/2013 12:28:55 upgrade_install.sh|Removing /common/download/9.1.2.10000-28|<LVL::Info>
    11/23/2013 12:28:55 upgrade_install.sh|Started auditd...|<LVL::Info>
    11/23/2013 12:28:56 upgrade_install.sh|Started setroubleshoot...|<LVL::Info>
    11/23/2013 12:28:56 upgrade_install.sh|Changed selinux mode to enforcing|<LVL::Info>
    11/23/2013 12:28:56 upgrade_install.sh|Cleaning up rpm_archive...|<LVL::Info>
    11/23/2013 12:28:56 upgrade_install.sh|Removing /common/rpm-archive/9.1.2.10000-28|<LVL::Info>
    11/23/2013 12:29:00 upgrade_install.sh|IOWAIT monitor stopped|<LVL::Info>
    11/23/2013 12:29:00 upgrade_install.sh|File:/usr/local/bin/base_scripts/upgrade_install.sh:599, Function: main(), Upgrade Failed -- (1)|<LVL::Error>
    11/23/2013 12:29:00 upgrade_install.sh|set_upgrade_result: set to 1|<LVL::Debug>
    11/23/2013 12:29:00 upgrade_install.sh|is_upgrade_lock_available: Upgrade lock is not available.|<LVL::Debug>
    11/23/2013 12:29:00 upgrade_install.sh|is_upgrade_in_progress: Already locked by this process (pid: 14477).|<LVL::Debug>
    11/23/2013 12:29:00 upgrade_install.sh|release_upgrade_lock: Releasing lock (pid: 14477)|<LVL::Debug>
    Best Regards,
    Claudio Costa
    A mensagem foi editada por: Claudio Costa

    Tks Manish, I just perform a restart on the both nodes on my CUC cluster and after that I did can install this upgrade patch.
    Also is very important install the upgrade patch on all servers of the cluster before perform a switch-version on the publisher and then on the others nodes.
    Best Regards,
    Claudio Costa

  • Unity Connection 10.5(1)SU1a Publisher/Subscriber failing over

    Recently upgraded to Unity Connection version: 10.5.1ES78.11901-78 from 9.1.2ES46.12900-46.
    After upgrading we are experiencing an issue whereby the pub continually fails over to the sub without any obvious reason for the fail over. We've experienced this bug before on 9.1.1 which was the reason for the upgrade to 9.1.2. There is no bug case that is established for this issue on v10.5(1)SU1a. Pub is still taking calls in secondary state but obviously the need for stability between the nodes is necessary.
    Anyone else experience or know of any issues on this most recently released version?
    Thanks

    To start with you can check if the replication is setup correctly and if any core dumps are being generated on the servers.
    utils dbreplication runtimestate
    utils core active list
    HTH
    Manish

  • Error during upgrading Cisco Unity Connection to SU2

    Help!
    I'm facing an error while upgrading Cisco Unity Connection 8.5.1.10000-26 to SU2 (8.5.1.12900-7). 
    When it's trying to download the SU2 file (UCSInstall_UCOS_8.5.1.12900-7.sgn.iso ) to Unity Connection after 2GB I get this error:
    Error encountered: Upgrade has detected that the ISO file name has been changed from the original name. This is not allowed. MD5 Hash Value: 32:32:db:47:99:48:c6:53:12:e2:78:76:94:90:a4:1d
    I tried this from multlpe FTP servers and I downloaded the SU2 file multlpe times assuming the download was bad.  I also rebooted the Unity Connection server here and there assuming it was something with the server.
    I first tried SU1, but that gave the same error, so I attempted to go with SU2.
    Any ideas for resolving this?
    Thank you!
    -rya

    Hi Rya,
    OK...well you've certainly done your due diligence here
    Did you run an MD5 check after the download to compare the file values?
    I had a long look for bugs related to this issue and came up empty so I can't see
    a bug being the cause of the issues here. Is it possible for you to try "burning" the
    upgrade .iso to a DVD and trying again?
    I am also curious why you wouldn't move straight to 8.5(1)SU4
    Cheers!
    Rob
    "Show a little faith, there's magic in the night" - Springsteen

  • Upgrading Unity Connection Locales

    Hi,
    I need to update the en-GB Locale installed on a Unity Connection 9.1(2)SU1 server.
    I tried installing the new release from the OS Admin web page (after stopping the Mixer and Conversation Manager services) and it failed as it said that the en-GB was already installed. This was true but the installed locale was an earlier version.
    I then thought I would delete the existing locale using the CLI command "delete cuc locale en-GB" but the server told me lots of users, call handlers etc. were using it so I was reluctatnt to do so.
    What is the proper procedure for upgrading locales?
    Can I just delete the old one and install the new one or will this cause issues with mailboxes, call handlers etc.
    Thanks

    Carlo,
    Thanks for responding.
    The locale currently installed is uc-locale-en_GB-9.1.0.1-32.cop.sgn
    The version I want to upgrade to is uc-locale-en_GB-9.1.2.1-10.cop.sgn
    Thanks

  • Licensing for Unity Connection after Upgrade from 8.5 to 9.1.2

    I upgraded my Unity connection from 8.5.1 to 9.1.2. ( my CUCM is still on 8.5.1) . I have 200 CUWL-STD ( 2200 DLUs), and 50 CUWL-PRO (850 DLUs) . Now I am working with Cisco to get a license file for Unity Connection and apply that to my ELM. I attached my licensing page for when I was in 8.5.1 . Just want to make sure if I will be getting enough license with that license file, or possibly I need to buy more. Someone told me that if I want to have users with mailbox I need to order more licenses since every user take one CUWL license.
    Honestly i do not know how CUWL licensing work regardig to Unity or even CUCM.
    Thanks,

    Hi,
    The following link provides details of licenses usage by diff endpoints on version 9.x
    http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/uct/9_1_1/CUCM_BK_U0AE00F5_00_uct-admin-guide/CUCM_BK_U0AE00F5_00_uct-admin-guide_chapter_0100.html
    HTH
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  • Unity Connection - Certificate from cucm no more trusted for encrypted calls after upgrade to 10.5(1)

    Hello Support Community,
    i have a strange problem:
    after upgrading my cucm and unity connection from 9.1 to 10.5(1) enctrypted calls are no more working.
    situation 1: CUCM is down, Subscriber is up: Encrypted call to Unity Connection work correctly
    situation 2: CUCM is up: Encrypted Calls to Unity Connection not working.
    i get the following Info in the log for the Connection Conversion Manager:
    19:35:21.053 |15865,,,MiuGeneral,25,Invalid Certificate: Received Certificate -----BEGIN CERTIFICATE-----
    MIID8zCCAtugAwIBAgIQc/fBdUz1Zdh4CXhcPqGVuDANBgkqhkiG9w0BAQsFADBw
    MQswCQYDVQQGEwJERTELMAkGA1UEChMCSVQxGzAZBgNVBAsTEkhlbGxnYXRlIFRl
    XD0oD9d5MQ==
    -----END CERTIFICATE-----
     doesn't match with stored Certificate: -----BEGIN CERTIFICATE-----
    MIIC2DCCAkGgAwIBAgIIJWCm4bSdt+kwDQYJKoZIhvcNAQEFBQAw
    -----END CERTIFICATE-----
    so where does Unity Connection cache this certificate and how can i delete/replace it?
    the cert shown in the logs is the one from cucm: ("CallManager"), i recreated it through cucm os administration, now i see the same error message on unity connection for the new recreated certificate.

    Actually It doesn't. It says he's on a MacBook. I don't know all the different types of Macs. I was having a ton of problems with iChat. I opened DMZ to my computer, knocked down all firewalls etc and left everything exposed, still with bad results. A few weeks ago my power supply went out on my D-Link. I bought a linksys. Since I'd left all firewalls off I figured it couldn't be the router. I power cycled everything n the netork, still no luck. Today I bought a universal Power supply and started up my D-Link Router. Everything worked perfectly. My wifes computer - a laptop running Tiger worked fine with the Linksys and did my machine before the Leopard upgrade. Now that I've got the D-Link online everythings working.
    Message was edited by: graphico
    Message was edited by: graphico

  • Upgrading Unity Connection from 7.1.5 to 8.5.1 - not working

    I am attempting to upgrade our unity connection boxes from 7.1.5 to 8.5.1.
    I have legacy MCS 7845H2 - It has 4 disks - 2 mirrors of 72gb disks. 4mb of RAM and 2 X 2.3ghz processors
    I have UCS C210 VMWare Hosts.
    I have attempted 2 migration methods.
    The first method involves - upgrading the existing system and restoring a backup of this to a VM
    This fails with a hardware compatablity check.
    The second method involves - backup existing systen - build VM at same level (using recommending OVA) - restore data onto VM - upgrade VM
    This fails with a restore problem - I have used 'TITAN' ftp, but please note the backup is < 900mb.
    The error is
    Physical restore failed - could not fork server connection, SQLCODE -25596
    Program over.
    Restore failed during Unity Connection DB ontape restore operation.
    ----> BEGIN Standard Error
    /opt/cisco/connection/lib/disaster-recovery/database_do_restore.real.py:32: RuntimeWarning: Python C API version mismatch for module iproduct: This Python has API version 1013, module iproduct has version 1012.
    import iproduct
    gunzip: stdout: Broken pipe
    ----> END Standard Error
    Has anyone out there attempted to upgrade to 8.5.1 - please let me know how you got on.
    Any help or ideas appreciated.

    Here is the end of the restore log ...
    CCM DB is in On-Line status after 6 second.
    Restoring the Unity Connection database from ontape archive...
    Archive Tape Information
    Tape type: Archive Backup Tape
    Online version: IBM Informix Dynamic Server Version 10.00.UC9XF
    Archive date: Mon Sep 26 19:45:06 2011
    User id: root
    Terminal id: ?
    Archive level: 0
    Tape device: STDIO
    Tape blocksize (in k): 32
    Tape size (in k): 0
    Tape number in series: 1
    Spaces to restore:1 [rootdbs ]
    2 [cuc_er_dbspace ]
    3 [dir16 ]
    4 [rpt ]
    5 [mbx16 ]
    6 [dyn ]
    7 [mbx ]
    8 [dir ]
    9 [log ]
    10 [cuc_er_sbspace ]
    11 [ciscounity_sbspace ]
    12 [ciscounity_sbspacetemp ]
    Archive Information
    IBM Informix Dynamic Server Copyright IBM Corporation 1986, 2008
    Initialization Time 06/01/2011 15:51:53
    System Page Size 2048
    Version 14
    Archive CheckPoint Time 09/26/2011 19:45:07
    Dbspaces
    number flags fchunk nchunks flags owner name
    1 40001 1 1 N B informix rootdbs
    2 48001 2 1 N SB informix cuc_er_sbspace
    3 40001 3 1 N B informix cuc_er_dbspace
    4 40001 4 1 N B informix dir16
    5 40001 5 1 N B informix rpt
    6 42001 6 1 N TB informix temp
    7 40001 7 1 N B informix mbx16
    8 42001 8 1 N TB informix temp2
    9 40001 9 1 N B informix dyn
    10 40001 10 1 N B informix mbx
    11 40001 11 1 N B informix dir
    12 40001 12 1 N B informix log
    13 48001 13 1 N SB informix ciscounity_sbspace
    14 48001 14 1 N SB informix ciscounity_sbspacetemp
    Chunks
    chk/dbs offset size free bpages flags pathname
    1 1 0 250000 183419 PO-B /var/opt/cisco/connection/db/root_dbspace
    2 2 0 915000 176607 POSB /var/opt/cisco/connection/db/cuc_er_sbspace
    3 3 0 85000 83217 PO-B /var/opt/cisco/connection/db/cuc_er_dbspace
    4 4 0 128000 13824 PO-B /var/opt/cisco/connection/db/dir16_dbs
    5 5 0 1024000 744409 PO-B /var/opt/cisco/connection/db/rpt_dbs
    6 6 0 512000 511922 PO-B /var/opt/cisco/connection/db/temp_dbs
    7 7 0 512000 495816 PO-B /usr/local/cm/db/informix/data/mbx16_dbs
    8 8 0 512000 511897 PO-B /var/opt/cisco/connection/db/temp2_dbs
    9 9 0 128000 110000 PO-B /var/opt/cisco/connection/db/dyn_dbs
    10 10 0 128000 119774 PO-B /usr/local/cm/db/informix/data/mbx_dbs
    11 11 0 1024000 362797 PO-B /var/opt/cisco/connection/db/dir_dbs
    12 12 0 150000 24947 PO-B /var/opt/cisco/connection/db/log_dbs
    13 13 0 10000 518 POSB /var/opt/cisco/connection/db/ciscounity_sbspace
    14 14 0 450000 22554 POSB /var/opt/cisco/connection/db/ciscounity_sbspacetemp
    Physical restore failed - could not fork server connection, SQLCODE -25596
    Program over.
    Restore failed during Unity Connection DB ontape restore operation.
    ----> BEGIN Standard Output
    ----> END Standard Output
    ----> BEGIN Standard Error
    /opt/cisco/connection/lib/disaster-recovery/database_do_restore.real.py:32: RuntimeWarning: Python C API version mismatch for module iproduct: This Python has API version 1013, module iproduct has version 1012.
    import iproduct
    gunzip: stdout: Broken pipe
    ----> END Standard Error

  • Cisco Unity Connection 8.5.1 SU3 to 8.5.1 SU6 & Upgrade to 9.1.2

    Two questions !
    Firstly  - I am upgrading to the latest patch level as I want to upgrade the systems to 9.1.X
    I am installing UCSInstall_UCOS_8.5.1.16900-6.sgn.iso onto the inactive partition on the publisher then onto the inactive partition on the subscriber.
    Then I plan to switch versions out of hours.
    Question - will messages / data that has happened between the installation on the inactive partition and the switch version be preserved ??
    So if I install onto the inactive partition at 1pm, then an important message is left at 2pm and I switch version at 3pm, does the iimportant message exist on the active partition at the end ??
    Second question -
    I have UCCX-8.5.1 SU4 (HA), CUC 8.5.1 SU6 (HA) and CUCM 8.5.1 SU6 (1 pub, 2 sub) - so 7 VM's in total.
    If I want to migrate to -
    UCSInstall_UCOS_9.1.2.12900-11.sgn.iso &  UCSInstall_UCCX_9_0_2_UCOS_9.0.2.11002-27.sgn.iso
    in which order should the installations take place ?? CUCM Publisher last ?? Publisher first ??
    Thanks
    James

    Hi James,
    +5 to my friend Aman for his good tips here 
    Messages are preserved during the "switch-version" so the messages left before the command is run will be preserved as they are stored in a "common" partition;
    Switching to the Upgraded Version of Connection 8.x Software
    If you chose not to automatically switch to the upgraded partition at the end of the upgrade, do the following procedure when you are ready to switch partitions.
    To Switch to the Upgraded Version of Connection 8.x Software
    Step 1 If you do not have a recent backup, back up the server by using the Disaster Recovery System. For more information, see the Disaster Recovery System Administration Guide for Cisco Unity Connection Release 8.x athttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.html.
    Step 2 Sign in to Cisco Unified Operating System Administration.
    Step 3 From the Settings menu, select Version.
    Step 4 On the Version Settings page, select Switch Versions, and the following occurs:
    •Connection services are stopped.
    •Data from the partition where the older version is installed is copied to the partition where the newer version is installed. If changes to the database schema require updates to the format of data, that occurs in this step. Note that messages are stored in a common partition, so they are not copied.
    •The Connection server restarts and switches to the newer version.
    Note You can check the status of the installation of the upgrade software by using the CLI command show cuc version. The upgrade is complete when the inactive partition has the upgraded software and the active partition has the old software.
    http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/upgrade/guide/8xcucrugx/8xcucrug009.html#wp1056720
    The upgrade order is shown here (above link) as well, which is Pub followed by Sub;
    Task List for Upgrading Connection 7.x or 8.x Software to the Shipping 8.x Version in a Connection Cluster
    Cheers!
    Rob

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