Unity Connections 8.5 - Mailbox Access Rights

Hello,
Is it possible in Unity Connections 8.5 to have a mailbox setup where anyone who has the ID and PIN can access and listen to the messages but cannot delete the voicemail messages. There would be only 1-2 to users have the capability to delete the messages. I have a request to setup an attendance dial in mailbox where it can be checked by multiple users but only a select few would have the ability to delete the messages.
Thank You

Hi Troy,
My friend Tony is most correct here (+5 ) The best you can
do is trick most of the users into thinking "delete" is not available.
These settings are only exposed when using the Custom Keymapping Tool
in CUC, so you won't see them on your default conversation. Let's say
you are using the Classic Conversation for your users. You can go to the
Custom Keymapping Tool from cucadmin and say select Custom Keymapping #3
when it comes up you would, first off, reset the mapping on all tabs to Classic Conversation
this would then replicate your existing setup. Then go to the After Message menu page and map
some key # to "message delete" I used 17 in my tests here. Then you would also uncheck the
"option is voiced in menu" checkbox so the users that you apply this keymapping to would not
be offered the delete message option.
The next step is to assign the new Custom Keymapping #3 conversation to the
required Mailbox via user>xxxx>Phone menu>Conversation>Custom Keymapping #3
and apply.
You would also set Phone menu>Conversation>Custom Keymapping #3 in the User template
area so special "restricted" mailboxes that are created can use this conversation as well
In my tests here the only thing different than this example is that we use the Optional Conversation 1
so I reset the mapping on all tabs to Optional Conversation 1 when going through the steps above.
This worked like a charm.
Cheers!
Rob
"Seek it out and ye shall find "
- OneRepublic

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The validation results for the user unified messaging service account [email protected] with service E2K302 are the following:
Service "E2K302": AuthenticationMode=NTLM [use HTTP] Server=[E2K3-02.chelloit1.local] Type=[Exchange 2003] Username=[chelloit1.local\agokharu]
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HTTP status=[401 Unauthorized] diagnostic=[Bad response from server, HTTP code returned: 401] url=[http://E2K3-02.chelloit1.local/exchange/[email protected]] request=[<?xml version="1.0"?> http://schemas.microsoft.com/repl/"> ] response=[ErrorError: Access is Denied.]

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Hi Jim,
I'll just add another reference to the great info from Jonathan (+5 "J")
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the great suite of Unity Tools (** "reset" feature);
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http://www.ciscounitytools.com/Applications/CxN/BulkUserDelete/BulkUserDelete.html
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"Celebration it's around us, every nations, all around us.
Singin' forever young, singin' songs underneath that sun" - K'naan

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Hi There,
+5 to heath for his good notes!
One nice way with Unity Connection is with the use of this excellent tool from the great suite of Unity Tools (use the ** reset" feature **).
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For resetting users you have the option of emptying the mailbox, resetting greetings, deleting voice names, resetting passwords, removing private lists and a number of other options you may choose.   For installations where the user base “changes over” frequently such as schools this may be a nicer option. This option is also allowed for CoRes installations since it does not involve the removal of user objects from the Connection database.
http://www.ciscounitytools.com/Applications/CxN/BulkUserDelete/BulkUserDelete.html
Cheers!
Rob
Please support CSC helps Kiva
https://supportforums.cisco.com/blog/12122171/cisco-support-community-helps-kiva

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Hi Tim,
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Hi Ronald,
You'll want to check out this Tool from the great suite of Unity/Unity Connection Tools
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"Why do the best things always disappear "
- The Band

Unity Connections 8.5 - Mailbox Access Rights

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