Unity Connections 8.6.x - Independent-persistent disk requirement for VM?

Does anyone know why Unity Connections has a requirement for it's vDisks to be set to independant-persistant mode? I don't see this requirement for any other UC application and would prefer to not set it in this mode as it prevents us for taking a snapshot when the machine is shutdown. I know that snapshots are not officially supported, but it is a great back-out plan in the case of doing maintenance off hours and deleting the snapshot before using the VM in production.
Expanation of Independent Disks:
Independent Disks are not affected by snapshots.
Persistent - Changes are immediately and permanently written to the disk.
Where I found the Cisco requirements:
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/requirements/8xcucsysreqs.html
"All virtual disks assigned to the Connection virtual machine must be configured in independent-persistent mode, which provides the best storage performance."

Yea I also noticed that the OVA did not apply this setting. I have turned this on manually as this document states it is a requirement. Just wondering if this requirement has been droped at some point since that secton of the document was last modified June 9th 2011. I can't seem to find the requirement anywhere else beside this document and it is not stated anywhere that it was dropped.

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Unity Connection 9.1.2 - MS Exchange 2013 support for Single Mailbox?

Hello,
we are currently running a unity connection system in version 9.1.2TT1.11900 together with single mailbox enabled with our Exchange server in version 2007.
We are now planning to upgrade the exchange server to version 2013. From my understanding Exchange 2013 is supported with CUCN 9.1.2 (see http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/design/guide/9xcucdgx/9xcucdg020.html).
When i go to the configuration screens I cannot choose Exchange 2013 ... Is there a special way to configure this or is 2013 not supported with Unity connection 9.1.2 ?
any hints ?
Michael

Exchange 2013 is supported.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/unified_messaging/guide/9xcucumgx/9xcucumg020.html#17832
If you choose to allow Unity Connection to search for Exchange servers, then you need to select from the following two options:
– Exchange 2007 and/or 2010: Unity Connection can access every mailbox in the Exchange organization consisting of Exchange 2007, Exchange 2010, and Exchange 2013.
– Exchange 2003, 2007 and/or 2010: Unity Connection can access every mailbox in the Exchange organization consisting of Exchange 2003, Exchange 2007, and Exchange 2010. When the Exchange organization includes Exchange 2003 servers, Unity Connection always communicates directly with the Exchange back-end servers, it never communicates with Exchange front-end servers.
The drop down does not state 2013 but it will work fine for 2013..

Disk requirement for 11.5.9

Hi,there
Who has the experience to install 11.5.9 for linux,
please tell me the exact disk space requirement. If you can give the the disk space check list,it's better.
I'm a little worry about the free space on my linux partition. I only have 50G free space on that partition.
Thanks in advance.
David Ge.

Hi Shekar,
I am trying to install 11.5.9 on redhat 9 in vain. Had a tar open with oracle.
Anyway my situation is, I have enough space, 512 physical memory and 2.2GB of swap. My installation fails with following message
Cannot execute configure of database ORACLE_HOME
Error - script has returned an error: 4
Error Code received when running external process. Check log file for details.
Running Database Install Driver for PROD instance
could you please help...
thanks,
Vinay.

Capture HDV Disk requirements for HDV 60i Frame Rate

As a general rule, how much disk space is needed to capture HDV recorded in 60i mode which is 60fps interlaced (same as TV signal) frame rate? Any clues appreciated. Thank you.
iMac 1.83Ghz Intel Core Duo Mac OS X (10.4.8) Canon XLH1 HDV Camcorder

Matthew just posted in another topic that 1hr of HDV video uses about 22GB of storage space.
(..1hr of standard def DV needs about 13GB of storage..)

Snow Leopard Disk Requirement for BootCamp

Hi,
I'm installing Windows 7 (64-bit) on my Mac, and I was reading over the "Windows 7 FAQ's" on Apple's support site. I was a bit confused when I saw this: +"Windows 7 requires Mac OS X v10.6 Snow Leopard and the Boot Camp 3.1 Update. For complete system requirements information, see this article."+ I got my iMac in September of 2008, and I only received an OSX Leopard 10.5.2 install disk. However, I upgraded my iMac to Snow Leopard, when it came out the next year and I am running 10.6.4 right now. I have the Snow Leopard disk, that I bought from the Apple store for $29. So, is this the disk they talked about on their website, or should I use the 10.5 disk that came with my Mac?
Thank You So Much!!!
iMac Specs:
20" Screen
3 GB RAM
250GB Hardrive
Intel Core 2 Duo
Mac OSX 10.6.4

Hi,
the Snow Leopard DVD you have bought also contains the BootCamp 3.0 drivers needed for installing WIndows 7
After you have installed these drivers you can then download and install the 3.1 driver update for Windows 7 form here http://support.apple.com/downloads/#bootcamp
Make sure to get the correct 64-bit package.
And since it is a .exe file you have to install it while in Windows.
Regards
Stefan

Large disk requirements for 7.0 sap_basis sp19 (sapkb70019)!

Dear customers,
We would like to make you aware of a problem with SAP_BASIS support package SAPKB70019 (SP19 of SAP NetWeaver 7.0 aka. NetWeaver 2004s) on IBM i.
Details are described in <a href=https://service.sap.com/sap/support/notes/1366799>SAP Note 1366799</a>.
Do not apply SAPKB70019 without reading that note!
We are currently researching the root cause of the problem. Updates will be posted here.
Best regards,
Dorothea Rink
Edited by: Jan Stallkamp on Jul 21, 2009 9:57 AM

The posted link works only for internal SAP users.
https://service.sap.com/sap(bD1kZSZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1366799
Markus

ERROR WHILE FORWARDING VOICE MESSAGE FROM NOTES VIEWMAIL TO ANOTHER VOICEMAIL USER IN UNITY CONNECTION

Hello All,
I am facing problem while replying/forwarding or sending a NEW Voice Message from ViewMail integrated with IBM LOTUS Notes 8.5 to the other Voice Mail User Configured in Cisco Unity Connection.The ViewMail Version is 8.0.2 for IBM LOTUS Notes.UC version is 8.x
I have attached the file that displays the error.
From the view mail inbox if i "Right Click" any email and the "Click ON Forward" I am able to forward the Voice Message from the ViewMail to the IBM LOTUS Domino user [ that is forwarding it to EMAIL Account ], but if I try to forward it to unity user is gives "Failure Delivery".
Now when I double click the individual voice mail message in ViewMail account and then click on "Forward/reply/NewMemo" icon available on the individual voice message window that I have opened ,I get an error as stated below
"The remote name could not be resolved error in Notes ViewMail 10.0.0.152e_vmws_gen_property_not_found "
where 10.0.0.152 is the IP-Address of my Unity Connection Server.
Also just for the information I am able to Login into Cisco PCA for alll the users and able to view the Inbox.
I am able to forward the VoiceMessages between Unity Connection users via CISCO PCA without facing any issue.
A Quick Help will be much appreciated .......... :-)
Hasan Jafri

Hello Craig,
After spending sometime on troubleshooting , just for testing purpose I created two new Unity Connection Voice Mail User and configured VMN [VoiceMail for Notes] account on the same lotus Notes.
Interestingly this time I was able to use Reply & Reply to All option to send the Voice Message via VMN. {WORKING JUST FINE,NO PROBLEM WHAT SO EVER ]
But still I am NOT able to use Forward option to send the Voice Messages via VMN.
REPLY WITH HISTORY & REPLY TO ALL WITH HISTORY options are also not working.
This is error that I am getting
"Error in QueryServe in CoreUCClasses 213 at line 336:Vmws:The remote server returned an error:(403) Forbidden
I HAVE CREATED VIDEO RECORDING FOR THIS ERROR & WORKING PART OF THE CONFIG TO GIVE YOU A BETTER IDEA OF THE PROBLEM.
Its 7 MB Recording. I hope you can easily Download.
Also important point is that i don't see any previous error that was accuring during my earlier testing.
Thanks & Regards,
Hasan Jafri

Unity Connection 8.5 mailbox quotas

I configured mailbox quotas for user mailbox
Send/receive quota is 3 Mgb
Send Quota is 2 Mgb
Warning Quota is 1 Mgb
User mailbox is already 3.5 Mgb
HOwever, when i call this user from internal or external number - i still can leave a mesage for this user ( i expected system DOES NOT ALLOW to leave any new mesage for this user because his voicemail box is already exceeds Send/receive quota which is 3 Mgb )
Checkbox for option "Full Mailbox Check for Outside Caller Messages"is already checked in
What is wrong in this config ?

Here is how send/receive quotas impact things:
Quota Handling for Outside Caller Messages
By default, if an outside caller attempts to send a message to a user whose send/receive quota has been exceeded, Cisco Unity Connection allows the caller to record a message for the recipient. This can be changed by checking the Full Mailbox Check for Outside Caller Messages check box on the System Settings > Advanced > Conversation page.
If the recipient mailbox has not yet exceeded the send/receive quota at the time an outside caller records a message, but the quota is exceeded in the act of delivering the message, Connection delivers the message regardless of the quota or the setting of the Full Mailbox Check for Outside Caller Messages check box.
Quota Handling for User-to-User Messages
If a user whose voice mailbox has exceeded the send quota signs in to Connection and attempts to send a message to another user, Connection indicates that the send quota has been exceeded, and does not allow the sender to record the message. If the user calls another user and is forwarded to a voice mailbox, the user is able to leave a message, but the message is sent as an outside caller message.
If a user attempts to send a message to another user whose mailbox has exceeded the send/receive quota, or if the quota is exceeded in the act of delivering the message, Connection sends a nondelivery receipt to the message sender.
Connection delivers read receipts and nondelivery receipts to users regardless of whether their quotas have been exceeded.
HTH,
Chris

Upgrade path from Unity / Exchange to Unity Connection 7.1

Has anyone found (perhaps doesn't exist) an upgrade path from Unity / Exchange 4.1 to Unity Connection 7.1?

It will likely require a new server, but I just performed this migration. You also have to be on Unity 4.0(5) or higher in order to perform the migration. You use the COBRAS Export tool for Unity to grab the majority of system data and the COBRAS Import tool for Connection to migrate data over. Read up on COBRAS here:
http://www.ciscounitytools.com/Applications/General/COBRAS/COBRAS.html
If you have other questions, let me know.
Hailey
Please rate helpful posts!

CWMS 1.5 install disk requirements

I am preparing for a HA CWMS 1.5 install without IRP. The install will also have a cold failover in a different data center. I am trying to understand the disk requirements for each host. The install document says 1TB disk is required.
If I have an install with 3 servers is that 3 x 1TB?
Is there separate storage via NFS for recordings?

Hi David,
1TB is a requirement for all internal machines, while 300GB is a requirement for IRP servers.
1TB is needed regardless of NFS storage.
NFS storage capacity you will define based on your system's size and usage (
http://www.cisco.com/en/US/docs/collaboration/CWMS/1_5/Release_Notes.html#reference_C12B6A95E41C4D3199E6F20BC339D30A) and can add it later.
I hope this clarifies is a little bit.
-Dejan

Upgrade Unity Connection Failing

I am upgrading a Unity Connection from
Version '7.1.5.33900-10 Unrestricted' to '8.5.1.13900-5 Unrestricted'
It fails with hardware validation (error below)
My hardware is a VM on a C210M2
Memory: 6144
CPU: 2
HD1: 146gb
HD2: 146gb
Do I need a special version of CUC for VM?
Any Help appreciated.
James
10/18/2011 14:13:48 upgrade_manager.sh|Check if the upgrade is allowed|<LVL::Info>
10/18/2011 14:13:48 upgrade_manager.sh|Validate hardware for the upgrade|<LVL::Info>
10/18/2011 14:13:48 upgrade_manager.sh|Hardware is supported for the upgrade|<LVL::Info>
10/18/2011 14:13:48 upgrade_manager.sh|Validate hardware for "connection" deployment|<LVL::Info>
10/18/2011 14:13:48 upgrade_manager.sh|File:/common/download/8.5.1.13900-5/Cisco/base_scripts/upgrade_manager.sh:892, Function: validate_upgrade_allowed(), This server is not supported for use with the version of "connection" that you are trying to install. For information on supported servers, see the applicable version of the "connection" Supported Platforms List at http://www.cisco.com/en/US/products/ps6509/products_data_sheets_list.html|<LVL::Error>
10/18/2011 14:13:48 upgrade_manager.sh|Cleanup RAM disk|<LVL::Info>

Right - after much testing - found out the solution to this problem.
The Cisco OVA Templates dont work for CUC for certain install disks (well for at least 7 that I tried !)
Tested Disks (with VSXI version 4.1)
CUCM 8.5 - 80-9842-02
CUCM 8.5 - 80-9927-02
CUCM 8.5 - 80-9929-01
CUCM 8.5 - 80-9842-02
CUCM 8.6.1a - 80-9986-02
CUCM 8.6.1a - 80-9988-02
CUCM 8.6.1a - 80-9989-02
You need to load the OVA template and make the following changes -
Memory     :     6gb (can be set to 8gb if required)
CPU          :     2 (can be set to 3 if required)
Video          :     16mb (hard set)
VMCI          :     Unrestricted (enable checked)
SCSI          :     LSI Logic Parallel
HD          :     200gb - independent persistent
Network      :     needs to be 'connect at power on'
FD              :     Client Device 'Connected' but I dont think this setting matters.
Now Cisco Unity Connection appears at as part of the installable product suite.
I think the OVA templates are extremely poor - clearly untested.
eg - its names your VM - ALIGNED_500User-UnityConnection1CPU160GB.ova etc
Anyway - hope this information help other people from wasting a lot of time.

Upgrading Unity Connection from 7.1.5 to 8.5.1 - not working

I am attempting to upgrade our unity connection boxes from 7.1.5 to 8.5.1.
I have legacy MCS 7845H2 - It has 4 disks - 2 mirrors of 72gb disks. 4mb of RAM and 2 X 2.3ghz processors
I have UCS C210 VMWare Hosts.
I have attempted 2 migration methods.
The first method involves - upgrading the existing system and restoring a backup of this to a VM
This fails with a hardware compatablity check.
The second method involves - backup existing systen - build VM at same level (using recommending OVA) - restore data onto VM - upgrade VM
This fails with a restore problem - I have used 'TITAN' ftp, but please note the backup is < 900mb.
The error is
Physical restore failed - could not fork server connection, SQLCODE -25596
Program over.
Restore failed during Unity Connection DB ontape restore operation.
----> BEGIN Standard Error
/opt/cisco/connection/lib/disaster-recovery/database_do_restore.real.py:32: RuntimeWarning: Python C API version mismatch for module iproduct: This Python has API version 1013, module iproduct has version 1012.
import iproduct
gunzip: stdout: Broken pipe
----> END Standard Error
Has anyone out there attempted to upgrade to 8.5.1 - please let me know how you got on.
Any help or ideas appreciated.

Here is the end of the restore log ...
CCM DB is in On-Line status after 6 second.
Restoring the Unity Connection database from ontape archive...
Archive Tape Information
Tape type: Archive Backup Tape
Online version: IBM Informix Dynamic Server Version 10.00.UC9XF
Archive date: Mon Sep 26 19:45:06 2011
User id: root
Terminal id: ?
Archive level: 0
Tape device: STDIO
Tape blocksize (in k): 32
Tape size (in k): 0
Tape number in series: 1
Spaces to restore:1 [rootdbs ]
2 [cuc_er_dbspace ]
3 [dir16 ]
4 [rpt ]
5 [mbx16 ]
6 [dyn ]
7 [mbx ]
8 [dir ]
9 [log ]
10 [cuc_er_sbspace ]
11 [ciscounity_sbspace ]
12 [ciscounity_sbspacetemp ]
Archive Information
IBM Informix Dynamic Server Copyright IBM Corporation 1986, 2008
Initialization Time 06/01/2011 15:51:53
System Page Size 2048
Version 14
Archive CheckPoint Time 09/26/2011 19:45:07
Dbspaces
number flags fchunk nchunks flags owner name
1 40001 1 1 N B informix rootdbs
2 48001 2 1 N SB informix cuc_er_sbspace
3 40001 3 1 N B informix cuc_er_dbspace
4 40001 4 1 N B informix dir16
5 40001 5 1 N B informix rpt
6 42001 6 1 N TB informix temp
7 40001 7 1 N B informix mbx16
8 42001 8 1 N TB informix temp2
9 40001 9 1 N B informix dyn
10 40001 10 1 N B informix mbx
11 40001 11 1 N B informix dir
12 40001 12 1 N B informix log
13 48001 13 1 N SB informix ciscounity_sbspace
14 48001 14 1 N SB informix ciscounity_sbspacetemp
Chunks
chk/dbs offset size free bpages flags pathname
1 1 0 250000 183419 PO-B /var/opt/cisco/connection/db/root_dbspace
2 2 0 915000 176607 POSB /var/opt/cisco/connection/db/cuc_er_sbspace
3 3 0 85000 83217 PO-B /var/opt/cisco/connection/db/cuc_er_dbspace
4 4 0 128000 13824 PO-B /var/opt/cisco/connection/db/dir16_dbs
5 5 0 1024000 744409 PO-B /var/opt/cisco/connection/db/rpt_dbs
6 6 0 512000 511922 PO-B /var/opt/cisco/connection/db/temp_dbs
7 7 0 512000 495816 PO-B /usr/local/cm/db/informix/data/mbx16_dbs
8 8 0 512000 511897 PO-B /var/opt/cisco/connection/db/temp2_dbs
9 9 0 128000 110000 PO-B /var/opt/cisco/connection/db/dyn_dbs
10 10 0 128000 119774 PO-B /usr/local/cm/db/informix/data/mbx_dbs
11 11 0 1024000 362797 PO-B /var/opt/cisco/connection/db/dir_dbs
12 12 0 150000 24947 PO-B /var/opt/cisco/connection/db/log_dbs
13 13 0 10000 518 POSB /var/opt/cisco/connection/db/ciscounity_sbspace
14 14 0 450000 22554 POSB /var/opt/cisco/connection/db/ciscounity_sbspacetemp
Physical restore failed - could not fork server connection, SQLCODE -25596
Program over.
Restore failed during Unity Connection DB ontape restore operation.
----> BEGIN Standard Output
----> END Standard Output
----> BEGIN Standard Error
/opt/cisco/connection/lib/disaster-recovery/database_do_restore.real.py:32: RuntimeWarning: Python C API version mismatch for module iproduct: This Python has API version 1013, module iproduct has version 1012.
import iproduct
gunzip: stdout: Broken pipe
----> END Standard Error

Unity Connection VM installation on UCS C210M2

I am attempting to upgrade my MCS Unity Connection from MCS 7.1.5b to a VM on UCS 8.5a.
I am have a strange problem - when I try to install CUC 8.5.1 on a VM the disk says the product is not support on current hardware.
I have tried numerous OVA templates and I have also tried increasing resources in the default templates - all to no avail.
Templates tried -
CUC_1000_user_v1.0_vmv7.ova
CUC_8.6_vmv7_v1.5.ova
Any ideas ??
Any help appreciated.

Take a look at your UCS server and ensure that it meets the following requirements:
Table 6 Cisco UCS-C210M2 Platforms
Feature
Description
Model numbers
VTG: UCS-C210M2
R210-2121605W
Supplier
Cisco
Form factor
2RU
Mounting
Rack-mount
Physical processor(s)
Two Intel 2.53 GHz quad-core Xeon E5640 80W CPUs, 12 MB cache, DDR3 1066MHz
Physical RAM (as shipped)
24 GB: Six 4 GB DDR3-1333MHz RDIMM/PC3-10600/dual rank 1Gb DRAMs
Physical hard disk
10 146GB 6Gb SAS 15K RPM SFF HDD/hot plug/drive sled mounted
RAID controller
LSI 6G MegaRAID PCIe Card (RAID 0, 1, 5, 6, 10, 60) — 512WC
RAID configuration
2 drives in RAID 1 (VMware)
8 drives in RAID 5 (virtual machines)
Total available disk space
RAID 1 array: 136 GB
RAID 5 array: 1022 GB
Hardware reconfiguration required
None
CD-ROM or DVD-ROM drives
1 DVD-ROM drive
Tape drive
Not applicable
Power supply
Redundant on the chassis
More information
http://www.cisco.com/en/US/partner/products/ps10516/index.html
Source:
http://www.cisco.com/en/US/partner/docs/voice_ip_comm/connection/8x/supported_platforms/8xcucspl.html#wp760981
HTH
Adam

Cisco Unity connection hardware requirement

I am working on hardware requirements for Cisco Unity connection. I am looking into the OVA template and it says for the hard disk you need is 2x500GB for 20000 users
My question is why we need 2 500GB. Can we do 1TB??
Thanks in advance
Uday

If you mean you want to use 1 HDD 1 TB VS 2 HDDs 500 GB the answer is no, the installer will look for 2 HDDs for the product to be installed if you choose the 10K/20K users VMs.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk

Unity Connection 8.X reports

Hello,
Does anyone know how I can run a report in UCCXN 8.X that will show how many messages are in a user's mailbox or how much disk space a user's mailbox is taking up? I've looked through all of the available reports and can't find anything that will give me this info. I'm running into a problem where my mailbox quotas are too low for some heavy VM users. I need to be able to find out which users are nearing the quota before they actually hit the quota.
Any help would be appreciated.
Thanks,
Glenn

Hey Glenn,
Just wanted to add my vote to this great suite of tools
Take a few minutes and go through the Tool Help section in the link Jeff
included. CUDD is fantastic and you will find you use it all the time.
There are many other helpful tools for Unity Connection that we can't
live without;
Audiotext Manager for Connection
http://www.ciscounitytools.com/Applications/CxN/ATM/ATM.html
Connection 8.0(1) Training Material
http://www.ciscounitytools.com/Training/Connection/CUC8_01.html
Port Status Remote Monitor for Connection (rPSM)
http://www.ciscounitytools.com/Applications/CxN/PortStatusMonitorCUC7x/PortStatusMonitorCUC7x.html
Cheers!
Rob

Unity Connections 8.6.x - Independent-persistent disk requirement for VM?

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