Unity Express 1.1.1 AutoAttendant

Has anyone messed around with autoattendant scripts for Unity Express?
I have a customer who would like the autoattendant to function as follows:
"Hi you have reached acme company, if you know your parties extension please enter it at any time. to reach department X please press 1. To dial by name please press 2."
The part that im am having trouble with is dialing the extension at any time.
Any ideas?
Thanks
Frank

HI Suresh,
Thanks for reply,
1)i have create the one CTI route point in CUCM, add one dn no:8000 and check the forward all checkbox.
2) I have upload the greeting through System----> Prompts
3) Create one Script(aascript.aef), System---Script--map to .wav greeting
4) Go to Voice mail option--Voice mail--- Click on -autoattedant--add to call-in no:8000 and script.--Save.
but i am dailing 8000, it says---there is no mail box is creating this number.
please help on this any configuration are missing.
thanks & regards,
Johnson.

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HI Suresh,
Thanks for reply,
1)i have create the one CTI route point in CUCM, add one dn no:8000 and check the forward all checkbox.
2) I have upload the greeting through System----> Prompts
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please help on this any configuration are missing.
thanks & regards,
Johnson.

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Hello!
I'm having an issue with a custom auto-attendant script for Unity Express 8.6.6.
A brief overview of the expected call flow:
Call comes to 2600, which is set to forward to 2699 if busy or no answer.
Call to 2699 is sent to CUE, which is set to answer with the auto-attendant script.
Script does a time-and-day check to determine if the site is within business hours.
If within business hours, a prompt stating line is currently busy, please leave a message is played, and call is forwarded to 2601.
If outside business hours, a prompt stating office is closed is played, and call is forwarded to 2601.
Calls to 2601 are all forwarded to voicemail.
My first version had a Business Hours object, with a schedule parameter set so that the schedule could be chosen in the CUE GUI. This script did not appear to work properly, as the AfterHours option was always selected by the script. My current version removed this object and replaced it with manual Time-and-Day objects, but the same behavior as above occurs – the AfterHours option is always selected.
Both scripts validated in the editor, and the CUE has been rebooted since the script was first uploaded. TAC validated that nothing in the "show run" is causing CUE to ignore the time-and-day checks. I've attached a ZIP file that contains the scripts, "show software version" and "show license status application" output.
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I read through the document, and it says that the atrace.log file that is generated is not cleartext. Is there any application I can use to read the traces I generate?
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3700 05/25 14:26:12.254 ACCN APMG 0 EXECUTING_STEP:Executing a step: Application=App[name=autoattendant,type=Cisco Script Application,id=1,desc=autoattendant,enabled=true,max=2,valid=true,cfg=[ApplicationConfig[,name=autoattendant,id=1,type=Cisco Script Application.description=autoattendant,enabled=true,sessions=2,script=SCRIPT[aa_vtgnwd.aef],access=0,privilege=1,script=SCRIPT[aa_vtgnwd.aef]]]],Task id=19000000034,Step id=188,Step Class=com.cisco.wfframework.steps.core.StepComment,Step Description= /* Open/Closed check */
3700 05/25 14:26:12.255 ACCN ENGN 0 Execute step of Task 19000000034 : /* Open/Closed check */
3700 05/25 14:26:12.255 ACCN APMG 0 EXECUTING_STEP:Executing a step: Application=App[name=autoattendant,type=Cisco Script Application,id=1,desc=autoattendant,enabled=true,max=2,valid=true,cfg=[ApplicationConfig[,name=autoattendant,id=1,type=Cisco Script Application.description=autoattendant,enabled=true,sessions=2,script=SCRIPT[aa_vtgnwd.aef],access=0,privilege=1,script=SCRIPT[aa_vtgnwd.aef]]]],Task id=19000000034,Step id=261,Step Class=com.cisco.wf.steps.ivr.DayOfWeekStep,Step Description=Day of Week
3700 05/25 14:26:12.255 ACCN ENGN 0 Execute step of Task 19000000034 : Day of Week
3700 05/25 14:26:12.255 ACCN APMG 0 EXECUTING_STEP:Executing a step: Application=App[name=autoattendant,type=Cisco Script Application,id=1,desc=autoattendant,enabled=true,max=2,valid=true,cfg=[ApplicationConfig[,name=autoattendant,id=1,type=Cisco Script Application.description=autoattendant,enabled=true,sessions=2,script=SCRIPT[aa_vtgnwd.aef],access=0,privilege=1,script=SCRIPT[aa_vtgnwd.aef]]]],Task id=19000000034,Step id=275,Step Class=com.cisco.wfframework.steps.core.StepGoto,Step Description=Goto AfterHours
3700 05/25 14:26:12.255 ACCN ENGN 0 Execute step of Task 19000000034 : Goto AfterHours
3700 05/25 14:26:12.256 ACCN APMG 0 EXECUTING_STEP:Executing a step: Application=App[name=autoattendant,type=Cisco Script Application,id=1,desc=autoattendant,enabled=true,max=2,valid=true,cfg=[ApplicationConfig[,name=autoattendant,id=1,type=Cisco Script Application.description=autoattendant,enabled=true,sessions=2,script=SCRIPT[aa_vtgnwd.aef],access=0,privilege=1,script=SCRIPT[aa_vtgnwd.aef]]]],Task id=19000000034,Step id=37,Step Class=com.cisco.wfframework.steps.core.StepLabel,Step Description=AfterHours:
3700 05/25 14:26:12.256 ACCN ENGN 0 Execute step of Task 19000000034 : AfterHours:
3700 05/25 14:26:12.256 ACCN APMG 0 EXECUTING_STEP:Executing a step: Application=App[name=autoattendant,type=Cisco Script Application,id=1,desc=autoattendant,enabled=true,max=2,valid=true,cfg=[ApplicationConfig[,name=autoattendant,id=1,type=Cisco Script Application.description=autoattendant,enabled=true,sessions=2,script=SCRIPT[aa_vtgnwd.aef],access=0,privilege=1,script=SCRIPT[aa_vtgnwd.aef]]]],Task id=19000000034,Step id=228,Step Class=com.cisco.wfframework.steps.core.StepComment,Step Description= /* Play VTG_Closed prompt ... */
3700 05/25 14:26:12.256 ACCN ENGN 0 Execute step of Task 19000000034 : /* Play VTG_Closed prompt ... */
3700 05/25 14:26:12.256 ACCN APMG 0 EXECUTING_STEP:Executing a step: Application=App[name=autoattendant,type=Cisco Script Application,id=1,desc=autoattendant,enabled=true,max=2,valid=true,cfg=[ApplicationConfig[,name=autoattendant,id=1,type=Cisco Script Application.description=autoattendant,enabled=true,sessions=2,script=SCRIPT[aa_vtgnwd.aef],access=0,privilege=1,script=SCRIPT[aa_vtgnwd.aef]]]],Task id=19000000034,Step id=214,Step Class=com.cisco.wf.steps.ivr.OutputStep,Step Description=Play Prompt (--Triggering Contact--, pAfterHours)
3700 05/25 14:26:12.256 ACCN ENGN 0 Execute step of Task 19000000034 : Play Prompt (--Triggering Contact--, pAfterHours)
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dur 00:00:00 tx:0/0 rx:0/0
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SIP call-legs: 1
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SIP call-legs: 1
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Process with success:
unzip the packet in: C:\APEX
1. Install:
@apexins SYSAUX SYSAUX TEMP /i/
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@apxchpwd,
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On windows:
@apex_epg_config.sql (page 30, the guide of intallation)
Important:Replace SYSTEM_DRIVE:\TEMP by C:
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Jaime (+5)
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Please remember to rate helpful responses and identify helpful or correct answers.
Jorge Armijo
Please remember to rate helpful responses and identify helpful or correct answers.

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*http://stackoverflow.com/questions/
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Hi
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java
if this helps, please rate
www.cisco.com/go/pdihelpdesk

Unity Express 1.1.1 AutoAttendant

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