Unity Stopped processing voicemail

Received the following error in the event viewer. After this voicemails started piling up in the UnityMTA folder. Restarted the AvUMRSyncSvr service and the voicemails started processing again. Need to know a root cause. No other events happened at this same time.
Event Type:    Error
Event Source:    CiscoUnity_AvCs
Event Category:    None
Event ID:    100
Date:        6/21/2012
Time:        7:23:55 PM
User:        N/A
Computer:    LAFUNITY
Description:
Exception occurred and handled. File: H:\views\CUESB3_view\un_Doh2\AvWm\AvWmEx\CuWmExStoreMgr.cpp at Line: 3045 - Error: 8000ffffH Call stack:
Exception Caught      : 0xc0000005
Exception Flags       : 0x00000000
Prev. Exception Record: 00000000
Exception Address     : 7C82A70C
NumberParameters = 2.
    Param[0] = 0x00000001
    Param[1] = 0x006d006f
Thread ID: 5740
Processor Context:
ESI:0024CA88 EDI:00150000
CS:EIP:001B:7C82A70C SS:ESP:0023:022FD4AC EBP:022FD57C
DS:0023 ES:0023 FS:003B GS:0000 Flags:00010202
EIP: (Module:Offset) ntdll.dll:0x2a70c
Process Name: AvUMRSyncSvr.exe

You didn't get the TRAP routing rule or other parameters setup correctly.
http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cupa/visual_voicemail/7.0/english/install/guide/install.html

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Edited by: anandk on Jul 25, 2012 10:17 AM
Edited by: anandk on Jul 25, 2012 10:19 AM
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