Unity Virtualization Question

Hello,
I'm in the planning phase of upgrading Unity to 8.X and moving into a virtual environment. The virtual environment is Cisco UCS M2 B series blades, the blades that are dedicated to Collaboration apllications have 64 gigs of memory and 2 Intel Xeon 5650 processors with six cores each. In my reseach I came across the virtualizing Cisco Unity Design Guide, it does not show my processor being supported.
My questions is why isn't it supported and will it ever be supported. It seems strange to me that it would not be, unless having six cores is the problem. You could have another server using the other two cores that are left after using the Unity Virtual machine template which calls for 4 cores. That could possible cause problems for Unity, but unlikely if you are using CPU Affinity to dedicate cores
If anyone has any insight into if this will ever be a supported I would appreciate it. Link with supported processors below.
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/virtualization_design/guide/cuvirtualdg010.html#wp43851
Thanks
Jason

Actually, you should go by what it says in the docwiki pages for VMWare.
http://docwiki.cisco.com/wiki/Unified_Communications_Virtualization_Downloads_%28including_OVA/OVF_Templates%29#Cisco_Unity_Connection
The virtualization documents are ever changing, so keep browsing the docwiki
http://docwiki.cisco.com/wiki/Unified_Communications_Virtualization_Sizing_Guidelines

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Hi all, I dont have subscriber in my test environment but want know what happens with this two scenarios.
Can we add a mailbox in sub when pub is up?
Can you add a mailboxin sub when pub is down?
I am sure that when pub is down we cannot add a mailbox, but want to make sure
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Hi Uday,
The Cluster in Unity Connection acts differently than a CUCM cluster, so the answers to your question are;
Yes & Yes
How a Cluster Works in Cisco Unity Connection
Revised May 2009
The Cisco Unity Connection cluster feature provides high availability voice messaging through two Connection servers that are configured in a cluster. Under normal conditions, the Connection servers are both active so that:
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•Clients such as email applications and the web tools available through the Cisco Personal Communications Assistant (PCA) can connect to either Connection server.
•Phone systems can send calls to either Connection server.
•Incoming phone traffic load is balanced between the Connection servers by the phone system, PIMG/TIMG units, or other gateways that are required for the phone system integration.
Each server in the cluster is responsible for handling a share of the incoming calls for the cluster (answering phone calls and taking messages). The server with Primary status is responsible for the following functions:
•Homing and publishing the database and message store, which are both replicated to the other server.
•Sending message notifications and MWI requests (the Connection Notifier service is activated).
•Sending SMTP notifications and VPIM messages (the Connection Message Transfer Agent service is activated).
When one of the servers stops functioning (for example, when it is shut down for maintenance), the remaining server assumes responsibility for handling all incoming calls for the cluster. The remaining server also assumes responsibility for the database and message store, which are both replicated to the other server when the connection and its functionality are restored.
When the server that stopped functioning is able to resume its normal functions and is activated, it resumes responsibility for handling its share of incoming calls for the cluster.
To monitor the status of the servers, the Connection Server Role Manager service runs in Cisco Unity Connection Serviceability on both servers. This service performs the following functions:
•Starts the applicable services on each server, depending on server status.
•Determines whether critical processes (such as voice message processing, database replication, and message store replication) are functioning normally.
•Initiates changes to server status when the server with Primary status is not functioning or when critical services are not running.
Note the following limitations when the publisher server is not functioning:
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•If a Digital Network includes the Connection cluster, directory updates do not occur, although messages continue to be sent to and from the cluster when only the subscriber server is functioning. When the publisher server is functioning again, directory updates resume.
About the Publisher Server
The first Cisco Unity Connection server that is configured in the cluster is the publisher server. The Cluster Management page in Cisco Unity Connection Serviceability identifies the publisher server.
The publisher server assumes responsibility for publishing the database and message store when the cluster is functioning normally.
When the publisher server does not have Primary status (for example, when the administrator manually changes the status of the other server to Primary, which automatically changes the status of the publisher server to Secondary), the other server assumes responsibility for publishing the database and message store.
The publisher server cannot be removed from the cluster.
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/cluster_administration/guide/7xcuccag020.html#wp1063695
Cheers!
Rob
"Show a little faith, there's magic in the night" - Springsteen

Two possible simple Unity Connection questions.

Hi guys,
Would an upgrade install fail on a MCS7835I3 if it has more than the minimum amount of required memory? The upgrade version requires 6 GB and I have 8 GB in this device.
Do the same license files need to be installed on the subcriber that are installed on the publisher? I have 5 license files on the PUB and only 1 on the SUB and it is the SUB that is failing.
These are the only two things that I can think of as to why my upgrade from 8.0 to 8.6 keeps failing. I even had TAC today perform the upgrade for me and it failed for them too.
Thanks,
Tracee
PS...any of you guys ever seen this?
admin:show cuc version
Active version: 8.0.3.20000-18
Inactive version: 8.6.2ES44.22900-44
admin:show version active
Active Master Version: 8.0.3.20000-2
Active Version Installed Software Options:
ciscocm.refresh_upgrade_v1.1.cop
admin:
admin:
admin:show version inactive
Executed command unsuccessfully
No Inactive side available

Dear
here is a guide which will help you
http://www.cisco.com/en/US/partner/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsag310.html
##When a Cisco Unity Connection cluster (high availability) is configured, two licenses are required because licenses are not replicated. The license that has the MAC address or license MAC of the publisher server must be installed on the publisher server. The license that has the MAC address or license MAC of the subscriber server must be installed on the subscriber server. For details on installing license files, see the "To Install the License Files" procedure.
#Note Either or both Connection servers in a cluster can be installed on virtual machines.
The license on each server includes the parameter that sets the maximum number of voice messaging ports for that server. The license on only one server (typically the publisher server) includes all other applicable parameters (such as the maximum number of voice messaging users and voice message recordings longer than 30 seconds), which are enabled on both servers in the Connection cluster.
kindly find also the problem:-
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/upgrade/guide/8xcucrug007.html#wp1104768
Thank you
please rate if this will help

Mailbox quota on Cisco unity, quick question

Hello guys,
I was facing a probleme with an unity connection cluster. I had a message which tell something like that
"no disk space avalaible, user cannot depose message..."
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http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx/8xcucsag190.html#pgfId-1050845

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I have a very simple beginner question I would've thought would be really easy to find the answer, but so far, I have not.
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thanks

Thank You.
Figured it would be fairly simple, just needed to know where to start.
This might be the answer to another beginner question I have been thinking about also.
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I have a 3 general phones and a switchboard phone, switchboard has its on voicemail, general phones do not
If the general phones call each other and the user does not pick up the phone I send the call to a call handler which asks the caller if they want to leave a message on the switchboard or try again later. This works fine.
What I want to set up is when one of these general phone user hits the Voicemail button it goes to a message to say that this phones does not have voicemail etc , at the moment when a user hits the message key they just get the greeting of the call handler, is there a way round this?
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You can work around this using Unity's Call routing rule
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Doubts-Regarding Cisco unity integration

One of our client is planing to add cisco unity to the setup. Currently we dont have an AD or exchange for them in our premise as its an offshore development center.
Our CUCM is 7.1 and Unity is 7, which is going to be installed on VMWare
As am newly appointed and am not aware about Unity.. can anyone throw some light on this regarding,
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I read that voice messages are stored in Exchange, so in that case, is AD mandatory?
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TT

TT,
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http://www.cisco.com/en/US/docs/voice_ip_comm/unity/virtualization_design/guide/cuvirtualdgx.html
I don't know if you have options, but I would recommend that if you are looking to do a new build that you look at Unity Connection instead of Unity. Unity Connection is getting the bulk of Cisco's development investment. Unity is being maintained but don't expect it to get new features.
HTH.
Regards,
Bill

Unity on UCS C210M1

I would like to know if there is official support for Unity (not
Unity Connection) on a UCS C210M1 server. There seems to be conflicting information in Cisco's documentation. Does anybody know if this configuration is supported officially, and what kind of server configuration is needed? Thanks.

Here is the doc which I have found:
http://www.cisco.com/en/US/partner/prod/collateral/voicesw/ps6790/ps5748/ps378/solution_overview_c22-597556.html
Cisco UCS B200 M1 Blade Servers with third-party Fibre Channel storage area network (SAN)-attached disk arrays are supported.
Available applications include: Cisco Unified Communications Manager, the Cisco Unity® application, Cisco Unity Connection, Cisco Unified Presence, Cisco Unified Contact Center Express, Cisco Unified Contact Center Enterprise, Cisco Unified Customer Voice Portal, and Cisco Unified IP Interactive Voice Response (IP IVR).
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• Cisco UCS C210 M1 General-Purpose Rack-Mount Servers with specific configurations of direct attached storage (DAS) are supported.
Available applications include: Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Unified Contact Center Express.
VMware ESXi 4.0 is required. Application co-residency is not supported at this time; refer to http://www.cisco.com/go/uc-virtualized for details.
From this it shows: Cisco UCS B200 M1 Blade Servers is supported for Unity and VMware ESXi 4.0 is required.
Cisco UCS C210 M1 does not show that Unity is supported.
So based on that
We refer to the VMWare requirements for Unity is Supported Platform list:
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps2237/product_data_sheet0900aecd802132ef.html
Virtualization
Effective February 27, 2009, Cisco Unity 7.0 and 8.0 are supported on a VMware ESX 3.5 (or later) platform. The Cisco Unity on VMware solution relies on Cisco's customers to support and provide the VMware infrastructure and is recommended only for customers with significant expertise and investment in data-center virtualization. To get started, read the Design Guide for Cisco
Unity Virtualization at: http://www.cisco.com/en/US/docs/voice_ip_comm/unity/virtualization_design/guide/cuvirtualdgx.html.
Indeed a bit confusing at this point. If you have access to Cisco Account team (SE) that might be a good step to take next.
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Scott

Recommended UCS blade for Unity?

The Design Guide for Unity virtualization outlines the templates for Unity on VM but it doesn't mention UCS blade recommendations.
I'm looking to migrate Unity 7.0(2) to UCS/VM and then upgrade to 8.0(3). The MCS servers aren't worth upgrading memory for the software upgrade, and particularly when we have UCS blades available.
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Mike

HI Mike,
You can refer the below link ,
https://supportforums.cisco.com/thread/2029112
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UnityConnection system name

Hi,
Unity Connection question. Anyone know if you can change the UnityConnection user alias that is used to send the email t the inbox.
Some users dont understand what unityConnection is so think the mail is suspicious and delete it without listening to attachment.
Having a look around cant find much information
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thanks in advance
Paul

Hi,
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https://supportforums.cisco.com/thread/2076588
tested in lab and it worked ok.
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Required Powershell command to gather all vm names with snapshot created on them.

Required Powershell command to gather all vm names with snapshot created on them.
ADS/DNS/DHCP/RIS/GROUP POLICY/PowerShell/VMware/Esxi/Storage.

Required Powershell command to gather all vm names with snapshot created on them.
It is not related to Active Directory, more like it is a virtualization question and PowerShell. But I beleive this could help for VMWare:
Get-VM | Get-snapshot | FT VM,Name
Or refer to these articles:
Get a List of Virtual Machines by Using PowerShell
Using PowerShell to get a list Virtual Machine
Snapshots in VMware ESXi 4.1
Mahdi Tehrani |
|
www.mahditehrani.ir
Please click on Propose As Answer or to mark this post as
and helpful for other people.
This posting is provided AS-IS with no warranties, and confers no rights.
How to query members of 'Local Administrators' group in all computers?

Cisco Unity with Microsoft Exchange over WAN Question

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A customer has several offices. Each office has a separate Exchange Server. The partner was considering a single Unity deployment connected to all of the exchange servers over the WAN, but has decided against that because the latency of the WAN is too high to do this. They are looking for a best practice way of deploying Unity for these multiple Exchange servers at multiple sites. This might mean a separate Unity server for each exchange server at each site .
However, we’re wondering if there is a better way to do this. With multiple unity servers we’ll likely have different prefixes for each unity server at each location . This is something that the customer would like to avoid. We’re wondering if there any best practices for a deployment like this that we can offer as options for the customer.
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mso-bidi-font-family:"Times New Roman";
mso-bidi-theme-font:minor-bidi;}
I have found some related information but really customer is altogether looking for an option away from Exchange networking over WAN.
I found:
“Multi-Site WAN with Distributed Messaging”
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/design/guide/5xcudg040.html#wp1077309
“Networking Options Requirements for Cisco Unity”
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_installation_guides_list.html
Design Guide for Cisco Unity also talk as much is there in the first URL.
Please Help!

This may be counter to your customer's desire or requirements but I must ask the question. Has the customer considered Unity Connection vs. Unity? Granted, Unity Connection provides integrated messaging whereas Unity is the unified messaging application; however, CUC has become Cisco's flagship messaging product over the last couple of years and I only see this expanding to be honest. So, for new installs - I push hard on Unity Connection. Sometimes, it's a sell but sometimes the customer has a hard requirement for UM and thus you have to go with UM. In your scenario, your customer could potentially save a LARGE amount of money as CUC is not dependent upon Exchange at all; however, you still have the option to tie into Exchange 2003/2007 as an external service where users can access messages in a 3rd-party message store and also access calendar data and so forth. The platform is very feature rich. Many of my current Unity customers are migrating off of the platform to the more "agnostic" CUC platform to avoid issues caused by such dependence on AD/Exchange. In addition, as Microsoft continues to develop and push it's own UM solution - integration for Unity is being forced to change (ex: changes to MAPI in 2010 caused problems for Cisco and required them to rework a bit of the underpinning integration points between Unity and Exchange). With CUC, you also have the flexibility to implment a dial plan within voicemail system itself...not to mention it is extremely scalable.
Hailey
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