Unitye Express doesn't not recognize SIP phone 3911
Hello community,
I have added sip phone 3911 successfully to UC520, however the unityexpress doesn't know these phones ( they do not appear under "Configure" ->"Phones" ). So the call from pstn get to AA and then dial sip exttion, it says that "invalid phone number". Would you please advise how to fix this issue ?
Thanks,
FDC
Hi Marcos,
We followed your instruction and the SIP phones 3911 have registered with CME. Calls between sip phones are ok. Just when I dial the AA number, then dial the extension of any sip phone, AA said that it is invalid number. If I dial the extension of analog phones ( we have four analog phones ), it works.
I logged into admin page of CUE, and go to "Configure" -> "Phones", I don't see any sip phone, so I guess this is the problem. Do you have that issue ?
When I show ephone regitstered, I also don't see sip phones, although they have already registered and call eaach other.
Best regards,
An
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