Universal worklist- search people

Hi,
I need inputs/suggestions regarding UWL people picker enhancements
Currently we are on EP 7.02 SP 7 version, and planning to upgrade to support pack 12.
So we saw a wiki on UWL people picker enhancements on Sp12.
http://wiki.scn.sap.com/wiki/display/BPX/Enhancements+to+the+Universal+Worklist+People+Picker.
It explains about activating UME company properties, currently we don't have.
We have two clients integrated to same Portal and user base is LDAP.
We use user administration in Portal only to assign Portal roles to LDAP groups.
Coming to current config of restricting Users while creating the substitution,
We defined trusted attribute "department" in system admin-->km content management repository-->Manage UME object settings, and assigned Users with a protal role having UME action searchrestircted to allow Users to search the User details from the same department while creating substitution.
Current configuration which I explained above will not work if we upgrade our Portal to SP12?
So, for the UWL people picker enhancement,Company concept needs to be activated and is mandatory? if that is correct,
setting UME company properties will create company groups, how we need to tag the LDAP users to this company groups?
Can we assign tam groups to company groups, so that respective clients can see the User details of the same client while creating substitution rule?
Please provide your thoughts and suggestions.
Many Thanks
Chandra.

Hi Naziem,
Read,
http://help.sap.com/saphelp_nw04/helpdata/en/a6/3aff38d9b149bea885c1a37357a1ba/content.htm
and
http://help.sap.com/saphelp_nw04s/helpdata/en/57/c223be82104792a15c2df11377b9ed/frameset.htm
regards
Juan
Please reward with points if helpful

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Business Workflow, CATS and Universal Worklist

Hi,
I've been searching the forums for answers, but haven't found any.. So here's a question.
We are going to implement worklow for approving time. We are using MSS/ESS, and the approval will occur in the universal worklist.
As far as we can see, we have to do the following settings (and please correct me if I'm wrong):
1) Add a workflow <b>standardtask</b> in the transaction CAC1.
Question to number 1)
- Is it correct that this has to be a standardtask? Multisteptask are not allowed?
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2) Add the step in transaction SWFVISU
We have to make a two-step approval scenario (first approver is 2 people in the personelladministration department. The second approver is the line manager for the employee). As far as I can se there's no standard solution for this. And we are trying to figure out how to solve this. One scenario we though about was to execute a multisteptask <i>from</i> the standardtask in CAC1. But if the standardtask in CAC1 has to be executed in the front, we can't trigger a multisteptask in the background as we thought. So now we don't know how to trigger the next step in the flow after the first approval step.
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Hi Gene,
basically you have to create a UWL system. UWL systems are different from normal system objects in SAP NetWeaver Portal. Normal system objects are used to establish a connection to backend system that can be used by many iViews etc. UWL systems are based on normal system objects (you actually have to specify a system alias when creating a UWL systems). You use UWL systems to bind a UWL connector to a system object.
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Best regards,
Martin

SAP Press book on Universal Worklist

Hi all,
I have just started writing a book for SAP Press on the Universal Worklist, to pass along some of what I have learned when working with the portal these past 5 years or so (anyone else remember EP 4.5?)
I've put up a blog entry at
<a href="http://www.fortybeans.com/">http://www.fortybeans.com/</a> and if you click the <a href="http://fortybeans.wishconsultants.co.uk/item/2007/2/6/universal-worklist-book-for-sap-press">Read more</a> link you can see the proposed chapters and sections I will be writing.
I'd really appreciate any feedback any of you can give me - I want to make this the best possible book of its kind, and the only way to do that is to find out what people want from the book and then to give it to them. Maybe this could be the first book from SAP Press with "Powered by SDN" on the cover?
Let me know what you think,
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First off....EP4.5?....yep...when it was a Top Tier product. I was working on Workplace 3.0 (bootcamp) at the time....one week later, SAP and Top Tier announce the joint formation of the company "SAP Enterprise Portals" with their flagship product EP 5.0. Ahhh those were the days. I really want to meet the person who came up with calling it "portal-S" because I spent countless time explaining why the product was "Enterprise Portal" and not "Enterprise Portals". That was only compounded once SAP bought Top Tier outright, brought EP5.0 back into SAP proper and folded the "SAP Enterprise Portals" company. Ugg....anyways...
The book sounds great. I too have fought in the trenches and wrestled with the UWL. It is great when it is used strictly as intended and with the limitations it might have. Past that....let the fun begin!
I read your rough outline. Some chapters/content I would really like to see....
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That's just a few off the top of my head that seem to always be sooo much fun with the UWL.
Good luck on the book! Looking forward to it already!

Create new attribute in the universal worklist

hi,
Anyone knows how to create new attribute in the universal worklist ?
I try:
in the UWL administration iview -->
Click to Configure Item Types and Customize Views Using a Wizard-->
Define custom attributes and customize the corresponding view-->
here i choose an existing configuration(uwl.webflow.SAP_CRM)-->
SAP_CRM-->
add attribute-->
and now in the window "personalize task" in the table
Current display attributes appear my new attribute called "prof" > save>
Select the systems that you want to search for the attributes--> SAP_CRM -->
apply to systems.
but this attribute not save..any idea??
thank you.

Hi,
have you took a look at :
http://help.sap.com/saphelp_nw04/helpdata/en/39/a1bb5c4c0d4ab4a417e87ef35f1efa/frameset.htm
Fabien.

User roles property, when system alias is configured in universal worklist

Hi,
I am configuring system alias in Universal Worklist Configuration. I have keyed in system alias and connector type and saved the system alias and its working fine.
Apart from system alias and connector type, there are other properties like "User Roles, Delta Pull Channel Refresh Period(in seconds) and Delta Pull Channel Snapshot Refresh Period(in minutes). Can you any let me know what is the use of these properties.
I heard that "Delta Pull Channel Refresh Period(in seconds)" is the time period to refresh the UWL is it correct.
Thanks & Regards,
H.K.Hayath Basha.

Try searching the http://help.sap.com SAP NetWeaver pages for delta pull!

Context menu in the Universal Worklist

Hello all,
I'm migrating from Portal 7.0 to 7.3, and right now, I'm trying to migrate the UWL configuration.
I created the Universal Worklist Systems, I uploaded all the .xml configurations, I re-registered the system, I configurated the UWL iView... everything was done like in the Portal 7.0... BUT it doesn't works like before. I'm having problems with the "context menu" of each workitem.
In Portal 7.0, when all the "List of UWL Actions to exclude" are typed, the context menu of each workitem dissapears, and I can do a "click" over the workitem and a webdynpro app. is launched.
In Portal 7.3, when all the "List of UWL Actions to exclude" are typed, the context menu of the selected row dissapears, but still remains in the other unselected lines; and the most important thing, when a workitem row is selected, I can't do a "click" over it, it doesn't do anything... If I leave "launchWenDynPro" value into "List of UWL Actions to exclude", I can do a "click" over the workitems, and the webdynpro app. is launched, but the context menu appears...
How can I do to make dissapear the context menu?
I read the following link, but my Portal 7.3 doesn't works like this...
http://wiki.sdn.sap.com/wiki/display/BPX/ContextMenuBehaviourhaschangedinrelease7.10andhigheroftheUniversal+Worklist
Thanks!
Miguel.

Hi Miguel,
Thanks for your post. It would be great if you can let me know the complete version of the UWLJWF component from NWA. To get this please do the following:
To get this, please do the following:
Open NWA -> Configuration management -> System info ->
press Components info tab, and for software components
Search for UWLJWF and you will find the component information. Could you please post it here? Is it possible that you can provide a link to some screenshots of what you are seeing as well?
Along with this, have you checked the standard iview from the PCD - if so is this giving the same result?
Regards,
Beth
EP - Senior Support Consultant II
SAP Active Global Support
Global Support Centre Ireland
**SDN Forum Moderator:
http://forums.sdn.sap.com/forum.jspa?forumID=495&start=0
**SDN Universal Worklist Wiki:
http://wiki.sdn.sap.com/wiki/x/ehU

Integrate the Universal Worklist (EP) with Workflow from BW or R/3 ????

How can I integrate the Universal Worklist (EP) with Workflow from BW or R/3 ????
Is there same documentation ?

See this link:
http://help.sap.com/saphelp_erp2004/helpdata/en/39/a1bb5c4c0d4ab4a417e87ef35f1efa/frameset.htm
There is also a document entitled 'How to Configure and Customize the Universal Worklist' from 2004 that was quite helpful. Unfortunately, I can't find the link - perhaps yuo could search for it?

Universal Worklist iView not visible///

Hi All,
We have installed EP & I have done the required configuration from SAP HCM module side & everything is working on fine except that I'm not able to see the My Organizer iView (Universal Worklist iView) in the ESS. I can see the other iViews like Employee Search, Working Time, Travel & Expenses etc. My workflows are also working properly just that the iView is not appearing on ESS. Please suggest what configuration is missing & how to do this config.
System Details:
EP version: 7.0
BP ESS/MSS: 11
EHR & SAP HCM package level: 24
Regards,
VJ

have you assigned the standard roles ie for portal and ess role
check in UWL administration
Does the same issue occur when you go to Content Administration and
preview the iview with the following PCD address (Standard UWL iview
provided by SAP)?
Portal Content/Content Provided by SAP/End User Content/Standard
Portal Users/iViews/com.sap.netweaver.bc.uwl.iviews/Universal
Worklist
check the roles and permission assigned to this user again
Please see the UWL Wiki @
http://wiki.sdn.sap.com/wiki/display/BPX/UWL%20FAQ *

Universal Worklist items open in new window instead of existing frame

After our recent upgrade we noticed that workitems in Universal Worklist open in new window instead of existing frame. Do you know if there is a system or universal setting to make all the workitems open in existing frame? I know we can change the settings for parameters launchInNewWindow and openInNewWindow to "no" in XML files to fix this.   However, my concern is that I would need to do this for each and every task we use. (still doable but wondering if there is simpler solution)
Example:
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      <ItemTypeCriteria systemId="SAP_R3_CUSTOM_DEV" externalType="TS12300097" connector="WebFlowConnector"/>
      <Actions>
        <Action name="launchWebDynPro" groupAction="" handler="SAPWebDynproLauncher" returnToDetailViewAllowed="yes" launchInNewWindow="yes" launchNewWindowFeatures="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no">
          <Properties>
            <Property name="WebDynproApplication" value="LeaveRequestApprover"/>
            <Property name="WebDynproDeployableObject" value="sap.com/ess~lea"/>
            <Property name="newWindowFeatures" value="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no"/>
            <Property name="openInNewWindow" value="yes"/>
            <Property name="display_order_priority" value="5"/>
          </Properties>
          <Descriptions default=""/>
        </Action>
      </Actions>
    </ItemType>

We downloaded uwl.standard.xml from UWL admin. Made a copy and renamed file. Changed all "launchInNewWindow" from "yes" to "no". Uploaded new file in UWL admin. Re-registered systems, cleared cache. Not sure what exact line changed the behavior but the workitems no longer open in new window.
We are still experimenting with file in our sandbox environment.

Highly frustrated with Outlook 2013 Search People box bugs - Multiple Name Results for Same Contact & Inconsistent Results

The Outlook 2013 "Search People" box does not function properly. It frequently displays incorrect results or a mess of duplicate results. I've reported previous issues about this and consolidating my posts into one (with screenshots this
time). Hopefully this message will be forwarded to or seen by the Outlook programmers. It really needs to be fixed.
Outlook 2010 and other prior versions worked perfectly. You search for name, you get ONE result with the info you're looking for. FAST AND EASY. But with Outlook 2013 Microsoft has created a heck of a mess resulting in huge frustration and productivity loss
with such simple but important tasks.
I have hundreds of contacts stored in my Outlook address book, and they all have COMPLETE contact info added.
One major issue that I'm experiencing in the new Outlook 2013 is that I now get average of 4 or more duplicate name results appearing for the same contact. And each result contains different and incomplete contact info, making it impossible for me to quickly
find the basic info I'm looking for. The cause of this issue is that Outlook 2013 now provides results from not only your local address book(s), but it also shows results based on your email history and social media accounts setup.
And there's no way to turn this off, or at least specify what folders and/or accounts the People Search box should use.
To make matters worse, the Microsoft developers conveniently forgot to add some form of an indicator (like a small icon besides each name result in the list) that clearly indicates what result is from what source. So you must manually click on each
result one at a time and repeat the search until you locate the correct one.
For one specific example, I have a contact stored in my local address book called
Infusionsoft. When I type "Infusionsoft" in the People Search box to quickly find a phone number, Outlook 2013 shows me 7 results with the same name. See the screenshot below:
As you can see in the screenshot above, every result just says "Infusionsoft", so I have to manually click on each name result one at a time and repeat the process until I find the correct one from my address book. This same thing happens with other
random contacts.
From what I can tell, Outlook is pulling results based on based on recent emails I've received from different people with "@infusionsoft.com" in their email address. So the first result shows "[email protected]" (just the email
address), the second result shows "[email protected]", the third result shows "[email protected]" and so forth. I don't want Outlook to show all of that. I just want what's in my address book!
And you would think that the last result would be the correct one from my address book, but no. Sometimes its the 5th result, and other times it's the 3rd or 7th result. So there's no freaking order of things here.
We simply need the ability to turn off searching of email history and other accounts when using the People Search box. Problem fixed.
(And please don't tell me that I need to "link" every incorrect result to one main contact. You shouldn't expect everyone to have to tediously link any and all results that appear to a record. ESPECIALLY when 5+ results for each contact appear regularly.)
ISSUE 2: Some names must be typed in a different way for the Search People to locate them
Another big issue I'm having with the Search People box is that some name searches don’t show the correct result, unless I search for their names in a different way.
For one specific example, I have a contact stored in my address book named "Dave Johnson". When I type "Dave Johnson" in the Search People box, one result appears, but it's just his email address, only. It's not the result that's stored in my Outlook address
book with his phone number, addresses, etc. Screen shot below:
If I type in Dave's name reverse order (Johnson Dave), no results are found at all.
Now if I just type in just"Johnson" all by itself, it finds Dave's correct result (the one stored in my Outlook Address Book). Along with everybody else that has "Johnson" in their name (see screenshot below)...
I double-checked how I have Dave's name programed in my address book, and it's in there as "Dave Johnson" for both the Full Name and File As fields.
Also, the name order shouldn't make any difference when using the People Search Box anyway. Sometimes I can find people by Last Name, First Name or First Name, Last Name. Only with random contacts does it get difficult finding their info and
I have to do strange things like this to find them from the People Search box.
ISSUE 3: Some Search People results only yield an email address only.
For other random contacts, some search results only yield an email address with no other contact details. But I can open the persons contact card from the address book manually, with the same email address shown! Screenshot below...
In the screenshot above, I have outlined the Search People box results in red, and the Address Book results in green. You can clearly see that "Robert White" is a contact stored in my local address book with full contact details, but the Search People result
only shows his email address! Again, it's not consitent. It's hit or miss with different people.
ISSUE 4: Some results just don't appear at all, but they are in the address book
Another issue I'm experiencing with the People Search Box is that some people simply cannot be found. But I can see their contact info just fine if I click on the "People" tab down at the bottom of the page and type in their name in the "Search Contacts"
field. Why can't the People Search box find certain people? I opened up their contact details and cannot find a single thing that would prevent them from showing up in results.
These are clearly serious bugs that need to be fixed. And I'm shocked as to how this got missed--or ignored during alpha and beta testing. I see the "idea" behind the developers having the Search People box search everything outside of the
address book, but in real world application this causes a heck of a lot of problems & confusion, and it needs to be fixed ASAP.
For technical details, I have Outlook 2013 running on two computers using hosted Exchange 2010. One system is Windows 7 and other is Windows 8. The same problems occur on BOTH computers. As far as my Outlook account setup, I have all contacts stored in the
main address book (no sub-folders or other folders).
Can someone help communicate this message to the Outlook developers??? The "Frown" button limits me to 100 characters and one image. There's no way I can communicate this level of detail and steps to duplicate in 100 characters!

Thanks for your reply.
1) The instant search boxes in each individual page work just fine. If I am on the People page and type in a name in the "Search Contacts" field, it searches my contacts and displays the results that I want. But I should not have to leave whatever screen
I'm in to find people now. In Outlook 2010 and earlier versions, I could be on the calendar page and then search for a contact without clicking off the calendar completely. For productivity-sake, it's a huge waste of time and hassle now.
2) I'm familiar with how contact linking works, and quite frankly it's a huge mess in general. I NEVER create multiple contacts for the same person. I get that Outlook 2013 get confused now when it detects a LinkedIn or Facebook account for the same person
already in my Outlook address book, but we need to have options that allow us to turn off results from some or all social networks. This is a big part of the problem.
Think about it this way - The average person has 150+ LinkedIn connections, and more for Facebook. Many people today have accounts for both and they are setup with the same email address. When Outlook 2013 has to scan all the networks IN ADDITION to your
local address book(s), it's a no brainer that it can get very confused trying to display results.
Another big part of the problem is that Outlooks new search system also scans your email history. I receive emails from people who use multiple email addresses, or emails from companies with multiple reps or ticket systems that send you a unique
ticket ID # ending in the same email address domain. Now Outlook displays people search results based on everything under the sun in my email history. This is beyond frustrating (see my "Infusionsoft" screenshot above in the first post).
Again, I want to stress that for the search examples I referenced, I only have one entry in my Outlook address book for each person. And that's all I want to find when I search for people--what's already in my own address book!
In summary:
We need an OPTION to turn off searching external networks when using the People Search box
We need an option to tell Outlook to not scan email history for people search results (I think this needs to be disabled entirely actually. It's not helpful at all)
There should be a fixed priority for displaying people search results, with local address book results FIRST, followed by social network results.
There should be a clear icon/indicator next to each result that gives you a clue as to where the result is coming from. Your address book? Facebook? LinkedIn? We should not need to click on each result to get a hint as to where it's coming from.
Work out the bugs in general with the new search system.
One other thing that I didn't mention is that the Search People box also shows results for people I'm not even "friends" or connected with on the different social networks. But I've noticed that some people use the same email address for those networks that
I already have programmed for them in my address book, which is why Outlook sometimes shows me these results. Does that make sense?
I'll try rebuilding the index, but after testing Outlook 2013 on 3 different machines so far and seeing the same results (all slightly different results on each machine and very inconsistent), I doubt this will address the issue.

Runtime error in Universal Worklist in portal

Hi!
An error occurs when I open the page Universal Worklist -
Administration under System Administration > System Configuration >
Universal Worklist & Workflow. The error message is:
Portal runtime error.
An exception occurred while processing your request. Send the exception
ID to your portal administrator.
Exception ID: 09:44_02/10/08_0004_221082950
Refer to the log file for details about this exception.
This error is also displayed when opening the page Portal Eventing,
Portal Navigation under System Administration > Support > Web Dynpro
Test Tools > Application Integrator Tests.
The portal UME is configured with ADS as data source and we are using
the dataSourceConfiguration_ads_readonly_db_with_krb5.xml configuration
file. Single Sign-On using SAP logon tickets with user mapping to
reference system is also implemented.
Users have different users IDs in the SAP System than in the portal,
and scenario 2 from SAP Help "Single Sign-On to SAP Systems"
(http://help.sap.com/saphelp_nw04/helpdata/en/4d/dd9b9ce80311d5995500508b6b8b11/frameset.htm) is implemented
"Scenario 2: Single Sign-On using SAP logon tickets with user mapping."
The problem occurred after changing the UME with ADS and implemented
Single Sign-on.
Error messages from log:
Date : 10/03/2008
Time : 10:08:56:057
Message : Content pass of Application Integrator failed.
Component Name:       com.sap.portal.appintegrator.sap.WebDynpro,
Context Name (iView): pcd:portal_content/every_user/general/uwl/com.sap.netweaver.bc.uwl.uwlSapWebDynproLaunch,
Top Layer:            WebDynpro/TopLayer,
Producer ID (FPN):    null,
System Alias:         SAP_LocalSystem,
[EXCEPTION]
com.sapportals.portal.appintegrator.ApplicationIntegratorException: ApplicationIntegratorException
     at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:104)
     at com.sapportals.portal.appintegrator.accessor.system.SAP_LocalSystemAccessor.getAuthenticationData(SAP_LocalSystemAccessor.java:91)
     at com.sapportals.portal.appintegrator.layer.authenticationmethod.AbstractAuthenticationMethod.getUserCredentials(AbstractAuthenticationMethod.java:54)
     at com.sapportals.portal.appintegrator.layer.authenticationmethod.SAPLogonTicket.computeAuthentication(SAPLogonTicket.java:31)
     at com.sapportals.portal.appintegrator.layer.SingleSignOnLayer.processLayer(SingleSignOnLayer.java:45)
     at com.sapportals.portal.appintegrator.LayerProcessor.processActionPass(LayerProcessor.java:159)
     at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doActionPass(AbstractIntegratorComponent.java:68)
     at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doOnPOMReady(AbstractIntegratorComponent.java:54)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:396)
     at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)
     at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:368)
     at com.sapportals.portal.prt.pom.PortalNode.processEventQueue(PortalNode.java:799)
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:652)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Caused by: com.sap.security.api.umap.NoLogonDataAvailableException: (No text available)
     at com.sap.security.core.umap.imp.UserMappingDataImp.enrich(UserMappingDataImp.java:329)
     at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:99)
     ... 33 more
Severity : Error
Category : /System/Server
Location : com.sap.portal.sapapplication
Application : sap.com/irj
Thread : SAPEngine_Application_Thread[impl:3]_18
Datasource : 1223021485930:N:\usr\sap\DPN\JC32\j2ee\cluster\server0\log\defaultTrace.trc
Message ID : 00145ED7E6460061000007830000B6B800045854D84A3E79
Source Name : com.sap.portal.sapapplication
Argument Objs : com.sapportals.portal.appintegrator.ApplicationIntegratorException: ApplicationIntegratorException
     at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:104)
     at com.sapportals.portal.appintegrator.accessor.system.SAP_LocalSystemAccessor.getAuthenticationData(SAP_LocalSystemAccessor.java:91)
     at com.sapportals.portal.appintegrator.layer.authenticationmethod.AbstractAuthenticationMethod.getUserCredentials(AbstractAuthenticationMethod.java:54)
     at com.sapportals.portal.appintegrator.layer.authenticationmethod.SAPLogonTicket.computeAuthentication(SAPLogonTicket.java:31)
     at com.sapportals.portal.appintegrator.layer.SingleSignOnLayer.processLayer(SingleSignOnLayer.java:45)
     at com.sapportals.portal.appintegrator.LayerProcessor.processActionPass(LayerProcessor.java:159)
     at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doActionPass(AbstractIntegratorComponent.java:68)
     at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doOnPOMReady(AbstractIntegratorComponent.java:54)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:396)
     at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)
     at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:368)
     at com.sapportals.portal.prt.pom.PortalNode.processEventQueue(PortalNode.java:799)
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:652)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Caused by: com.sap.security.api.umap.NoLogonDataAvailableException: (No text available)
     at com.sap.security.core.umap.imp.UserMappingDataImp.enrich(UserMappingDataImp.java:329)
     at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:99)
     ... 33 more
Arguments : com.sapportals.portal.appintegrator.ApplicationIntegratorException: ApplicationIntegratorException
     at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:104)
     at com.sapportals.portal.appintegrator.accessor.system.SAP_LocalSystemAccessor.getAuthenticationData(SAP_LocalSystemAccessor.java:91)
     at com.sapportals.portal.appintegrator.layer.authenticationmethod.AbstractAuthenticationMethod.getUserCredentials(AbstractAuthenticationMethod.java:54)
     at com.sapportals.portal.appintegrator.layer.authenticationmethod.SAPLogonTicket.computeAuthentication(SAPLogonTicket.java:31)
     at com.sapportals.portal.appintegrator.layer.SingleSignOnLayer.processLayer(SingleSignOnLayer.java:45)
     at com.sapportals.portal.appintegrator.LayerProcessor.processActionPass(LayerProcessor.java:159)
     at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doActionPass(AbstractIntegratorComponent.java:68)
     at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doOnPOMReady(AbstractIntegratorComponent.java:54)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:396)
     at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)
     at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:368)
     at com.sapportals.portal.prt.pom.PortalNode.processEventQueue(PortalNode.java:799)
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:652)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Caused by: com.sap.security.api.umap.NoLogonDataAvailableException: (No text available)
     at com.sap.security.core.umap.imp.UserMappingDataImp.enrich(UserMappingDataImp.java:329)
     at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:99)
     ... 33 more
Dsr Component : n/a
Dsr Transaction : f52708e0912011ddb1e200145ed7e646
Dsr User :
Indent : 0
Level : 0
Message Code :
Message Type : 1
Relatives : /System/Server
Resource Bundlename :
Session : 32121
Source : com.sap.portal.sapapplication
ThreadObject : SAPEngine_Application_Thread[impl:3]_18
Transaction :
User : Asle.Gaarder
Date : 10/03/2008
Time : 10:08:56:026
Message : Cannot provide backend user ID and password for user "Asle Gaarder" (unique ID: "USER.CORP_LDAP.asle.gaarder") for system "SAP_ECC_REFERENCE" because these credentials could not be found in the user mapping data.
Severity : Info
Category :
Location : com.sap.security.core.umap.imp.UserMappingDataImp.enrich(Properties)
Application : sap.com/irj
Thread : SAPEngine_Application_Thread[impl:3]_18
Datasource : 1223021485930:N:\usr\sap\DPN\JC32\j2ee\cluster\server0\log\defaultTrace.trc
Message ID : 00145ED7E6460061000007820000B6B800045854D849CB92
Source Name : com.sap.security.core.umap.imp.UserMappingDataImp
Argument Objs : "Asle Gaarder" (unique ID: "USER.CORP_LDAP.asle.gaarder"),"SAP_ECC_REFERENCE",
Arguments : "Asle Gaarder" (unique ID: "USER.CORP_LDAP.asle.gaarder"),"SAP_ECC_REFERENCE",
Dsr Component : n/a
Dsr Transaction : f52708e0912011ddb1e200145ed7e646
Dsr User :
Indent : 0
Level : 0
Message Code :
Message Type : 1
Relatives :
Resource Bundlename :
Session : 32121
Source : com.sap.security.core.umap.imp.UserMappingDataImp
ThreadObject : SAPEngine_Application_Thread[impl:3]_18
Transaction :
User : Asle.Gaarder

Hi,
Check the logon type for systems SAP_LocalSystem and SAP_ECC_REFERENCE which must be set to SAPLOGONTICKET not UIDPWD.
It basically fails since the password doesn't exist for the mapping, as it is only dependent on trust.
There was a change in a recent SP which added an extra check in this area.
Dagfinn

Universal Worklist menu does not appear

Hi All
I still have same problem. We are on SP14, EP6. My id is in admistrave group
It looks strange, There is no Universal Worklist & Workflow menu under detail navigation bar.
I don't see Universal worklist & workflow menu under the the following ..System Administration -> System Configuration
I can see the following in System admin-->System config ..system landscape, System landscape overview, keystore admin, UM config, service config, KNowlegement management(content management, collaboration, index admin)....strange ...Universal worklist & workflow menu missing.
As suggested above, i also refreshed the UWL service via System Administration -> Support -> Portal Runtime.
Click on Application Console under "Portal Anywhere" Admin Tools. Select com.sap.netweaver.bc.uwl and click on show. Refresh and restart the services.
It looks like Knolwdge management component is installed as i see the the memnu for knowlege management. Under
System Administration -> System Configuration ...There is Knowledge Management side menu where i can see Universal worklist ( THere are CM, Collaboration,Index admin, Portal app, WF also listed)
But still Universal Worklist & Workflow menu does not appear.
Any suggestions. Thanks again.

HI,
Add eu_role to the user. The home workset will be added to the user. Under home->work you will find the UWL iview.
or
You can find the UWL iview in Portal content -> content provided by SAP-> End user content -> Standard portal users -> iviews -> com.sap.coll.iviews

Need info on Universal worklist

Hi all,
Need some info on universal worklist -
1. What is Universal worklist?
2. How do we configure it?
If someone has some good documents, please mail them to [email protected]
Kind Regards,
Ashwini.

hi,
The Universal Worklist enables SAP portal users to manage their work by bringing together assignments from different workflow systems, including:
       Workflow
       Alerts
       Knowledge Management (KM) notifications
       Collaboration Tasks
The Universal Worklist is used as the central access point to tasks, alerts, notifications. You can access the UWL to manage and track your tasks
For configuring UWL
http://help.sap.com/saphelp_ep60sp2/helpdata/en/ff/83fd4d5a644336b13ae54528cfef57/content.htm
http://service.sap.com/netweaver -> Media Library -> How-to Guides _> Portal, KM and Collaboration -> All ->Configuring the Universal Worklist.
Regards,
Ganesh N

PO Approval Items Workitems are not removed from the Universal Worklist UWL

Hi,
Certain of our purchase orders require approval, they are sent to the relevant approver via workflow to their SAP inbox (SBWP) and universal worklist.
When the user executes the workitem (Approve or Reject) The workitem should be removed from the universal worklist and SBWP when refreshed.
The problem we experiencing is that the Workitems are not removed from the UWL after they have been executed. The SBWP is behaving correctly and the items are removed.
It is not all the workitems that have this problem, only certain ones - but there is no pattern.
Thanks for the help.

Hi,
The user B approved the PR accessing the transaction SBWP or via PR transaction directly?
If via PR transaction directly, then your workflow needs a Wait Event step.
Regards,
Kleber

Configuration problem Universal Worklist (UWL)

Hi,
I'm trying to do the configure the Universal Worklist using the
<a href="https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/fa21a890-0201-0010-708b-d0cfc117e7cd">How to Configure the Universal Worklist.pdf</a>.
Problem is that I can't find the 'Registration for Item Types of Universal Worklist Webflow' in System Administration -> System Configuration -> Universal Worklist.
Does anyone know where it went or how I can make it visible again.
Thanks in Advance,
Jeschael

Hi Jeschael,
I have the similar kind of issue with my UWL.
Could you please help in Configuring UWL.
I will be grateful if you can share any docs or any sought of assistance will be appreciated.
Screenshot for your reference:
Thanks in advance.
Srikanth Naidu. Akula

Universal worklist- search people

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