Universe Connection not stable

Hi,
I have been using Universe Designer(BOXI 3.1) and connect to an Oracle 11g DB. The issue is that the connection I have created is not stable. When I test the connection, it would show me "Server is responding!" and suddenly within a matter of few minutes it would again lose connection.
I have never seen any particular pattern in which is happens, but have done the following checks when the connection goes down:
- Connect and run a query from SQL developer - Runs fine and its quick as well!
- Monitor connection between the 2 servers - No packet drops!
- Monitor TNSPING to the DB server directly - that works fine too!
I have around 7-8 active universe's and they all contain the same Connection String as parameter. I have also tried creating different connection for different universe's but I think it hardly made a difference.
Any help would be really great.....thanks in advance.

Hi,
Keep it simple if you can reproduce from Universe layer : You want to trace the Universe Designer Client Tool
See Note 1200800 - How to enable tracing for Universe Designer and Desktop Intelligence
also, are you dealing with Webi or DeskI reports downstream?
Consider things like the user used in the universe connection
Check the windows domain account
Check that the Windows environment is seeing the DNS first in the network connections.
Make sure the Windwos environment is part of the same domain.
Regards,
H

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>
Ingo Hilgefort wrote:
> Hi,
>
> - how did you enter the SAP credentials when logging on ?
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>
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>
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>
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>
>
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Please do not cross post as this is against the SCN Rules of Engagement.
If this is a critical issue, you should be able to create a phone case - I suspect for you this would be free as you have BI / BO(?). If you are not sure how to, see your admin.
I will be locking this post now. Please continue on the above link.
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SCN Moderator

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